Dr Samuel is AMAZING! My daughter cracked her molar and he was able to get us in the next day! They…read morewere able to do the xrays and the extraction in the same visit. My daughter has anxiety and was nervous about going to the dentist, however the staff took their time and were patient with her. She left smiling and dancing her way out the door. Thank you so much for such an amazing visit!! Will recommend to everyone I know!

This is the dental practice that I go to. They take care of their patients well and explains any…read moreprocedure in an easy way that one can understand. The tone to come in til the end, comfort. Office exp is always nice, not too long a wait.

I've been a patient for over a year. My friend who recommended a dentist here has already fired…read morethem for shady billing practices - and now I see why! I have had my cleaning scheduled for 6 months, which is typically fully covered as prophylactic. I just happened to see something on Facebook that they no longer are in network for Delta Dental - so I called to check how much my responsibility would be! Not only was I never notified by the office that I would now be out of network - but they ignored my request for information for 6 weeks. When I called back two days before my cleaning - turns out my "free" cleaning will now be around $300. So no - I will find an in network dentist - but thanks for delaying my cleaning probably ~3 months it will take to get in someplace new.

I came here making with my daughters. I liked the office and the front desk. the dentist kept…read morerecommending my to remove my wisdom tooth. not only did he remove my last one but didn't get xray he had a hard time with it and took longer then he had before. the nose was worse since he had to use a different drill. I ended up losing my hearing on my right ear. when I got a second opinion dentist said he would not have touched the tooth since I was awake since to was close to a nerve. Not only that but with my daughter spacers for braces they did it there then suggested me to a ortho to remove some teeth. dentist never recalled what step we were in after he told me a different treatment plan each time for length. believe with my daughter nought and teeth he should have sent me to a specialist from the beginning. instead of wasted time and amount of money I spent.

I had a great experience at this office. The front desk staff is friendly, organized, and made the…read morewhole process smooth. They also offer flexible payment options, which was a huge plus. Yelena was my hygienist and she was amazing, super gentle and made the numbing process painless. Dr. Mina is my dentist and she's excellent. Thorough, efficient, and made me feel completely at ease. I'll be getting my wisdom teeth removed here soon and feel totally confident I'll be in good hands. Highly recommend. :)

I want to say I am extremely disappointed with my experience today for my cleaning and I will not…read morebe returning to this location. I had a cleaning appt for 4- I wasn't seen until 433. They had to do x rays again and I was seen by a woman names Emily who was very nice but I don't think she worked in that office so it seemed she was a little clueless when it came to doing the x rays - the wire kept getting in the way of the pictures , it wasn't a smooth process so at this point I'm a little upset that this was taking so long . Again, she's very sweet , but she has a heavy Spanish accent and while wearing the face mask I could only understand half of what she is saying . After the x rays I go into the exam room and she is doing the measurements of my gums and I was told I wasn't loading enough and need to use water flossing. Which okay yes that's good advice - but the she asked me about braces and said my brances had affected my teeth negatively and I have literally never heard that. I had braces 20 years ago.. The cleaning hurt, the irrigation she did was painful on my sensitive teeth and I didn't know that was included in the cleaning but I went with it because they're the experts right ? Overall just a little poked and prodded more than usual which is not really what I was expecting from a dentistry I liked. The main dentist came in and called me by the wrong name . She examined me for 60 seconds and said everything was okay. Emily continued the cleaning . She put on the fluoride and then I was out by 540ish. I go to the front desk and they told me it was 78.00. I said what is that for ? She said you got the irrigation and fluoride right ? I was like I guess ? And she's like that's why there is a cost . I told the women next time , can the person cleaning my teeth let me know what they're doing so I can decline services? She's like , in the future just let them know that you don't want those services ... WHAT?! So it's my fault , I didn't stop her from doing the procedures ? Like I was supposed to know exactly what she was doing and what was covered . No, I won't be returning .

