I called and asked a simple question to who whomever answered the phone. They couldn't answer it. I…read moreasked them if the doctor that I was calling for did surgery she didn't know. Why would they hire someone to answer the phone to make appointments and to deal with the public and customers that don't even know what their office does and what their doctor do. This is the third time I have called to try to make a follow up appointment for two tests done in their office. They keep referring me back to my general practitioner. I will find somewhere else to go.

Never return calls, I received a referral, I've called 8 different times, they never returned a…read morecall. Worthless organization ‼

My husband just had a complicate back surgery and we were very pleased with the service from the…read morebeginning to the end. Everyone there he encountered was helpful and professional. Shout out to De Aryan and his team. A surgeon with such skills and knowledges he still cares so much of the patients and shared the details with us that is just amazing. SPOC is the right place to go if you need the best care.

Dr Aryan is a great doctor. He listens and he looks at images from imaging rather than just the…read morereport which is so important when you come from a smaller town that misses important things on images. He has a lot of experience. The front office staff is great, upstairs office staff is great too. MA's in the backroom are rude but thankfully they just call you in and ask a few questions and leave. Wouldn't leave a bad review because Dr. Aryan doesn't deserve that.

PLEASE READ...This was going to be a one star review but I decided that one moronic substance…read moreexcuse of a human being should not drag down a great team. The reception area peeps...fantastic! Dr. Ghaffar, wow what a gem! Yolanda who scheduled things for me...a great asset. Then of course comes the miserable person who's name starts with L and ends with an i. You just need to leave. You are single handedly ruining the whole place, your scheduling abilities are zero...your people skills are a zero...just leave. All I can say is stay away from the Grinch, have Yolanda do the scheduling for you.

I have been to many, many physician offices in my life. I have NEVER seen such an incompetent…read moreoffice as this one. I cannot even rate the doctor, as I never saw one. Seems like if you are scheduled with an APP, the office should advise you in advance that you will not be seeing a doctor but rather a Nurse Practitioner. Red flag #1. Saw the NP with MRI results in hand and on a CD. NP ordered a back x-ray. Seriously?? An MRI was already performed, do you think a simple x-ray will tell you more than that? The office never called me to schedule the back x-ray nor the physical therapy that was ordered. As in NEVER called me. Red flag #2. So aside from this, the office tried to charge my insurance for the MRI that was already completed. Also, they did not even bill my insurance for over 90 days from my date of service. Once the insurance paid, I remitted my co-pay amount. Then, about 6 weeks after I paid my co-pay, they sent my account to collections. Red flag #3! It's literally unbelievable how awful this place is. I cannot imagine the poor patients besides me who have had similar experiences. I am just fortunate I found another Neurosurgery office who actually knows what they are doing.

Dr. Stecker was nice and thorough but the office does not follow up…read more I called about 2-3 times over a 3 week period and left a message for the medical assistant to ask if doctor has reviewed my MRI yet. No one ever called. If they think that I'm waiting a month and a half to have them wait for my next appointment to go over it. I'm going to someone else. The part that makes a doctor bad is almost always the way the office is run I would save your time and go somewhere else if you are in pain. They will make you wait I called today to cancel my up coming appointment and explain why I'm canceling it. The women on the phone cared less when I told her why I was canceling it. Update 4 hours after post: Doctor magicly calls me to go over my MRI results. He told me that the report says..... Isn't the doctor supposed to look at the MRI himself and not read the findings of another doctor? I have changed the review now to a one since the doctor just wasted my time. When I told him that I have called 3 times before and did not get a call back. he stated 'this is the first i heard of it.' Yea because the office did not tell you anything. He didn't even apologize for the way his office handled the situation. When I told him that I was referred to Stanford by my pain management doctor. He basically said ok, whatever, type attitude. Then goes to tell me that if after I go to stanford for the other opinion I can come back and see him. Why would anyone go to any other doctor after stanford?

My dad is a patient of Dr. Rafael Zuzuárregui, and it's been going well since transferring from…read moreStanford Neuroscience Health Center in the beginning of 2018. Dr. Z and his team are great with answering questions/concerns and refilling prescriptions within 24 hours, sometimes same day.

I will not comment on the doctor, only the office staff. Horrible efficiency! This office called me…read moreas they received a referral from my 84 year old mother's primary doctor. They gave me an appointment date for her and I accepted. The office sent an eight page form for us to complete and called three days prior to confirm the appointment. I called the morning of the appointment to alert them that my wheel chair bound mother was on her way by transport bus and that I am as well by car. When I met my mom at the office, we were told that they do not accept her insurance that is on file. Why would they accept the referral, make the appointment, send the paperwork and confirm the appointment if they were not contracted by her (very well known) insurance company?? Why wait until the time of the appointment to tell us this? It was beyond inconvenient for us, especially my mother! Did not even receive an apology.

