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    Anchor Plumbing Services

    4.5 (298 reviews)
    Open 8:00 am - 6:00 pm
    Updated over 3 months ago

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    95%

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    Services - Anchor Plumbing Services

    Water purification system cleaning and maintenance

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    Reviews With Photos - Anchor Plumbing Services

    Toilet removed, flange ring coming up because no bolts and broken
    Alexandra R.

    DO NOT RECOMMEND Anchor Plumbing Services. I hired them to install two new toilets for me about a year and a half ago, a water heater, a garbage disposal, AND a house shutoff. Paid a mint but they got good reviews. Well, the hall bath toilet started rocking. It turns out they installed it "as is" back onto the flange knowing it wasn't bolted into the floor. So, rather than informing me so I could have them install the toilet properly, they installed it the same wrong way the toilet had been installed previously knowing that I wouldn't be able to see it, since it was underneath the toilet. The only thing holding the toilet down was a bead of caulk. The flange ended up breaking because it wasn't secured, which caused the rocking toilet, and they had the audacity to quote me $2895 to repair the problem they caused from their laziness. DO NOT USE ANCHOR PLUBMING. IN RESPONSE TO PAUL, Manager: I called the number he left. It is just the general customer service number, not one to actually reach or speak with him. This is just a line that he uses with many of the reviews on here. In addition, he NEVER tried to reach out to me. My name on here matches my name on all the invoices and estimates given recently. And seeing as how the estimate they had given me is likely the only one they have for "the replacement of brass and lead flange that had not be(en) anchored down properly during installation of toilets in 2023", he could have found me if he actually really put half an effort into trying to." Paul also apparently didn't feel like looking at the pictures that show that there weren't any flange bolts under the wax ring or any bolt holes in the cement.

    Had Anchor plumbing replace the main water shutoff valve to the house When I needed to shutboff the water found I couldn't shut it off
    David M.

    Had a problem with being charged for fixing work Anchor Plumbing had already did. After reviewing my problem Anchor refunded the repair of that work, which BTW was a great job

    Leak
    Yuesheng L.

    Anchor has become my go-to plumbing company. They are always the most responsive and able to send dispatch crew the quickest, even during thanksgiving weekend. And their prices are also reasonable, never trying to take advantage of customers even for urgent repairs. I really like them to be able to digitally send out repair estimate and invoices with pictures to make everything clear to the customers. I also highly recommend Adam who has done multiple repairs for me recently. He is super friendly, always on time and keeps good communication. He is also very good at educating customers and does not recommend unnecessary repairs. Anchor has become my go-to plumbing company. They are always the most responsive and able to send dispatch crew the quickest, even during thanksgiving weekend. And their prices are also reasonable, never trying to take advantage of customers even for urgent repairs. I really like them to be able to digitally send out repair estimate and invoices with pictures to make everything clear to the customers. I also highly recommend Adam who has done multiple repairs for me recently. He is super friendly, always on time and keeps good communication. He is also very good at educating customers and does not recommend unnecessary repairs.

    The leaky faucet.
    Michele K.

    My spare bathroom tub faucet would leak when running (see "description of work" on invoice). I put in for a project on Yelp and was quickly contacted by Anchor Plumbing. -They were able to get me schedule very quickly, and even waived the appointment fee (which, I was told is usually $70ish dollars). -This company offers military&veteran discount. -Excellent communication and fast response time! - Mitchell and Matt showed up to complete the repair, and they were both incredibly friendly and knowledgeable. -They checked out my water heater, water softener, and even tested my water for softness FREE of charge! I paid $240 for the faucet leak to be fixed. I'm not sure if this is a good deal or not, but it did take them about 1.5hrs to complete the job and they even had to run to the warehouse mid-job to get a new part (which, they did not raise the price for). The only slightly negative things I will note are... - My appointment was scheduled between 10am&12pm. I got a call at 8:32am saying that they were on route and would be there by 9am. Luckily, I was home and it didn't interfere with any plans. -The bathtub itself was relatively clean when they arrived, but quite dirty after they left. (Debris and other gunk scattered around/inside the tub.) BUT it was easy enough for me to clean up on my own. I've never known a plumber to wipe down a site after working on it, so I don't find this too unusual. Attached picture is the invoice so you can see what services were provided and how much was charged. I really am pleased with the work that they did, and will definitely recommend this company!

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    Review Insights

    5 days ago

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    2 months ago

    Great job performed by great technician. Work was completed in a timely manner and the price of the job was very reasonable.

