I wouldn't give this even one star. Their yelp page is very hard to find and now I see why. I ordered the Incredibils which were $1,500. These are supposed to be their best, top of the line veneers. I wanted to cry when I put them on because I hated them so much! I was so mad at myself for spending $1,500 on a product that isn't refundable. I had to save up my money to purchase these and now I can't get that money back. My veneers had a ridge in the front tooth, and ridges on all of the side teeth. I think whoever carved and polished them did a horrible job. Did they seriously expect me to not see these ridges? They claim to have two different quality control phases. I copied and pasted this from their website: "Your case is entering the first round of quality control. Qualified members of our team are reviewing your case for any possible areas of improvement. Processing: Quality Control - Stage 2 Your case is in line to be reviewed in detail by multiple staff members. This stage can often take the longest as we are making determinations as to whether there are any possible improvements to be made. During this stage your Veneer(s) may be refit, retouched, re-polished, redesigned, or any combination thereof." They must have skipped both of these stages with mine! I'm so disgusted. Now all I can do is send them back for a refitting and try to get them to fix them. Another thing to note, these made my two front teeth look HUMONGOUS! I fell for all of the YouTube videos where the teeth looked amazing. I feel like an idiot. My teeth look awful on me and there's no way I can ever wear them. This whole experience has left me feeling ashamed, embarrassed, and misguided. I spent two weeks watching every YouTube video and reading every review to make sure I would not regret this decision. I definitely regret it! Save your money people! read more

Let's just snap on some over contoured, thick I'll fitting plastic teeth over our existing teeth. Watching many of these videos, most everyone wasn't able to speak properly because they are extremely bulky. They are all going to fit very bulky. Some of these people probably have broken down teeth, decay, periodontal disease, and lack of proper home care, but they still stick this expensive junk over their teeth. Some may not have regular dental visits as well. This guy is a crook. Doing veneers properly, by a trained dentist is an art. Good cosmetic dentistry is expensive, but you get what you pay for. This is an expensive quick fix that in my opinion will ultimately ruin your teeth. I feel sorry for the folks that spend money on this. read more

I ordered both top and bottom. I received the veneers yesterday and I was so excited! I followed the instructions ~ Soak in warm water for 15 minutes and wear them for at least three hours. I wore mine for 6 hours. I met friends for dinner that same day and I couldn't talk, drink or eat! I was so upset. I contacted customer service today and spoke with a nice lady. I explained everything to her. Food and liquid go into both sets and they do not fit my gum lines. The top veneer CUT my upper (inside) of my lip. I can not talk correctly, eat or drink anything. They simply do not fit. I believe in giving every company another chance so I'm waiting on customer service to follow up with me. On a positive note they are very PRETTY! They look GREAT but if you can talk, eat or shut your mouth without pain what good are they! read more

Mine worked great till they broke. I paid $400 for a duplicate and after sending me someone else's veneer twice I was told to mail them back and mine would be in the mail and they never sent anything. When I called then Laurie said I had to pay another $400!! Now they have my $400 and I have NOTHING to show for it!!!! read more

I love my press on veneers from Brighter Image Labs. I read the reviews here and I have to make mention that these are not a replacement for dentures and therefore are not covered under insurance. This is a cosmetic appliance. You can't replace a full set of teeth from them - you do need to have certain number of teeth in your mouth - you will need to have some of your own teeth. So yes if you are missing a tooth or have a gap that can defintely be acheived by getting your veneers from them. Brighter Image Lab does just what their name says. Give you a brighter image by helping to improve your smile with their press on veneer. Brighter Image Lab definitely has improved my smile. My teeth are discolored and cannot be bleached. In addition they are not aligned properly. With my press on veneers, I achieve the straight natural teeth without surgery or braces and numerous dental visits. In addition, if you have every felt compelled to spend so much money on a set of dental veneers but hesitate and since getting used to any new appliance or dental changes in your mouth can take time, perhaps this an initial way to see if you would even go that route before spending thousands of dollars. So if you don't like to smile because you have discolored unaligned teeth - check our their website. I love the compliments I receive and do recommend Brighter Image Labs. read more

