1. Five Star Plumbing

    1. Five Star Plumbing

    0

    Castroville, TX

    Five Star Plumbing

    4.5 (17 reviews)
    Open Open 24 hours

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    3 years ago

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    5 years ago

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    3 years ago

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    4 years ago

    Great service! Fast and very well priced for the work. Plus, the plumber was upbeat and positive. I now have running water. Thank you!

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    6 years ago

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    7 years ago

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    Jeremy B.

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    7 years ago

    David was a great plumber, professional, polite and did great work. I will be using Five Star again for any plumbing need.

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    8 years ago

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    6 years ago

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    6 years ago

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    8 years ago

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    10 years ago

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    11 years ago

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    10 years ago

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    8 years ago

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    10 years ago

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    12 years ago

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    Review Highlights - Five Star Plumbing

    My husband was en route to the property (about a 50 minute drive) and after just a short 5 minute wait, David the plumber arrived!

    Mentioned in 3 reviews

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    J C Enriquez

    J C Enriquez

    (2 reviews)

    The Force is strong with J.C. Enriquez Plumbing!…read more Seth (clearly a Jedi Master) and his hobbit-sized apprentice came to the rescue when my water heater gave up like a stormtrooper in a blaster fight. They replaced it fast and installed a NuoH2O no-salt softener--because San Antonio water is harder than carbonite. They gave me the right info from the start, showed up on time, and worked like true pros. Now my water flows smoother than the Millennium Falcon in hyperspace. Highly recommend this legendary duo. May your pipes be forever leak-free!

    We spent more than $35,000 with JC Enriquez within just a few months, including over $4,000 for…read morefour new toilet installations and more than $30,000 for a bathroom remodel caused by a plumbing issue. The remodel took over six weeks, and during that time we were displaced from our bedroom and had to move into a spare room upstairs. Recently, I noticed the caulk around the bathtub seal was coming up. It took more than two weeks for someone to come out, and the repair itself took only about five minutes. Instead of handling it as a courtesy, I was told the work had been installed in January 2024, the warranty was only for two years, and I was a few months outside the warranty period, so technically I should be charged got a $150 service call. While he were here, one of the toilets they had installed also needed a very minor adjustment inside the tank. Again, I was told I was just outside the warranty period and would have to pay over $150 for a service call for what was essentially a two-minute fix. I understand that labor is not free, and I respect that service companies have to charge for their time. However, after spending nearly $40,000 with this company, I expected at least a little courtesy and goodwill for such small, quick adjustments. Instead, I was met with a rude attitude and a complete unwillingness to help unless I paid another service charge. My biggest issue is not just the warranty cutoff. It is the lack of professionalism, courtesy, and customer care after we spent so much money with them. The experience felt very transactional: take the money, then refuse to stand behind the work in any reasonable way once the big project was done. Based on our experience, I would not use this company again, and I would strongly encourage others to be cautious. Get every warranty term in writing, keep all documentation, and be prepared for them to request proof and charge service fees even for very minor issues. Or just avoid them all together and don't do business with them. Buyer beware.

    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    (10 reviews)

    Edit: One of the managers reached out to me by phone to address the issue I had. I explained what…read morehappened and how I felt that I was taken advantage of. He listened and stated that the guy was new and so they will retrain him and offered to refund me my quote fee. Thank you for correcting that and perhaps in the future I will do business with you as your managers seem attentive and empathetic. So had Daylan come out to check out my water heater as it had gone out. He looks at it and basically said it's done for (I was expecting that). I had already priced what one would cost at Lowe's or Home Depot ($700). He said he told me that there was a quote but it will cost a fee. I don't remember him telling me that at all (he says he did). He doesn't tell me how much this "fee" is. With a water heater and installation was going to be $3k, with installation and I provide the water heater $2k. I was no way going to pay for that much. Tell me why this guy hits me with a $248 quote fee! If this guy was an honest person, he'd tell me the fee up front that way I could've declined. But he took advantage of my panicked state. Please stay away, as a matter of fact, my brother could help you do repairs for far cheaper than this business. Will never call this business again.

