We went to Promised Land for our long awaited glamping experience only to be told that our…read morereservation had been cancelled. we were told that Timberline sent notification of such in an April email. Funny thing is.... we never received this email but lo and behold when we contacted them they were able to find our email and phone number. hmmmmm! Their irresponsible attitude leaves us bewildered. We will never have anything to do with Timberline again!,,

This was an easy jaunt from Tampa for the weekend. The "glampsites" are located in the Hillsborough…read moreState Park among all the regular camp sites. The accommodations are beyond comfortable- a/c, fan, fridge, coffee maker, outlets to charge devices, and a comfortable bed. We basically had the comforts of a hotel room while being on a camping trip. The esthetics and convenient set up ensures we'll definitely be back!

Best customer service. Al gets our racquets done in a timely manner. When we have big…read moretournaments, he makes sure my daughter's racquets are ready even if we bring them a day in advance. And he knows racquets. His advice regarding string and tension helped prevent long term injury for my junior tennis player. Al is the best.

Been using Al to string my kids tennis racquets since 2017. There is no one else I would trust…read morewith my kids gear!!

Good bait..the service was great ..look forward to getting back with them and do some great fishing.read more

Service by Captain Joe and his crew is always right on and professional. Not only is the fishing,…read morebait, reels lines, top line, but the fun of going through the store and seeing what would make a fun day at the beach or a wish list is right in front of you. The crew is always there to help give recommendations but are not pushy. I have not visited in over a year but have plans to be there frequently this year. Can't wait to see everyone and how things have changed. Again, great job! Barracuda Bob's Captain Joe.

Every person explaining the owner's rage is telling the truth. Read the reviews with 1 star, they…read moreare all very detailed and explain that this business owner has something wrong with him. He has stolen a scooter from me that was purchased for a student. Upon coming to pick it up he got in my face and became confrontationa and told me we would never see the scooter again. He acts very tough, but it is all rage. He wants you to respond so he can tell you that you did something wrong. Do.not do business with this company you will regret it. Do not buy here.

Our experience with West Coast Kayaks started on a promising note but quickly turned into a deeply…read moredisappointing ordeal due to unprofessionalism and poor customer service from the owner, Jerry. We purchased two Heybike Mars 2.0 e-bikes (one orange and one gray) for over $2,500, including additional fees for assembly and warranty maintenance. We were assured the bikes would be fully prepared and ready for pickup, and that the store would handle any manufacturer-related issues on our behalf. Unfortunately, when we arrived to pick up the bikes, we encountered multiple problems: The bike locks and baskets were not delivered with the bikes, and we weren't informed of this until we arrived for pickup. Reggie, the employee assisting us, advised that they had extra baskets on hand and could install them while we waited. Both bike batteries were completely drained (0%), preventing us from testing the bikes or asking operational questions. The orange bike had knicks and scratches on its body and fender. The lights on the orange bike were installed crookedly. The controls on both bikes were improperly positioned. All of this was relayed to Reggie. After taking possession of the bikes, we visited the manufacturer's website to look for additional accessories. During this visit, we noticed the baskets installed on our bikes did not match those advertised as part of the package. The original baskets were supposed to include an iron bottom, while the substitutes installed on our bikes had open bottoms and appeared cheaper. While reviewing the website, we also noticed a pricing discrepancy when comparing the store invoice to the manufacturer's pricing. The store had ordered the bikes directly from the manufacturer's website, just as any consumer could do, but failed to apply a $100 combo discount and a $100 promo code. Instead of ordering the bikes as a combo, as initially discussed and displayed on the store screen, the bikes were entered individually, costing us an additional $200. While we believe this was an unintentional error, it added to our frustration and prompted us to follow up with the store. We returned to the store on Christmas Eve to pick up the bike locks and discuss these issues. At this point, Reggie called Jerry directly each time, and with each call, Jerry hung up after relaying his response to Reggie. This continued until Jerry eventually asked to speak to us directly. During the initial call, Reggie spoke with Jerry for more than 15 minutes while we stood in front of him, with another customer waiting behind us. Reggie relayed Jerry's response: all sales are final, with no resolution offered. After another call to Jerry, Reggie offered store credit. We explained that we were unlikely to return to the store given the mounting issues, making this solution unacceptable. On the third call, Jerry offered a refund if we returned both bikes within 1 1/2 hours on Christmas Eve. When we asked Reggie if the refund would include the additional fees for assembly and warranty maintenance, he said he didn't know and had to call Jerry again to clarify. At this point, Jerry requested to speak with us directly. When Jerry finally spoke to us directly, he was immediately aggressive and profane, shouting, "What do you not f*@king understand about a refund?" His tone was shocking and entirely unprovoked. Jerry then repeated his demand: we had 1 1/2 hours to return the bikes or, in his words, "All bets are off." With other customers in the store, we placed the phone on speaker so they could hear the way Jerry treated us. We initially planned to email Jerry about the issues, hoping for an amicable resolution. However, his abusive behavior and unwillingness to handle the matter reasonably left us no choice but to share our experience publicly. Over a $200 error that we believe was unintentional, Jerry not only alienated us but also lost the potential for substantial future business from us and anyone we might have referred--and we hope, many of you reading this review. After spending over $2,500, we expected much better service and support. A simple apology and a willingness to discuss the matter after the holidays would have been sufficient to retain our business. Instead, we were subjected to verbal abuse and unreasonable demands. If you're considering shopping at West Coast Kayaks, we urge you to think twice. Save yourself the frustration by ordering directly from the manufacturer or choosing a retailer that values its customers. Jerry's behavior and the store's lack of accountability make it clear that West Coast Kayaks does neither.

