EDIT: Norris Automotive issued an apology on a review, after reading other reviews I do believe…read morethis to be a genuine mistake from them. I brought my car to Norris Automotive because it was local and my vehicle had to be towed. From the very beginning, this turned into one of the most frustrating and dishonest service experiences I have ever had. I was told my car was flooded, needed a tune up and a new battery. The estimate was already steep at $600, but since the car was already there, I agreed, thinking at least the work would be done properly. Then I get the call that car is ready, the total is now $705. Annoying, but I stayed hopeful that the extra cost meant quality work. I was wrong. I pick up my car, pay the bill, and the receipt says I was charged for new spark plugs and a new battery. That's it?? When I get home, I pop the hood and to my surprise, the same corroded battery is still sitting there. On top of that, my engine cover is now cracked, something that was not damaged when I dropped the car off. I call immediately. Ryan puts me on hold and comes back with, "If you come back tomorrow, we will put the battery in." No explanation. No apology. No accountability for charging me for work that clearly was not done. At that moment, all trust was gone. I would not trust this shop to put air in my tires. I told them I wanted my battery money refunded. Ryan says I have to bring my card back in. On the drive over, I notice I was also charged an environmental and supply fee, something I would understand if they had actually replaced and disposed of a battery, but they did not. When I walk in, Ryan tries to play it casual and asks for my card. I ask him directly, "So I am paying $500 for four spark plugs?" He looks me dead in the eye and says yes, $110 for the spark plugs and $290 for labor. Oh, you mean the same labor that was supposed to include installing the battery they never installed. Absolutely unbelievable. I also ask about the environmental fee, he only offers half back.. Wtf? This place charged me for work that was not done, damaged my vehicle, raised the price after the fact, and offered no reasoning other than it was "an honest mistake". So you admit you have no quality control? If you value your money, your car, and your peace of mind, do not go here. Receipts of initial battery charge and refund attached. Stay clear.

They take good care of my vehicles whenever I need them too.. prices are very affordable I thinkread more

2nd review, four years later, this time a 97 Ford Ranger that I thought would need a new engine…read more Randy replaced the radiator, thermostat and water pump, did a thorough flush and had it ready the next day. Nothing like a mechanic you can trust. Thanks again, Randy.

New to area and just popped in to have some things checked out! Definitely friendly and helpful!…read more Honest too!!! That was surprising

My husband and I went to Advance Auto in Reidsville this evening thinking that we needed a battery…read morefor our vehicle. Steve came out and looked under the hood, went and got his machine and tested the battery. He told us that we did not need a battery but the cables needed cleaning off. He cleaned off the battery for us. We asked him how much and he said absolutely nothing. We were floored and offered again. He said no and that is what I am here for. I am thankful to see that kindness does still exist in the world. Thanks Again Steve

Went there couple days ago to get a battery tested. Not sure if it was my battery or alternator…read moreor starter. It was drizzling outside at the time. So I went I side to ask Jerome the man behind the counter to test my battery. He then asked is the it raining outside?? Lol why yes it is, good observation Jerome! So grab your tester and let's go get wet shall we. So he shuffled to the back reluctantly. I popped the hood then he made out like he could not see the battery terminals.... So, I said lucky for you Jerome I ha e two good eyes. And I connected them. He said his equipment was not reading. He said I'll be back. So I assumed he was going to get another device. Nope- he come back out with an umbrella.... Fiddled around wirh the device more said he must have bad equipment. So lol I asked do you perhaps have another device? He said no. So I disconnected the tester from my battery and said thanks for nothing! Went down the street they tested it no problem I purchased a battery there. I believe it was called Express Lube? They were so helpful. I called advance auto to complain about the service I didn't receive. They were kinda like Mehh... I'll pass it along. Asked for a Mgr to call me back - no one called me. I'd steer clear of this place because they can not be bothered.