I do NOT recommend this practice. In short, they recommended treatments (root canal/crowns) and…read moreafter getting a second opinion from an HONEST dentist, I don't need anything they recommended. I went in for my standard cleaning, X-rays, and consultation. I had been having pain in one tooth when chewing and mentioned that to the dentist. I was told I needed a deep cleaning, two crowns, one root canal, and a filling. All of this came to approx. $4,800. Additionally, they told me I needed Invisalign to help correct my bite, even though I have already had braces. Invisalign would be an additional $5k+ BUT WAIT there's a summer incentive that brings my price down to $3,500. This was an immediate red flag and gave me the ick because it felt like a sales pitch. Furthermore, the dentist said that the two crowns could wait to be done until after I completed Invisalign, which I would need for approximately one year. Excuse me, but I clearly don't "NEED" two crowns if it would be okay for me to wait a YEAR before completing that work. I called back a few weeks later because I had stopped chewing on the side that gave me pain, and the pain went away, so I was questioning if I really needed a root canal. I spoke with a dental assistant who told me that the nerve in that tooth must have died if I'm no longer experiencing pain. She reviewed the notes from my visit and said the notes said that nerve was already necrotic-- which is NOT true, my tooth was not necrotic and that was NEVER mentioned to me. In fact, the dentist told me that the tooth was fine, but I was experiencing pain because I had a large filling that was close to the nerve. Therefore when I was chewing, the pressure was causing the filling to irritate the nerve and to alleviate the pain, a root canal was needed. It had NOTHING to do with a necrotic tooth, only a filling that was irritating my nerve. The dentist was also willing to do the root canal himself instead of referring me to an endodontist, another red flag. I decided to get a second opinion because there were so many red flags that I didn't trust anything that Lake Nona Family Dentistry said to me. I went to another dentist, who owns her own practice, and she completed her own assessment first before I told her what was recommended to me by this practice. She said I didn't need any work at all, that all my fillings look fine. When I told her what LNFD recommended to me, she was shocked and said I didn't need ANY of the work they recommended. No root canal, no crowns and no filling. She said the pain I'm experiencing is from Bruxism, not a dead tooth. She said the treatment for that is a nightguard, NOT a root canal. And doing a root canal is the equivalent of amputating your arm when you pulled a muscle. I CANNOT imagine what would've happened had I not sought a second opinion. I would be out $5,000 and would have permanently altered my teeth with UNNECESSARY, IRREVERSIBLE treatments. It should be a CRIME to tell someone they need a root canal and crowns and permanently alter HEALTHY TEETH when the treatments are NOT NECESSARY. In short, DO NOT GO HERE and if you do, DO NOT DO ANY WORK WITHOUT A SECOND OPINION Edit in response to their comment: No one ever returns calls when they say will. I'm not wasting another moment of my time on this practice. Also FYI Heartland Dental is a CORPORATION that only cares about making a profit. Find a local dentist office that is privately owned by the dentist and not part of Heartland so that you can get honest feedback about the work you need done.

Showed up early to my new patient appt. No one was up from to greet me. They didn't show up until…read moreafter my scheduled appt time at 7:30 and finally call me up around 7:40 to tell me I never confirmed my appt. No phone call, no text, no email. The only thing she could say was they call and text for confirmation but could not tell me that it was actually done successfully. The only communication I have from them is the appt confirmation from September 9. If you don't reach someone on the phone or via text, one would think you likely have a wrong number. I can only assume that they assumed I have a local 407 number, I don't, it's 404. In this case, you email as many companies do to confirm. Poor communication and no remedy but to come back another day. I took time off from work for this appt as most people work 8-5 M-F. Cannot recommend.

Thankful to have found a great dentist office in Lake Nona! I have been coming here for the last…read more5ish years and they always take great care of me at Ideal Dental. The ladies at the receptionist desk are always so sweet and welcoming. The hygienists are always nice and very thorough for the teeth cleaning and checkup. I have had to come in to fix a crown and they were able to work me in as soon as they could since I needed it repaired quickly.