I have to give a negative review based on a TERRIBLE experience I've had here just out the gate. I've been watching BIL's YT vids for 2 years, seeing if this was what I wanted to do. I decided I would go ahead and get them, went thru the financing portion of it, as it says "free financing". I thought a down pmt of $400+ was totally doable and then I could get the more expensive plus warranty. They completely take advantage and I'm WARNING you don't take the financing. It's a 50% apr and they're KEEPING my money people!! Even though I haven't signed ANY finance agreement! I just paid my first pmt to get this started...it's a scam!!! They sent me online financing docs suggesting $3600 vs $1900!! I sent them an email calling them out on it, and they said the $1900 is the CASH DISCOUNT. Well this company isn't supposed to be affiliated with BIL. The company is MSC FINANCIAL. So if it's a CASH DISCOUNT, for which I called BS on, (and asked for every penny of my money back from), and said if I wanted to do financing, I had to pay FULL RETAIL. HUH??? It said on the site that they aren't affiliated with the company. Guess they are people. It's a horrible scam that they're making a crap ton of money on people. They also say they need this money up front, and then they will kindly take a pmt EACH WEEK from you! I'm taking Mr. affiliated BIL to small claims (I don't need an attorney) as I aTHANKFULLY own a home in Texas, where they're at. I'm so terribly disappointed...like I said, I FINALLY took the plunge and went to place my order. I make about 12% on my money...maybe 23% when I'm lucky...they're literally making 50 PERCENT APR ON THIS!!! read more

Please Do not waste your time and money on this. The Idea seems pretty great. But trust me worse customer service ever It has been 3 months and I never received my product. This company was stealing money from me because I financed it and I never got the product. I tried to contact them but they have the rudest employees ever. Trust me I am a waiter I know how to deal with customer and this is for sure the worse experience I have ever had in my life. Trust me it is a waste of time and money message me if u have any questions. There is a reason it has a 1 star rating. read more

I had really bad teeth,dentist asked 19000$ to get my teeth fixed.I couldn't afford because i'm just a student.I gave up completely about my teeth ,until one day i came a cross a video on youtube about brighterimagelab press on veneers .I contacted them for help .Yea ,the costumer service was great,they called,sent emails and text messages to make sure i was okay.Dont be embarrassed to smile ,Now i smiled uncontrollably everywhere i go.Do you have bad teeth just like mine, contact @brighterimagelab.com for help.They did it for me ,and they can do it for you too with ease.The veneers looks real ,I get compliments everyday about them anytime i go out.I will alway choose brighterimage lab. read more

