Every step of the way with these people was an awful experience. Their website shows that they close at 6pm, so it was odd that when I got there at 5:20pm, they were fully closed and no one answered their phone. Fine, whatever, they have a dropbox outside and I left my roll there and called back the next morning to confirm. I was surprised when they then tried to charge me an additional $2.50 for the privilege of having my scans emailed to me. I asked if I could just have them put on a USB drive when I picked up my film and they said no and that there was no other way for me to receive the scans. Essentially they were forcing me to pay an additional $2.50 than was listed. As this absurd charge for emailing scans is not listed on their website or order form, so I had no way of knowing that they would charge me that when I dropped off my film. After some back and forth with the person who answered the phone she reluctantly agreed to waive the email charge and noted that "no one else has tried to fight it"--good for me, I guess, for being the first customer to call out non-sense charges that were never agreed to. When I called back a day later to confirm when it would be ready, Randy picked up the phone and, like many other reviewers have noted, was not the least bit helpful and seemed annoyed that he had to speak to customers. When I arrived to pick up the film, they had thrown the loose film in a paper envelope, instead of putting it in a sheet or film canister, so the film had been getting crushed and wrinkled, sitting underneath their other orders. At this point, I was just hoping the scans were OK. Wrong again. Complete trash. Despite describing their basic scans as 5MB scans on their website, each of my photos was around 1MB, which is just about the worst quality scan you can produce at home, much less for $19.00 from a professional. Take your film somewhere else where your business and film are valued. read more

Got my negatives with a three day delay, no call as promised and with both rolls heavily scratched :(

Wholeheartedly recommend Randy and Darkroom for your oversize photo printing projects. I had no previous knowledge of the printing process or my options of paper, finishes, and resolutions. Randy guided me, gave good, concrete advice and got it printed for a fair price. read more

I would never think about coming here again. If you live in the Miami area and want your film developed send it out to a reputable place. Randy, which I believe is the owner, has no interest in professionally servicing the film community here in Miami. I dropped off about 8 rolls of film both B/W and color to be developed along with scans and a contact sheet for one roll. At first he seemed like a nice guy but further into my first interaction I realized his lack of professionalism. After taking my rolls and charging me for my order I asked when I should expect to have my order ready and his response was something like "I don't know, maybe sometime next week" which I replied "okay, I guess ill call and check in then." Two plus weeks passed by and I received no notification of my order being completed and so I decided to call before just showing up. Randy picks up and tells me my film is developed but the scans and contact sheet haven't been done but he'll have the scans ready in 15 mins. I decided to go in and pick up everything besides the one roll I wanted the contact sheet for. One hour later upon arrival, I received my film back but my scans were still not sent out but was told he would email me them shortly. I asked when I should expect the contact sheet done which he replied "I'm not sure" I stupidly left once again with that answer. Once I got home, I opened my folder and all of my negatives were stacked one on top of the other uncut. They had been poorly handled and many frames were scratched and unclean. Still no email with my scans. Another week passes by and I decided to give Randy a call to see where my scans and contact sheet were at. The first call I made, Randy answers and I got hung up on after explaining who I was and what I was waiting on. Called again explained again and he begins to tell me that since he has no other darkroom print work to do, that it doesn't make sense for him to work on my contact sheet until he does. I replied "We'll cancel the contact sheet and ill go pick up my negatives today" and his response was " As you wish" and he hung up on me immediately after. I got to his studio pretty fed up with the whole situation, he made his assistant deal with me ... she sent my scans and gave me back my negatives. I paid Randy over $100 to have him deliver me scratched and poorly handled negatives, terrible low quality scans (which I re scanned at home), as well as never receiving the contact sheet he had me pay for with no intention of ever completing it. Do yourself a favor and send your stuff out to (https://thedarkroom.com) for the same price Randy charges for his shit job and terrible service. read more

Terrible place. I dropped off 6 roll B/W film to develop. A: they were not ready when it was promised. I know it was all a little different because of the corona virus, but don't make promised you can't keep, and B: Even worse, they were developed terribly also. They were at least 3 stops too dark while I know (after 45 years professional photography, I know) that they were exposed correctly. The only reason I went there was because my regular place was closed due to the corona virus. Never had a problem with them. Even one star is pretty generous. read more

Person who answered the phone wasn't helpful at all or provide options about using darkroom. Gonna use someplace else. No wonder they're not popular. read more

