Whoa!!! And I thought I had a One (1) Two (2) "PUNCH", but, EQ Dental's staff from Jessica who…read morewelcomed me when I arrived to Jackie who x-rayed my teeth with the patience of a saint, and Susana who cleaned my teeth by picking all the tartar off with a gentle and precision skill !!! Then Dr. Young made sure I knew what had to be done to make my teeth deliver that CHAMPIONSHIP smile once again!!! Afterwards, I sat down with April who was kind enough to explain to me what had to be done on my next visit and what it would cost, even offered a payment plan that was gentle on my pocket!!! If you need any other details just email me at grampsfu@yahoo.com.

Office staff is a joke. Learn customer service. I tried to reschedule an appointment for a simple…read moreteeth cleaning and was told no by the rude office girl Asia. I show up for a 7am appointment and I am shown a cancellation form. Took me asking multiple times to receive any form of contact info for an "office manager". Also told me that me that my brothers insurance was accepted and after 8 months and 5 separate visits, received a surprise bill and told they do not accept his insurance. Told me some bs about how it took awhile to fax over insurance information from provider. Never received one call from the non existent office manager. Dr. Young is great but will not be retuning after multiple problems with his front desk staff who only know how to swipe cards and setup appointment. Extremely disappointed after I have had extensive work done at this office.

I had a great experience here! All of the staff was extremely friendly and welcoming. They seem to…read morereally care about what they do and it shows :) will definitely be returning for my routine cleanings!

They feel like family! The dr, hygienists and front desk, everyone is so nice! They answer the…read morephone, appointments are easy to make, Dr is friendly, easy to talk to and takes great care with the patient. Can't say enough good things about this office! My son and I both go here.

I brought my son in for a cleaning and some same day treatments. I expected to be there for an hour…read moreor two. We were there from 9am until 2:30pm. He needed a couple fillings, his cleaning, two crowns, and a minor extraction. The doctor just kept taking breaks. At one point she took a break for an entire hour without explanation, and she kept having to re-numb my son because of these breaks. The assistant (Jenna) was so gentle and kind to my kiddo. The manager and front desk staff were so great and so understanding. Thank goodness my kid was patient, and I was able to ask my boss for more time off. The work itself was good; it was just the lack of time management on behalf of the doctor that detracted from the experience.

They have amazing workers and do an excellent job!If you want better teeth or need a clean i would…read morerecommend here!Ive been going here and they impress me everytime i need a clean.

I had a deeply disappointing experience with Keller Parkway Dental when I needed prompt care for a…read moredental infection. Despite being in significant pain and clearly explaining my symptoms, the office refused to call in a prescription for antibiotics without first seeing me. Unfortunately, the earliest available appointment was several days away--after the weekend--which left me without necessary treatment during a critical time. In situations where infections can escalate quickly, I expect my dentist to take pain and potential health risks seriously. Instead, I felt dismissed and unsupported. To make matters worse, the staff member I spoke with was rude and dismissive, which added to an already stressful situation. Ultimately, I had to seek care elsewhere and was able to obtain treatment quickly and affordably. This experience has made me realize the importance of asking future dental providers how they handle urgent situations before becoming a patient. Had I known that it was even possible to be asked to wait several days while having an infection before even seeing them to get a prescription I would have never chosen this dentist in the first place. My next dentist that will be the first question out of my mouth how do you handle critical care? Here I am saving tons of money to pay to this dentist for them to do lots of work and now I'm left looking for a new one Based on my experience, I cannot recommend Keller Parkway Dental to others, especially if you value responsive and compassionate care during dental emergencies.

I have been coming to this office for a while now and must say i am very pleased with the service i…read morehave received. They have done 3 of my wisdom tooth extractions and 2 crowns on other teeth, as well as multiple fillings. Every time i walk in, i am greeted by the kind lady at the desk and i am asked im im feeling better from my last appointment. This shows that you are well taken care of and they genuinely care about your smile. Cant recommend this location enough!