Fair price, quick and quality service. Replaced a thermostat in my 2011 Ford Expedition, good…read moreexperience all around

I was referred by my son Wesley to Jeff at Womble because he is an honest stand up business and…read moredoes quality work. I spoke with Jeff over the phone about my car problem and he provided expert guidance and took time to help me with all my questions. Very friendly and honest! I really appreciate Jeff taking time out of his busy schedule to assist me! Go see Womble for all your car needs! They are TOP NOTCH!

My college-aged daughter who was in NC for school brought her CRV in because the Check Engine Light…read moreand a couple other indicator lights were on. She called to tell me that Womble ran a diagnosis and recommended an oil change and replacement of three parts related to the solenoid. They said this is a common problem with CRVs. My research suggested that issues with these parts could lead to engine knocking, reduced acceleration, reduced fuel efficiency, rough idling, etc. She was experiencing none of that, and that was conveyed to Womble. My research also suggested that solenoid issues are rare in CRVs, and solenoids can often last the life of the vehicle. I called my mechanic in Pittsburgh, and he said if the oil was low or contaminated, it could trigger the indicator lights, and he would start there before throwing three new parts at the problem. We had Womble do the oil change, but they also charged us over $150 for a diagnosis fee. It's been almost three weeks now, and my daughter has since driven the car 14 hours round-trip with no engine issues, and the indicator lights have not returned. I called Womble to request a refund on the diagnosis fee, which I believed to be unnecessary and excessive since a simple oil change fixed the problem. The owner told me he had documented that my daughter said the engine was making noise, even though I have a documented text exchange with her from that day where she specifically said there was no noise and that, other than the warning lights, the car seemed normal. Then the mechanic who worked on the car told me they "inferred a solenoid noise" based on what they were seeing (How in the world can one infer a noise?? It's either there or it isn't). When I asked for a refund on the diagnosis fee, I was told that they pay tens of thousands of dollars on diagnostic equipment, so they can't work for free, and that slavery was outlawed in the '60s (an ignorant, ill-informed comment that I found highly offensive). The mechanic said I was not remembering our original conversation correctly, but he remembers our white CRV clearly (the car is actually silver). I had my daughter choose this business because they generally had positive reviews online, but I feel she and I were taken advantage of. It is my opinion, and the opinion of my personal mechanic, that they could have determined in just a few minutes that the oil needed to be changed and recommended that we start there rather than incurring additional diagnostic fees.

Service is always done correct and timely. Everyone is very friendly and helpful. This is my goto…read moreplace for repairs and service.

nice people, good service and capable techs. However, make sure they disclose all charges and…read morework before giving them the go ahead. I have been a regular customer for over 5 years and have paid for at least 3 oil changes i did not ask for ("we thought you wanted it done"), and just recently was charged a $180 diagnosis charge to determine that my car needed an alignment even though I told them it needed and alignment. When i picked up the car they seemed apprehensive to show me the invoice and when i called them about it after the fact they argued with me...ie, i was wrong...they were right. Not a best practice in treating a long time customer. Trust is paramount to me. To slick for me. Wont be going back.

We purchased a 2025 Lincoln Corsair PHEV from Green Lincoln. Our sales consultant was very…read moreknowledgeable about the vehicle and able to answer all our questions, in addition to providing us with insights into new features we did not have on our previously-owned vehicles. There was no high pressure sales effort. The high quality of the vehicle was very evident, so that the automobile largely sold itself to us, with our sales consultant standing by to assist and inform us when we had a question or concern. This was our first Lincoln purchase, and we both came away satisfied with the vehicle and the sales experience. Everyone at the dealership was cordial and welcoming.

Another update on Green Lincoln. A HUGE shoutout to Eurobahn for stepping up and doing what Green…read moreLincoln wouldn't do. Gave me a great deal on a Land Rover Range Rover and took Green Lincoln's piece of junk off my hands. You now have a new loyal customer! CUDOS to them!

Excellent Service and People. I will buy more products from them like tires. The team that work…read morethere are friendly and approachable. Great knowledge of automobiles.

Honestly I would give it more than 5 stars, he answered my call set an appointment and fixed my car…read morewithin 24 hours. He didn't take advantage as I'm just a girl and made sure he kept in contact! thanks again