I began the process of ordering my veneers; my mind was set and I wanted to make the purchase. I had a few options, pay in full, quad pay, or pay over time. The information for the pay in full and quad pay was pretty straight forward. I tried to look at the pay over time option, so that I could compare the 3 options and make an educated decision on what the best option for me was. I was having an awful time trying to find information on the website for the pay over time option. I was directed to another site where I had to fill out an application and pay a small deposit of $149 (I was told the deposit could be applied to any payment option), only then could I begin to see the pricing information for the pay over time option, in the form of a contract. The price difference between the pay over time option and the pay in full option was more than double. I began emailing the financing company with my questions (email is the only way you can communicate with them...red flag), as I was trying to make an informed decision which way to go before I signed a contract. First I was told that the pay over time option could be paid off early, that I could enjoy the convenience of low payments and a low deposit if needed, pay off early and only pay slightly more than if I had originally paid in full. Okay, that sounds great. They then sent me a chart which stated a principle balance and early payoff figures. The only problem was that there was almost a $450 difference between the figure in the chart and the total of my what my payments would be. I questioned this difference. The company claims upfront pricing, but their third party financer must not know that, because I'm still waiting. I sent email after email with the same concern. If I got a reply, it was short and made no sense, only creating more questions. I could have just said forget it, and paid in full, but now I was frustrated and felt like they were hiding something. The financing company claimed they didn't charge interest, so any discounts are forfeited, which was why the veneers would be more than double the cost...fine, I understood that, but why was there a $450 difference between the price I was quoted and the price I would be paying...THAT'S ALL I WANTED TO KNOW. We will probably never know, because they quit responding to my emails. I gave up, asked for them to refund my deposit, and ordered from a different company. Thank God I didn't just trust them and sign the contract, because who knows what the real terms and conditions are. I sent one last email to client services, along with the string of emails between myself and the financer, just so they were aware that...hey, I really wanted to order from you, but this is why I didn't. No apology, no explanation ever came. The response from client services was " It looks like the financing company responded to you." What? Seriously? I can understand this treatment if I had been ill tempered in any way, but that wasn't the case. I opted to go with Instasmile. The information on their website is upfront and easy to obtain. The price was much better and customer service has been tremendous. It remains to be seen if I will even get my deposit back from brighter image lab. The whole thing just seemed shady to me, for a lack of a better word. Be weary and ask questions before you hand them money, and do not sign that contract until you get ACCURATE information. One last thing...I wondered why I was being treated so badly while all these great reviews are on this page. Turns out, in order to get a free veneer cleaner and other "gifts", you must first become friends with "Bill" and leave a positive review smh read more

This Company is also known as Brighter Image Lab and they make a product called Press On Veneers. Here is link to their website in case there is any confusion about the company I am about to review brighterimagelab.com/den... . This is the worst company I have EVER in my 53 years of life dealt with and that is saying a lot but it is true. I am telling whomever reads this review to run RUN away from this company unless you like throwing money and time away. When people have bad teeth and little money or don't have good dental insurance they can be desperate for a cost effective solution and that is the predicament I was in August 2014. I have missing front teeth and use a bridge now but the bridge has a tooth that breaks off and to have it fixed would be very costly to me so I am constantly gluing in back on. I saw an ad for the press on veneers in July of 2014 and thought it would be a good solution for my problem. I scraped together the money and spent over $1200.00 for a top and bottom veneer arch. Fast forward to Today Sept 25th 2015, I still don't have a veneers that fit. I have made over 4 impressions, sent over 20 photos, called over 50 times. Asked for a refund and was refused. Complained to the BBB of Fort Worth TX and they lied to them and told them I didn't give them a chance to fulfill their obligation and didn't send them pictures or proper impressions. I just got for the 2nd time in the past 6 months a shipment that was supposed to be the adjusted veneers, and it turned out to be only the bottom arch. This happened a couple of months ago where they sent me two bottom arches. These people are total Frauds and they refuse to refund me my money even though it has been over a year and I still don't have veneers that fit. They seem to believe that they can keep this going forever and will not refund me my money. They don't care anything about the fact that it has been OVER A YEAR TO PROVIDE ME WITH A PRODUCT THAT I ALREADY PAID FOR!!! PLEASE FOR YOUR OWN PEACE OF MIND AND SO YOU DON'T WASTE YOUR MONEY RUN RUN FROM THIS COMPANY!!!! I know that if you have a problem with your teeth or your smile their ads, pricing and the way they say it's so easy will seem very enticing to you but resist the temptation to patronage this business. The one thing I've learned in life is that you are seldom the only one who has experienced a problem so I know there are others that have had bad dealings with this company but to look at their website you wouldn't know this and all you want is a solution to your dental issues. This company is not the solution! This company will only make your problem worse cause the money I spent with them I could have used with another company for a new pair of dentures and never had to spend more than a year of my life dealing with this company. read more