Customer service is outstanding, both guys that are there are very friendly and know their stuff…read more They have a very good selection of firearms and accessories. Amazing sales as well. The value for all their stuff is great! I highly recommend it.

Staff is very helpful and can order anything you need for various firearms at fair prices. Received…read moreitems I ordered in great time and exactly what I needed. I like that I can order almost anything I need from these guys. It's a smaller shop, so returns are not going to be as easy as a bigger operation, but I understand they don't have the volume to handle that, so be sure of what you need them to order. One thing that I would like to recommend is that they find a good ammo source to facilitate volume purchasing options to pass on discount pricing for ammunition. They do have some ammo offerings in stock, but it might allow customers to save by offering bulk pricing where they don't have to sit on the inventory. All-in-all, great experience with this business and will continue to use them for all my firearm needs.

Great customer service and very friendly. They have a very good selection of firearms and…read moreaccessories. The value for all of it is outstanding.

Great staff very helpful. Took care of everything I needed, answered all my questions I had and…read moregave me good sound advice.

Very bad place for anything om release day, 6pm is their cut off time for redeem any special…read morereleases, after 6 everything should be able to sale on a first come first serve base. BUT the employee and manager will hide most of them before 6, i seen it woth my own eye, they took about 7 pairs hide behind. And took out couple large size and try to sale them. Now i wonder why wouls anyome trust their release ticket or anything.

This place is probably one of the best bike centers I have ever seen at a mountain bike trail in…read moreFlorida. They are well stocked and have a bit of everything for sale here at reasonable prices. Bike, tires, tubes, lube, sealant, mountain, bike, clothing, helmets, mountain bike shoes, beer and assorted drinks to name a few. Not to mention it's a full service shop with a technician on site. They do everything except suspension, not because they can't do it, it's just not a sterile environment. Bike rentals on site, both e-bikes and full squish. You can go online to reserve a bike. It's well maintained and the gentleman working on 7/11 was super nice and knowledgeable. Just having this bike center onsite alone is a reason to visit the trails. You'll be well taken care of you need a bike repair.

Planned a birthday surprise for my significant other and rented two trail bikes for a few hours…read more Our guide at the rental center was friendly, knowledgeable and gave us pointers on where to ride first!!