I've come in over the last few years for routine cleanings and I appreciate how quick and easy it is to book online, their availability and how quick and efficient everything is! They take my insurance (Delta Dental) and parking is in the building and they validate. I've had Marilyn clean my teeth a few times and they're alway squeaky clean after. Last night I had accidentally flossed out an old filling so I had to make an appointment to get it fixed. Dr Chen was my dentist and even though I was running late, they were still able to get me in and complete the filling and I was on my way! It had to be the fastest filling I ever had with the x-rays and filling done within 45 minutes! I got there at 2:20pm and was out before 3pm! The numbing wore off after a few hours and I don't feel any discomfort. I also only paid about $118 for the filling and x-rays after my insurance. Dr Chen was really nice and checked to make sure I was doing okay and again was extremely quick and efficient. Some people don't like the clinical nature of this office but I love it! I recommend all of my friends, coworkers and family to come here! read more

The silver lining: they did their job. I came here for a routine cleaning and was treated very much like a number in line. It's not that the front staff were particularly unpleasant or rude, it was just a lack of being treated like a person. Im sure patient fatigue sets in from time to time because they cycle through so many people in one day, and front desk people are still people so I didn't pay too much mind to the lack of eye contact or general pleasantries. Name called, time to go back. The dental assistant guiding me was lovely, a very sweet girl. She made me feel comfortable despite my lifelong disdain for dentist offices and constant discomfort of presently being in one. She instructed me where to place my things and had me sit in the chair to wait for the dentist. The actual dentist was... awfully awkward and judgmental upon first impression. He questioned my piercings, and didn't hide his disgust at my tongue ring. He had the nerve to mumble, "how do you even clean this?" I felt embarrassed and couldn't answer due to the fact he was literally cleaning my teeth at the time of asking. So yeah I was in a vulnerable state. It made me feel gross? I take pretty good care of my piercings and change my jewelry periodically. Yes I brush my tongue piercing when I brush my teeth and I know the hygienic risks before I got the piercing. I have had it for years and no other dentist ever made me feel... judged for it. Anyway, my teeth were in good shape. Very clean. Still, very bad experience. 10/10 not going back there. Key takeaways: Front desk people seemed burnt out. They cycle through so many people in one day, so expect to be treated like a dollar sign. Dental assistant was a sweetheart. One dentist is really rude. Good for convenience, but if you want attentive dental care, go somewhere else. read more

I left this dentist office due to the lack of care I received from my last dental cleaning. My last scheduled visit was over a year ago and it was one of the worst visits in my entire adult life. I usually like this place since they have super early time slots available. Unfortunately, I had the worst luck of the draw and had the girl staff member with the worst attitude and bedside manners. Not only did she not ask if I was okay during my visit - she kept digging into my gums to the point where they were so inflamed and bloody that my teeth were still covered in blood (still bleeding) after my final rinse. Gums were definitely pulsating/ aching the entire day. She then had the audacity to tell me all the negative things that I don't do to take care of my teeth. I hope the office let her go because her and her attitude definitely does not belong in this industry. Word of advice: find an office that with dentists and assistants who know how to take care of you. read more

I just got my teeth cleaned today and the staff is always so nice and efficient! They communicate with eachother well and with the patient too! I had a cleaning today by a very happy and kind lady, I think her name was Shannon or Sharon. She made me feel very safe and not nervous before, during and after the cleaning. We were joking around about me getting a sticky hand after the appointment due to my teeth being well kept. I went home and opened the bag with the toothbrush and toothpaste in it to find a cute cow toy that I had no clue she had put in there! It was a surprise and a small gesture but it made my day! I appreciated this as she didn't need to do it but it made me laugh. All of the rest of the staff was great too and I've never had a bad experience here! read more

Jennifer cleaned my teeth really well. She made me feel comfortable and she made me choose the color of toothbrush i like . Dr Deveraux checked my problem tooth he is a nice doctor, explained to me the issue and plan. Dr Madich did the tooth extraction and made sure that I dont feel any pain. Shannon the assistant is friendly too, she explained to me the post op home care. The team is just efficient and treated me feel like a sister. Also, they are transparent. They talked to me first regarding the $ charge before proceeding. Thank you for all your help! Great job Ala Moana Dental Care Team read more

I had great experience with a route cannel and crown done by Dr Devero. Although the tooth was not that big but he done that quick and with no pain read more

Gave them a one Star review, they sent me a letter saying go find another dentist. This was after reaching out to them . They are professional in writing letters. I did see potential in there service but they can not handle one Star reviews. read more

