I love going in and getting my taxes done in a couple of days! Shelly was super thorough and quick and explained things to me that I didn't know mattered. Definitely keeping ATS on my roster for taxes. read more

Shirley is the absolute best! She's helpful, patient, and understanding! Highly highly recommended!

Date: 4/4/2024 Time: 3:20 PM 53° Partly cloudy Two years ago, I was going through so much stress in preparing my tax returns for 2021 the old school way. (Filling out the tax forms by hand, making duplicate copies at Office Depot, then running to the post office to mail them). This year I decided to use Alameda Tax Services to prepare my tax returns for IRS and FTB. I called and asked if they do drop in appointments. Answer: yes. I told her filing the return was basic; no capital gains and losses to deal with. Shirley was excellent in preparing the tax returns. She was quick, efficient and patient. It took her less than 20 minutes to do those returns. We reviewed the returns to make sure everything was correct. Signatures are necessary to file the returns. Thus, I will be at the tax office with the signed documents. The cost to do both returns was $176 for filing jointly. read more

Easy to schedule an appointment, fast turn around and explained everything, very reasonably priced. I'd give more than 5 stars.

Shirley is so efficient and nice with very reasonable prices. She owns a local Alameda business that's great to support too!

Shirley was so patient and helpful in answering all of my questions and helping my husband and me understand more about our taxes. Her fees were so affordable as well. We will definitely be reaching out again next year for her help. read more

If you are like me and claim 0 on your W-4, pay interest on the mortgage as well as school loans, etc. Then Tax season is a blessing. Hopefully it means a little bit of spending money or savings for the bank account. While some do it online, I prefer to actually speak to a reliable tax consultant every year. So this year I set up an appointment for February 2nd with Bob at Alameda Tax Services to get my taxes done early. Bob was good, interesting conversation since he is a retired International Hotel Director. He also is very knowledgeable regarding finances and of course tax services. I was in and out in less than and hour. And I paid way less than going to H&R Block. Alameda Tax Services is now my annual place to have my taxes done. read more

My husband and I had a pressing need for our tax returns to be done with a very quick turnaround -- at the height of tax season. Shirley did an amazing job of accommodating us, and we were even new clients. She understood the urgency and did our (rather complicated) tax returns in one week. She was a godsend to us, and I can't recommend her highly enough. My husband and I will definitely be going back to her! read more

I reached out to ATS a few weeks ago to help sort out a few messy personal income tax issues and received excellent and super fast service to resolve them. Shirley is very knowledgeable, responsive, and friendly. Highly recommend! read more

It was my first time filing taxes and I'm the skeptical type so I kept my options open. I first went to H&R and they tried to charge me $200 for each year of taxes that I needed to file! Ridiculous! After a brief phone call with Bob, I came in for a consultation on the day of. And he was very patient and informative. He had a great sense of humor and explained anything that I didn't understand. I told him my situation and he was very sympathetic and gave me a student discount. You know when a company really cares about your well-being and when they really don't. I will be returning every year to do my taxes here! read more

Wow! So my particular tax situation was a bit crazy and unique this year. I had multiple 1099s, W-2s, super weird tax forms I've never heard of before, issues with insurance, multiple states were involved, etc, etc, etc. To say the least, it was a mess. I knew that I was going to need some extra help this tax season -- but I couldn't just hire some schlub from H & R Block or Liberty (no offense). I needed the MacGyver of tax pros. Someone with true grit. That person is Elaine. She answered all of my questions and concerns in great detail. It was nice to feel confident filing taxes for once. She solved every problem with care and ease and would always go the extra mile. I was actually surprised by how smooth and painless the whole process was. Dealing with the IRS can be a bit nerve-wracking but I knew I was in good hands with Elaine and the wonderful staff at ATS on my side. Shirley helped out towards the end. She was as equally personable and professional as Elaine. I would definitely recommend her too. Judging from the other reviews it sounds like she's already a pretty well-established and revered tax pro. Alameda Tax Services is a breath of fresh air. We live in a world where local businesses are dying, especially in the Bay Area. These people are great at what they do and they don't charge an arm and leg for their expert services. Aside from their expert services they're absolutely delightful people to be around. Just sayin' maybe check out ATS next tax season. Never thought I'd look forward to filing taxes... tl;dr Alameda Tax Services is Awesome! read more

