I had an appointment scheduled, but it was cancelled upon my arrival due to the office not having…read moremy updated insurance information on file. When I called to confirm my appointment, I proactively offered to provide my new insurance details, and I was instructed to bring the card with me. However, upon arrival, I was informed that a new referral was required despite being an established patient with a point-of-service plan. What was most concerning, however, was the unprofessional conduct I encountered from the front office staff. From the moment I walked in, I was met with rudeness and a lack of knowledge regarding insurance procedures, which further complicated an already frustrating situation. Unfortunately, the office manager was not able to assist me in resolving the issue, and her attitude mirrored the unhelpful and dismissive behavior of the front desk team. Dr. Goswami is an excellent provider, and I have always appreciated his care. However, based on my experience, I believe the front office staff and management need to be addressed to ensure that patients are treated with the courtesy and professionalism they deserve!

After bad experiences from long wait times to setting an appt for a 3 part procedure which they…read morescrewed up and were not ready for in the Kearny Mesa Office, I finally got the final procedure set in the Rancho Bernardo office, I did the 5 day prep for the minor surgery, showed up, was prepped with an IV ready for the procedure and the doctor had to leave with no one to take his place, A TOTAL waste of my time. I would find someone else as I have had nothing but problems with the California Pain Consultants!!

The nurses and doctor provided an exceptional experience, making both my husband and me feel…read morecompletely at ease. Their friendly demeanor, laughter, and engaging conversation created such a positive atmosphere. The entire office ran smoothly, and it was clear the staff genuinely cared about each patient. Kudos to the team--and to the leadership that brought such a great group together!

I think the doctor is excellent but perhaps that's causing them to be too busy to communicate fully…read morewith patients and follow up with them

I left and tried other places, because I have been struggling with back and neck pain other places…read morehave just given up at least Dr Salazar keeps trying things. I recommend that you follow up with staff they often don't follow through

The service at this office is horrible. Seems their goal is to get you in for as many copay's as…read morepossible. I feel like cattle. The staff couldn't care less about you or your health. The physicians job is not to assist, it's obviously to placate you and move you out the door as quickly as possible. I had an epidural procedure there and the pain in both legs is now absolutely unbearable. I can stand for 5 minutes at best. Told the director who, again didn't care. Order another MRI sent me out the door. No anti-inflammatory, no help whatsoever. Just take my money and move me along. Horrible experience each time.

Dr o is not only a caring dr but he is completely honest and reliable I used to be able to see him…read morewith my back injury and he did my epidural injections and pain mgmt and he was very good

The doctor seems like he's awesome. The problem is Sharon. A few of the men have had good…read moreexperiences with her, so maybe she has a problem with women? She has come across harsh, uncaring, and cruel unnecessarily. Instead of being kind and empathetic to those suffering in chronic pain, she was brash unforgiving And unwilling to adapt. She is literally the obstacle to my life being better and less painful, but ego and selfishness shined above it all. I am so sad and disappointed by how cool Health Care professional has been. So I don't know how some people have had good experiences with her unless she was having a bad day and did not know how to apologize. Or maybe she's Picky about who she's kind to? I don't know. I just know is that I'm sad and in pain because of her.

I have 2 Nero Drs. 1 radiation oncologist, 1 hematologist-oncologist-2 radiation (fluoroscopy)…read moremedicine Drs. And a radiation surgeon (fluoroscopy) and that's just at Stanford. Dr. Ky is my 3 rd pain management dr. And I have had 3 physical therapists and a chiropractor. I was taking 150mcg patches of fentanyl with 8 norco 10 mgs and optional morphine pills. First visit with Dr Ky and he had something to try. Second visit we found there was little to no relief so he had another idea. Within 60 days Dr. Ky has had me 80% less pain taking just a couple tramadol in the morning for the whole day. I sleep, I play with my children, I'm back in school and working. I could not do any of those before Dr. Ky. My insurance doesn't want to do anything but pay for meds, and we still make it work. He really wants people to feel better and mo e on. He really is looking for non medication solutions to pain for EVERYONE. So expect to hear something crazy, he is the only one doing a lot of these things. They are tried and tested and working. If you want pills, go to lags. If you want relief from pain and solutions for a better life, this is the Dr. for you. His waits are getting worse but that's because the good news is out. Thank you Dr. Ky and best of luck to anyone reading this.

My experience here has always been good. Staff is great the office is always maintained. Dr Ky I…read morewould like to thank you for everything.

All Grossman wanted to do to improve my spinal stenosis was to give me shots in my back - which did…read morenothing, except give Grossman plenty of money from my Medicare. My right arm and hand never really improved. Go to Dr. Larsen at Sierra Pacific Orthopedic Center instead.

