New Gen Plumbing provided exceptional 5-star service from start to finish. I booked my appointment…read moreonline, and the team was incredibly responsive, answering all my questions regarding an urgent valve change for a dishwasher replacement. Jesus and Juan were true professionals; they arrived right on time and provided a courtesy call beforehand. They clearly explained my options--comparing a full replacement versus maintaining my current setup--and even took the time to answer questions about my water heater. I highly recommend New Gen and will definitely be reaching out to them for my upcoming water heater replacement.

Finding very competent technical service providers that can diagnose and repair on the spot can be…read moredifficult to find. However, I've found New Gen Plumbing to be just that trusted company I needed. They are very responsive to calls and placed a very knowledgeable technician at my home with 24 hours. My water heater issues were quickly resolved with very reasonable prices. The technician offer valued information on prevention that could eliminate future failures. Thanks for being both reasonable and competent.

AMAZING service, quick and easy. Very transparent on price and got a great quote, $200 less than…read morethe original quote received from a commercial plumber.

They replaced a faulty shut-off valve on our water heater that was dripping constantly. The repair…read moretook less than forty minutes, and the price was fair.

I had a leak underneath by master shower. Blue Frog did a great job in repairing the leak. They…read morewere expeditious, hard working and professional. I appreciate the good service received from Blue Frog West Houston and I would recommend them.

Update: Victoria at Bluefrog called me after my 1 star review below and apologized profusely…read more They accepted responsibility and said they were taking steps to address my issues so future customers trying to engage them and I don't have the same experience. I respect that, and am changing to two stars from one. They want to earn my business and they ask I use them for plumbing in the future--ok, stay tuned for a future date for a new updated review "when" I use their service. Original post: Their web site said 7/24 and several people in my neighborhood used them, But when I called on a Sunday morning, I just ended up leaving a message on a machine, but I needed help as my hot water tank failed and was ruining my utility room. Nobody called that morning or afternoon and I ended up scheduling someone else. But my issue is the web site and not having someone to answer the call on Sunday--specifically a human. I assume their work is fine, but responsiveness is key to getting my business. (I have the phone records if Bluefrog wants to confirm my experience)

I knew from the first company I called that there were complications to replacing my very old gas…read morewater heater, so I called Texans Water Heaters for another opinion. Brandon immediately recommended switching to electric would be the most cost effective. He called an electrician he has worked with, who turned out to be very reasonable and someone I will use in the future for my electrical needs, and the day after that work completed, Brandon & William quickly capped the gas line and replaced with a new electric water heater. Brandon was correct electric was much more reasonable price, in my case, than replacing with another gas water heater. Very happy I called Texans Water Heaters and pleased with their services every step of the way.

Called Texans Water Heaters requesting a 50-gallon Bradford White water heater and scheduled the…read moreappointment for the next day. The installers called ahead before arriving, which I appreciated. My water heater is located in the garage with easy access, so draining my old 15-year-old tank and installing the new one took just about two hours. The team was professional and easy to work with. It's been about a month since the install, and everything is working flawlessly.

David installed two bathroom grab bars in no time flat, including a quick trip to the local…read morehardware store to quickly acquire a specialty part required for one of them. Efficient, friendly, and communicative. Thank you!

He came and completed the jobs and gave advice as well. I am satisfied with the results of all…read morethree services done in one day

Where to start with this review?... Approximately five days before Christmas, my elderly parents…read morelet me know that part of their ceiling came down in the kitchen. It was a plumbing leak. Older home with galvanized pipe. It got so bad, they had to turn the water off at the front of their home. With my stepdad being in a wheelchair and in his 80s, and my mom and her 70s, there was absolutely no way they could be without water. Did I mention it was just a few days before Christmas?! No other family resides in Texas so the parental were pretty much on their own...Which made this even worse! I live in California, and my brother lives in Florida. I reached out to Repipe Specialists and ended up getting connected with Colin Cantu. Miraculously, we were able to not only get an estimate on completing a full re-pipe on the house, but were also able to get the Repipe completed the day before Christmas. Yep!!! Lightning fast! You just can't make this stuff up! They have everything very well streamlined. They even have financing that you can utilize which was quite attractive to us considering the time of year. Were there some hiccups? Of course... However, they were very minimal and all it took was a phone call to Colin and everything got worked out beautifully. The Repipe essentially took one day... They patched all their holes to a rough patch status making it easy for us to paint and restore everything back to normal. If you look at other reviews, you may see comments indicating that Repipe Specialists contracts out to local companies to complete their work. That is true. We had one minor issue involving a kitchen faucet which required a warranty visit. One phone call to Colin and everything was handled expeditiously. I cannot leave a more positive review for a company. Having elderly parents flying solo many states away and having a major plumbing catastrophe less than a week away from Christmas is very disconcerting. I am so thankful for the service provided by Colin and Repipe Specialists. The office staff is amazing and very accommodating, and their warranty department is very effective. They are not cheap, but they are not the most expensive either. My family had a two bedroom/2 bath home, and they were in and out in a day (Repipe portion). My parents had water. If you are in need of a re-pipe, I would definitely recommend this company!

After finding out our house had recalled pipes and multiple leaks, we decided to call the "Repipe…read moreSpecialist". When we did the initial consultation, they represented themselves very professionally. I would imagine they have to be professional due to the heavy price tag that they offer. Well, they hire third party local plumbers to do the job. Although, I do feel they did a pretty decent job, they did not treat our home with respect. They left piles of dust, drywall, and pipe everywhere. There was so many crumbs in our sinks and shower. They also used my decorative towels from my kitchen to clean up water and put my bathroom trash can inside my kitchen sink??? Why??Not to mention that I threw away several water bottles and worst of all they used my restroom to do number 2 and threw the toilet paper in my trashcan. I was horrified. The drywall guys were extremely nice but they also blew up my guest toilet and left me a disgusting mess to clean up. The plumbers also stated that we did not require a city permit, and I am really unsure if that is true. They also did not connect our washer properly and it leaked when we turned it on. I would have preferred they leave it disconnected then so we could do it properly ourselves. At the end I am happy we have our house repiped but I think we should have gone with a local company that doesn't hire third parties. This could be the reason why they were not as professional as they should have been. It's not their own name that they represent. With what we paid, I expected for them to at least clean up after themselves and not use my restroom. Please use a gas station, I did not sign up to sharing my restroom with strangers. Also it's been three days since the completion of the repipe and no one has called to follow up or ask about our experience. Don be fooled by their marketing photos, you don't get the blue collar shirt guys. I will have to spend my weekend cleaning up/dusting my house.

Texan Appliance Repair came out the next day after I called them about my washing machine not…read moreworking. Jorge was on time and was able to diagnose the issue quickly. Unfortunately the part that failed was obsolete and even if it could be found, would cost over half the price of a new washer. I appreciate the honesty and the helpful information on how to avoid my problem in the future. I definitely reccomend Texan Appliance Repair and will call them for future repair needs.

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens