Roadtrip of the year! I can't say enough about how pleased I am with the service I received from Gilbert and his staff! I was heading back home from NYC to Tampa when my jeep that I just love like a family member had an issue with the transfer case. It's New Year's Eve, I had no gears and I'm sitting along side I95. I looked up reviews for the two auto shops given to me from AAA. One was how horrible the shop was but closer to were I broke down. The other was Akins and Bobb Motors in Savannah. I was in NC. I called the shop on New Years Eve, spoke to Gilbert...this man was an angel. The deciding factor for me was when he suggested that I rent a vehicle and go home because there wasn't anything that could be done with most places closed for the holiday. With daylight burning, places already closed and not sure what to do I eventually had my vehicle towed to Savannah. Left it there solely on the comforting words from Gilbert. The shop was closed and I had to drop it off without meeting anyone, and off I left for Tampa. By Monday I was able to talk to Gilbert and yep, it was the transfer case. My vehicle was ready by Friday and I picked it up on Saturday. This would totally be my mechanic if I lived in Savannah. As for how the jeep runs, better than before the breakdown!!!
I'm very skeptical when it comes to someone working on my vehicle for so many reasons. But I'm thankful Gilbert answered the phone on New Years Eve. Wonderful customer service, good people and my jeep is in tip top shape! In spite of the breakdown, I had a fantastic trip and I picked up a new family along the way!!! Gilbert, if you your family or anyone of your staff come through Tampa and you need anything, a ride, a meal, a place to stay for the night...my home is always open. God bless you for blessing me. read more