Worst plumber ive ever dealt with. Unreliable repairs and terrible customer service from plumbers. A waste of money and time.

Terrible service ALL around!! From the moment I called they were nothing but rude and pushy. read more

Unfortunately, Ajax has not fulfilled their financial obligations despite receiving our products. Attempts to resolve the matter have been met with silence. I caution other businesses to exercise caution when dealing with them. read more

If I could leave 0 stars I would! Shoddy work done in my bathroom! We paid an arm and a leg for empty toilet paper rolls to hold our sink after they changed out a VERY cheap faucet. Shower knobs are leaking and our shower head sprays up at the ceiling now! Do NOT use this company. read more

3/9, 2022. Don't ..Disappointed with Ajax Plumbing, They were eagar to come right out and do a static test and they comfirmed I had a leak. I could never get an estimate for a repair. They charged an outrageous price of 450.00 for something called a static test, they said determined I had a leak, but that's it.. They didn't say where the leak was or give me an estimate of cost for a repair. Beware of who you hire. I wish I would have read more reviews. Never again!! I think they might only do simple jobs and charge a lot of money. read more

I have had alright experiences with other plumbers but these are definitely the nicest and most helpful plumbers. They are very knowledgeable about what they are doing and make sure your problem gets fixed. I had Adolph work on my bathtub and and he fixed the problem in a timely manner. He was also very good at explaining what was going on with everything and very thorough, making sure there wasn't any other underlying problems that previous plumbers ignored. Very nice and professional plumbing service, will be using them again. read more

Tobe and Dillon did a great job installing new hot water heater. Very nice, professional guys.

Buyer beware... Toby from Ajax's charged my wife 750 dollars to snake out the sewage drain and change out cheap toilet parts, used the wrong equipment for both. Taking complete advantage of our emergency situation while other plumber companies were not taking calls.The following day it was clogged again and had to be called back, this time William (different Ajax's plumber) came out, cleared the clog and ran a camera to insure it was clear. He didn't charge because he said we got over charged and spoke to the owner. ... now same issue and they have blown us off four times now ... even says on the receipt 30 day warranty... you've been warned. read more

Ajax Plumbing Sewer & Drain Cleaning - This shouldn't have been more than 250 dollars - Plumbing Near Me - San Antonio, Texas

The owner is very knowledgeable and offers high customer service. I guarantee you won't find the level of service and dedication at any of the big home improvement stores that you will will find at Ajax plumbing. Do yourself a favor and visit this mom and pop shop. Aside from finding the specialty piping I was looking for, I got a cool mini history lesson on San Antonio. read more

Ajax Plumbing Sewer & Drain Cleaning - Plumbing Near Me - San Antonio, Texas

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5/2022 - If the site would have allowed me, i wouldn't have given them any stars. I had a clogged mater toilet. They stated I needed 10' of sewer line replaced due to a belly on the line ($2,400). That did not fix my issue. Toilet started backing up into my shower. Called them again. Came out and stated they couldn't get their auger in my bathroom but that when they ran the camera they said I had roots in my line and that I need to have 18' of tunneling under my house to repair the issue. I called another plumbing company to come out and give me a second opinion. They were able to unclog my toilet and told me that the other company was wrong and that they hadn't needed to replace the line at all. I had no roots in my pipes or breaks. DO NOT USE AJAX PLUMBING. read more

Ajax Plumbing Service and Supply is an extremely professional amazing plumbing service provider. They are more reasonably priced than many other plumbing service providers that I received estimates from. They came out and gave me an estimate, and did not charge. They returned, fixed, and replaced my bathtub faucet. They did an excellent job. At the same time, they replaced my outside front hose bibb. Later they inspected and drained my hot water heater for an extremely reasonable price. These people are honest, professional, and I trust them. That is saying a lot coming from an experienced cynic. I highly recommend this business without any reservations. read more

AmaInf service by Adolph, plumber and staff who set up appointment. Our entire line was clogged and we had three separate issues that were all fixed and less than an hour with professional and friendly service. read more

