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    Ernestina Saxton, MD

    3.7 (3 reviews)

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    3 months ago

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    2 years ago

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    3 years ago

    Kind, thorough, patient, brilliant, friendly... Just the best. Office has been remodeled, clean, and staff is friendly and helpful.

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    Neurosurgical Associates Medical Group

    Neurosurgical Associates Medical Group

    2.6(5 reviews)
    6.8 mi

    I have been to many, many physician offices in my life. I have NEVER seen such an incompetent…read moreoffice as this one. I cannot even rate the doctor, as I never saw one. Seems like if you are scheduled with an APP, the office should advise you in advance that you will not be seeing a doctor but rather a Nurse Practitioner. Red flag #1. Saw the NP with MRI results in hand and on a CD. NP ordered a back x-ray. Seriously?? An MRI was already performed, do you think a simple x-ray will tell you more than that? The office never called me to schedule the back x-ray nor the physical therapy that was ordered. As in NEVER called me. Red flag #2. So aside from this, the office tried to charge my insurance for the MRI that was already completed. Also, they did not even bill my insurance for over 90 days from my date of service. Once the insurance paid, I remitted my co-pay amount. Then, about 6 weeks after I paid my co-pay, they sent my account to collections. Red flag #3! It's literally unbelievable how awful this place is. I cannot imagine the poor patients besides me who have had similar experiences. I am just fortunate I found another Neurosurgery office who actually knows what they are doing.

    Went to this office on June 11as my husband has two factures in his back that has not healed. They…read morewere to refer him to a radiology. We have called the office once a week one time got a live person the other times just had to leave a message for a call back. Which never happen. Finally today we spoke with office staff who let us know that they never forwarded the referral. We have been waiting over 2 months. If in need go somewhere else where they actually care about your treatment. I won't even give them one star!!!

    University Rheumatology Associates - University Neurology Associates, East Medical Plaza, Suite 301

    University Rheumatology Associates

    4.0(4 reviews)
    0.0 mi

    Dr. Stecker was nice and thorough but the office does not follow up…read more I called about 2-3 times over a 3 week period and left a message for the medical assistant to ask if doctor has reviewed my MRI yet. No one ever called. If they think that I'm waiting a month and a half to have them wait for my next appointment to go over it. I'm going to someone else. The part that makes a doctor bad is almost always the way the office is run I would save your time and go somewhere else if you are in pain. They will make you wait I called today to cancel my up coming appointment and explain why I'm canceling it. The women on the phone cared less when I told her why I was canceling it. Update 4 hours after post: Doctor magicly calls me to go over my MRI results. He told me that the report says..... Isn't the doctor supposed to look at the MRI himself and not read the findings of another doctor? I have changed the review now to a one since the doctor just wasted my time. When I told him that I have called 3 times before and did not get a call back. he stated 'this is the first i heard of it.' Yea because the office did not tell you anything. He didn't even apologize for the way his office handled the situation. When I told him that I was referred to Stanford by my pain management doctor. He basically said ok, whatever, type attitude. Then goes to tell me that if after I go to stanford for the other opinion I can come back and see him. Why would anyone go to any other doctor after stanford?

    My dad is a patient of Dr. Rafael Zuzuárregui, and it's been going well since transferring from…read moreStanford Neuroscience Health Center in the beginning of 2018. Dr. Z and his team are great with answering questions/concerns and refilling prescriptions within 24 hours, sometimes same day.

    Abbas Mehdi -California Neurological Center - Office info

    Abbas Mehdi -California Neurological Center

    3.0(2 reviews)
    8.2 mi

    I will not comment on the doctor, only the office staff. Horrible efficiency! This office called me…read moreas they received a referral from my 84 year old mother's primary doctor. They gave me an appointment date for her and I accepted. The office sent an eight page form for us to complete and called three days prior to confirm the appointment. I called the morning of the appointment to alert them that my wheel chair bound mother was on her way by transport bus and that I am as well by car. When I met my mom at the office, we were told that they do not accept her insurance that is on file. Why would they accept the referral, make the appointment, send the paperwork and confirm the appointment if they were not contracted by her (very well known) insurance company?? Why wait until the time of the appointment to tell us this? It was beyond inconvenient for us, especially my mother! Did not even receive an apology.

    I was referred to Dr Medhi after having a couple episodes of passing out. The second time landed me…read moreat Urgent Care, so I was referred to a neurologist. I was seen right away by someone in Dr Medhi's office. She ordered a MRI of my brain and EEGs. The MRI took place at a different location and the two EEGs were a week apart at the office there. Following the second EEG, I was given the results of everything done to date. At this time, I am waiting for a more in depth EEG to be set up, and have not yet actually met the doctor, but we're working on getting things all figured out.

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    Alan Birnbaum, MD

    Alan Birnbaum, MD

    1.4(9 reviews)
    6.9 mi

    My mom had a visit with this neurologist and she was alone. He treated her absolutely horrible she…read morecame home in tears he told her she has dementia without any testing then said and their gonna pull your license from you as well! How do you diagnose someone like this with no compassion she said he wouldn't even make eye contact with her she then asked about the pain in her neck and he said your not here to talk about that.! My mom is 80 years old and was treated horrible.!

    Dr. Birnbaum was rude from the beginning of the appointment to the end. He was dismissive and…read morearrogant. I have had a health issue since I was a child, and have been diagnosed with my medical condition, a diagnosis supported by several other doctors. He dismissed my medical issue and went about asking questions about my mental health for most of the appointment, something I don't have a problem with (again confirmed by other doctors). He tried very hard to ferret out some psychological issue for my health problems. When that failed he continued to dismiss my condition and decided I just needed to take yoga. He obviously didn't believe in my medical condition or try to understand it. For someone having to deal with a medical condition that affects my life, this is extremely painful and degrading. He did spend a decent amount of time with me, but most of that time was devoted to asking questions that weren't relevant. For the few questions that were relevant he usually cut me off when I was answering if what I was saying didn't fit into what he thought or believed. He, then, summarized everything on his tape recorder, which was a complete waste of time since he obviously disbelieved everything I said and hardly offered any advice. The advice he did give was completely inane and not something one would ever follow up on. If you are looking for a thoughtful, compassionate doctor who seeks to listen and understand and really help his patients, do not go to him!

    Ernestina Saxton, MD - neurologist - Updated September 2026

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