My husband saw this website for removable, cosmetic veneers and gave me the link. It seemed to be legit, until I started asking questions. The answers were not satisfactory. They do not accept Care Credit, and they require that if you have any dental work that needs to be done, you must do that before the veneer process. If you have a Care Credit account, you know they cover veterinary bills, dental bills, and vision services. I realize that this is a cosmetic procedure, but you'd think they would be signed up to accept Care Credit, if they were as good as they claim they are. I explained to them that I was on a fixed income and that I needed these veneers to interview as I'm trying to get off of SSDI and find work full-time. They said that they would make it easier for me to pay, but they wouldn't even start the work on my veneers until they were paid in full. While I understand the reasons behind this, I can get jewelry on "Flex Pay" on the first installment, interest free, so why can't this company get its act together and handle it the same way? Red flags and warning signs went up after texting with two different customer service representatives online and getting strange, evasive answers to my questions. I decided to do an internet search on reviews of Brighter Image to see if they were legit. From the reviews I read, not one person was pleased with their results. I'm glad I never gave this company any money and did my research first before agreeing to a procedure. If it sounds too good to be true, buyer beware. There are no cheap, quick fixes to bad teeth. This company has a good idea, but they can't back up what they claim to be able to do. read more

I purchased this product a few years ago...mine broke and were poorly made from the start. Just the top costed about 1000.00 I wanted replacements sent and was told i would have to pay 637.00 more dollars and supply new image because they dont have my image in system any longer. Thats not the problem really...the problem is the service!!! Lori (office supervisor---heavy southern accent) and chris are both very rude and not customer friendly. At least they are not friendly when dealing with problems or flaws in their business. I would have thought that as a paying customer of their product that I would be treated with some more empathy. Only to have Lori snap within seconds of our convo when she was asked why the impressions that she said would be permanently saved in computer (digital program) were somehow gone and essentially the entire process would have to be redone. I basically, got the "this is the way it is do you want it or not" comment from her. I told her I didnt want shit from her or her company anymore...they are a fraud. Bottom line its a bad product...your teeth look fake. When you try to eat something your teeth fall out. The product will also cut into existing teeth and destroy what you have left of them. Beyond all that you are treated as a second class citizen once they have your money. In other words as soon as they have the leverage on you (they got your money) they go from the over the top fake nice...to mean and very short. Lori the supervisor is an absolute witch. and chris who answers the phone and responds to chats on line is uninformed, slow and also very rude. What you have is a bad company that probably deals with a number of very unsatisfied customers daily. Like that is probably the majority of their calls. Like any other scam, thats the cost of doing bad business as their is still people that dream of a quicker and cheaper fix to their teeth problems. they make the money on the ignorant and then get short with the existing complaining customers. They know that if its an existing customer they are probably unhappy with the product. The scam is that Lori greets the new customer with a heavy down home southern accent...sells you the product and then has to fend you off when she officially gets your money. She quickly goes from overly nice to the wicked witch. As someone that has purchased their product, I can tell you without a doubt not to waist your money...you will regret it big time. Dont make the same mistake i did. Lori answers to no one, so she can be as rude as she wants knowing that she cannot defend a bad product. I also heard they are being sued. read more

Don't. Do. It. Just stop right here and save yourself the money. If you've already been charged and you're coming here wondering "Maybe I should have read their reviews first?" I'm sorry. We've all been duped out of $1k, and so have you. read more

IF I COULD GIVE ZERO STARS...I WOULD! complete and utter garbage! I spent over $1700 and received 2 pieces of plastic that don't fit, like at all! Trying to put them on hurt tremendously! Once I finally got them somewhat on, They hurt my real teeth and they are HUGE, like horse teeth! garbage, garbage, GARBAGE! Do not waste your money!!!! read more

I ordered and received top and bottom arches. The look fake and feel like plastic, and the color was so far from my own teeth. The top kept falling and they really hurt. I looked like I had a bunch of Hollywood white plastic in my mouth. I was constantly swallowing and my son laughed when I tried to talk with them because I sounded ridiculous! I returned mine to the company with photos of how awful they fit. It's been at least 2 months and I have not received even a courtesy call from this company. I would not recommend these to anyone. I paid over a thousand dollars - a lot of money to a company to have them ignore you. Bad business... read more