Have used them times. Always professional, and does a great job. Prices are very reasonable, and will work with you on payments if necessary. Have had a large job done, two small ones, and a new sink with fixtures and plumbing. I am very pleased with all the work they have done. I will continue to use them when I need plumbing work done. read more

Ajax has been in business for YEARS. The building is a familiar face on W. Commerce. The sign is original and takes me back to "the old days" when I see it. I have used their services for many years. This past Wednesday, they came out to unclog my kitchen drain. Their initial response didn't sound too good. Sounded like a lot of work, and a lot of money. They weren't satisfied with that so they continued to try other things. Sure enough, they were able to determine exactly where the clog was and clear it out. Whew!! Thank goodness for their persistence. My bill was WAY under what I was expecting. I'm going to continue calling them if any other issues arise. Oh, yeah. I called Wednesday morning and they were there by noon. read more

I am a remodeling contractor that was looking to add to my team. I had a project under construction, and another that was scheduled for approximately 3-4 weeks. I spoke to Tim on a Saturday, explained who we were and what we did, and asked if Ajax was interested in bidding my current job. We scheduled an appointment for the following Tuesday morning. I waited at the job for over an hour, but they never showed up. I called and Tim apologized, saying he did not know why the appt. disappeared from his calendar, but we rescheduled for the next morning. I decided to give him the benefit of the doubt, as the appointment had been scheduled 4 days before, and on a weekend. So, on Wednesday morning, I met a technician at the property. Unfortunately, I can't remember the technician's name that came out, as he never gave me a card, but I do remember that he just looked at the items we covered and said "OK". He never wrote a thing down. Since he didn't make his own list, I said I would follow up with a Scope of Work, to assist him with accuracy in his bidding. I sent the information the next day. On Friday afternoon, I had heard nothing from anyone. I called and spoke to Tim. He apologized for the delay and said they were working on it and would have it for me by the end of the evening. He even called me back to ask a question. However, I never received the bid. On the following Tuesday, I decided to give them one more opportunity to explain, before I wrote this review. All Tim could tell me was that my job ended up being to extensive for them to handle. I asked why I was never given the courtesy of a follow up phone call or email being notified of that. AGAIN Tim apologized. He did say he sent me an email, then admitted that he sent it to the wrong customer, which is why I never received it. Tim was very apologetic, multiple times, and was very pleasant how he handled the phone. However, it is obvious that these guys can only handle a clogged drain or stopped up toilet, not real plumbing work. They also only know how to deal with Mom and Pop homeowner and do not have the professionalism to work with professionals in the construction business. read more

"Nombre Shut Up!!" Almost 3 weeks of looking for a certain part I was able to find it at this little hidden place... I walked in not really expecting to find a Moen shower lever that was backed stocked on amazon and would take 4-6 weeks to deliver. Lowe's and Home Depot of coarse didn't carry it and I would have to special order it.... But with all that was against me I asked the guys there and with in a few minutes they returned with the exact part that I had been looking for! My reaction was "Nombre Shut Up!!!" I was excited to see that they pulled that lever out!! Thank you guys for making my day and thank you for all of years of service you have had here in SA... may you have many more to come. Great Job!! read more

Ajax Plumbing Sewer & Drain Cleaning - Plumbing Near Me - San Antonio, Texas

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These guys have the worse customer service even on the phone they're jerks. Wasn't done talking to them and they hung up on me. I'll never use this business again and don't recommend. They obviously don't need the business. read more

Gordy at Ajax Plumbing is great! Our pilot on our water heater blew yesterday and we really didn't want to pay $350 for a plumber to replace a $30 part. First, we tried Ferguson Plumbing (our usual "go to" stop for parts). Unfortunately, they would only sell the entire unit (kit) for $240, not just the simple pilot. I called Ajax and Gordy hooked me up! He had the part! My husband and I drove a bit to get it but well worth it... Gordy even helped us put the piece on our wiring kit and made it simple for my hubs to install it in the water heater (sorry plumbers if I'm using the incorrect lingo). read more

Ajax Plumbing Sewer & Drain Cleaning - When no one in town had our water heater part, Ajax did! - Plumbing Near Me - San Antonio, Texas