Did a quick and accurate Job with my taxes, though it was a relatively simple preparation. I give them 3 stars because I called and told them exactly how many forms I had and was quoted $60-70. Once my return was prepared I was told the total was $166 but then told he would settle for $100. I reminded him of the quote to no avail. It's kinda insane that the estimate was less than the simple 1040 return on the invoice ($96) not to mention the other pieces added (which again he knew about when quoting me). At that point it was done and ready to file and I paid rather than argue, but I certainly don't appreciate this dishonest business practice and will not be using this service in the future. read more

This was the first time my husband and I went to this place to file our taxes and it will be our last. We gave the accountant all our supporting documents to file our 2016 tax returns. I remember going through each items with the accountant. Somehow she managed to missed my 1099 Form. We trusted that they are thorough with their work. When we received one of our refunds, we noticed that the amount was incorrect and the reason listed on the letter was that we did not file my Family Leave Compensation (1099 form). I called the accountant and asked if she included the 1099 on our tax returns and she admitted that she did not. She did not apology for HER mistake. When I received the amended tax return, the reason the accountant indicated seem to point that we did not include the 1099 but she should of indicated that the accountant made that mistake and not the customer/tax payer. This mistake cost us money and time. We paid for a service that was unsatisfactory. I should of known when I picked up our tax returns and she was unable to locate it and seem very unorganized should be send me a huge signal but she was referred by a family member. We will not be a returning costumer ever again. Obvious, the owner replied stating that we forgot to include the documents. It was with all our taxes. Don't blame the customer just admit that you and your business is a mess and very unorganized. As I said it did cost us money and time! So your service sucked and will not recommend this place at all! read more

Alameda Tax Services were accurate, professional and well priced for their service. They diligently make sure they are getting the best possible results for their clients. I would recommend them highly! read more

I love them! It's a family run business and the owner, bob, will answer my questions every time I call. They are professional, nice and reasonably price. I recommend them to my friends and now I recommend them on yelp so everyone can see. My name is Daniel , the owner of "Daniel the locksmith " so you know it's a real review. read more

I really don't know how to say about this tax place. People are friendly nice. However, the staffs have no knowledge about the corporation tax. I was patient and went there many times to get my tax done. But the tax person even filed my original without my permission. I was very upset, had to hire another person to fix it. I will never go back there and if you have corporation company , DO NOT GO THERE. read more

I got a quote from Bob, and went into his office on Sunday morning (3/18). Bob was out sick, but Shirley helped me right then. I just bought a house, so I wanted to make sure my tax returns were done correctly. Shirley was very knowledgeable and thorough. My tax returns were done very smoothly, and I already received the state refund! I highly recommend Shirley for any kind of tax services which are listed on their website. read more

This is our third year with ATS. Shirley is awesome. Professional and knowledgeable service. Highly recommended.

Came in for a brief consultation after walking by. Bob was very helpful and was willing to look at my taxes and give me a fair & honest assessment. Bob was very detailed on the filing of your taxes and gives you the best ways to file. He ensures you write off what you are entitled to. The service is great and much cheaper that when I filed with H&R. I'll be back next year!!! read more

AMAZING ! As a new small business owner I could only do so much when it came to filing taxes on my own,so I went into Alameda Tax Services, helpless, with my tail between my legs knowing I would have to owe an arm and a leg on my taxes. Boy, was I wrong! Bob and Shirley were more than determined to get me the best refund, and they did! It was quick and painless, and all for a great low price! I'll be back next year , maybe even sooner, I just found out they do affordable bookkeeping too! I can't express how happy I am with their services, just suggest you try them out too! read more

This was my first time doing taxes, bob helped me out. Really good, he explained everything thoroughly. Did a well job and gave me tips for next year. Saved me a coo amount of dough but ye all around I appreciate this place read more

This shop is the best! All the staffs are very welcoming with good services .Whenever I need to ship important things to different states or countries all my stuff arrives on time and the price is good too! They also do tax services , passports and western union as well. This is my go-to spot !! :) read more

Friendly and efficient service. They worked with me to find a price that was fair but also affordable for my return. I highly recommend them. read more

Alameda Tax Service just did a fantastic job on my taxes!! I am getting a much better refund than I expected - and the best part is that ATS charged much less than other tax services I have used in the past. My taxes are rather complicated (I own rental units and have a small business) and they seemed very experienced at doing these types of returns. I also understand they worked at H&R Block for years. I live in Oakland - but it was super easy to get there (since it is just through the tunnel). read more

It was a good service overall.. I recommend them for the patience and considerate details.