If I could put 0 stars, I would. Please do not go there. Dr Gary Komenaka is not a good dentist, he is like a robot, very impersonal and has 0 social skills. He doesn't seem to know what he is doing, and the whole dentistry too. Very disappointed! Will never go back then again!! I gave them a second chance and now it's over! I will share my review and experience with everyone I know. Mahalo for the poorest care possible read more

Finally I have a teeth, today Dr Komaneka I completed the install my dental implant finished before my oversea business trip. Thank you Dr Komaneka and the team, for taking good care of me during this time, I am now very confident and excited for my business trip with a big smile and I confident that happy communications with everybody. My Personally I have been going to Ala Mona Dental Care for the past years, I am very satisfied with DR. Komaneka was taking care of my dental health and I would highly recommend Dr Komaneka, he is very professional, efficient and always maintaining an exceptional standard of care. If you are looking for a dentist who is trustworthy and puts quality first, this is a great choice. Thank you Dr Komaneka and the team. Mahalo, read more

I've been coming here for years, but I was recently notified of a policy change that feels truly shocking. If you cancel more than 24 hours in advance, they'll still charge you if they can't fill the appointment with someone else. What happens if you sick and take make the appointment? I'm guessing you get charged... On top of that, the front office staff seems to change constantly, and with every visit there's a noticeable loss of empathy and consistency. It's frustrating to see a place that once felt welcoming become so impersonal. read more

I was researching different dental cleaning options and Ala Moana Dental Care offers to do a dental cleaning, X-rays, and an exam for $125. The receptionist was patient and kind over the phone when I asked different questions, and was able to book an appointment for me the next day (originally a slot was open the same day I called but I was not able to make it). They have a parking garage with validated parking, and if you have an early appointment like mine at 6am, they said that you can call them to open the garage and the building door for you. The check-in and overall process moved pretty efficiently, and the dental hygienist Rachel, took good care of my teeth. My one note is that when it came time for me to ask the dentist questions, I didn't feel like we got to go in-depth and some of the answers were still unclear to me. I'm not sure if it's because the office receives a high volume of patients or how many dentists there are per shift, but I do prefer a more thorough review of the health of my teeth and gums by going over the X-rays and being able to sit down and talk through the exam with the dentist. Overall, my experience was that this is one of the more affordable options for the services I had an appointment for, the overall customer service was pretty good, and the dental exam review was very brief. read more

I've been coming here for several years now as my work insurance covers cleanings and x-rays here. It's easy to get to as it's at Ala Moana basically next to the mall so plenty of parking all over the place or there's paid parking at their building which you can validate. For the most part my experiences have been as pleasant as they can be for a dentist's office. I never have any serious teeth issues so routine cleanings and go. The staff have always been really nice to me and everyone is very professional. Overall, I recommend this place. I don't know what other people are doing that they've had such negative experiences, but I've always had good service here. read more

I've been here about 5 times for check up/cleanings. The prices have continuously gone up but the quality of service has not. Only ONE time did I feel the service was adequate, the hygienist actually did well. It's a little embarrassing to admit, but I do have a bit of plaque in one small section. But all of my visits except for the one, left plaque. The one hygienist got everything. However, I was too lazy to find a new dental office even though my insurance doesn't cover this one. I'm writing a review now, because I just went today and it was by far the worst visit I've ever had. The hygienist was a man around 30-45 (I'm not too good at estimating ages). He was rushing, he scraped towards my gums, he water flossed ON my gums, he scraped about 3 teeth and didn't even TOUCH the area that has plaque. He also roughly flossed BEFORE brushing, and his "flossing" is pushing the floss between all my teeth and not the gums. Even the brushing, was so sloppy. He missed SO many areas and it was just so lazy. It seems he just wanted to be done faster. Absolutely the worst experience I've ever had at the dentist, and the receptionist just said she won't assign that hygienist to me next time. I wish I asked if there was a different one available at that moment to actually do the job the other one couldn't. Instead, I paid $124 for some man to bruise my gums and pretend to clean my teeth. My appointment was at 6:00pm, and I was out by 6:25pm .... read more

Dr. Huh and Oles angels (nurses) taje fantastic care of me..pain free and a great time with these ladies..they all make it so enjoyable and fun..until now i really did not like to go to the dentist. I look foward to seeing them now..dr. huh and her nurses are very special..thank you so much..Olelo out read more

Update: I will need to do at least 1,600 dollars in dental work on my teeth. Evidently after going there for over ten years, the hygienist or dentist's never cared to share how bad my teeth were! avoid this place at all costs read more