    Avoid this company at all costs. I booked a same-day appointment with a 4-hour arrival window…read morebetween 11 AM and 3 PM. Instead of showing up--or even being honest--they bombarded me with useless texts every hour starting at 1:30 PM saying they were "running late" and would notify me when they were on the way. At 3 PM (the end of the window), I get a call saying maybe they'll be here in an hour. That hour turned into four. They finally show up at 7 PM, after stringing me along all day with empty promises and excuse after excuse. But the kicker? They quoted me $2,000 for a basic water pressure regulator replacement--something that any reputable plumber would do for a fraction of that price. It felt like a bait-and-switch scam wrapped in a clown show of incompetence. Total waste of time. Total ripoff. This company has zero respect for your time, money, or intelligence. Don't walk--run away from this circus.

    Van Delden Wastewater Systems

    Van Delden Wastewater Systems

    (28 reviews)

    Still awaiting an explanation from Van Delden Wastewater on the enormous amount of styrofoam noted…read morein the attached photos. They are not replying because they know there is no plausible explanation I have recently learned a 4'x4'x10' sheet of styrofoam was used to fill space on top of my system. I even know it was purchased at "Foam Products of San Antonio" Still wanna say I'm fabricating details Chad? You forget I have what was the lead installer on my side now BEWARE BEWARE BEWARE UPDATE #2. Because I refuse to let Van Delden simply deny accountability and my claim that there are neighbors dealing with the same issue the map below shows 2 houses circled that have the same fiberglass unit buried even deeper than mine. The homeowners are currently working with Highland Homes to "find a resolution" to fix these ticking time bombs. Highland is asking for their patience as they come up with a solution. They are having to try to engineer something to reinforce it and prevent collapse without having to replace the entire system with a concrete system like I had to and which should have been placed from the beginning due to the depth of the plumbing coming out of the house. UPDATE. since they still are not interested in taking any accountability let me describe with more detail. First of all the photos speak for themselves! The styrofoam has no business being there. What on earth could explain its need to be there? Van Delden and Highland Homes both try to blame the other. Van Delden tries to say they "have written documentation from Highland Homes that they further raised the grade after project completion! That may be the case but that still doesn't explain the styrofoam. A picture is worth a thousand words. I think these speak very very loudly Let me add a couple more including a stack of risers and some specs from the Clearstream website I can assure you there was a suit filed, lawyers were involved and that Clearstream (manufacturer of the septic system itself), nor Highland Homes were too happy with my photos, videos, or firsthand inspections We ended up having to pay $18,300 for a full replacement with a different company. Highland Homes paid us this plus a small bit more (which barely covered my lawyers fees plus the 1700 sq fr of sod that had to be replaced (4 pallets at $270/ pallet) And I do know for a fact that two of my next-door neighbors systems are buried every bit as deep or deeper than mine and Highland Homes is currently seeking to find an engineering workaround to avoid having to replace the whole system When this first happened I would have settled being out a few thousand dollars of my own money if you all would have just done what was right and owned it. Instead you want to continue to deny accountability Wish I could give a half star. My fiberglass system which is not supposed to be buried any deeper than 18" was knowingly buried just short of 4' deep due to the plumber placing main line too deep. Rather than installing a concrete system which would be capable of supporting the weight of that much soil on top they opted to install the fiberglass system and put a MASSIVE amount of styrofoam on top to fill some of the space but not weigh as much as soil would (as if that was ever going to work long term). It worked for about 3 yrs before it completely gave way and collapsed revealing their deceit. Upon reaching out to them they simply wanted to fall back on their "2 yr warranty" and because it was 3 yrs they declined any and all accountability. I live in Timberwood Park in a pocket of 19 homes built 3-5 yrs ago and already multiple homes have had similar failures and two of my neighbors have fiberglass systems buried as deep or deeper (we can measure down the clean out pipe to the T fitting as well as see how many risers were used when the septic lid is removed. I had to get a lawyer involved and we won that case without a problem. I have tons of photos and videos showing how much blatant disregard went into my installation. They are known for being price gougers. Now you can add sketchy and deceitful to their name!!!!!!!!!

    Our alarm went off on Friday called for service they came out on Monday took care of problem. Their…read moreprices are very reasonable. Peter and another service guy came out. Peter was very informative and friendly. We have been with Van Delden for 5 years and are very pleased with them. Customer service is always helpful and friendly when we make a call for any questions or issues. Highly recommend Van Delden.

    Five Star Plumbing - plumbing - Updated September 2026

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