Dr. Liu is by far and away the best dentist I have ever had. He really and truly cares about his patients. He also keeps up with the latest technology while maintaining reasonable costs. Let's face it. No one really LIKES going to the dentist, but Dr. Liu is so kind and patient that the experience is not something I dread. I look forward to a long relationship with Dr. Liu. read more

Wow! Dr. Liu and his staff are wonderful! They do the best work! I had walked in a couple months ago with throbbing pain and was told that I needed a root canal. To be honest, I was sooooo scared. I work in the dental field myelf but have never needed a root canal before. Everyone I knew was telling me how much it was going to hurt, and about how terrible an experience they had had. So when Dr. Liu told me a root canal was needed you could just imagine what was going through my mind! Before and during the procedure Dr. Liu and his assistant were keeping me informed, letting me know in detail what was happening and what result we would get. After he was done, I was like, that's it? really?? Dr. Liu did such a wonderful job! I didn't feel a thing during the procedure and little to no pain the following days. YAY!!! I just went back for my full exam and had my cleaning done. Again, the staff was wonderful! They were nice and gentle and Vicki does an excellent job at explaining my insurance and cost breakdown for me. It's great to be able to go somewhere where you know you are in GREAT hands! Dr. Liu and his staff provde A+++++ dental care, their office is very cozy, they offer saturday hours, they have high tech equipment, and let's not forget that you can catch up on your latest action videos while you're getting your treatment done! I would definately reccamend Dr. Liu at Sweet Home Dental Care to everyone! read more

Wow!!!!! Dr. Liu and his staff rock!!! A family friend referred Dr. Liu to me as I was in SEVERE pain due to my wisdom tooth needing to be removed. Within minutes he called me to set up an appointment to come in the very next day.( He even stayed late to accomodate me!) I must admit I was VERY scared of having my wisdom tooth removed and had heard about close friend's and families terrifying experience having this procedure done. After he performed the X-rays and took a closer look, he advised I needed to have my tooth removed by an experienced oral surgeon to prevent any complications as the cavity had now almost damaged the nerve. He arranged for Dr. Jennifer Liu to take a look and to see if she could help me ASAP!. Dr. Jennifer Liu is very knowledgeable and quickly got everything in order to remove it. The whole procedure took less than an hour, and she removed not 1 but 2 widom teeth!!!!!. Later on that night, after the surgery, she followed up by texting me to make sure I was okay.And also had me come back in the office a week later to make sure that my mouth and gums were healing okay. I can't say enough about Dr. Alan and Dr. Jennifer and staff!. They are great! read more

I have been seeing Dr Alan Liu for several years, he is knowledgeable, super friendly, and the equipment is state of the art. However, the atmosphere is a little cold IE all hard surfaces, their billing is disorganized, and the staff seems inexperienced. Plus personal and business details are easily overheard and openly talked about in and around patients. As a small business owner myself, i value customer service and public relations, and often after leaving this dental center I feel conflicted. I keep coming back because after all, i get taken care of with personalized attention. Therefore my recommendation is positive, but please keep an open mind and be forgiving. Practice makes perfect! read more

I had two crowns at Alan's place. The crowns were too high and the bit was terrible. But Alan told me the crowns were perfect and it is my nerve problem. I have complained about the pain to Alan so many times but he didn't think the cause was the crown, but my nerve. I was shocked. The two crowns cost me a lot of money and I didn't want to him to work on my nerve again. So I gave myself 2 months to see how it went. Unfortunately I got laid off and had no money. But months later the pain went worse and I got to see other dentists to get 2nd and 3rd opinion. The all told me that the bit was terrible due to the high crown and my nerve got damaged due to the bit. I had a serious treatment on my nerve which was very health when I was Alan Liu, but was damaged after his so-called good crowns. The dental problem also caused my glands swollen due to the bacteria. Alan should have done his due diligent, but he did not. Everything I visited his dental clinic, he was always rushed to surf online. There is no way for me to give him five starts. read more

