I'd give 6 stars if I could. I can't say enough good things about the entire staff in the ER,…read moreadmission and the CCU units! I went in for mild chest pressure but no other symptoms and from the nurse in the ER recognizing the urgency, the doctors recommending me to stay for observation, the nurses who revived me, the entire CCU unit - ALL FANTASTIC & AMAZING INDIVIDUALS! I was so well cared for and the attention was so incredible that I was able to focus on the fact that I had to decide to give consent to have a pacemaker implanted at my age of 53. You guys saved me and gave me years that I may not have otherwise had. A thousand thank you's is just not enough.

One would never want to end up in an emergency room but if we had to in the future, we would hands…read moredown choose the los Robles emergency room again. We came in before the morning shift change. The staff was prompt, the noise level of the night and day shifts were acceptable, the bedside manners of everyone and I literally mean everyone was excellent. As a healthcare worker myself, you can't help but notice the small details and compare/contrast with your own experiences. I may be a touch biased towards teaching hospitals, having started my career in an inpatient rehab hospital as well. Thank you to all the doctors and nurses that helped us! Wishing you all the best in your careers! I need to give a special shout out to Shawna from registration. Not only was she transparent about billing information and expectations, but she was also personable and there were organic moments where we couldn't help but laugh together despite the event itself being stressful. Thank you again, we hope to never be in a position where we have to come back but if there's ever a medical emergency again, we will choose Los Robles!

I highly recommend Dr. Cohen. He is extremely friendly, knowledgeable, and genuinely cares about…read morehis patients. Ever since starting therapy with him, I continue to feel better and see improvement every single day. What has also really stood out to me is how helpful Dr. Cohen and his entire staff have been whenever I've had issues with my insurance. They have gone above and beyond to help move the process along and make sure everything gets handled properly. It's refreshing to find a doctor who not only knows what he's doing, but also takes the time to care about his patients and help them through the entire process. I've had a great experience with Dr. Cohen and his staff and would absolutely recommend them to anyone looking for quality care.

Dr. Cohen is by far the best! He is so knowledgeable in all areas of medicine and if he doesn't…read moreknow, he does his own research to find an answer. He has such a close-knit network of fellow physicians that he can call upon whenever a patient needs. Very helpful when second opinions are needed. I have been a patient of Dr. Cohen's for just about 6 years now. I have had just about every abnormal reaction and Dr Cohen has been on top of every situation. His timely responses to me and his after hours efforts to help definitely make a difference in the patients quality of life. It has mine! I am truly grateful for Dr. Cohen and his office staff. He has some of the best staff around too. Dr Cohen and his staff know every patient without having to read your chart every time. Feels like family!! I had an incident (broken ankle) that wasn't Dr Cohens area of expertise but I called him right away and he made sure I was in the best hands for treatment. He even did follow up with me to ensure I was healing overall, not just leaving it to the foot dr. Dr Cohen truly cares about the whole well being of his patients and I recommend him to anyone. I have referred so many of my own contacts to him because he is the best.

I was passing through good old TO and remembered my Dr ordered labs. This Kaiser is compact, yet…read moreoffered everything I needed I grabbed a number upon arriving, kind of like what you do at a butcher shop. I waited till they called my number then checked in. I waited a few minutes for my name to be called then went on back. I was in and out in about 15 minutes. My lab results were sent to the app in about an hour. I have never had such rapid results.

This place is very unprofessional. Twice had to reschedule not once have I seen a doctor at this…read morelocation. Is extremely frustrating that they can't call or text you that the doctor's running late. I work at customer service the fact that the front cannot even talk to anyone one above them to help me get in when I had appointments is very disappointing. I definitely don't want to get any care from them at all. I would rather drive to Woodland Hills.! Don't waste your time making an appointment that useless.

I got in there quick, the person taking care of me was professional, and I got the medication she…read moreprescribed

Dr.Reddy is a wonderful doctor .We have been going to her for many years.She gave us excellent…read morecare. Sent us to specialist when needed.Dr reddy doesn't make you feel rushed. The office staff is very friendly.

I don't feel I am getting any health care. The Dermotology department is so busy that they told me…read morethey are outsourcing themselves or giving appointments 5 months in advance. I got a temporary doctor that gave dangerous advice that contradicts what the original doctors say. One doctor talked me into surgery, then prescribed the cream that I just got off because of ill effects. I wish I read reviews before joining Kaiser because it feels like I'm begging for a doctor and health care.

Only the receptionist was nice. Do not recommend shala aldavoodi within 24 mins of not asking any…read morein depth questions or assessing me she gave me a false diagnosis. Care quality was horrible. Every time I gave an answer she had attitude and was indicating I was a liar. I did not feel heard or respected. Extremely unprofessional behavior.

My internist there is qualified and highly reputed. I like her! But NOT the UCLA system, or any…read moresimilar corporate systems. I need a dr without a "call center". Another downside, for me, is that when they order any kind of test, the order has an expiration date in a week or two. I'm a senior, don't drive, and suffer from fibromyalgia with severe fatigue. All the orders from my independent drs are good for 6-12 mos! I'm guessing that large medical corporations serve a wider variety of clients, often across the entire country, so some are unreliable and do things without discussing with their drs, ergo the corporate CYA policies. Ok, but that's not me, and the independent drs I've always seen know that. Computers do not. I'm now 65 and the doctors I was with for 25+ years straight are retiring sadly. Or going "concierge" style. I got a phone message saying that my dr won't be in the day my next appt is set after all. AGAIN!! ! Each time it's ANOTHER 3-4 months before they can fit me in. Because of my fatigue added to being a lifelong "night owl", I can only do afternoon appts. I can't get to sleep until at least 3 am most nights. I also had to change my phone's "do not disturb" settings because UCLA calls at 7 am. All my life I have been taught it's rude to call others at home before 9 am. So I never get to talk to the office or person that called, since when I call back it's routed to that call center. Extremely impersonal. No one there has ANY medical training, not even receptionist level, all they do is look for open spaces on a computer screen. No empathy, and zero offers of any other way to schedule an appointment or ask a question- you have to push for any of that. When I use the app, I can interact directly with my dr's office, but it's still a series of steps from who reads my message, to a nurse or other medical assistant, to the dr, then back to me. This leads to very poor information sharing. I prefer a much more individualized approach.

