Carpet cleaner was on time and did a great job. He was very pleasant and efficient. Price was…read moreextremely fair. I recommend them highly.

Fresh start carpet deep cleaned my carpets and made them look beautiful again. They gave us an…read moreestimate on the phone, scheduled 2 weeks out, and completed the work as planned. I'm a satisfied customer and will use their service again.

I was very excited to see the major transformation of my carpet after hearing great things from…read morethis company on Facebook and Yelp, but was completely disappointed!! Our appointment was for 9:00 AM and the technician did not show up until after 9:40 and didn't even call until 9:30 to say he was running late. In the meantime we were frantically calling Fresh Start, (on hold for 15 minutes) sending emails, replying to Arts email that said they'd be here at 9:00 on Jan 3. And after spending $200 on our carpet cleaning you can still see the high traffic areas around our couch. It looked better before they steam cleaned it. Soooo disappointing and waste of my hard earned money. I would have been better off renting a machine and doing it myself.

Oriental rug had animal stains. I did not know if they could get all stains out. However, carpet…read morecame back looking worse than when they took it - plus, stinks of strong cleaning fluid. Paid $572.40 to ruin carpet totally.

I drop off the rug on July 22nd. Estimated time was 2-3 weeks( rug needs to dry out. 3 weeks later…read moreI called them and I was told the rug was not washed YET!!! (3 weeks later!!!) because they don't have a proper detergent (REALLY??? - no-one told me that when we drop off the rug. They called me next day and said they washed the rug and you can pick it up 4 DAY LATER!!!! really?? what about 2-3 weeks that I was told it takes this time cause the rug has to dry out. we picked up the rug 5 days after they washed it and it looks awful, has a weird smell, does not look clean or washed, still WET in some spots. Have no idea who writes those positive reviews. paid $200. now I have to shop for a new rug.

Can't thank Mario enough for coming and cleaning our carpets on very short notice!! I never thought…read morethat carpet could look so good. Very professional and friendly and explained the whole process to my husband and couldn't be friendlier!! Would 100% recommend them to anyone!!

i have been using Carpet Concepts for years. They are very responsive, nice and do a fantastic job…read more Highly recommend. As a realtor i have referred them a ton -also with glowing reviews

I've used Carpet Concepts for years; Andy and Chris do consistently great work. Our rugs get…read morehammered by three dogs and two kids and they look brand new when Carpet Concepts is finished. Good prices as well and easy to work with.

​I tried to support a small business and I truly regret it…read more ​The Window: 2:30-3:00 PM. ​The Reality: At 4:30 PM, I was still sitting alone in an empty house with no cleaner and no response. ​I paid a deposit, was given a "running late" excuse, and then was completely ghosted when the second arrival time passed. To make matters worse, they are now ignoring my requests for a refund. If you value your time and your money, look elsewhere. Cheap prices aren't a bargain when the person is too unprofessional to show up or answer a text.

Troy did an excellent job cleaning our heavily spiked couches as well as some chairs! Everything…read morelooks great. He was very thorough and patient with the job. He was very responsive and a clear communicator. Would absolutely use again!

Great prices, but for a reason. They did a terrible cleaning job on my VERY expensive RH rug…read more Although my rug was soiled from wear over the years, I came home with more water stains, burns, and just misc. stains then I had before (see photos). They offered to deep clean once more but only managed to get a small percentage of their own water stains out. I explicitly told them to swatch their cleaners on a small portion of my rug prior to cleaning the whole thing to see how the rug would react to their cleaning products. They did not listen to this advice and ended up ruining the fibers of my rug and tinting it completely yellow instead of off-white/grey. ALSO - tell me why after 2 FULL DEEP CLEANINGS. I come home and try to remedy / spot clean a noticeably yellow stain - and I get soil on my towel? Can someone explain this to me? I now have a damaged rug that I can no longer use in my home. I advise you to take your business somewhere else if you have an expensive rug that needs cleaning. It'll cost you more then you think...

Great service. Highly recommended. They cleaned two rugs for us. Muhammad and the team are total…read morepro's every step of the way from clear communications of a pricing estimate by email, picking up the rugs from our home in Gladwyne PA within the estimated window and then delivering the rugs back to us 2-3 weeks later, all as expected. Our rugs are rejuvinated and look great. We should have had them cleaned sooner. We will definitely use Rug Professionals the next time.

Highly recommend this Ambler based company to clean your carpets. My wife is really picky but was…read morevery happy with our newly cleaned carpets. They were on time, polite and very professional. Also very competitive pricing.

I had the pleasure of meeting Scott (Owner) at my home this morning. My home has polyester and…read morewool carpet and was in need of a good cleaning. I was amazed at how wonderful my carpets look. Scott was very thorough and most professional. I highly recommend Gentle Clean.