Sweet Home Dental Care Alan Liu DDS. in San Pablo CA is one the the best dental office I've ever been too. I'm really afraid of going to the dentist and Dr. Alan always make me feel comfortable every time. He's a really professional and caring person. He has two assistant Vicky and Angel and they're both the greatest person you can ever meet. I would recommend anyone who's looking for a clean, professional and caring facility to get their dental work done at. read more

I had really good experience with Dr. Liu. I had an old crown (from another dentist,) that had cracked and needed replaced. Dr. Liu has the ability to make the replacement all in one sitting, no need for temporaries, or follow up visits. I guess I am rough on my teeth, or maybe clench them in my sleep or something, but the new one broke as well. He made me a new one to replace it and no extra charge. I'm staying with him as my regular dentist. read more

I am so grateful for Dr. Liu's help and generosity! I was in terrible pain from a tooth abscess and they understood that sometimes, it just can't wait until Monday morning. My dentist had just left on a long vacation when I had a dental emergency on a Friday evening. He called Dr. Liu to see if he could help me out and without pause, I received a call from Dr. Alan Liu that he could see me in the morning. Not only did he show up, but he brought his wife Dr. Jennifer Liu (also an Oral Surgeon) who greeted me with a warm welcome. This incredible team, graciously agreed to take time out of their day off to see me on a Sat. morning. Within an minutes of arrival, they had taken an X-ray, performed an exam, drained the abscess (which if you haven't had one is horribly painful) and I was on my way with prescriptions in hand. They both individually followed up with me. Such good people! Many thanks. read more

My regular dentist retired, Dr. Liu's office is very close to where I live and I saw he is in business more than 10 years. Therefore, I decided to give him a try. Making an appointment is easy; I got an appointment within a week. Go in for a check up, his office is very impressive, has a lot of high tech equipments I never saw in other dental offices. The check up and cleaning went very smooth. The problem arose when I come back for a filling. After he removed my old filling, he told me there is no way to fill my tooth again, he will have to give me a crown job. That is a $800 job. He should have told me in the first place. He is a dentist; didn't he know I need a crown job before he removes my filling? What a rip off. He makes the crown from his high tech computer; making one crown after another, just couldn't make one fit my tooth. After 3 hours finally got the job done. What a waste of my time. Fortunately I didn't plan any other thing on that day. On my way out, they ask me to paid the bill. I told them I have insurance, they said my insurance only cover half of the cost, so I let them charge $400 into my credit card. Few weeks later I got the statement from my insurance company, they paid 80%. I didn't call them at that time, I want to see if they will automatic refund the over payment to me. I waited another 30 days, they didn't. Therefore I go into their office to ask them for the over payment refund, then the receptionist schedule a payment for me to receive it in 7 days. They should balance their account each month and notice I made a over payment and automatic refund my money. From the date I do my filling to the date I go ask them for a refund, that is 2 months long. There is no way they will get that slip off their mind, they are trying to cheat their patient. If you go to this dentist, check your insurance statement very carefully. Time to look for another dentist. read more

