Do not buy a printer from this company, the quality of their product is horrible. I have had to take my printer into them multiple times for them to fix it. Now I had a part break on their printer that they 3d Printed, so instead of taking it in to get fixed I requested the stl file for the part so I could print it on my other 3d printer and they are refusing to send it to me. Dont waste your time with this companies 3d printers. read more

Airwolf 3D - Office Equipment Near Me - Miami, Florida

Purchased an Axiome Direct Drive unit and was Very Pleased with the simple but Extremely strong structure and robust printer head, I recently upgraded the unit to a heated bed model and purchased all the upgrade parts from Airwolf, they were very inexpensive and I had the installation done in a few hours. I had 1 small problem with a wire I failed to connect, and the service tech "Blake" walked me through everything he could, I opted to bring it over to their shop ( I live about 2 hours from them ) and have them take a look, they immediately identified the missing wire and fixed it for me while I was at lunch, when I came back it was done, and they didn't charge me a thing!. I purchased printing filament and some more "Wolfbite" material while I was there, the front desk staff and Blake were wonderful !!!!, They really help the customer no matter the issue, they are prompt to answer emails and handle every question you might have. Since I started using 3D printers about 7 years ago I have owned a 3D Systems Cube (JUNK) and a Makerbot Replicator +, and a Makerbot Z18, both have very buggy printer heads that clog constantly, Got rid of them all and now I am happy with my Axiom Printer. There are a lot of Chinese junk printers out there that are cheap junk, and even expensive ones like Makerbot's that were once made in Brooklyn, New York that are still junk. (I Lost $10,000.00 + on Makerbots Junk and learned a lesson). The Axiom printer is made in California by Real People who are there and willing to help you and you won't be unhappy with your purchase. read more

Awesome sales and support as usual. Had an issue with heat cartridge and support took care of it immediately. Issued a technical ticket beforehand and Blake in support was able to diagnose the issue 100% before arriving at the shop. I drive all the way up from Carlsbad to visit so they took a little extra focus to finish my printer repairs up all at once. I've purchased several printers over the years from them and they have followed through for me as far as support even on the most legacy of their machines. Great crew! Thanks again Eva, Eric, Paul, Blake, Tyler and Tami! read more

We use their dual direct drive at our school. The students love being able to 3D print. Fairly easy to use once you get the hang of it! AirWolf is helpful when things go awry. read more

Not worth the money. Their tech support is a joke and the product is an expensive disappointment. If you are looking for a 3D printer either build one yourself or get one from a bigger brand like Markforged, Makerbot or Formlabs. They'll be able to actually help you when you run into issues... read more

I have been using the HD2X for approx 2 years, and you'd be hard pressed to find a better FDM printer. In addition, I only use Airwolf filament. Other cheaper filaments crack and warp and are of poorer quality. The Airwolf filament is some of the best you can find anywhere! read more

i've had my printer for 4 years. i struggled since the beggining. they used to help but now that is not under warranty instead of helping they just tell you to buy one of their CRAZY expensive replacement parts, that only they sell, without even giving you a feedback of what went wrong. i own more printers form another brand, that were way cheaper and print as good as this one, without the headaches, and with easy finding replacement parts. Really, don't buy it. read more

Awesome products! Great customer service! They did a full training tutorial for my company and were very helpful with all of our questions! Looking forward To seeing the new EVO metal 3D printer coming out hopefully soon! read more

Airwolf 3D got me interested in 3D printers. Every time I call in they are friendly and willing to help with any printing issues. They have tons of deals on 3D printer material and 3D printers. The simplicity of their 3D printers and software makes every purchase worth it. I work for a company that inspires students to pursue S.T.E.A.M fields and Airwolf 3D printers are a great way to spark their interest. read more

Awsome!!!! Super helpful with awesome printers!!! Showed us around their new printers as well as helped with the Apex software. Highly recommend the plug and play axiom printer! read more

Great company! Get customer service! Always going the extra mile to answer all your questions!

I thought it would be good to buy local BUT this 3D printer has always given me problems from day1. Poorly designed using 3D printed parts and not a lot of thought that goes into reliability and longevity. Also, the leveling aspect is always an issue and time consuming. Would never buy or recommend this even to my enemies. read more

Great company, great service. I purchased an Airwolf a few years ago from a retailer. I had an issue with the carriage, called tech support for warranty service and discovered that Airwolf no longer even sold my model; apparently it was very old. They fixed my problem and even upgraded the print head free of charge to a more current design. I have since modified and upgraded it further on my own, hundreds of prints later it is still going strong. read more

Great service and help from wonderful people. They keep you informed about their products and are willing to help with any problems you may have. Their repair service is great for people who don't know how to repair the 3d printer and don't want to waste time. read more

Great experience. Very helpful. Cool printer rental program too! Great help with tech questions. Everyone is always so polite as well.

If we could give less than 1 star we would. The printer is fine when it works. but there is NO support what so ever. They do not take phone calls, you are immediately sent to there ticket system. It takes weeks for them to get back to you. we have been trying to buy parts and an upgrade to a dual direct drive but no one will respond to our inquiry's. When we called to speak to a manager after being on hold for 20 minutes we were told they were not available. This company does not care about its customers at all!! we ordered a replacement part and it was not the correct part for our model. we have sent emails, made phone calls and still no one will talk to us. Stay away from this company, there are so many good workhorse printers out there with support. read more

There are a lot of choices in the 3D printer market. We have moved to Airwolf 3D Axiom and EVO desktop 3D Printers and are very pleased with their reliability and performance. Their technical support is unparalleled. In our well equipped high school classroom we have six different models and three different brands of 3D printers and use the direct drive Axioms all the time. Students say their favorite lesson module is 3D printing and some students take drafting just to 'learn' 3D printing and make things. read more

I have been using the Airwolf 3D printer for years and have minor issues with it. Overall I am happy with the performance of the product. However when you call in to ask a simple question in regards to a conversion ratio and they tell you that it will cost you $75 just to be transferred to a tech I think that is just plain ridiculous! Not to mention that I was just in there last week and spent a bunch of money on new plates and filament. I guess I will be shopping elsewhere for my supplies and new printer. read more

I'm a teacher and new to 3D printing. But, any issues I've had they have handled so well. I just love this company...and 3D printing!

Terrible customer service. No return calls and uncompetitive higher than average prices. Look elsewhere, these folks could care less about you. read more

A little difficult to find, but the service was great and I was in and out of there, within 10 minutes, with exactly what I needed.

Because I had to give them 1 start I did, but I would not have given them any stars if that was an option. I bought a 3D printer from them for my engineers at the beginning of 2016 and it has gone back twice for repairs already and both times it has come back with pieces either broken or missing. Their employees have no solutions. All they say is they understand. I don't want understanding when I've spend over $5k for a printer. I WANT SOLUTIONS. I would not recommend this company or advise anyone to buy from them. I don't know how they are in business or how they sell any products. This company is the worst. read more

I took a tour and attended training yesterday at the Airwolf 3D facility. I recently bought on of their HD2X 3D printers, and they provide free training for new users at their headquarters in Costa Mesa. These are some very professional, yet down-to-earth people! They spent waaaay more time with me than I would have expected, and didn't mind answering all the questions I had for them. The HD2X is the best performing (and best looking!) 3D printer I've yet used. Thanks Airwolf! read more