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Akc Dachshund Ny

3.6 (14 reviews)

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Kelly L.

My experience with AKC Dachshund NY and the owner, Doreen, was HORRIBLE! I recognize that there's a contract signed, but there seems to be no empathy and just cares about the dollars. Back in March 2022, my brother, who has a mental disability, had reached out to Doreen to purchase a Dachshund without my knowledge. I learned later that he had also signed a Contract that indicated the sale was nonrefundable with additional strict terms, however, noted that we could give back the puppy if we are unable to care for it. Because he spent over $3000-4000 to buy this - sadly, we tried our hardest to care for this puppy to the best of our ability but the responsibility and costs to care for a puppy was not in our reach after further research. We want the puppy to have the right home, but since we were not allowed to resell it or giveaway per the contract, we had reached out via text to Doreen's assistant, Ashley, person my brother had met to pick up the dog to explain my brother's disabilities, that he doesn't understand the major responsibilities of caring for a dog and that the money was taken from the family funds, and due to financial hardships we asked for partial refund with understanding that we had the dog for 2-DAYS and they may have to quarantine the puppy before reselling. My brother and I went together to meet up with Ashley later in the day, as she was in town nearby for a Dog Show to hand over the precious pup. She mentioned that Doreen would consider our situation. We also emailed Doreen before we dropped the dog off to let her know. We never received any response or a call from Doreen - my brother confirmed she never messaged or called him back either. I sent her 1 follow-up a few days later, but no response back. Today, 3-months after my last follow-up, I reached out once more for consideration, she responded immediately but the utter response from Doreen was gross, unkind, hurtful and just nasty - no sense of empathy, I was SHOCKED! I have been nothing but respectful via texts and emails to her and Ashley. She went on to call us liars and threatened us with lawyers to stop emailing her. (Sharing the email response from her attached). Doreen did no proper vetting of the buyer - no checking of income and no video chats to see the home conditions. Even pet shelters have an extensive vetting process before giving their animals up for adoption. If she had done the proper vetting, she would see that my sweet brother does not have the means to care for an animal. At the end of the day, I understand there is no refund and a contract was signed. But the lack of empathy from this woman shows the kind of business she runs and the care she provides to her dogs and customers. I truly am not the type of person to write any kind of review but this really hits home as it's a company that took advantage of a person I care about with a disability - it's NOT OKAY!

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3 years ago

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7 months ago

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1 year ago

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Doreen B.

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4 years ago

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2 years ago

10/10 would recommend! I have gotten 2 beautiful, loving puppies from Doreen and had a wonderful experience both times.

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