Long wait , poor management. Rude office Manager. seems like they just care about the money. If…read moreyou can, go anywhere else but here.

I am from out of town and needed their services. I found them timely and able to deal with my…read moreproblem. They were profession through the entire staff.

They took a user friendly Patient Portal and screwed it up. On the old one you could find records,…read moreask questions for your doctor, everything you needed. Now we have one that doesn't do anything.

I have lived in Wichita my entire life. Fortunately I have avoided most medical services most of my…read morelife. My recent efforts on behalf of my gf who is deaf to deal with this institution by phone or otherwise leaves me discussted with the whole outfit. Endless waiting for someone to answer the phone, then to be transferred, dropped, etc. My gf waited over 5 weeks to see a gynocologist after seeing a PA only to be told 5 hours before the scheduled appt that it needed to be rescheduled! She is/was very worried after an abnormal CT scan and ultrasound and had anticipated finally getting to see a Dr. If we could use any physicians outside Via Christi we would do so, it appears, however, that they are quickly becomming a monoply in this city. AVOID VIA CHRISTI IF YOU CAN.

During my mother's hospitalization in ICU in 2023, I noticed a reliance on travel nurses to staff…read morethe unit. This was most evident after her transfer to Med. Surg., where unit-specific questions were sometimes met with responses such as, "I don't know - I'm a travel nurse." A similar pattern was observed at the same time on another unit while visiting a family friend. Two years later, during my brother-in-law's admission in 2025 on the epilepsy unit, the same staffing pattern was evident. Across these separate admissions, care was competent and professional, yet consistently felt impersonal and temporary, suggesting a systemic dependence on short-term staffing rather than a deeply anchored care culture. Travel nursing is understandably an attractive option, and those nurses' contributions are appreciated. However, the persistence of this model across years and units raises a fundamental question for hospital leadership: what concrete steps are being taken to build and retain a stable, permanent nursing workforce? As an RN, I have worked in ICUs where nurse retention is the standard, not the exception, which makes this pattern difficult to overlook. It was also concerning to observe that the charge nurse appeared to be the most tenured member of the unit. This dynamic places disproportionate responsibility on a single individual and has implications not only for patient experience and continuity of care, but also for the sustainability of the unit and the well-being of both the charge nurse and bedside staff.

They need to improve on everything. My father in law got transferred over last night because they…read moresaid he needed to be operated on last night but yet here we are still sitting wait on the doctor and it's 11:39Am and we are still waiting. They nurses don't know there head from there butts. Every other sentence out there mouth were well ummmm. Seems like all they want is money they don't care about there patients!!

BEWARE of this establishment. I took my son here to get help as he was weak and lethargic and was…read moretold they cant serve him because they dont have the tools to do so. They did not even examine him after being told of his symptoms they just looked at him. I rushed him to Wesley by car and he was found to be in Diabetic Ketoacidosis with a Blood Sugar that read HI and later read 900. He was flown by airplane to Childrens Mercy hospital in Kansas City, MO. He opened his mouth at the Wesley ER and his tongue was almost dried out, I GASPED!!!!!!! The Dr. at Wesley hospital and Childrens Mercy shook their heads in disbelief he was turned away. SHAME ON YOU!!!!!!!!!!!!!!!!!!!!!!!!!!! YOU SHOULD NOT HAVE A LICENSE TO TREAT!!!!!!!!!

Every time I have been to the clinic, I have been very satisfied. They have been friendly and take…read moretime to understand your issues. Grateful for the ease of getting in and the care they show.

