Beware of the bait and switch! We identified and purchased a 6-7' tree that we tagged. A completely…read moredifferent one (5') was delivered. When we returned to discuss with one of the managers, she/he refused speak with us. An associate acknowledged that what we received was not 6-7' tree and offered a $100 refund. We asked to return the tree and she refused, although the receipt clearly states that there is a 30-day return policy. Terrible customer service and dishonest dealings! Stay away!

Great employees and very helpful. Great selection of plant materials for our area. Unique plants…read moreyou will rarely find anywhere else.

We stay in Aspen 8 weeks a year and stop at Susie's every year. Resale shopping is supposed to be…read morefun. It's a treasure hunt, right? Susie's has been decent for a few luxury finds. I've bought ski jackets, clothes, and shoes at Susie's. Well this past week we stopped in and had the worst resale shopping experience ever. My hubs found 6 items to try on and bought 2. There's a no return policy at the store (understandably) so I try on a lot because I intend to buy a lot. I found 15 items to try on. As I was walked through, the woman behind the register looked up and became VISIBLY irritated and asked me to try on my items so that I didn't hold up their dressing rooms. I'm accommodating so no problem. After walking in she started talking about me out loud to the customer at the desk buying 2 items, saying "I'm sorry, it's just that people come in and want to try on the whole store..." There are 2 dressing "rooms" at the store (curtained off areas). I tried my items on quickly. My husband stood outside the curtain. Several clerks asked if he needed a room and he said no. At no point did anyone have to wait for a room while I tried on items; I listened closely for that. Then the woman behind the counter saw my husband and started loudly taking with the clerks in the "back office" about how she was going to have to ask me to swap out and allow other guests to try on clothes right before loudly asking my husband "Sir, do you need to get into a fitting room just to try on 2 things?!" To which he replied "no." I was finished so I left the room and walked straight to the desk. I spent almost $400. I planned to keep shopping to find more stuff to buy, but decided to cut my visit short. I heard the check-out clerk ask every other guest if they'd been in before, but didn't ask me. She offered every other guest an emery board with the store logo for their nails, but didn't offer one to me. It wasn't until I asked if they had a rewards program (because I couldn't remember) that she reluctantly said "no but because you spent so much, we have a logo reusable bag you can have." No thanks We'll never be back. Never forget that resale stores are supposed to be a fun treasure hunt. It's not that serious and any guest can reasonably wait 5 minutes for a fitting room. It's thrift shopping, not an emergency room. No one is dying on the table. I can afford to shop at the brand stores in town, so going forward I'll skip the shitty attitude and just go direct to the brand stores. No fun find is worth such a bitchy encounter.

loved their clothes. some a bit expensive, but lots of good quality items. so much fun to browse.read more

The Grandmafia that runs this place is pricing things way too high lately. Why are we charging…read moreSusie's prices when everything is donated?

This thrift store was poppin. Tons of people inside, I guess everyone wants to see what the people…read moreof Aspen donate. I was able to find a few books that I have been wanting to read here. I also found a very cute Zara vest for my daughter. There are multiple levels so if you do not see something when you first walk in, keep looking. You are likely to find something that you like in here, it's definitely worth stopping by if you are in town, but know it gets picked through very quickly.

I highly recommend Belmont Clean for Any Carpet Cleaning you need done. The tech are professional…read moreand friendly. They really care about doing the Best Job possible My carpets have not looked this clean Since i moved in. And they also clean Upholstery too‼ My Theater room now is clean from the carpet to the drapes. Ready for company

Got right back to me and recommended a competitor due to parameters of the job…read moreThanks!

Beautiful Store with beautiful furniture and accessories. The staff is exceptional. Definitely…read moreworth a visit.

My wife and I have been working with Amanda Furlong at Cathers in the design and furnishing of our…read morevacation home in Aspen Glen for the past year. Because we spend a good part of the year in New York we needed a designer who was attentive to detail, accessible and understanding of our design aesthetic. Amanda was all of that and more. She exceeded all of our expectations and delivered a finished product that we consider exceptional. We made the perfect choice in a designer and a design studio. The entire Cathers team has been terrific from the get go and we'll continue to rely upon them as we settle into our new vacation home.

Working with Network Interiors has been a pleasure. They are not only efficient and thorough but…read morealso honest and quick to respond. Keep up the great work!

Josh Boyce, the owner of Network Interiors, is extremely knowledgeable and helpful. I purchased…read morewood floors and tile from Network Interiors and they did a FANTASTIC job. I would give them 10 stars if that was an option. Josh's crew led by his lead Jesus and crew of Mark, Diego, Alan, and Carlos, were extremely professional and hard working and they did a GREAT job. I am very happy with how the floors turned out and with the service they provided. If you have any questions, please reach out to me. I will personally confirm what I just said. I would recommend them to anyone who asks. Thanks again Josh. BEST service I have had.

Fantastic place - Melissa went the extra mile to fix my broken glasses. I highly recommend this…read moreestablishment

They went above and beyond!! I couldn't even tell but my glasses were slightly off and without my…read moreeven asking they remade them for me. Each & every time I've been there it's been nothing but stellar service. Only wish they had more locations! couldn't recommend them more - best in Aspen for sure!!!

As interior designers in the Roaring Fork Valley, we have to insist on excellent products with an…read moreexquisite selection; With a value in longevity, as well as a value of service. We have come to expect and rely on all of these things with Roaring Fork Furniture. Their beautiful inventory and friendly staff are often our first choice when introducing our clients to what we know they want. ~Weiss & Wirth Interior Design~

Scott and Nancy are such great people, always willing to help and support our valley. I would never…read moreshop anywhere else.