"Turn and burn" is what this place has become. I have no issue with that because business have to generate business. The issues are, the quality of work and the attention to details are gone. read more

I have been going to this dental clinic (and taking my elderly parents there) for about 4 years now. I am very happy with the care we receive. The clinic is a bit "assembly line" but that's okay, I'm not looking to hang out and chat about the weather anyway. The pricing is reasonable, a bit less than I was paying previously. And in my experience they don't try to sell you dental work you don't need - in fact, they told me I didn't need some of the work another dentist insisted I had to have! I appreciate the honesty. Another good thing about this place is, they are open long hours every day so it's easy to get a last-minute appointment. read more

Very efficient operation although a bit "cookie-cutter" and somewhat impersonal even after 10 years. Staff is very helpful and courteous and convenient appointments are always available if you're not insistent about a specific doctor. My only complaint is that prices have increased more than expected over the years and prepayment (for non-routine service) is usually required. read more

Just went there to get my veneer put back on and the dentist guy and his assistant rush the whole process and put it backwards all because they wanted to go on break read more

They do a great job with the cleanings and you get a free toothbrush, small dental floss and toothpaste. Staff is nice, the patient rooms for cleanings could definitely use color or graphics. I'm in a market for a more chemical free dentist but this was a great place to get caught up on my cleanings. I also appreciate how the call me and annotate my chart by my preferred name Parking next door is validated so you don't have to look of parking on the street and the waiting area has comfortable seating read more

Ala Moana Dental Care - Front desk. Parking is up the ramp left of the office - Cosmetic Dentists Near Me - Honolulu, Hawaii

Do not go here unless you want your tooth extracted! Over the last year I had 2 root canals done here by 2 different dentists. Unfortunately both root canals failed! I ended up having one tooth extracted because I did not have the money at the time to have a retreatment by an endodontist. The second one I decided to have it retreated by an endodontist since I did not want to have 2 missing molars. I told the dentist at Ala Moana Dental Care that I am worried about the additional cost and he told me not to worry, if I get it retreated, by one of their recommended specialists, they will refund me my $500 I had to pay out of pocket so I won't have this financial burden on me. Well, I got the tooth retreated which was another $700 out of pocket, but I was only refunded $135. When I called, one person told me, yes I should get the entire copay refunded and another one told me the $135 is the out of pocket for the root canal and the rest was for the crown but they will forward this to billing who will take a look at it. This very misleading since it sounded like they would refund my entire copay which would be a financial relief compared to only a $135 refund. I called the office now 5 times over the last 2 months and everytime I am being told that billing will call me back and needless to say I have not received a call back! This is extremely disappointing and stressful because now I have a missing tooth and am dealing with this financial burden. I really regret going here and wonder if i would've went to a different office if I still would have my one tooth and wouldn't needed a retreatment on the other one. I want to add that everyone is super nice in this office but this will not relief my financial worries I have now or give me my tooth back. read more

Tbh, I was annoyed on this business coz they keep sending us junk mails. Like, give us a break people! And I am still annoyed on that part even until now... But on the other hand, I am grateful and satisfied on their service. Came here for the first time for my prophylaxis cleaning appointment. Damon from the front desk welcomed me in an efficient way. Love the professionalism! Fill-up the form using the tablet and t'was serviceable. After waiting for 10mins. Angela came out and guided me to the room where she did my x-rays. She's the most adorable and friendly young lady. She made sure that I won't feel awkward. Love her presence. Then Dr. Mandich did a swift checkup on my teeth ask me any questions and etc. it only took him a minute then he's out (full house I guess). The I was handed to the hygienist, Lorie, I love her the most coz she is so friendly and caring at the same time a socialite person when she talks. Love her humor and love how she explain things to me. I would definitely love her to clean my teeth next time. My experience was warmth. After the procedure Lorie gave me the kit and answered few of my questions diligently. Fast and great customer service - recommended for sure. Mahalo for reading and happy juandering fellow yeeps! read more

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Dr Christine was great ... along w all the staff. I needed help asap and they had 14 people waiting on January 1st - 1st yes they were open and kind on the phone but I had to wait. However they offered to see me at 6am on the January 2nd I was in horrible pain as we all know dental pain is the worst!!! They saw me and unfortunately my tooth was not repairable but it's in the back so no loss ! She said they could try to and let me know costs etc. I appreciated honesty & no BS. She did extraction which was professional/ clean quick! Clear directions on my care & I am healing well. The only criticism is that the floors need a good cleaning----the rest of the place is super sanitary I went to another dentist 2 weeks earlier and he told me I had tmj- when in fact this tooth was cracked . I will let him know!!! I trust the whole team from phones to billing etc. soo much Aloha thank you I now know why all my colleagues texted me your info & recommended your team! read more