Why Brighter Image Labs? I don't usually leave reviews so let me first state how I got here. I have researched the heck out of these veneers from 3 different companies and I have finally settled on Brighter Image Labs and here is why. Before I buy anything I try and research every angle I can, to be sure I am not getting ripped off. I do not put a lot of trust in reviews that any company puts out as they typically cherry pick the ones that make them look good. I also do not put any weight in popular social media stars or celebrity reviews as they are usually doing it for pay, freebies or huge discounts as they have large followings and basically can be for a lack of a better word (Paid Endorsers). I automatically discount most reviews as mentioned above. I also do not pay attention to the negative reviews such as "I wanted a refund and they are stealing my money". The reason why is these people either can't read or do not understand English as it is very clear on the website and when talking to customer service there are no refunds (this is a custom service), so their opinions are biased as well. With all that said I have sorted through so many normal reviews from average people, with little to no followers or just the average Joe. I would do what I can to verify they are real people by searching social media profiles and video channels etc. I also try and research materials, technology and the process used. Now that I narrowed down to the only choice for a quality product, I still want to be sure and start questioning the customer support staff, which I did. I grilled them both in chat and on the phone until I was exhausted asking questions. Let me say the customer support at Brighter Image was excellent and patient with me and answered every question, sometimes not to my liking but very honest and up front and that I respect. I have read and watched just about every video or page there was, trying to get as much info as I could and feel that at this point there was only one solid choice out of the 3 well known companies. After 3 weeks and so many hours of research, I understand why and what the differences are between the companies which is why I finally decided on Brighter Image Labs. Now I would say "trust me, I have done more research than you will really care to do", so take my word for it. But I know I wouldn't, so please do your own research. Keep in mind, if you see negative reviews, please research why and if they are legit or just pissed because they did not read what was clearly printed or stated. Also with celebrity endorsements, take them with a grain of salt, but I do that with any product. And let me say once again, I do not think I have had a better experience with any customer support staff as I have had with Brighter Image Lab. read more

I've read a lot of bad reviews for this company, and my experience with them has been exactly the opposite. I ordered a set of the Press On Veneers, received the mold kit, returned them, and just a few days later, I was informed that I needed to re-do the molds. I second set was shipped to me that I received just a few days later. I re-did them, sent it back, and had my veneers a week later. They work well. I'm very pleased with the service, and the product. read more

do not invest on the Press on veneers it did not fit my teeth looks fake! with that $1,000 I can put it towards a real veneers on my teeth I'm so unhappy read more

I would give zero stars or negative stars if I could. i had the same problem as many other people did with their veneers. the First set I received of the top and bottom teeth were awful, didn't even fit me. So I was sent out another set of imprint trays to use. I did them again. After what seemed like forever, I finally received the top and bottom veneers. Like most have said, the teeth look like Mr Ed's. They made me look ridiculous. They look like Halloween teeth. Also, I couldnt talk or eat with them in. They are huge teeth, and very, very, very fake looking. I NEVER wore them out in public. They just sit in a drawer. I thought the company would ask how I liked them, but I never heard from them again. They don't care if you like them. These teeth are horrible. Just awful. Do not buy them. You're wasting your money. I thought for sure someone from the company would call or write me, no one did. These are a horrible product. Run. Run quickly. Away from this horrible company. read more

Wow I don't know where to begin, I didn't see these bad post on yelp before I purchase but for starters they kept changing the price when I was inquiring, I decided to give it a try for several reasons. It was very difficult to do the imprints and I had to redo, they never did get the veneers right and after they tried to fix after I got them back they were fitting properly, a d most embarrassing my close friends had anew name for me, doggie teeth, which I hated. I ended up losing the veneers and decided to contact them and see what they would work out since they never got back to me to see if they were proper. They were too thick and looked just likes cookie cutter mold not teeth and natural indentions. They said they would make me another veneer for $200, she didn't give a expiration date or anything. Then a few weeks later when I was ready to pay, they hiked the price up to $299. I even sent them the email tht showed the reap saying, just contact us with the payment when your ready. My advice after being out of $1000 and lots of stress and embarrassment is to STAY AWAY... I WENT TO PERFECTSMILE.COM AND GOT A 19.99. I will post everywhere I can about this Terrible experience to help others read more