I was very lucky to meet Dr. Alan for some procedures and treatments years ago. As a patient with weak and sensitive teeth and experience of visiting Dentists, I could tell Dr. Alan stands out from other Dentists. He treated my teeth in such a caring, gentle, and adept way that a trust was immediately established. Upon finishing my treatments, I encouraged my family to see Dr. Alan. Due to the planned relocation, we moved away from the area. Very soon, I found out I was missing Dr. Alan. I was not surprised Dr. Alan's office is Sweet Home Dental Care as he truly cares his patients. After we moved back and settled down, my wife's crown fell off. I called Sweet Home Dental Care for help, and Vicky, Office Manager, promptly arranged the appointment. As expected, everything went smoothly. Then, I called Vicky back and started my journey of fixing my teeth with Sweet Home Dental Care. At the end of the first meeting, Dr. Alan presented a detailed Treatment Plan. As my teeth are worn out too much and very low, Dr. Alan suggested "open bite" for me. I've been successfully following his plan and could feel my general condition is getting much better after each appointment. Dr. Alan is very knowledgeable and locates the sources of my dental problems accurately. He has managed to save my teeth, and always chooses the best option and quality material. To ensure the best result, Dr. Alan never rushes the treatments. He'll make sure I'm fully recovered from the previous procedure and my gums are back to normal, healthy and strong before he starts the next treatment. As always, he is adept, gentle, and thorough in his treatment. I would say Dr. Alan is a gifted Dentist. When I did need to see a specialist, Dr. Alan referred me to the best specialist in the Bay Area. Dr. Alan treats his patients as extended family members of his Sweet Home Dental Care. He does extra work to help them get well, and has high standards for each procedure. Dr. Alan is a good listener. He communicates with his patients before, during, and after procedures. Before procedures, he would have a private talk with them and gets to know their concerns. He would explain to his patients what he's going to do during the procedure. During procedures, when he's going to do a major work, he'll tell his patients so that they are prepared for it. Whenever he senses any stress from his patients, he would pause to see if more help is needed. After procedures, he would update his patients about what has been accomplished. Dr. Alan is an excellent evaluator and planner. By following his plan and schedule step by step, I'm amazed at the accuracy of his diagnosis. Dr. Alan always makes sure his patients are comfortable and ready before each procedure. Dr. Alan is both the best dental surgeon and "architect" or "designer". He not only fixes his patients' dental problems, but also makes sure their new teeth look beautiful. My case is a good example, Dr. Alan opens bite for me, from there he creates a new and healthy environment in my mouth and around my teeth, and then he installs strong, healthy, and good-looking new teeth for me. At Sweet Home Dental Care, there is a friendly, dedicated and ready-to-help team. Vicky, Office Manager, is the first person to answer your phone calls and greet you in the office. She manages all your paperwork and is willing and ready to address your questions and concerns. Whenever I have any questions, she is always there. She cares all the patients and does everything possible to make them feel comfortable and at home. Vicky convinced me to have teeth cleaning and introduced me to Jerilyn, Dental Hygienist, who gave me a new experience with teeth cleaning. Vicky taught me how to use dental floss threader step by step, so that I could keep my newly-installed bridge and gum clean and healthy every day. Heather, Dental Assistant, is caring, encouraging, and detail-oriented. She helps me get ready for each procedure. During major and long procedures, she monitors my conditions and makes sure I'm doing well. I'm impressed with the temporary crowns she has made for me. They look so real, most friends think they are permanent ones. I was afraid of teeth cleaning due to my past unpleasant experience. But Jerilyn, Dental Hygienist, has changed my views on teeth cleaning. She helped me relax with her calm and soft tone. She handled my teeth so gently and skillfully, and my teeth felt so clean, that I'm looking forward to the next teeth cleaning appointment. I am recommending Dr. Alan to families and patients who are looking for a gifted Dentist who really cares his patients and enjoys working for them. I am recommending Sweet Home Dental Care where you would meet a team of sweet professionals who are focusing on keeping your teeth healthy and giving back your confident smile. read more

Dr. Alan Liu provides outstanding, pain-free work. For someone who is afraid of the dentist and prefers to avoid it altogether, it was great to have major dental work completed by such a respectful, kind, informed doctor. His attention to the patient and sharing information on the treatment plan, options, etc. is comforting. His staff is very helpful with insurance issues and they provide you very accurate cost estimates before work begins. The office is inviting and relaxing. The TV's you can watch while receiving dental work help you feel more at ease. I especially love the new releases! Dr. Alan Liu and Sweet Home Dental are true gems of the Bay Area. read more

Dr. Liu is knowledgeable, gentle and responsive. He has been my dentist as well as my sister's for a few years now. Unlike other dentists, he never tries to oversell you with dental services you don't actually need. He is also patient and answers your questions. Most importantly, if you call or email after hours when you have an emergency, Dr. Liu responds to you even if it's the weekend or holidays. In this day and age, when doctors no longer care and are generally not reachable or available, it's really refreshing to have a doctor who cares. I had the bonding on my front tooth come off during a holiday weekend. Even though it was not painful or bleeding, I found it embarrassing, and was so grateful that Dr. Liu called me right back and fitted me in to see him on the next business day. It put me at ease and saved the holiday. I know that he has also done this for people who were not his existing patients at the time they called him. My sister and I now live in South Bay but Dr. Liu's skills and attitude make it worthwhile for us to travel 50 miles each way to see him. read more