Very disappointed! They don't really care about health, they focus on money making. Don't be fooled by "free consultation" since they charge you once you step in there. I was asked $2100 for a filling and had the same work done at $230 at another dental office. read more

I'm very disappointed with the way Ala Moana Dental Care handles scheduling. A week ago, they asked me to reschedule my appointment. I agreed and showed up at the newly scheduled time, only to be told--without any prior notice--that my appointment had been moved another 2.5 hours later due to a "system error." This is the second time I've experienced such a system issue with them. What's especially frustrating is that they enforce a strict 24-hour cancellation policy for patients, with penalties, but don't hold themselves to the same standard. Instead of taking responsibility, they told me they couldn't "squeeze me in"--as if the problem was mine. Very poor communication and accountability. Patients deserve better. read more

January 06, 2025 I am a new client of Ala Moana Dental Care for about 4 months and have been very impressed from day one. Entering the office, the people at the receiving desk were welcoming and professional along with the extension of ALOHA. { Ms Kelsey, Celina, Sydney, Ms Angel & Warren } I especially wish you think my dentist . . Dr Peggy Chen and the professional Team giving us Dental Care 7 days a week. Mahalo' Lenson read more

My wife recently received a certified letter from Ala Moana Dental Care informing her that they would no longer provide services to her -- a clear act of retaliation after she left an honest review describing her experience. That review wasn't unsolicited; it was submitted in response to an email from the clinic itself requesting feedback. Here's what actually happened: A root canal performed at this clinic was done incorrectly, and my wife was referred to a nearby endodontist to correct it. While suffering from significant swelling and radiating pain, she requested pain medication. Instead of showing empathy, Justin, a staff member, made inappropriate and humiliating comments in the lobby -- in front of other patients -- implying that she might be drug-seeking. The dentist ultimately prescribed the medication, which clearly showed that Justin was not qualified to make such a judgment. Initially, the complaint about Justin's behavior was brought to Chad, but it was brushed off. After the endodontist corrected the failed procedure, we made a verbal complaint again -- this time directly to another office manager, Crystal, who we believed would take the issue seriously. We were told it would be handled. However, nothing was resolved -- and instead, we later received a certified letter terminating her care. This clinic appears to be focused only on maintaining positive online reviews and is unwilling to tolerate honest feedback about negative experiences. Patients who speak up -- even when prompted to do so -- may find themselves cut off from care. We are currently awaiting a response from Chad, as we've seen him reply to other reviews here. We welcome an apology and a genuine effort to right this wrong. If Chad chooses not to respond, that silence will only further validate and solidify our concerns. Please know that this review -- and our request for accountability -- will not end here. Is this how loyal, paying patients should be treated? read more

I've been going here a few years but I'm finally calling it quits. There's so much turn over and inexperienced staff. Every visit is a lottery whether you'll get a good or terrible experience. It's like a factory, they don't really care because there's more people coming in the door after you. read more

HORRIBLE! Would not recommend. We went there today and the dentist DR. Komenaka was rushing, didn't wait for my son's mouth to be numbed to extract an adult tooth and was very rough and aggressive! My son has had a lot of dental work done the last few weeks due to some unfortunate situations but has not once cried getting numbed. He balled his eyes out and then as the doctor was yanking the tooth yet the doctor didn't stop at all. Gave the shots VERY FAST and was very rough. No sympathy. And if you had known what we had been through the last few weeks (this doc did) you would understand. They also had a staff meeting and were running behind so they almost didn't see us. But my son needed this procedure so the infection that he's been dealing with for 3 weeks would finally go away. I am highly disappointed. **edit no one has yet to call and check on my son after the procedure. It's been 3 weeks. Not standard practice for any dentist. I would really be weary before going to this place. read more

Fast! When I heard that Ala Moana Dental Care does a good job I never expected the staff and dentist to work so fast! It has been about 3 years since my last dental appointment. I needed a cleaning and a regular check up. Joseph highly recommended this place. He said all the staff members worked quickly. I got my X-rays, then the imagining done. Before I knew it, Dr. Komenaka came around ans checked my teeth. He said my teeth are in good working order. Ok. Check! Then Chelsea the dental hygienist came. Chelsea took the time to clean my teeth. Check! I do like Ala Moana Dental Care. I highly recommend them. Come and bring the family. read more

