TERRIBLE, patient recovering from triple bypass saw PA who could barely speak English instead of…read moreDoctor for check up and died 4 days later.

My family will NEVER EVER use them as our general practitioners again. They have screwed us over…read moreas patients twice (both me and my husband). Let me start in August of 2012 where I was sick with a upper respiratory infection which untreated turned into full blown pneumonia all because they refused to see me without a $300 deposit (my husband lost his job and we currently have no insurance). I ended up getting treated and put on 12 different medications at a free clinic which i am now on 2 different inhalers for the rest of my life because of their negligence and lack of caring for their patients. Now today, on 9/6/13 my husband needed to see them for high blood pressure (it was taken by his employer nurse being 180/110) and they refused to see him until 9/10/13. What kind of general practitioner turns people away when they are in their time of need? I thought they were supposed to care!!! Needless to say we will never go back and i will be spreading the word of their greedy money hungry policies and warning everyone of how horrible they are. I wish they would let me score a minus 10 stars for their rude receptionists who obviously cant see the urgency in their patients needs as well as the practices crappy policies that are basically killing their patients. Not to mention the office manager who is rude as hell and would be better off running a toxic waste dump with her attitude than an office of untrained individuals with no class or respect.

Dr. Hedrick is great. I can always see him within a week when I call to make an appointment. His…read moreoffice is so convenient to Elon and its students, and it's incredibly easy to find (always a plus when you're directionally-challenged). His nurse is incredibly friendly and efficient. He's also very careful to not overstep his boundaries. He'll perform pap smears and other lady things that I've found some men won't do, but he's also quick to say when he isn't sure about something, in which case he'll refer you to a gynecologist. He'll even call and set up the appointment for you. Because he has awesome doctor powers I can usually see a gyno the next day. My only bad experience with him was with an intern he was training. I'm usually okay with interns because they need to learn, however this female was a terror. Not only did she brush aside every concern I had (I make detailed lists when I go in), but she also had the gall to tell me that one of my pains was minor and chastised me for complaining when other people went through "real pain." So when the doctor came in, even though I thought I was fine (why should I doubt the intern?), he still insisted on checking everything out. Thank goodness he did because that pain was internal bleeding and I needed surgery. I could tell he was pissed at this intern for blowing me off (unfortunately he didn't hear some of her other comments), but I really would have liked to see him chastise her. I understand that he had to be professional though. So to sum up: Awesome doctor. but strongly consider refusing when they ask if you'll see the intern.

I've been a patient for approximately three years. I moved here from a large city where I had…read moreexcellent medical care and access to anything necessary. I was concerned about finding reputable medical care which led me to look into Duke related practices. I have been very happy with Kernodle Elon and in particular with Danielle Carter. She has managed to pick up where my old doctor left off and makes me feel comfortable and well cared for. Her knowledge is impressive, she responds quickly to messages/emails and her nurse is very kind. I would highly recommend.

The doctors at this location are truly wonderful, but the staff are disappointingly rude. They…read moreroutinely yell at their clients, and their general demeanor can be extremely gruff. Unfortunately, because of this, the behavior of the front-office and intake/reception staff hurts this medical practice's appearance of professionalism.

I spoke to a person answering the phone. She was able to find notes from our previous call. She did…read morenot respond professionally. I was very disappointed with the out come of this call

This is where all the really good doctors in Greensboro practice. Sincere, personable, dedicated,…read moreand thorough are just of the adjectives that don't even begin to adequately describe the doctors and staff here. I am so very glad that I made the leap and switched over to Dr. Tower - she's one of the best! Dr. Duncan is also very good! Mid-Town Pharmacy is close by and they are some of the nicest people around!

Bobby White needs some remedial training on bedside manner and apparently with female patients. He…read moreis not a good listener. And, he's going to do it 'his' way because he thinks he's a legend...in his own mind!

So, I went to this location July 3rd for a severe sore throat. Since I started a new job, I did not…read morehave any insurance. Hence the reason I went to NextCare. I was told the visit would cost right at $300 or, I could sign up for their NextCare Advantage for $161 and $32 a month. Seemed to be the best deal at the time. The nurse and the Dr we're pleasant to talk to. They immediately said after looking at my throat, that it was more than likely Strep. However, after the test done in the office, they ruled out Strep A. They told me they would have to send another swab sample to a lab and that it could take up to 3 days for results. The Dr went ahead and treated it as Strep anyways. Well, 3 days went by and I call. I was told their computers have been down for 2-days and they had no answers. Yet, my condition has worsened, not gotten any better. I called back today to find out the lab results came back negative for "bacteria". Great! So, I asked then what it was I had. The response and the reason I'm taking the time to write this review? "You would have to come back in, and pay to have another diagnosis'. What??? They did not even help me at all! I said,' You want me to pay you for another visit for the same issue that was never diagnosed? Hope this helps someone. I just threw $150 worth of my grocery money for them to tell me nothing!

I use KC Urgent Care because of the professionalism and care from the medical staff. I've never…read morebeen disappointed, only treated with respect, kindness, and with the correct treatment. Check-in at Urgent Care is easy, and the staff is engaging and humanizing. Why a one-star review? The CMA! Boundary Violations

Every time you go, they require you to show your license and insurance. They go over the same info…read moreas echeck so I won't bother to do that again. It's repeating the same info and doesn't make sense to do it twice. Staff is friendly but they need a better way to check in instead of having to go around the long rope and around again to the counters. It's difficult for walker and wheelchairs and anyone who has trouble walking.

This place is very unprofessional ! They were talking about my care in the open . I was in the exam…read moreroom waiting for the doctor while I listen them stating my name and talking my care in the open. If I can label this clinic with a zero I will. I feel very violated and if I didn't need to be seen ASAP I would have just walk out. I had Dr. Shah as my physician he was fine did his exam and went off his way. Most of my complaint is with the staffs front desk clerk . I just can't wrap my head around that they can speak about a patients care so openly. If I can hear them from the room I won't be surprise if anyone else heard. I work at the hospital and my right as a patient so this was HIPPA violation.If you are looking for good and caring care this is not the place .I just have to say if people hate their job so much they should find another career. Please save your money and time and don't go to this clinic . Please go else where.

September 21st 2024, 12 noon arrived at ER @the hospital. Wasn't busy at the time, waited for 20…read moreminutes and was called back to room to wait for doctor. An MRI was scheduled , at 545pm I was taken to Imaging room. At 9pm I was informed of the problems and I would be admitted for surgery the following week. Dr. Brandon Smith , performed surgery on Tuesday , 24th, very competent. I am greatly pleased. Although the recovery process has taken longer than initially expected, I'm doing great. Lost my job due to the length of recovery. Not a problem , what I can't take care of Jesus certainly can. DONT KNOW WHY IM LISTED FROM SAN FRANCISCO - FAKE NEWS!

My mother is 86 years old, has been dealing with chronic back pain for years. Over the past 3…read moreweeks her condition has become excruciating. She came to the ER today and arrived around 1:30 pm. She is laying in a bed in the hallway at 9:00 pm while we wait to speak to a doctor in hopes of having her admitted for treatment. I have never seen such an inefficient process and lack of attention anywhere. It is no wonder medical costs are so high and quality of care so low. I honestly do not understand.