Our family has used Dr. Ridder for years, we've had four of us in braces. Never had any issues with…read morethe staff or Dr. Ridder. Anytime we had any brackets come off, we were always able to get right in. I recommend his office to anyone looking to get braces for themselves or their children. He's VERY picky and that's what I liked the most, if he didn't like the looks of our teeth during check ups, he'd immediately change something. Keep up the good work Dr. Ridder & staff !!!!! The Tovar Family Haslet/Keller, TX

Every time I go in for treatment Yesenia always is attentive and makes sure the process goes…read moreseamlessly. I always trust that she will make sure I'm taken care of. I love the staff and the cleanliness of the office . My son has also gone there and my daughter go next .

After years of thinking about getting Invisalign, I finally made a decision at 66 yrs old!…read moreDr. McReynolds and his staff walked me through every step and I felt very comfortable and secure with my decision. Patt is the smiling face that you see when you walk through the front door. She's the best, knows everyone and keeps everything running and on schedule at that office. I had Stacey today for the Invisalign installation and she was wonderful. Deanna checked me out after the appointment and scheduled my next one. She's so sweet and personable. The new Dr. Gopffarth (a local Keller kid, love that ) is phenomenal and a great asset to the practice. Keller is very lucky to have Dr. McReynolds and his expertise for so many years. Both of my boys went through braces with him and they are 37 & 38. Love the family feel at this place.

Fantastic treatment! It is a joy to go in every time and see Dianna, Tiff and all of the staff!read more

They ended breaking after several weeks…read more They told me I wouldn't be charged and now after several years they have claimed an unpaid bill on my credit report. STAY AWAY.

purchased double Arch Bil-Veneers From Brighter Image…read more I spent $1200 Ouch When I was in Afghanistan I was in a combat situation where 3 of my teeth were knocked loose and 1 was knocked out Ouch Which is visible in my smile When my new Veneers arrived , I was excited. Then I inserted my new Veneers they looked great However , Prior to my purchase , I asked 3 different staff , What the material of the veneers is made out of. All 3 said the same thing... the veneers are made out of a hard composite material , similar to real veneers. This is NOwhere near true ! The veneers are clearly made out of a thin wimpy plastic material. They are NOT made out of a hard composite material. They utilize the mold you provide them with computer aided drafting then PLASTIC and a 3D printer , To render , a thin wimpy PLASTIC Veneer. They should not even call their product a veneer. My new upper PLASTIC veneer Broke in 2 pieces , when simply removing the veneer The supervisor told me it was my fault and I am suppose to remove the veneer with 2 hands simultaneously and not 1 hand alone or The veneer can get a hair-line fracture or break I was within the 90-day warranty So They accepted my claim and After receiving the broken veneer in the mail they made me a new upper PLASTIC veneer. 45 days later I received my new replacement PLASTIC veneer They looked great But They were a bit loose Which I told staff Via their web chat And asked if they could send me a new tighter upper veneer like the very 1st veneer that broke and then I'll send the loose 1 back , when the new 1 arrives so I don't need to wait another 45 days For a tighter veneer. Brighter image said , NO. What was shocking was , they actually told me to use denture cream Instead. LoL Seriously ? Due to the veneer being a bit loose when I was eating a grilled cheese sandwich with my veneers on The cheese pulled my veneer off of my teeth and when I bit down , The upper PLASTIC veneer broke. Like I said... They are very wimpy ! It had been 85 days , Since the day I received , the PLASTIC veneer replacement. So I Filed a warranty claim. I was indeed within the 90-day warranty. I mailed the broken veneer to them. Since it takes them 45 days from start to finish I contacted Brighter Image 45 days later Via their web chat Asking for an update On my replacement veneer. Staff said brighter image denied my claim Over a month ago Staff said It had been 95 days , So it was denied Due to not being within the 90 day warranty I was extra upset Cause Brighter Image did not contact me To inform me of the claim denial. I called the supervisor the next day. She confirmed My warranty claim was denied I explained The veneer required a signature But I live in a condo , Like an apartment therefore I had to go to the post office to sign for the veneer After I returned home from working out of state. I received the veneer in hand 1 week after They arrived at the post office. But Brighter Image goes by the date they arrived at the post office but under the by-laws of the warranty its states that it's once you take possession of the product. I was so upset I just asked the supervisor To Mail my broken veneer back to me She said Yes 2 weeks later I still had not received my broken veneer back so I called they said they had no record of me requesting the broken veneer back Once again upset I requested it to be mailed to me She said Yes 1 week later I called again and they said they had no record of me requesting the broken veneer back Once AGAIN upset I requested it to be mailed to me She said Yes But I need you to pay $10 shipping I paid $10 shipping I received the broken plastic veneer 2 weeks later Their product is NOT what they claim it to be Their product is a very thin fragile piece of hard plastic and a tooth pick is stronger You would be a fool to purchase a product from brighter image Don't make the same $1,200 mistake i made It looks like I am the Fool