Not only were they not helpful over the phone, but they didnt listen to what I was coming in for,…read moreuninsured. AN ULTRASOUND of my thyroid. They made my appointment, I walked in and I had to pay before services were rendered which is ALWAYS a nasty business tactic. When the doctor came in she said they dont even have ultrasounds there. She admitted that this was a waste of my time and money and nothing could be done moving forward. I walked out. PISSED. paid close to $200 for a person in a white coat to tell me they did not have the proper equipment for the need I had. THEN WHY CHARGE PEOPLE!!!! arent there rules for this??????

Depends on who you have for a doctor I will give Mary Ragsdale a thumbs up for her.She did a great…read morejob.I've been coming here for 12 years.She actually is the only doctor that actually did anything she has a wait time BUT her work is good i wish I saw her a month ago.I would have maybe made it to my granddaughter's graduation Instead of being pushed around and around and around

Love the Doctor.. but this office staff is absolutely unbearable to deal with. No answering, no…read morecalls back, beyond rude, incompetent, lazy, I could go on. Quite frankly, they all need to be fired and refreshed with people who actually do their job.

Everyone is going crazy in town even the doctors yell at me and call Ashley everyday one time so…read moreshe can ask e about some mental home I cought her and my male doctor with their fingers interlocked when I turned around and he didn't even apologize about touching her a mental health patient herself when they blink at each other and sigh and wink he got angry and overpowered me by saying I'm delusional and I'm forced to come here now and he makes me take pills my girlfriend recommends like each time we have an appoint new ones all the time her case worker is even a little too aggressive because they know that their wrong and I want to die sue I mean sorry

Go here ONLY AS A LAST RESORT!…read more My experiences at the the Center For Advanced Wound Healing were horrible. I was charged $5,462.89 for 5 minutes of nurse time, 5 minutes of doctor time and less than $20 of materials. No specialized equipment was involved. I was treated on two separate dates for the same wound. It was a small crack on my big toe surrounded by a callous. The wound was approximately 3/16 inch long, less than 1/8 inch deep and less than 1/16 inch wide. It was just a small crack in my skin, but I was having difficulty getting it to heal. On both visits, the routine was the same. I removed my shoe and sock and sat in an examination chair. The nurse removed the 1-inch band-aid from my toe and applied a common over-the-counter disinfectant. Dr. Bui arrived and examined my toe. He then took a disposable scalpel and spent about one minute trimming my callous. Then he applied a small amount of wound dressing (about 1/4 x 1/8 inch) and covered it with a common 1-inch band-aid. The doctor and the nurse both spent about 5 minutes with me. The wound dressing is about $17 at Amazon for 4.3 square inches - enough to treat my toe more than one hundred times. I have no complaint about Dr. Bui's treatment. It didn't solve the problem, but I don't know what else he could have done. I do have a huge complaint about the cost. I was charged $5,462.89 per visit. A total of $10,925.96 for the 2 visits. They used less than $20 of materials at each visit. 5 minutes of nurse time and 5 minutes of doctor time at each visit. My podiatrist bills $201 for the exact same treatment. I spent many hours on the phone and writing letters trying to get these charges corrected. I was able to get a charge for $1,294 (described as "dressing wound, 19.1 square inches" - I have no idea where that came from) removed. If you call Los Robles to dispute a charge, plan on spending at least an hour on the phone only to get a promise that "someone will take a look at that". DO NOT go to the Center For Advanced Wound Healing unless you are near death and have no alternative.

The nurse Brian does great work for Ostomy fittings and options. However, BE WARNED IN ADVANCE:…read morethis is charged as a hospital visit with a private hospital room, and that was not disclosed when I inquired about insurance coverage. My insurance company and I have filed grievances and claims against them for charging it dishonestly.

This is the only time I've felt compelled to write a review…read more I've been dealing with knee pain for years and was honestly getting close to going through with a full knee replacement. I didn't think anything could really turn things around at this point, but after starting treatment with Dr. Cohen, I'm finally seeing real improvement. Not only is he a skilled doctor, he's genuinely a good man. He treats you with respect, takes the time to listen, and you can feel that same level of care from his entire team. His technicians and staff are professional , kind, and make the whole experience as comfortable as possible. Let's be honest, getting knee injections isn't exactly something you look forward to, but every time I leave, I'm walking easier and feeling better. That says everything. He's helped me more than I expected, and I'm truly grateful. I highly, highly recommend Dr. Cohen to anyone dealing with knee pain or arthritis conditions. Brett P.

My daughter has been a patient of Dr. Cohen's for many years. He, and his staff have consistently…read moregone the extra mile in providing the best of care while taking a personal interest in her well being. Dr. Cohen has played a crucial and essential role in managing my daughter's various health challenges, and his knowledge of and affiliation with other medical professionals has been a bonus in keeping her as well as possible. There are few doctors who are as willing to make themselves personally available for consultation beyond the practice's regular business hours. I cannot speak highly enough of Dr. Cohen. He is the standard by which all physicians should be measured.