had a good experience. staff was friendly and efficient. my one complaint would be that they did…read morenot take a picture of my appendix after removing it like i asked them to. it's fine. would recommend los robles hospital.

One would never want to end up in an emergency room but if we had to in the future, we would hands…read moredown choose the los Robles emergency room again. We came in before the morning shift change. The staff was prompt, the noise level of the night and day shifts were acceptable, the bedside manners of everyone and I literally mean everyone was excellent. As a healthcare worker myself, you can't help but notice the small details and compare/contrast with your own experiences. I may be a touch biased towards teaching hospitals, having started my career in an inpatient rehab hospital as well. Thank you to all the doctors and nurses that helped us! Wishing you all the best in your careers! I need to give a special shout out to Shawna from registration. Not only was she transparent about billing information and expectations, but she was also personable and there were organic moments where we couldn't help but laugh together despite the event itself being stressful. Thank you again, we hope to never be in a position where we have to come back but if there's ever a medical emergency again, we will choose Los Robles!

I got in there quick, the person taking care of me was professional, and I got the medication she…read moreprescribed

Dr.Reddy is a wonderful doctor .We have been going to her for many years.She gave us excellent…read morecare. Sent us to specialist when needed.Dr reddy doesn't make you feel rushed. The office staff is very friendly.

Disorganized Made an appointment and walk ins were taken…read morebefore me Long wait long wait Staff friendly

Westlake Village isn't entirely close, but on a crunch to get a checkup, this was the most…read moreaccessible at the time. (Part of the allure may have been UCLA in the name - oops...) The staff that helped me (Dana and Tanvi) were amazing, as were the rest of the office staff, even the security person at the entrance providing directions. Every part of the room was clean - spotless. Though the "hospital smell" frightens me, the staff made me feel at ease the entire time. Had I lived closer, I would've made this location my go-to spot!

I'm genuinely disappointed to be writing this because when I first started seeing Dr. Perez, I…read moreappreciated her directness. She wasn't overly warm, but she was clear, professional, and approachable. Over the past year, though, my experience has shifted, and based on other reviews, it seems I'm not alone. About a year ago, she stopped accepting my insurance. I chose to continue care and pay out of pocket ($250 per visit) because I valued our established relationship. That felt worthwhile, until this recent experience. I called ahead to let the office know I would be 3-5 minutes late, thinking it was the respectful thing to do. During that call, I was informed for the first time of a new late policy: if you are late, you won't be seen, and if you reschedule, there's a $50 charge. This policy had never been communicated to me previously, nor had I signed anything acknowledging it. I expressed that I understood I was late and was completely willing to accept a shortened appointment, whether that meant a few minutes in person or even a quick phone call. I was trying to be flexible and respectful of her time. Unfortunately, Dr. Perez declined all options, including speaking with me briefly by phone. When I arrived, about five minutes late, I remained in the office during what would have been my scheduled appointment time. Dr. Perez moved in and out of a room nearby but did not acknowledge me, make eye contact, or offer any explanation or empathy. After three years as a patient, that lack of basic communication and care was honestly the most upsetting part. Because of that experience, I won't be returning. This wasn't about a policy; it was about how I was treated in that moment.

When I first signed on with Dr. Perez, I felt that she was a competent doctor who could help me…read moreparticularly get to the bottom of my symptoms. She proactively assigned certain tests which I appreciated. I felt that she was a bit direct in her communication and also a bit rushed but it wasn't too big of a deal. Over the last few years however, the experience has just gotten worse and worse. They are extremely strict about being late (by even a minute or two. I wish I was exaggerating). I am always punctual but I had a family member who was only 5 minutes late and they cancelled the appointment. Appointment scheduling also takes months, even if there is something serious going on. The last straw was me going to the pharmacist to pick up monthly medicine I need to take and being told that my Dr Perez refused to renew my prescription (even though I need to take this medicine) and left a note for the pharmacy saying she needs to come in for an appointment. The irony in this is that I had an upcoming appointment scheduled on the books (which also I had to schedule 3-4 months out) with her already. So she clearly had not talked with her staff or they hadn't communicated with her before she did this. And even if I didn't have an appointment scheduled, refusing to renew someone's prescription of medicine they NEED is just so unethical in my opinion and feels like some way of forcing someone to come in so you can charge them. As time went on I just started to feel anxiety dealing with her or her office and that is not the kind of care I want. I also felt kind of dismissed when i suggested potential specialists I could see as well. Anyways, just overall, she might be a competent doctor but her and her office are unwelcoming and harsh! And I think care should be both competent, kind and respectful.