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    1 year ago

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    1 year ago

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    3 years ago

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    1 year ago

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    1 year ago

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    8 months ago

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    3 years ago

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    10 months ago

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    2 years ago

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    2 years ago

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    Anchor P.

    Thank you for your feedback! So happy we were able to help!

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    2 years ago

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    4 years ago

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    Anchor P.

    We appreciate your awesome review, Hoa!

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    10 months ago

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    2 years ago

    Great service, Ignacio was very knowledgeable. Would definitely use their services again if needed.

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    4 years ago

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    5 years ago

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    3 years ago

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    Photo of Scott O.
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    3 years ago

    I requested service for my parents clogged drain. The technician was prompt and took care of the issue quickly.

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    3 years ago

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    3 years ago

    Reliable, prompt and professional. They're not the cheapest but, you get what you pay for. Just ask for prices first.

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    Anchor P.

    Johanna, we appreciate the time you took to leave us a great review!

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    6 years ago

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    4 years ago

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    Thank you Chris for highlighting our teams efforts. Call us anytime!

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    3 years ago

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    Page 1 of 8

    Anchor Plumbing Services Reviews in Other Languages

    Ask the Community - Anchor Plumbing Services

    How mu h do you charge to come out for a quote?

    How much do you charge for a quote?

    Can I use my Sychrony card to pay for services?

    I’ll have to check for you tomorrow. Is it a cc?

    Do you provide services in Kerrville?

    No I’m sorry we do not

    Can I use American Home Shield for your services?

    Unfortunately, we are not set up as a vendor for AHS

    View All 6 Questions

    Review Highlights - Anchor Plumbing Services

    Paul responded quickly through Yelp and I was able to schedule a service visit within less than 24 hours.

    Mentioned in 45 reviews

    Read more highlights

    J C Enriquez

    J C Enriquez

    3.0
    (2 reviews)

    We spent more than $35,000 with JC Enriquez within just a few months, including over $4,000 for…read morefour new toilet installations and more than $30,000 for a bathroom remodel caused by a plumbing issue. The remodel took over six weeks, and during that time we were displaced from our bedroom and had to move into a spare room upstairs. Recently, I noticed the caulk around the bathtub seal was coming up. It took more than two weeks for someone to come out, and the repair itself took only about five minutes. Instead of handling it as a courtesy, I was told the work had been installed in January 2024, the warranty was only for two years, and I was a few months outside the warranty period, so technically I should be charged got a $150 service call. While he were here, one of the toilets they had installed also needed a very minor adjustment inside the tank. Again, I was told I was just outside the warranty period and would have to pay over $150 for a service call for what was essentially a two-minute fix. I understand that labor is not free, and I respect that service companies have to charge for their time. However, after spending nearly $40,000 with this company, I expected at least a little courtesy and goodwill for such small, quick adjustments. Instead, I was met with a rude attitude and a complete unwillingness to help unless I paid another service charge. My biggest issue is not just the warranty cutoff. It is the lack of professionalism, courtesy, and customer care after we spent so much money with them. The experience felt very transactional: take the money, then refuse to stand behind the work in any reasonable way once the big project was done. Based on our experience, I would not use this company again, and I would strongly encourage others to be cautious. Get every warranty term in writing, keep all documentation, and be prepared for them to request proof and charge service fees even for very minor issues. Or just avoid them all together and don't do business with them. Buyer beware.

    The Force is strong with J.C. Enriquez Plumbing!…read more Seth (clearly a Jedi Master) and his hobbit-sized apprentice came to the rescue when my water heater gave up like a stormtrooper in a blaster fight. They replaced it fast and installed a NuoH2O no-salt softener--because San Antonio water is harder than carbonite. They gave me the right info from the start, showed up on time, and worked like true pros. Now my water flows smoother than the Millennium Falcon in hyperspace. Highly recommend this legendary duo. May your pipes be forever leak-free!

    Purpose Plumbing & Handyman Services

    Purpose Plumbing & Handyman Services

    4.8
    (101 reviews)

    We have worked with Daniel before and were very pleased with his work on our water heater install…read more A year and half later, our water bill increased with notifications from SAWS of a potential leak. Daniel came out to inspect and could not locate the leak, but could hear it. Suggesting a little bit of time for the leak to come to the surface, it finally showed itself on our lawn. Dillon came out and located the leak, repaired, tested and advised the system is now closed and no leaks evident. Daniel and Dillon are very conscientious and thorough in their work. They are great to work with and I trust them to complete the job and at a fair price. You definitely will not feel cheated, and they will explain all details related to the job. they are my "go to", in terms of plumbing and honesty.