Friendly staff and on time appointments. We received a good cleaning and exam without the usual…read moreattempts to upsell additional services.

The worst office experience I ever had at a dental office. They gave my son fluoride services that…read morewas not covered by insurance. When I asked the front desk representative for future reference please put on his record not to perform this service on future visits she got all snarky and informed me that maybe this dentist is not right for my family. (Perhaps it was because I took her away from watching Kansas City Chiefs video on her computer?) Regardless, now my family goes to a different dentist. The temp hygienist on duty jumped in a made the situation worse. I'm actually a fan of the dentist, but the staff needs some training on customer centricity.

My daughter attends school in Fort Worth but continues her Invisalign treatment with the dentist…read moreshe has trusted for many years at a different Ideal Dental in another town. Recently, she lost one of her Invisalign trays that had already been provided as part of her treatment plan. Her regular dentist kindly coordinated with Dr. Zaher (Dr. Z) at Ideal Dental to have the replacement tray mailed to that office so my daughter could pick it up locally, saving her from having to drive out of town. Unfortunately, when the replacement arrived, Dr. Z refused to release the tray unless we agreed to transfer my daughter's entire (and expensive) Invisalign case to her office. Keep in mind: this office incurred no cost and performed no work other than receiving a package in the mail. At first, I assumed this must have been a misunderstanding. I asked to speak directly with Dr. Z, but she was unavailable. My daughter's regular dentist then called to clarify, the message relayed back through the front office was the same: transfer the entire case to Dr. Z or the tray would be sent back to Invisalign. The front office staff were polite on the phone, but the situation left us feeling that financial gain was prioritized over patient care and professional courtesy. My daughter has a long-standing relationship with her own dentist and would never consider moving her entire case over a single replacement tray. Based on this experience, I would strongly suggest others proceed with caution. What should have been a simple act of professional cooperation turned into an unnecessary and disappointing situation.

Absolutely not. I got a crown from this dentist and it has been the WORST experience and…read morecommunication I've ever seen from a dental practice. I am so so unimpressed and wouldn't recommend this dentist to ANYONE. run!!!!

I recently visited Dr. Mehany for a crown, a cleaning, and a wisdom tooth removal, and I couldn't…read morebe happier with the experience. From the start, the team made sure I was completely comfortable/informed during the X-rays and explained every step of the process in detail. Dr. Mehany took the time to go over all my options in detail, including the pros and cons of each option, so I felt informed and confident in my decisions. When it came to the actual procedures, everything was fast, smooth, and surprisingly painless. The crown looks and feels great, and the wisdom tooth removal was handled with incredible care. I truly appreciate the professionalism and attention to detail throughout the entire visit. If you're looking for a dentist who combines skill with genuine patient care, I highly recommend Dr. Mehany and Covenant Dental!

Dr. Mehany is phenomenal! He explains things thoroughly and simply. His work is precise and…read morepain-free! The office staff are also very friendly and responsive.