Ideal Dental with Dr.Patel have been fantastic with her and staff! They don't rush they are…read morethoughtful and considerate with each step. I've done a lot and recommend if you're looking for a delightful experience.

Chrystal was absolutely amazing! She made me feel so comfortable during my clean. She's so…read morethorough, knowledgeable, and empathetic. I love coming to Nona Smiles, and have been coming for years! Thank you for everything! I've had veneers, a crown, cleanings and a filling done here and have been absolutely happy with my experience. The front office team is always so kind and friendly and truly enjoy coming here for over 8 years!

Tati did a great job cleaning my teeth. She checked in often to make sure I was comfortable. The…read moreoffice is gorgeous and the staff was super kind and helpful. Thank you for a great experience.

Every thing about this office is great from the front desk staff to the dentist Great people…read moregreat job

I cannot say enough good things about Dr. Ahmad and his staff. He was able to save a tooth another…read moredentist said needed a crown, and found a cracked tooth two other dentists missed. Treatment here is pricey, however, you get what you pay for. I was incredibly impressed with my entire experience here. The front office (angels) were so nice and understanding of me being super emotional about treatment needed for another tooth. Danielle, Dr. Ahmad's assistant, was also extremely wonderful to work with, super friendly and really took the time to make me feel comfortable. Unparalleled perfectionist quality of work.

I started visiting this office last year, when my grandson parents past away. My experience with…read morethe Doctors and office staff was very pleasant until last week, when I call to make the last appointment for my grandson invisaline treatment, Sixto the office manager was very rude when I explained to him that my days off was Sunday and Monday same as when I started the treatment for my grandson, he went ahead and told me that I needed to make the appointment base on the Doctors availability, I needed to re change my work schedule to make sure my grandson attended this appointment, then today I was told I needed to pay additional for the retainer when I specifically told them at the beginning to added to my care credit account. Then today I found out he is the office Manager , I told him my experience with him on my last phone call and he ends the call with you didn't pay for the retainer they are $500 and I hope that for next time you take in consideration that our Doctors also need I day off it happens to be on your day off and you take that in consideration. My whole experience with this office was perfect until he pick up the phone and destroyed the work of all the Doctors and office employees by been rude and talk to me like he wanted to shame me or make me feel bad for trying to make an appointment on my day off. He definitely speaks like he is the owner and have no customer service experience. Doctors are great assistance are great even the front office people are great but he doesn't know how to talk to people without making them feel bad and that's the office Manager that's where you are sent to resolve any questions or problems you encount at the office for that reason I do not recommend this place.

Beware of thier billing. I went there and paid my bill completely. Then 2 months later they. Sent…read moreme a bill for $69. Then 2 months later they sent me a check for $19. My wife went in a month before me, and paid the bill in Full. I just received a bill from a collection agency for almost $500 for past due bill which was over 6 months ago. This is a terrible practice. Avoid if you can.

Dr NADYA is the best dentist! she is very smart…read more educated and speaks Russian, English fluently she tries to save your teeth and does not up sale unnecessary procedures!

So many dental options in the area. Decided to try this one because of the good reviews. Tried to…read morecall, no answer, left a voicemail at the beginning of the week. Received a text instead of a call back, I inquired about making an appointment, slow response time, gave them insurance information, wait another day for them to text back, telling me that they are taking new clients in March/April. Ok so I asked can I make an appointment, nothing, I assume it will take another day. Ended up calling a different dentist in the area, made an appointment, done. It should not be this difficult