Dr. Grossman listens. That has been the toughest part of my journey in pain. I think the toughest…read morepart was learning to live without it, it had been so long. I appreciate his candidness & ability to ease my concerns, he even laughs at my terrible jokes (nervous habit).

If I could give zero Stars I would, I've been trying to make an appointment with this place for the…read morepast 2 weeks and they don't answer their phone and they don't return your phone calls. Horrible!

Review for Dr. Amierh. Recently received a pain injection, (2/03/23) During the injection I felt…read moresome pressure, which would be a normal feeling. As soon as the procedure was done, (right side abdomen area) there was an immediate reaction. I believe the needle went all the way through my mucsle. This caused my side to swell up to half the size of a small football! I walked out of the office only to realize this is not normal. Went back in to ask what is going on, what happened. What happened next was appalling! I suggested that he may have missed, and he told me I have gas! Then instead of having me sit and watch it for a while, I was told if it gets worse go to emergency! The fear alone that he may have punctured something was so intense for me. Bottom line.....They sent me on my way to end up in ER.

Well I want to say that the staff here are the best and care about you and go over and beyond to…read morehelp you. How ever the Manager there is the not the same. She doesn't follow thru with requests. Doesn't seem to care. Getting tired of calling and calling with no answers. I think she is in the wrong business!

Run to ANY other place! In short: It's gross, they lie, the staff is beyond unprofessional, and…read moreit's a billing scam! Their incompetence literally could have killed me! In long: I scheduled here because they told me they handled intrathecal pump refills. My current doc doesn't take my insurance anymore so I've been calling trying to find a new place.They said they could take over. I waited almost 3 hours to be seen past my appointment time! Then to be told they don't do pumps! I had told 3 employees what I needed to be seen for!!! So wasted weeks getting a referral, my chart being sent, and waiting for the appt. Time I could have used to find another doctor! A pump going dry can be fatal! They literally risked my life wasting this precious time! It's dirty! Looks like someone thrifted medical equipment from a place that had pulled it from a dumpster. The "nurse" who helped me had hickeys on her neck and was wearing Victoria's Secret blinged work out clothes.Thick girls (I'm big so no hate) can wear skin tight if they want but it wasn't professional. They told me my blood pressure was high and they'd recheck it. Critically high! 210/105! They never rechecked. I was in crazy pain so the nurse said that was why but I've never been that high, not even close! After the NP informed me they didn't do pumps that was it. NP was a jerk. Like I was the idiot for expecting them to do the refill and not because their employees told me they did it! They then told me I owed the copay. I asked for what? They wasted 3 hours of my time, really weeks! I would never have gone had they been honest they didn't do pumps!!! Nice scam! Mind you as I'm waiting the front desk girls are having me wait while they talk about social media post! "look at what my (ex?) posted. Why are they still thinking of me?" WTF cares!? How about doing your job not making someone wait while you scroll? Weird concept I know but on brand for this shit show of an office! So then she runs my card and tells me it's declined. I tell her funds are there. Already fuming because why am I paying when your employee lied!? She tries multiple times. Tells me declined. I ask if there is a way to pay online, she tells me yes then blank stare. Ok how?! She doesn't know! Yada yada she calls someone else and surprise it goes thru. She tells me it will be $20. Later I look and she actually charged $25. Gets even better! Today I get a weird text from some company about a bill due. It's this scam of a hell hole!! Saying what you ask? That I owe $20? $25? No! $30! This place is beyond disgusting. Ambulance chaser version of a "doctor's" office! Gross office, unprofessional staff, and an all out scam! GMFU There were several people filling out new patient packets. I thought maybe it was because it was new patient day. No. No it's because NOBODY returns! Okay, I hope I've said enough for you to hold your own health in high enough regard to steer clear of this place. **I tell the "nurse" while she takes my entire medical history (the history they just had me write out in minute detail in the waiting room) that I have ABPA. A lung disease. I say the abbreviation and the full name and in short Aspergillosis. She types away for a minute then turns the computer toward me asking "is this it?". She had "osteoporosis" on the screen. Yes. Yes, the ole osteoporosis lung disease. Are my leg bones connected to my lung bones? Yes, I know it's not a common disease and hard to spell, but just ask. I would like to think someone working at a pain clinic knows what osteoporosis is and that it's not in fact found in the lungs and doesn't start with any of the letters of ABPA.

Care quality, the providers are not real doctors and they don't listen to your needs , and when…read moreyour appointment is at 2or 3 they don't take you into an 1 hour late for the provider to see you for 5 to 10 the most not acceptable that's why I stopped going there.

He's amazing and takes her time ! I recommend her if she's still taking new patients.read more

I miss Dr Bonnie Her. She was our doctor for quite a few…read moreyears Never had to rush thru an appointment or wait for a long time to get an appointment Dr Her got me to the specialists I needed by connecting the dots with various problems I was having. I will miss her office always. I always felt that she was what a doctor should be.