I visited the Derby ER on February 20, 2025, with persistent and worsening stomach pain. It wasn't…read moreunbearable but definitely uncomfortable. From the moment I arrived, every single person, receptionist, nurse, doctor, radiology tech, and transport, treated me with incredible kindness and respect. They made me feel comfortable, took my concerns seriously, and never once dismissed my pain. Special thanks to Gladys, Lacy, Dr. Paxon, and Haley, my care team that day. You were compassionate, thorough, and incredibly professional. You ran every test necessary and ultimately diagnosed me with acute appendicitis, quickly arranging for me to be transferred to Wesley for surgery. If I missed someone that was involved that day, I appreciate you as well! What I didn't realize at the time was just how life-saving that visit would be. During my appendectomy, a tiny cancerous tumor was found in my appendix, so small it never would've shown up on imaging. Because I'm over 40 (and appendicitis is less common at my age), that finding led my doctors to do further screenings. They found and removed a precancerous polyp, and I later had another preventative surgery for something else -- but never would've been addressed if it wasn't for my care on February 20, 2025. The proactive, attentive care I received at Derby ER set everything in motion. You very likely saved my life. I will forever be grateful for you. If there were others on my care team whose names I didn't catch, please know this gratitude extends to you as well.

Our experience at Wesley ER was excellent. The e entire staff was friendly and worked at making us…read morecomfortable. The PA was knowledgeable and extremely thorough. He listened well and spent time explaining everything. The wait time was very reasonable for the tests that were given. Would recommend this ER.

I had spine surgery on February 4, 2026. They kept on top of my pain meds the rest of that day and…read morethrough the first night. PT and OT came later that morning. After they left I was in excruciating pain. I called the nurse crying to ask if I could have more pain meds. She said I could have 5 hours before. When I asked why hadn't gotten it, she said I had to asked for it. This was my 6th spine surgery and have never had to ask for pain meds. It was brought to me and asked if I wanted it. She suggested I set a timer on my phone because she had so many patients to look after, she couldn't keep track of all of their meds. I talked to the night nurse about getting pain meds and said I wanted to be woke up for pain meds. He did not and ended up going 9 hours without pain meds. After that I set a timer day and for meds but never did get a handle on my pain after that. I always had to have help to use the restroom. I always took a very long time for someone to come. One night I rang 3 times and waited almost an hour for help. One night the aide helped me to the toilet, sat me down and was told to pull the string when I was done and he left. I pulled the string and it took him quite awhile to come back and help me back to bed. It just seemed like I was a nuisance to the nurses when they had to care for me. If given a choice, I will never return there and would advise anyone to choose somewhere else to be treated!

The nurses and doctors are great.The care is better than anything that I have experienced and I…read morethink they deserve a good pay raise

My husband and myself were in a car wreck and we went to get checked out at Kansas Medical Center…read more It is the largest full service hospital near us. Dr. Sellberg ran no tests, told us we were textbook car wreck victims. We would heal in time. Asked about our car and said good thing we were in a Toyota. Two days later after not feeling any better, we went to the Wesley ER in Andover and had CT scans, x-rays, an ultrasound on my swollen leg to check for blood clots. Turns out, I have 6 fractured ribs, 2 compressed vertebrae and need a breathing device to avoid pneumonia. Sure glad we decided to get a second opinion. Shame on Dr. Sellberg and Kansas Medical Center.

I am writing on behalf of my brother who is 63 and has learning, comprehension, and reasoning…read moredisability. He had surgery a few days ago and needed to stay in over night. I stayed with him much of the time but went home to take care of my dad. When i came in the next morning, T was telling me how nice they were and how much they helped him when he was feeling sick. They were so patient as gentle with him. I am so pleased because so many times people dont take their time with him and help him understand, they just do what needs to be done and he feel scared. Thank you KMC for being so good to my brother!!

The e.r was ok except the doors are locked.my problem was therapy and dr's I made appointments but…read morewhen I get there and the appointment times were changed I don't know why some one would do that.what kind of place is this.no one notified me at all on this who runs this place I want to know what happened someone should be fired

What a great place! My son was sick and I was so nervous and scared. I didn't know what was going…read moreon with him. They gave him a rapid Covid test. It wasn't Covid. It was some kind of virus, it turns out, but not Covid. They gave him fluids via IV as he was dehydrated. The staff was super friendly and knowledgeable and very caring. The doctor gave us a timeline for how much longer we could expect this virus to go on, and he was right on the money. All we could do was wait it out. I recommend this place.