***PROTIP*** You do NOT have to get the oral cancer…read morescreening. Don't let them lie to you. Don't let them wear you down. Don't let them play stupid. It's not "required." You can sign a waiver to opt out. I swear, I have to fight every time I come here. I schedule early morning appointments so I can get to work. Somehow they always find a way to waste my time. First visit: I sat through an Invisalign pitch. They could have saved time by opening with the $5k price tag. Second visit: I said up front that I wasn't interested in the Invisalign pitch (I'm trying to save time here). Dismissively, the dental assistant insisted that they would still have them come offer the pitch. Before I could cuss her non-listening behind out, the main dentist came through. He took a look at my scans and realized that I'm not a candidate for Invisalign. Great! Now I never have to hear about Invisalign again. I'm still dropping a star for her dismissive attitude. Third visit: I come in for a standard cleaning and X-rays, both covered 100% by my insurance. As I'm sitting in the chair the DA says that the cost will be $75. I ask her why and she says it's $45 for fluoride and $30 for oral cancer screening. I told her I was fine with the fluoride, as that's optional, but I didn't want the screening which I did last year. Here's where things get stupid... She tells me that the oral cancer screening is "required." I asked since when, and in broken English she said it's always been that way. It protects the dentist from being held liable if a patient later develops oral cancer. On my first visit they offered the screening, and I accepted because I wanted it. Now they're telling me I'm required to have it? The Devil is a liar! So I'm pissed at this point, because, as stated before, I always have to fight with these people. I told her that I will not have the screening, and she again said that it's required, and that she'd get the doctor to come talk to me. She came back and said that the doctor was seeing someone, but would be there shortly. She offered to get started with the cleaning. Chick, are you crazy? Me agreeing to start services is tantamount to agreeing to any "required" services and their respective costs. You're not going to trap me! While we waited for the doctor, I demanded to see some documentation that shows where the law requires additional services that aren't covered by insurance. Maybe when I said 'documentation' it broke past the language barrier in her brain. Her response was that the screening is required by the doctor, and that I have to sign a paper if I don't want the screening. Mother, father, sister, brother... So NOW we get the truth. This isn't required. It's heavily recommended, and can be opted out of. I asked for the paper which she brought promptly. That proves she always knew I could opt out, and how I would opt out. She was trying to press me into the screening. Another star off. It didn't have to be this way. They do good work here. They wasted ten minutes of my time trying to weasel $30 out of me. Another star off. Let's see what happens in another six months...

I wasn't particularly sure how to perceive modern smiles, as it sounds like a chain name and they…read moresank quite a bit of money into their advertising. Being that I have a sales background I'm often a little skeptical of places that spend a lot of money on a franchise name and then throw in advertising money at it immediately. My son had been to a pediatric dentist on multiplications and add one of them had an incredibly horrible experience due to a very old and antiquated drug that they used for him to be sedated. Dealing with children with sensory or autism spectrum issues is not an easy task. It was absolutely not an issue whatsoever at modern smiles. I don't like to admit it, but I've often thought the dentist would at least advise to do excess of treatments. My boy was having overcrowding of his adult teeth trying to come in and the baby teeth were just too tight of a fit. All in all there were a total of eight teeth that needed to be pulled. The problem being was that they really didn't need to be pulled, He could've pulled them out himself. It seems that what happened was the government had slightly attached to the tooth which was completely disconnected and only being held by the jump itself so, what is this all mean? The dentist actually said to me I will leave you should give him a few weeks give him taffy other things in your sticky see if you can repeat that himself. I said please can we just pull these today and get this over with? Dentist said absolutely not, we need to just let them pop out have them twist them but I don't feel right taking your money for something that doesn't really need to be done. He advised if they did not come out in three or four weeks to come back and see him and he would simply pop them off like soda tops. That's exactly what he did. We came back around 3 weeks later and he just popped them off. The skin got a little attached but they were ready to come out, so 10 minutes and he was done. They don't actually specialize in pediatrics year, but they do a really good job with it and if they're able to handle a sensory child then these people are pretty on point. I decided to use them as my dentist is well we live in Laureate Park and it is very convenient. If you're in the area is a lot of Dennis I tried this one and I liked him. And I don't like very many dentists....sorry dentist they got I have good teeth!!