I was referred to Dr Medhi after having a couple episodes of passing out. The second time landed me…read moreat Urgent Care, so I was referred to a neurologist. I was seen right away by someone in Dr Medhi's office. She ordered a MRI of my brain and EEGs. The MRI took place at a different location and the two EEGs were a week apart at the office there. Following the second EEG, I was given the results of everything done to date. At this time, I am waiting for a more in depth EEG to be set up, and have not yet actually met the doctor, but we're working on getting things all figured out.

Dr. Bhatia is an incredibly attentive neurologist & remarkable physician. He and his team have…read moregiven me exceptional care from diagnosis to recovery. The medical office have amazing service and I have always felt valued and cared for. They are very empathetic, communicative, and professional. I am thankful to him and the team, and see that they are truly making a difference.

I was referred to Dr. Perminder Bhatia by my primary care physician due to ongoing symptoms that…read moreneeded attention. About a week after the referral was sent, I called the office to check on it. At that time, they told me they had not received it. When I called back later, they confirmed that it had been received, but I was told it would be three to four weeks before anything could be scheduled. Since then, I have called at least a dozen times and left multiple messages, including on different extensions, hoping someone would call me back. The staff member handling referrals has shown no professionalism, compassion, or care for my situation. Not once did I receive a call back, despite repeated attempts and expressing how important this was to me. I completely understand that Dr. Bhatia is very busy. If the office had simply told me he would not be able to see me, I would have accepted that and moved on to another referral. What is unacceptable is the complete lack of communication and compassion. A simple phone call could have saved me weeks of waiting and allowed me to seek care elsewhere sooner. I have now had to get a new referral and schedule with another doctor, but my appointment is four months out. This whole experience has been extremely upsetting. Patients deserve basic professionalism and communication. Please do better, Dr. Bhatia.

Dr. Levy replaced my C7 T1 disk in 2018. Only pain I had afterwards was swallowing but I was told…read morethat was from the anesthesiologist shoving a tube down my throat. No pain at the incision or in my neck. 2 weeks later my range of motion was so good was told I didn't need physical therapy. 4 weeks later I was harvesting grapes. I was petrified something bad was going to happen and it ended up being a sore throat for a few days and few weeks of sleeping elevated and no lifting. 4 years later and I'm fine. There's no lingering anything. What a great job.

Dr. Saxton treated my migraines with thoroughness & compassion. I don't know how I would have made…read moreit thru the '90's without her expertise. She was available to me whenever I needed her.

I was Dr Saxton's patient for approximately 10 years until she abandoned my care in 2017. I cannot…read morein good conscience recommend her. Dolly's an absolutely lovely person. Empathetic. But what no physician worth their salt does is abandon a patient's care without explanation. My appointment was canceled by voicemail. I couldn't reach her assistant by phone and no one from the clinic returned my calls, offered any explanation or alternative. I had to figure it out on my own. I've had 14 spine and hip surgeries in 24 years. My spine, neck and hips are basically rods, screws, plates and scar tissue, Pain med refills are time sensitive and running out puts a patient in even more excruciating pain. She put not just me but the doctorS (plural) who followed her in untenable positions. She became a friend as well as my doctor. I referred numerous patients to her. Found her a place to get physical therapy. Even a personal trainer. So that she wouldn't even respond to a text or a call from me was insult to injury. Who does that?! When she needed me, to write a letter in support of her as a treating physician, I did so without hesitancy. What I learned isno good deed go unpunished. And it's literally taken 7 years to undo the delicate medical issues she and the pain doctor who preceded her caused me. It's very challenging to get off narcotic medication. And I did. Suffice to say, I'm very lucky to be alive.

If I could give him a 0 I would. He very rude and he make you feel like you don't have anything and…read morethat you are making your pain up and has miss diagnose me and I had a workmen comp case he like don't involve me I don't want nothing to do with that and his staff also told me the Doctor doesn't want to be involved so don't involve him and put that everything was normal. But the test shows other wise that there something wrong. I'm even wandering how did he get his license. Not a doctor I would recommend at all.

Never been late to an appointment in my life but do to circumstances beyond my control (unusual…read moreheavy traffic) I arrived 2 mins after my expected arrival and was told I couldn't be seen. No one in the lobby at all waiting to be seen even. I wasn't even offered to wait to be squeezed in. After having waited 2 months for this appointment was told to come back in in Dec. I understand policies but 2 mins!!