Scheduled for a simple hand procedure with a 10:00 AM original appointment. The night before, I get…read morea call saying there's a "medical emergency," so they push me to 12:00. Fine. I fast, show up on time for the new appointment, and do everything right. Then another delay. Then another. By the time I'm seen, it's around 1 PM... and then more waiting. It felt less like a surgery schedule and more like a flight with Spirit Airlines, and I hadn't eaten anything since 6 PM the night before. MISTAKE. So now it's mid-afternoon, and I'm starving, I'm about to eat the fake plant in the corner of the room. I'm alone in a room long enough that I fall asleep. At one point, I thought to myself, " Did I miss my own surgery? Then Nurse Ratched enters like she's in a Mission Impossible movie, and I'm the mission. She storms in, throws down what looks like my IV supplies without ever introducing herself, rushes out, then comes back in and says, "It's your lucky day..." because she's going to use a smaller needle. I didn't know they came in sizes. Use the smaller needle on me, thank you? I'd hate to see the size of the other one. After multiple failed attempts (painful ones), she still couldn't get it to the point. I started questioning if she was actually a nurse. It honestly felt like I was watching someone train for the IV Olympics. Zero care, zero acknowledgment. (See photo of the bruise if you need proof what's the saying, a picture shows where not to put the needle... something like that, right?) Then the anesthesiologist walked in, said hello, and actually, introduced himself, so, for a moment before he entered, I was convinced I might be on a prank show called "How many times can I stab a patient with a needle before he complains?" Turns out, the answer at this surgical center is five. Same arm, same vein, different skill set, I suppose. He then gets the IV in within seconds. Effortless, he was as cool as the other side of the pillow. Finally, go into surgery around 5 PM. Yes... 5 PM for a 12 PM appointment. I woke up, and the place was basically empty, like I was in a scene from The Walking Dead, except instead of zombies, there were two nurses ready to get me out of the surgical center as fast as possible. You can feel they're ready to go home. I'm handed a juice, which I have to say was delicious, put in a wheelchair (for a hand procedure), and quickly sent on my way. I half expected them to push me toward my wife's car like someone shoving a shopping cart across a parking lot and just letting it roll. I've had multiple procedures (humble brag), and this was easily the most disorganized and uncomfortable experience. Best part? The high monthly bill. Nothing like a subscription service you never signed up for. Would not recommend unless your fetish is getting pricked by the larger needles. Then again, maybe they were just having a bad day.

Amazing staff and super clean environment. Felt safe and comfortable for my surgery when the team…read moreis friendly and very kind to every patient

This was my daughter's first visit to Dr.Wedlow. As it was, she was a little nervous because she…read morewasn't feeling well and was also worried. The doctor made no eye contact, no smile nor did she introduce herself. My daughter had a few things she wanted to discuss but did not feel comfortable at all. We will look for a different doctor.

Dr. Camille Wedlow, MD is the only really good doctor I've ever had in Las Vegas. This was back in…read more2015 and after transferring to California, I haven't had a doctor as good as her since? That's 10 years now! She is everything you would want in a PCP. She could certainly teach a thing or two to these very Flipin Doctors nowadays! She doesn't think twice, to go above and beyond for her patients! I'm gonna go on and say something pretty shocking in this day & age, she really truly cares!! (And that alone is truly amazing.) The Residents of Thousand Oaks are pretty darn lucky to have her today! My best regards to her, in all her endevors!!!

Go here ONLY AS A LAST RESORT!…read more My experiences at the the Center For Advanced Wound Healing were horrible. I was charged $5,462.89 for 5 minutes of nurse time, 5 minutes of doctor time and less than $20 of materials. No specialized equipment was involved. I was treated on two separate dates for the same wound. It was a small crack on my big toe surrounded by a callous. The wound was approximately 3/16 inch long, less than 1/8 inch deep and less than 1/16 inch wide. It was just a small crack in my skin, but I was having difficulty getting it to heal. On both visits, the routine was the same. I removed my shoe and sock and sat in an examination chair. The nurse removed the 1-inch band-aid from my toe and applied a common over-the-counter disinfectant. Dr. Bui arrived and examined my toe. He then took a disposable scalpel and spent about one minute trimming my callous. Then he applied a small amount of wound dressing (about 1/4 x 1/8 inch) and covered it with a common 1-inch band-aid. The doctor and the nurse both spent about 5 minutes with me. The wound dressing is about $17 at Amazon for 4.3 square inches - enough to treat my toe more than one hundred times. I have no complaint about Dr. Bui's treatment. It didn't solve the problem, but I don't know what else he could have done. I do have a huge complaint about the cost. I was charged $5,462.89 per visit. A total of $10,925.96 for the 2 visits. They used less than $20 of materials at each visit. 5 minutes of nurse time and 5 minutes of doctor time at each visit. My podiatrist bills $201 for the exact same treatment. I spent many hours on the phone and writing letters trying to get these charges corrected. I was able to get a charge for $1,294 (described as "dressing wound, 19.1 square inches" - I have no idea where that came from) removed. If you call Los Robles to dispute a charge, plan on spending at least an hour on the phone only to get a promise that "someone will take a look at that". DO NOT go to the Center For Advanced Wound Healing unless you are near death and have no alternative.