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Awful awful, awful customer service, and management I used their services before first of all the staff is very not pleasant and not so kind Second of all one time I came for cleaning treatment and then they kicked me in the middle claiming that there is another patient and it takes too long or whatever and then they wanted me to pay again for another session of cleaning which was so rude and disrespectful And then now I made a few booking which I had to cancel and they decided that I am dismissed from there. Company never seen something like that before awful services. I contact the manager and he literally told me that I am dismissed because I missed two appointments and said that he is not willing to void it awful customer service and I did apologize and I said I'm ready to come and also to pay a fee for my canceling but he still said I DONT WANT TO I a very rude way I do not recommend them to no one really !! read more

After many years coming to this clinic, its services turned to worse. My last visit was so bad that dental hygienists only skimmed through my teeth and wasn't thorough at all. After hygiene, a female doctor came and talked to hygienist behind my head, didn't even sit next me and take look at my teeth nor even talked to me face to face, and left. By the time after hygienist removed the bib and I got up in bed, dentist was gone. I really felt like just another number. I thought about giving another chance for next appointment since receptionist was nice and got an appointment, but more and more I think, I felt unsettled and called for cancellation of next appointment. Highly disappointed. read more

They demanded I pay $2,000 upfront for a root canal before any treatment was done, completely ignoring my insurance's in-network price. The staff were so incompetent they didn't understand when I tried to explain why a root canal already has a fixed cost since they're an in-network provider. If they try to charge you without pre-authorization from your insurance, insist on it and if they refuse, don't hesitate... RUN! Find another dentist who won't force you into paying an inflated, made-up price. This might work on someone without insurance, but trying to scam insured patients is absolutely wild! read more

just be careful with this office.They will quote you one price and perform the work then they charge you more a week later for that same work.They are deceiving.They also told my wife that they would give her the "early bird"price if she came in before 6:00am which my wife did.Then they tried to charge her the full price.When my wife mentioned it to them,they said "oops we forgot".Don't trust this place. read more

I love getting my teeth cleaned. I really love doing it at Ala Moana Dental! Open seven days a week from 6am-8pm, making an appointment that fits your schedule is so easy. There are many hygienists and dentists on duty in a clean and modern environment. Emergencies are taken right away. Walk-ins welcomed. Professional, friendly and efficient staff are a real pleasure. Validated parking. Conveniently located near Ala Moana. Highly recommended read more

While I did receive an appointment in a few days the dentist took my word for where the pain was and I'm pretty sure filled a lower molar that didn't require work. Turns out later I found out it was an upper molar that apparently was radiating pain in the general area. Looks like a paid a premium cost for a less than average assessment because I was in pain. Don't do it, Go to a dentist you trust, not one in downtown Honolulu. read more

I've been to Ala Moana Dental twice and both times were impressive. I have never been to such a well-organized establishment as much as Ala Moana Dental. They are all in tune with their schedule, patients, etc. It's impressive to see, it's like a CIA office lol And they don't waste your time, they get straight to the point! No waiting around. Try it out! I have nothing but great things to say. read more

I can't say enough about this place and the EXCELLENT CUSTOMER SERVICE than each member of my family receives here each and every time we come in from each and every member of the staff! Clean, conveniently located, state of the art equipment and very personal service from the doctors and staff. I have been a patient for over10 years and recently over the past couple of years got both my husband and son to join this office. Dr. Deverox is our dentist and is friendly and very personable and takes his time and answers all of our questions and we never feel rushed or put off. I even know funny stories about his Dad ! We love this office! I have recommended this office to anyone who asks. Mahalo to all who work here! See you on March 28 read more

As in my previous review with the original photo of the original script that is written WITHOUT a dose amount. and AFTER the phone call this morning, this is the email from the Dr himself, simultaneously " apologizing " and patronizing me all in one. STILL missing the error HE made. There is no dose amount on the script that according to him there is " nothing wrong with , it's the pharmacy that didn't carry the dose he put " WHAT DOSE?! It's blank. Complete lack of awareness and accountability. But I LOVE how their way to ahead of my reviews is to place blame on someone other than the doctor himself. While also continuing to " explain " to me that it's shorthand and my mistake for not reading it properly. What is the doseage ? Should be easy to read off the script you properly wrote there, Gary. read more

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I received fast and excellent emergency dental care. They were able to treat me the day I called for an appointment. The dentist and staff who cared for me were kind and very professional. They saved my vacation. Thank you, Ala Moana Dental Care! read more