This place is horrible The customer service is terrible and the product is worse. I have had four sets made all were wrong The first one made me look like Mr Ed. The teeth were huge and the wrong color. The rest of the sets were warped and never fit and always the wrong color So now five months later, I have no veneers and no refund They just cut off all communications. They like to say the "Director is handling or the Office Manager will call" like they have some importance. They take the money and don't provide the veneers This place should be shut down read more

Please Stay away from press on veneer totally scam, They never refund you just send you trash as a veneer , Please don't trust this company they sell trash, I order from them they send me a trash that don't fit my tooth totally ruin my face and when I called them they are so rude, never get my money they stolen my money please DON"T WASTE YOUR MONEY, just STAY AWAY! STOP being embarrassed with PRESS ON VENEER! Don't buy from them, the accounting service supposed to refund me but after 10 days they told me they dont refund they are a scam, please don't waste your money. DON"T TRUST THESE VIDEOS JUST KEEP YOUR MONEY. I will put this anywhere to inform any one who want to buy this junk! read more

Why more people just don't go to Mexico (Tijuana or Los Algadones - I researched only those 2 places) is beyond my comprehension. I hear that Thailand and Costa Rica are also good places. I drove from Los Angeles and parked at the border and walked into Mexico. Actually walked to the dentist office, thanks to a couple from San Diego who has the same dentist but were actually picking up glasses nearby. Dr. de la Vega of Tijuana is the best! I received a root canal, deep cleaning and scaling, a bridge and 7 crowns during a very short stay. And stayed at a really nice inexpensive hotel (Expedia - Hotel Ticuan, I saved thousands. Literally 13K+. And his work is excellent and he is extremely professional. My teeth look amazing and do have that "fake white" appearance. My teeth do not look fake at all. I even have the same overbite. Dr. de la Vega has an endodontist and a periodontist in his office as well. Therefore, all my work was done there. And the lab that he works with is nearby. Check out his Yelp reviews. read more

I have been using veneers from Brighter Image Labs since 2013. I have always had dental problems, primarily from a congenital lack of adult molars in my bottom jaw. I actually relied on my baby molars for years and then had two crowns on the bottom jaw that eventually failed. My teeth were also worn from years of grinding my teeth in my sleep -- I now use a mouth guard every night. I considered getting implants on the bottom jaw; however, they are very expensive and, as a cancer survivor who had radiation of the head/neck, it turned out that I could not get implants anyway. Despite what dentists may tell you, it is possible to do a good dental impression at home. Brighter Image Labs gives you several sets of molds so that they can choose the best one at the lab. I got both top and bottom arches and bought the optional insurance coverage, which I did use once when I broke one of the veneers. I highly recommend the insurance, which provides two years of coverage beyond the 90 days that is included. With the insurance, I have had two full sets of veneers; however, I'm now on the verge of ordering a new set as my original veneers are wearing out. I recently discovered there's a pretty substantial discount for returning customers. I use them almost every day and leave them in from morning until night, using them to eat. It used to take me 3x longer than anyone else at the table to eat due to my lack of bottom molars. The veneers really changed my life in multiple ways, I can say without hesitation. I'm more confident in social settings and can eat at near-normal speed (still lower than others). They are expensive, but not nearly as much as most dental procedures to correct missing or worn out teeth. You have to take good care of the veneers and your teeth to get the most out of them. I brush and floss 2x/day. I use Fixodent Free to securely anchor my veneers every morning, allowing me to eat just about anything within reason (you need to avoid very hard and very sticky foods). Good luck! read more

Total rip off. I bought veneers from them on 11/22/2010 And paid $1,925.00 and to this day I have only gotten lies and more lies from them and no working veneers. The only sent do not fit and have holes in them. They are a rip off of the worst kind. read more