I have used Integrated Media Systems for about 20 years. They have installed and serviced a very…read moresophisticated home automation system which included an audio- visual system and a Lutron lighting system. The quality of their work is outstanding and very professional. Their after install services are excellent and the group is very responsive and very pleasant to deal with. Just today one of their professionals, Rich , came by for a service call and as always he did an excellent job. I would very strongly recommend this group. Armeane C Washington DC.

When my Bethesda media room needed to be brought into the 21st century, there was little in the way…read moreof reviews or recommendations. From Consumer's Checkbook Neighbor-to-Neighbor ratings, I called Integrated Media Systems in Sterling, VA. From the consult with Kevin Wells to the detailed written estimate to the professional, neat install plus a next day follow-up visit for adjustments, I could not be more pleased and relieved. I needed a lot of hand holding as to what, why and how to operate. They explain complicated technology in layman's terms. IMS is there long after the install to answer questions or for service when necessary. Whether you need a total install or an update, Integrated Media Systems provides state of the art components backed up by dependable service. September 2015

Dan came by and patiently walked me through my options for a new home audio/home theater set up…read more While the project ended up being out of my budget, he gave me good ideas on some DIY solutions for the time being. Appreciated his honesty and advice. When I am ready to move forward on a bigger project, I will definitely reach back out and use his services.

These guys talked me through a simple solution to a problem even though they knew I could just buy…read morethe part somewhere else. Very patient. Also worth noting: I contacted several others, and nobody pointed to this quick fix. I am very impressed with these guys, and they deserve your business.

Excellent and prompt service for Internet and TV connections…read moreWhen a small problem arose the team, particularly Alex, was outstanding in resolving promptly

Alex and Poseidon are the best vendor I've used in D.C. -- PERIOD!…read more Fast, reliable and responsive. When I had an manufacturer caused issue with hardware they installed 2 years ago, Alex was there the next day, replaced it free and handled the warranty and return process himself.

Fernando is a walking encyclopedia/PhD of AV tech knowledge. He showed up ready to go, and took…read morecare of a TV mount for us. Pretty basic in terms of projects, but not knowing a damn thing about AV, AND given the wiring in this place is from 2008 with cables behind the walls, he went over what was going on, provided some options, and took care of biz seamlessly. He even took some time to walk me through the details of updating the speaker system that runs through the whole house (the "zone" stuff). A real charming gent, super thorough and detailed, with great comms. Thanks my man! If we do that swap over to the Sonos system (or any other AV stuff), we'll be calling.

Fernando was a pleasure to work with, highly knowledgeable, personable, and clearly very…read moreexperienced in home automation planning. He offered valuable insights and practical recommendations that made the process smooth and efficient.

they have supported my security system for 5 years and are very difficult to get a hold of anyone,…read morethey do not return calls or text messages. my smoke detector and carbon monoxide alarm keeps going off, needs repair and they are no where to be found - and not calling me back to service

Asked for a service call to evaluate an issue with one of the cameras they installed. Did not…read morerespond to 2 separate emails.

Alan (owner) is very responsive and pricing is clear. He and his team arrived on time and mounted…read moreTVs throughout my home quickly and at a great price. We were very happy with his work and professionalism.

Alan is a perfectionist!! He and his crew set up our home theater on the same day. Alan went into…read moredepth on what would be the best equipment for the size of our room. Everything came out great and I highly recommend star home theater to your family and friends! Call them today you'll be happy you did!! Ken & Nancy B.

Tim and his team from Revelation AV added ethernet wiring to my whole house. The service and…read moreexperience was awesome! They were knowledgeable and thorough. They arrived on time and completed the task timely. The finish work was excellent. Thank you

I received a quote right away to install a bracket (provided by me) and mount my 85" tv on it. I…read morewas quoted $69 + $550 for two persons. I was a bit shocked because it was more than twice the amount of the second most expensive quote we received. I confirmed with Sam via text that the price was correct because it was more than twice the price of 4 other quotes I received. He confirmed that it was indeed correct. Perhaps their service is worth it, but I was quite satisfied with the company I chose for less than half the price.

We had a 77" OLDED TV installed with DOLBY Atmos grade speakers and a new AV receiver connected to…read morea Control 4 as well as a bridge mode wifi system so we could get wifi better throughout the house. Aomed was prompt in coming in, evaluating our old setup, and giving us several different options in formal proposals along with the prices upfront. He did not use any hard-sell tactics (i.e. no car salesman-like tactics). For installation, his team, led by Arnas, was prompt and did a superb job with the installation. There were some issues after installation (partly on us not knowing how the speakers work with Atmos), but Aomed gave us his mobile for texting. He responded to each issue, and a couple of times, Arnas and his team were out to fix them and show us how to operate our new system. Aomed and his team deserve the 5 stars. The only issue was when it took a while to get ahold of him while he was out of the country, but he responded back quickly as soon as he got back. I'm sure his business will grow as his reputation increases, and hopefully, he'll have a customer service person who could help with calls. The best thing is he and Arnas told us we could continue to contact them whenever we needed any help. (for example, I just sent Aomed a text, and he replied within seconds).

Something interesting happened here after my original review, the owner (Aomed) reached out to me…read moreand wanted to make it right. This install was for a training room at a Fire Station, and this was a project that Aomed felt strongly about. We worked together for the next few months on the equipment options and installation schedule. Despite our limited budget Aomed worked with us to maximize what we were getting, while giving us a great deal. Communication is a bit on the slow side, but the result exceeded our expectations and we now have a very nice AV setup thanks to Aomed and his team.