    Unfortunately, Mr. Daniel appeared uncomfortable with the idea of an easy installation for a water…read morefiltration and water softener system. He constantly emphasized how much work he believed was involved, seemingly thinking I lacked knowledge about the process. Additionally, he refused to provide a quote on Yelp, possibly aiming to give me an inflated price in person. He then proposed a charge of "$1,800.00" for the job!!! I reach out to another licensed plumber in yelp as well, they were professional, honest, and confident in their work. They ended up charging me only $600.00 to complete the job! For my interaction and experience with Mr. Daniel, I cannot recommend Purpose Plumbing.

    Elite Plumbing Solutions

    Elite Plumbing Solutions

    4.1
    (37 reviews)

    It's very hard to find an honest plumber with fair prices. Pete and his team have proven several…read moretimes to be a group of plumbers who are knowledgeable, prompt to provide service within the day or day after, and with fair prices. And that is very hard to find with plumbers. Also what I love is that Pete gives you a fair set price before hand without any last minute surprises like other plumbers do. All these 4 characteristics make Elite Plumbing Solutions to be a 5 star company.

    When I put out the request in Yelp for estimates on a new hot water heater and install, Pete and…read moreElite Plumbing was not only the first to respond but also ended up with the most competitive bid. I pinged him multiple times to ensure I wasn't missing any hidden cost or fees. He replied quickly and thoroughly to all my questions. The estimate seemed too good to be true plus I had also seen some mixed reviews on Yelp so I wanted to be sure I did the extra due diligence before making a decision. Not all plumbing jobs are the same and things that happened during the big Texas storm early in 2021 I had to take with a grain of salt. After confirming all the details with Pete and researching more online, I trusted him and his team with the job. As a bonus, his team was ready to start work the very next day so we got it on their schedule. Communication throughout the engagement was great. They showed up in the window they gave me. They finished the work fast, efficiently and professionally. Everything went smoother than I even expected and I was very pleased with the work and overall experience. I can't vouch for all of their services but if you need a hot water heater installed, I can definitely give them the thumbs up! I'll consider them in the future for other plumbing jobs that might spring up too.

    Roadrunner Plumbing & Air

    Roadrunner Plumbing & Air

    3.9
    (25 reviews)

    Well darn! I should have read the reviews before calling Roadrunner Pluming back to my house to…read morefind the water leak that we have or should I say had cause my husband found it and fixed it. I will say their plumbers are very professional and I even enjoy their cute little bios that's they text you - very nice touch. That amounts to nothing really if you don't complete the job that is paid for. They did a water leak inspection and charged us $350 to tell us that the leak was likely on our water softer line somewhere. So we called Puragan who quickly came out next day and took a look. They also charged me $0 dollars. It wasn't their lines but they found a line that Roadrunner did not and bam! Guess what we found? Wet ground and eventually the leak. It was on the complete opposite side of the pool. No where near where they said the leak was likely at. We won't be needing a plumber now cause we can fix it with a few parts and some of our own labor. I want to be fair with this review. I do have a very large ranch style house with a pool. It's old and complicated but we love it and are doing our best to bring it back to its former beauty. I'm also not looking for the cheapest option. We just want to hire contractors that give us the quality work that we pay for. Not only that, if you do a good job we will highly recommend your company to others and you will have a repeat customer for as long as we live in SA. We are no contractors but grew up poor in Alaska making us very capable and handy to complete "do it yourself projects" but we are also smart enough to know what things require a professional. When I hire someone, that's all I ask.

    We've had a plumbing/clogging issue with our laundry room sink for quite a while. I have used…read moreeverything to try to get rid of the blockage, from products to tools. Mike came out quickly, right when he said he would be there. I explained what was going on and he got busy finding the problem. It didn't take long for him to figure it out and I guarantee you, I never would have, because it actually involved the air conditioner too. He showed us, on video, what the problem was and gave us two options to clear it up. We chose the option that would keep the drain clean for years to come, and they cleaned it out. We got to see the video of after they did the work. A+ service all the way. Their prices are really reasonable, and I'm really glad we found them here. We will be using Roadrunner from now on.

    Anchor Plumbing Services - waterpurification - Updated July 2026

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