The nurse Brian does great work for Ostomy fittings and options. However, BE WARNED IN ADVANCE:…read morethis is charged as a hospital visit with a private hospital room, and that was not disclosed when I inquired about insurance coverage. My insurance company and I have filed grievances and claims against them for charging it dishonestly.

I was passing through good old TO and remembered my Dr ordered labs. This Kaiser is compact, yet…read moreoffered everything I needed I grabbed a number upon arriving, kind of like what you do at a butcher shop. I waited till they called my number then checked in. I waited a few minutes for my name to be called then went on back. I was in and out in about 15 minutes. My lab results were sent to the app in about an hour. I have never had such rapid results.

This place is very unprofessional. Twice had to reschedule not once have I seen a doctor at this…read morelocation. Is extremely frustrating that they can't call or text you that the doctor's running late. I work at customer service the fact that the front cannot even talk to anyone one above them to help me get in when I had appointments is very disappointing. I definitely don't want to get any care from them at all. I would rather drive to Woodland Hills.! Don't waste your time making an appointment that useless.

I was referred to Dr. Armen Oganesian's office from my primary doctors office because I was having…read moresevere nerve pain in my lower back and down my right leg and foot. When I called Dr. Oganesian's office I spoke with Christina and she was able to get me into see Dr O's office within a timely manner. Dr. O was very quick to evaluate the urgency of the situation and the level of weakness that I was experiencing in my right leg and foot. Dr. O and his staff have been extremely accommodating and sensitive to my needs and concerns. Dr. O explained this advanced procedure that would have a much faster recovery and healing time compared to my previous back surgery that took me over 4 months to recover. Dr. O perform an endoscopic surgery - discectomy on my lower spine. I was able to go home that same day, where the last surgery in northern CA I was in hospital for 3 days and had a lot of discomfort from the surgery site. This time, it felt nothing like that experience. Friends and family saw me up and moving around within days. Obviously it is still a surgery and I did have to recover and have physical therapy, but this experience with Dr O and his staff really impressed me. They assisted me and my wife especially when I was struggling in pain. I'm in a much better situation now after being treated by Dr O. Having back surgery is a serious matter and I'm not one to jump into surgery unless I feel comfortable with the surgeon and their evaluation, skill and perspective of need for surgery. Thank you Dr O and staff for the high level of care you provided along with support you gave my wife and family pre and post surgery. I am feeling so much relief from pain in my back and leg as I was not able to function at all pre surgery, so it has been a dramatic improvement on how I'm feeling. Thanks for your genuine concern and care for me and my family. Neil Goldberg

Ever since my serious auto accident life his been filled with challenges but has also been filled…read morewith many blessings. Thank you Dr. Oganesian for performing emergency surgery on me, I am truly grateful for you and your medical team. Dr. Oganesian and his entire medical staff truly care for their patients by being very attentive. They identify patient needs therefore providing the best treatment plan to recovery. Overall Dr. Oganesian's medical practice is outstanding! As a patient you will receive the fantastic care you need for your quality of life; including your well-being. Thank you everyone for your support.

I have taken all three of my children to Dr. Tahan. I highly recommend her. Dr. Tahan is patient,…read morekind, knowledgeable,and professional. Dr. Tahan truly cares for her patients and their parents. The staff is always friendly and helpful.

I recently had the pleasure of visiting Dr. Tahan's practice, and I couldn't be happier with my…read moreexperience, thanks in large part to the amazing office manager, Julia. Both Julia and Dr. Tahan are friendly, patient, and attentive to the children. The office is clean, well-equipped, and creates a comfortable environment for all. In addition, the office is run in an incredibly efficient manner. During my last visit, I had requested paperwork be sent to my email. Julia had my request taken care of before, I left the office. I highly recommend Dr. Tahan's exceptional practice. I'm very grateful to Dr. Tahan and Julia for taking such fabulous care of my children.