I came in lookin for some nitrogen valve caps. I wasn't expecting them to carry them but they had…read moreplenty in stock. They offer law enforcement discounts. Parking was plentiful and the staff was staff helpful. I was in and out quickly. The store was near and organized

I have been shopping at Auto Zones since I started driving. They had always been my goto place to…read morego and get whatever part my car may have needed. This was especially easy 'back in the day' before cars were run by computers. I knew how to change my own oil, change my brakes, give my car a tune up (my father made sure I'd never be at someone's mercy) and could always be assured that Auto Zone would give me the best of parts needed for whatever job. I once purchased a set of brake pads at Auto Zone that lasted FOREVER (until I sold the car at least). Since moving to the Burlington area, I've been trying out all sorts of places on a needed basis. I recently found myself desperate for windshield wipers as I left it too long. I used to rely on going to Auto Zone, buying blades & having a chat with the service person who followed me out to install them for me. Sadly, at this location, I bought a pair of blades (driver and passenger) spending a small fortune. The lady at the desk was very helpful as I didn't bring my reading glasses with me & couldn't make out the fine print in the catalog, but sadly, less than helpful in helping me (or finding someone who would help me) in putting them on. Yes, I realize that wiper blades are pretty easy to put on...once you figure out how to get off your old blades (each car is different), the thing is its messy. I was in my work clothes and didn't really feel like getting yellow pine pollen residue and dirt and grime on my work clothes. It was also the main reason I never minded paying a little extra at Auto Zone. If they are going to be like every other auto part store, without this added customer service aspect, what is the point in paying the higher prices? None.

My son who is sixteen needed an exhaust repair on his 1993 Miata. He brought the car in and told…read morethem what he wanted done. Once on the lift they noticed additional work was needed. (The car is significantly lowered and the exhaust wore a hole in the cat). They called for approval and the car was ready for him when school was done. He had never handled something like this before (he's 16) so I was a bit apprehensive. Tiffany was most helpful and got him thru the process seamlessly. Thanx!

I brought my Nissan in due to rattling in the front every time I start it. They quickly diagnosed…read morethe issue, repaired it (without extra add ons) quickly and at a very reasonable price. I highly recommend them for all your muffler needs.

Had no idea Camrys came with California emission or federal emission gas caps. While they couldn't…read morefind one for me, they did tell me how to trick the sensor into thinking it was fixed. That was helpful and the light went off immediately. Friendly service. Plenty of parking in the lot.

If you ever replace an engine from advance auto to get a free replacement, even if your your…read moremileage is overdue, call Steven Rushton Advance Professional CAM Region 43 Triad Region (336)908-3447 stevenrushton@advance-auto.com RJ Automotive

I made multiple trips to this place to pick up parts since live only about an hour away. They tried…read moreto charge me a "handling fee" of app $12.00 for each order. I refused to pay and it took nearly 30 minutes of waiting for them to remove the charge. I tried to purchase an entire interior kit for my 66 Impala. After comparing their prices with Classic Industries for the same kit, they weren't even close in price comparison. Their minimum freight charge even on a small USPS size package was over $40.00 (smallest box). I won't say I'll never purchase from them again, but they will be my last resort ! Good luck to all

This place is a joke. I ordered a complete interior kit for my 65 Impala SS. When I ordered the…read morekit, there was one piece on backorder, the rear seat buns. When I got my interior kit the rear deck shelf piece was folded and bent into three pieces. I called and it was resent, same results. Ordered a third time, again the same results. I ended up making my own rear package tray. Next big issue, sun visors. My kit was to have complete sun visors. My kit contained the cut out material for the visors. Called Brianna, well the is a supplier problem, send me pictures. So pictures was sent. I got an email saying that my new complete sun visors was on the way. They came in, they were aqua in color, my interior is black. So here we go again. Rear interior sail panels, incomplete panels, bent and damaged, raw edges and they were not glued to the backing. I called again, the second set sent out was as bad as the first. The third set I was sent, I ended up buying glue and fixing them. After eight months and counting, I am still missing the rear seat buns, chrome trim for the bucket seats and rear view mirror support. The resent email I received from Hubbards was that the parts are in route on a container ship... Save yourself a bunch on head aches and frustration. Buy your stuff some place else. As far a a star rating, there is no negative star values

I brought my vehicle in for a warranty issues, keep in mind this was the second time this issue…read morehas occurred. I had the service manager drive the vehicle and he confirmed there was an issue. Well, three weeks pass with no communications, so I called and was given the best excuse, "waiting on parts." When asked why did not someone call me to inform me about the process, I was told , "yeah". Well, another four weeks pass again no communications, I called again and was told " the person working on the vehicle was away on training, it would be a few more days." My vehicle was complete 2 days prior of two months. This experience was awful, and I would not never take anything them!!!

Absolutely ridiculous customer service. Made an appointment for a recall on my car. When I got…read morethere, I was informed the part needed to be ordered and was on back order. Why wasn't I told this before I took off work to bring my car to be fixed. I was informed I needed a multipoint inspection completed before they could order my part for a recall. I was told I called a call center and they just make appointments. It's the most ridiculous explanation I have ever heard. Why would I make an appointment to order a recalled part?!? I will NEVER return to Modern Chevrolet.