Was not satisfied with service. Came out to fix water pressure in tub faucet. Charged $200 and nothing improved. Wasted money. Would not hire again. read more

Arrived a little later than expected, but installed our new water heater promptly and professionally. Better price than another online estimate. Masks worn and safe distancing observed. read more

Have hired Ajax before with pleasant techs and reasonable prices--until now. Tech John H tried to overcharge(& not very personable either). He did not get a signed estimate to approve price and was only a 30-minute job--he hinted it would be a big job? We talked him down to a lower price but still seemed unreasonable. I paid price and called owner to state dissatisfaction--was just sent a $75 Refund Check. read more

If I could I would rate this company a negative! This company has absolute horrible customer service! They installed a vanity sink in our half bathroom in August 2021 the person who did the job did not use the correct fitting double extension tublar to connect the pipes. Over time since that isn't a main bathroom we use a leak began. We had another company come out to look at it and fix it. I contacted the Ajax company the next day yes it has been an year but the plumber explained they had a year warranty on their work. I called the gentleman that answered the phone was extremely rude I don't tolerate rudeness I hung up. Decided to call back because you don't treat people like that sane gentlemen answered and explained to him I would like to speak to someone else he goes on to tell me well I'm not going to let you bad mouth us to other companies which I never said anything about the work. He then transferred me to the owner of the company after I explained the situation to the gentlemen not one single apology for his employees behavior no sorry how can we fix the situation nothing just ok thanks bye. Save your money and go somewhere else somewhere where they treat their customers with respect apparently in this this establishment it's ok for employees to get defensive and disrespectful with customers. I would never recommend this business to anyone instead take your business to Beyer boys plumbing! read more

I have had three different plumbers to fix my Moen faucet. They all told me they needed Moen parts and would return. No one returned. I called Ajax Plumbing (advice from Home Advisor) and they sent out Adolph. He fixed the Faucet in ten minutes and he also had the parts on his truck. The next time I have a plumbing problem I will call Ajax. They are the fastest and best trained!!! The price was also reasonable. read more

HORRIBLE PLACE!!!!! Bought parts to repair a drain and cartridge and inquired about returns- was told no problem. Asked for a receipt which consisted of the total i paid and a phone number. Cartridge did not fit and when we went to return in- the owner berated and insulted us stating we had no idea what we we were doing; that it was not a "try it out" store and that he could not stay in business if he took returns. Reminded him that he TOLD us a return was no problem and provided the receipt. He opened the register, checked the till the got out his wallet to hand us back our refund. Most unprofessional, awful place of business- BUYER BEWARE!! read more

Went here yesterday in desperation after Home Depot and Lowe's didn't have the right size of shower drain cover I was looking to replace. This tiny shop is an Aladdin's Cave of plumbing parts and the guy behind the counter was determined that I wouldn't leave empty handed. He went out of his way to help me find just the right thing. Thank you so much. The shiny new chrome drain cover looks amazing and it was well worth the drive from north San Antonio to discover this neighborhood gem of a business. And, if you're looking to replace your hot water heater, they apparently have better prices and better quality units than any of the big box stores. read more

Needed some fittings for a college lab. They were very helpful and the prices were great. I was very happy with my trip to Ajax.

This place is a piece of shit, they are rude as hell on the phone horrible customer service when you get there, basically waiting till the end of time for help. They arrive ignorantly late to the appoint time they only want to work with and their job looks like something you paid a friend to do if he watched a youtube video 5 minutes ago on how to do it. Do not waste your money, life and time with these guys worst place other. You might even catch something from how unprofessional they look. read more

I am so happy I found this place. I bought an older home and trying to find the correct fittings for my gas outlet for my stove had been awful. Two different Lowe's and Home Depot visits were a complete waste of time and money. No one at the big box stores knew about gas plumbing; if you were even lucky to find someone. I spend the entire week on Google and back and forth to the stores trying to find a way to connect my stove. I found this little shop by my house thanks to Siri, and I am so glad I did. There was a kind and knowledgeable gentleman whom handed me the correct parts I needed at a great price. Gave me tips on connecting the pipe fittings. My stove is now connected and working like a charm. I am grateful for this little shop and highly recommend. read more