Our technician Jose did a very thorough job in our chimney. He was knowledgeable and was able to…read moreexplain what he was doing and made recommendations. I appreciate he was able to accommodate me on very short notice. I called today and he was able to squeeze me in today (12/23). Extremely grateful! Thank you

Very nice technician arrived on time, did the inspection and gave recommendations, and adjusted the…read moreprice as needed. Quick, friendly, good value!

Great experience with this company. Been using them for a couple years. Felix and Paul came out…read moreyesterday for service check, and were exceptionally kind, courteous, professional, patient and explained everything to me. Plan to continue using Big City Plumbing for services and repairs.

Had a water leak behind dry wall on the opposite side of our bathroom. Called Big City and they…read moresent out Cris Shelton and James the very next day. Cris had to cut out drywall to make the repair. He found he needed a piece of equipment not on his truck so he had to return to the business and then come back. As he made the repair he talked to us letting us know what he was doing and why. Cris was friendly, courteous and professional. Great rep for the business. Would highly recommend using Big City Plumbing.

The service department is the worst. I've been waiting on my a/c since I closed in January. It's…read moreApril. Throughout the whole buying process, they explicitly told us that they would be able to deliver the house and put a/c in no problem even though we weren't going to have electricity or water right away (my elderly dad was doing that part for us so it was going take a min.) Then they said, no, we have to have electrical. Got that done. Then they needed everything done. Fine, thats done too. Now, all of a sudden, no one will contact me back. And of course the only people who you can get ahold of are the sales people there and of course this "Isn't their department." For the record, they were great during the sale. They actually got us into the house. But that doesn't really matter if I'm paying for a house I can't even move into yet. It's not even just the a/c, there are multiple things that need to be fixed. We need a totally new shower because when you turn it on, it sprays everywhere and the door doesn't even fit on it. The front porch needs to be fixed. Just several things need to be fixed before I can sign off on a final walk through. And, everyone who says they will call back, doesn't. Let's see if the GM actually calls back today like she said she would. Funny thing is, one of the ladies there warmed me about their service department kind of jokingly. But of course she said this right after I finished signing all my documents. So, if for no other reason, I would avoid this place at all costs strictly because of the service department and the fact that the sales department will dismiss any service department issues because its not their department.

I saw the review and honestly got scared away and was very hesitant to purchase. Our sales person…read moreBrandon was super helpful and got alot of support from his mangers. He was brand new at selling but was super helpful every step of the way. When we had issue his manager Isabel was there to help! She put so much attention to us that I felt as if she was part of our family. We want to thank the team again for everything that was done for my family and I. We cant wait to get the process finished and be in our home!

Person came for measurement and then never received estimate for the work. Promised estimate but…read morenever received.

My fence was blown by the heavy wind and rain a few nights ago here in Converse, TX. So, I looked…read moreon Yelp for a Reasonable & Professional Service that can repair my fence and to make it look like nothing has happened. Chis and Zach were AWESOME. They did a great job and it looks like it was built better than the original fence that was put up 2 years ago. I will be acquiring their services again for wood work inside of my house in order for us to sell our house in the future. They were very understanding with letting me watch them and to also answer my questions that I asked them. They were also precise, thorough and the fence is strong and secure. They were able to mimic/copy the same design of the original fence line for when it was originally designed. If you're looking for an honest and professional Fence & Welding Company, I FULLY RECOMMEND acquiring "Elite Fence and Welding" for your wood working needs. Their prices are also reasonable. They don't only work on fences.

What a great little nugget of gold I found in this company! When all the big box HVAC companies…read moredid not want anything to do with my petition, Avanelle came thru. Christian and Fernando came to my home and wasted no time putting my large window unit together and running! I was amazed how their knowledge and expertise was focused on the job at hand. They cleaned up after the finished and showed me how to run this A.C. Now I have a very cool house to enjoy! I think I will use them as my go to guys from now on! Awesome staff!

When you hire a company to do work at your house there are things you're thinking of and hoping…read morefor, and Avanelle delivers on them. Sometimes even before you know what you want! I had them come out to get rid of old, worn out insulation, and to install new fluffy modern insulation. These guys came to give the bid, their office scheduled the visit on my timetable, and the day of the job they delivered on the promise of making it easy. Not only that, but the level of care that they put into covering the floors, cleaning up after themselves, and protecting our walls & doors was really remarkable. The price was nice, for sure, but I think they over delivered on their promise so the value was really phenomenal. Oh and yes, the new insulation is performing wonderfully. Bring on the Texas summer!

The team was great. They came out immediately as I set up my consultation. They were knowledgeable…read moreand helpful with for completing the project. my roof was repaired the exact same day with great quality and proficiency. The pricing was phenomenal! Thank You Ruach

1st Choice Flooring was selected by Lumber Liquidators to install our new wood floors…read more Ernie and his crew did an excellent job. I am very pleased with their work and professionalism. Thanks guys! I will make sure to recommend you to everyone I know.

lst Choice installed my floor via Lumber Liquidators. I had to call them back twice because the…read moretransition pieces became unglued. Recently the floors sustained water damage due to a faulty AC, so I called them three times in hopes they could come out and give me an estimate. They said they would call me back for an appointment, and they never did. My insurance company is covering a complete install, but I won't be calling 1st Choice.

The two techs did what they were supposed to do -- clean our dryer vent ducts. We were charged $650…read morefor a 90-minte service. Outrageous. Never again.

I have been making appointments with several different air duct cleaning companies to get quotes…read moreand I found the one I am going to hire. Not only because their price was the most reasonable but because of Sam. He is professional, no nonsense and is not a salesman. He is thorough and reliable and also gave me his personal contact information if I had any questions. With other companies giving me quotes I found hidden fees, lies, over pricing and a big push just to sell me. Sam was to the point, honest, had a great sense of humor. He only quoted what was necessary to keep my home healthy and keep my unit running for years to come. When I asked him if he will be doing the job he reassured me if I felt more comfortable with him in my home then he would absolutely make himself available. Thank you Sam. I will be calling today to make my appointment with you!