More scam artists than scan artists. This happened in 2013, so hopefully they're better now, but I'm pretty sure my work was done by the owner/manager, so who knows. At least he's the one I talked to. Had to shoot an assignment for class on film and I'd been so long out of the darkroom that I didn't have time to reacquaint and do the development myself. I was going to print the shots on my own, so I requested only development and hi-def scans. This was for an advanced art digital photo class, so I needed to put in post on the images and they were being printed to at least 8.5x11. Relayed all this information to the guy who I brought my film to and was promised these would be done to a professional level. They were late with the job, so I got it back the day before critique and payed $16.05 on the spot for my negatives and CD. That night at the lab, I pop in the CD, and lo and behold, each image comes out to less than 50 kb (in the 20's, if I remember correctly). In non-tech speak, that's a blob. It's so low that I was in disbelief, and looked for some crazy hidden files on the CD. Every single frame had been scanned at a lower resolution than Walgreen's or CVS would ever do (which I'd brought up when I first took in my roll). I couldn't use a single pic and spent hours scanning and rescanning the negatives myself with a machine I wasn't used to in a Hail Mary to just pass critique (all of which I was trying to avoid in the first place). The negatives didn't look like they'd been given too much love either. Called them back the next day to get a refund for the ludicrous price. Was promptly told that 50kb is the size of a professionally scanned image, got yelled at, and that was the end of the conversation. I've been doing this for long enough to know this is an absolute, blatant lie. Scanning negatives at such low resolution is so much faster than doing a good job, and they just didn't care about my work. They have some fancy prints on the wall, so this leads me to believe a) they maybe treat you right if you roll in with a beret on your head and a Leica on your arm or b) they're big fans of Getty and get Walgreens to print out stocks to impress customers. Either way, avoid these guys like the plague if you're depending on their work for any academic or professional reason. Or, you know, you just want to get your pics treated nicely. P.S. Showed my prof the CD after critique and she laughed. She couldn't believe the garbage job and told me she and her friends would be sure to stay away from Darkroom and Digital. read more

Randy at Darkroom Digital helped us create a collection of acrylic photo prints to display some of our prized honeymoon photos in Africa. They turned out beautifully and the price was right. Highly recommend! Thanks! read more

Darkroom and Digital Imaging Photo Lab - Framing Near Me - Miami, Florida

I went to this place when I first started film photography and needed a place to develop film, I chose this place because it was only 6 min away from me. I stopped going after having many difficult experiences. This was in 2019. First off, I have been over charged there multiple times. Multiple times they tried to charge me again after I paid. I ended up getting charged $40 once for a basic develop and scan and had to explain to them I already paid. Once a woman there tried to charge me even after I told her I had paid but didn't believe me because the receipt wasn't attached to the envelope, and gave me a hard time. The main thing that made me stop coming was one event in particular. I was trying to get an expired film of ektachrome developed and I made sure to communicate to the shop owner Randy that it was very sensitive expired film and he told me he would start working on it right away. Skip to three weeks later. I had called multiple times, and even came in to the shop on several occasions when he told me it would be ready. Every time he told me he was working on it and he would have it done within the next three days. At a certain point I brought my boyfriend with me to pick it up and he didn't have it ready. he took us into the back were his desk was and I could see the space was a mess. He showed me that e was working on the photos and that he was having a hard time with them because of how low quality they were and he would have to use a different scanner. He ended up showing me some useful photoshop skills to make the photos come out better. Eventually he sent me the files. And they were corrupted! Luckily my boyfriend fixed them easily. Randy is a very chill guy, he's just a little slow. Overall there shop is cool, they have signed Bunny Yeager photos. They never lost my negatives and the image quality was good. read more

I just got my acrylics pictures from randy and their were the best I couldn't be any more happy i love it Im really happy he is really professional and that girl who work their she is so nice and lovely for sure I will be coming back read more

Never again. Not only were my prints not ready when they were said to be ready, they were ruined. No refund was offered, so now I'm stuck with trash. To top it off, I drove 30 min out of my way for this place. Never again. read more

The prices are about average, a bit overpriced in my opinion, but it's great to have a place in Miami that develops and works with analog. Their basic scans though were horrible sadly :-( read more

This place has the fastest turn around and best quality for developing film than anyone else is town and at a price that I think is extremely fair. Every time Ive been there the staff is super helpful and attentive. It's the only place I go to get my film developed. If you haven't been there I'd definitely recommend it. read more

Great place for professionals and amateurs photographs,courtesy and helpful assistance, l do recommend this place .... Roly V. read more

Number one place in Miami for film developing and printing! I've been coming here since I found them a few years ago and it's been great, fast service every time. read more

Great group of people, used them for years when I lived in Miami. The only place I trusted with my film.