Shout out to Khaleb! My battery had left me high and dry and I was already having a bad afternoon…read morebefore being stranded. Got a jump and drove straight to O'Reilly Auto Parts where I met Khaleb. He told me not to worry- he'd get my car all set. He got me a new battery and I was shocked to learn that the old battery he took out was the original manufacturer battery in my 2014 Mustang! The terminals had major corrosion on them and Khaleb cleaned them and installed the new battery. I was good to go! It was nice to end the day with getting a problem with my car resolved so easily by such a friendly, courteous and personable associate.

I came in lookin for some nitrogen valve caps. I wasn't expecting them to carry them but they had…read moreplenty in stock. They offer law enforcement discounts. Parking was plentiful and the staff was staff helpful. I was in and out quickly. The store was near and organized

I have been shopping at Auto Zones since I started driving. They had always been my goto place to…read morego and get whatever part my car may have needed. This was especially easy 'back in the day' before cars were run by computers. I knew how to change my own oil, change my brakes, give my car a tune up (my father made sure I'd never be at someone's mercy) and could always be assured that Auto Zone would give me the best of parts needed for whatever job. I once purchased a set of brake pads at Auto Zone that lasted FOREVER (until I sold the car at least). Since moving to the Burlington area, I've been trying out all sorts of places on a needed basis. I recently found myself desperate for windshield wipers as I left it too long. I used to rely on going to Auto Zone, buying blades & having a chat with the service person who followed me out to install them for me. Sadly, at this location, I bought a pair of blades (driver and passenger) spending a small fortune. The lady at the desk was very helpful as I didn't bring my reading glasses with me & couldn't make out the fine print in the catalog, but sadly, less than helpful in helping me (or finding someone who would help me) in putting them on. Yes, I realize that wiper blades are pretty easy to put on...once you figure out how to get off your old blades (each car is different), the thing is its messy. I was in my work clothes and didn't really feel like getting yellow pine pollen residue and dirt and grime on my work clothes. It was also the main reason I never minded paying a little extra at Auto Zone. If they are going to be like every other auto part store, without this added customer service aspect, what is the point in paying the higher prices? None.

The staff was very informative, prompt and courteous! The prices were better than other stores…read more They explained the process completely. When we went to return the old battery, there were very few questions asked and we were refunded our money! We will use this business again!

From the owner: Alternators,Starters,Batteries New & Rebuilt- FOR - ATV-Lawn Equipment-Marine-Industrial Quipmentread more

Had no idea Camrys came with California emission or federal emission gas caps. While they couldn't…read morefind one for me, they did tell me how to trick the sensor into thinking it was fixed. That was helpful and the light went off immediately. Friendly service. Plenty of parking in the lot.

If you ever replace an engine from advance auto to get a free replacement, even if your your…read moremileage is overdue, call Steven Rushton Advance Professional CAM Region 43 Triad Region (336)908-3447 stevenrushton@advance-auto.com RJ Automotive

Hubbards was awesome!!! Great service knowledgeable and caring!! Easy to get to! Gave me a killer…read moredeal! Thank you guys

I placed an order, they have been un responsive to my emails, voicemails, and they will not pick up…read morethe phone. DO NOT USE if you are in a hurry, becuase they don't care about your timeline.

I brought my vehicle in for a warranty issues, keep in mind this was the second time this issue…read morehas occurred. I had the service manager drive the vehicle and he confirmed there was an issue. Well, three weeks pass with no communications, so I called and was given the best excuse, "waiting on parts." When asked why did not someone call me to inform me about the process, I was told , "yeah". Well, another four weeks pass again no communications, I called again and was told " the person working on the vehicle was away on training, it would be a few more days." My vehicle was complete 2 days prior of two months. This experience was awful, and I would not never take anything them!!!

Absolutely ridiculous customer service. Made an appointment for a recall on my car. When I got…read morethere, I was informed the part needed to be ordered and was on back order. Why wasn't I told this before I took off work to bring my car to be fixed. I was informed I needed a multipoint inspection completed before they could order my part for a recall. I was told I called a call center and they just make appointments. It's the most ridiculous explanation I have ever heard. Why would I make an appointment to order a recalled part?!? I will NEVER return to Modern Chevrolet.

Communication could improve. I had a service appointment but had to change. Receptionist suggested…read moreI call back when my schedule was open. I called the next week and left the first of three messages. No reply two weeks later. I know the work is good from past experience but getting in is the hard part.

I could not have been more impressed! They went out of there way to provide honest, fair,…read moreprofessional service in a timely manner. I will be a forever customer. Thank you Eric and crew for taking such good care of my car and for fixing it so quickly. You guys are the best! Sincerely, Tracy Jones