Dr. Lavassani is a lovely person and a thoughtful, focused clinician. Highly recommended!

I was looking for a dentist for my mom. I saw Dr Lavassani's good reviews and scheduled an appointment for my mom. Dr Lavassani was amazing. She was very patient and explained everything thoroughly. There was even a follow up call after my mom's appointment checking in on her. The staff here really does care about their patients. Lulu was also extremely helpful with explaining what insurance covers. read more

She's a good dentist and I'm satisfied with her work which resolved all problems. I have no complaints worth mentioning. She really tries to help and she really cares. She's a competent, experienced dentist. read more

This is an old office, with tired equipment, including an old x-ray machine that produces really fuzzy images. I came here for a few years for myself and kids, because it was the only nearby option covered by my low end Delta Dental plan. This was a big mistake. The reception is a bit cold and bizarre, but I'm good with that. Scheduling was always weird. But mostly... the dentist is just not all that skilled. She spent hours, literally, working on two between tooth cavities. Less than a year later a different dentist with a better X ray machine showed me that there was rot under the fillings. And indeed, while fixing it, showed me the goopy black stuff that the filling was hiding. I thought I was taking care of my teeth by coming here regularly for cleanings. I was actually deferring needed dental work. read more

My son and I have been going to Firoozeh for about a decade now and feel so grateful to have found them. Her and her staff are always very friendly, attentive, and professional. All the services I received so far have been of excellent quality, especially the caps on my two front teeth. Firoozeh wanted to make sure the new caps matched the rest of my teeth so she suggested we compare the different shades outdoors. Perfect match! The caps have been in for almost 5 years and I still forget they are not my original teeth! Granted it dose take awhile to get an appointment but waiting for Firoozeh is always worth the wait! read more

Delta website said taking new patients. Called, spoke to her and could barely understand due to thick accent. She was extremely curt and hung up on me as soon as she said no appointments until October. Click! read more

I have been going to Dr Lavassani since I moved to the US almost 7 yers . One time I had an emergency I called them just booked an appointment for the same day. The front desk is so welcoming . Dr Lavassani is so kind and professional. Highly recommend them . read more

I have been going to Dr. Lavassani for over 16 years now and she has been the best! Here's why: 1. She is both a wonderful human being and dentist: she is warm, intelligent, funny, and understanding. I have never felt worried or concerned when going to her. 2. She always goes the extra mile to ensure you understand how to keep your mouth healthy. I've never had a Dr. explain to me so simply but in depth what was wrong with my teeth and what should be done. They don't get paid to do stuff like that. Only a dentist who really cares for her patients will spend time in the middle of a busy day to educate her patients like that. She truly treats her patients like her family. 3. She is phenomenal hands. What I mean is that she not only has steady hands, but is able to do her work to make sure the patient feels as little pain as possible. She is extremely skillful and gentle. 4. Her and her staff are always there for you. Any issues I have had in the past, be it paper work or what not, they have made a handful of phone calls on my behalf and kept me in the loop. 5. Lastly, she believes in being minimally invasive. I have heard about past experiences from friends and family, that their previous dentists have told them that their situation requires a oral procedure but after getting a second opinion, they find out that that is not the case. Dr. Lavassani, however, believes that if a procedure is not necessary for the longevity of the tooth, then there is no reason for a procedure. She will only do procedures as a last resort, which is the best form of medical practice. Some of these negative reviews are surprising to me. I have had a handful of experiences with medical professionals and have a few in my family and my standards are very high, and I believe Dr. Lavassani without a doubt deserves a 5-star review. I'm planning on going back to Dr. Lavassani as long as I possibly can, and will refer her to anyone I can. read more

My child had an appointment at 1:30 we came 25 minutes early to fill out paper work. Office was closed for lunch. I was told by a lady who was sitting in a car that I cannot park in the parking lot I told her I have an appointment and this lady is the receptionist of this office and she is crazy and have an attitude. She is not pleasant at all. She answers the call and keep telling people to "hold the line" because she is helping a client when in fact she isn't. Then I noticed she ask what insurance you have and if is the good one like PPO she will give you an appointment sooner rather than a months or two for the HMO no good insurance. I was given the paperwork after 10 minutes when she open the door. Then it took 20 more to verify insurance. Receptionist is so damn rude honestly is damaging the image of this office. My child appointment with the doctor was ok but I won't be coming back. read more

Pay attention to the reviews here! The woman who answered the phone had a terrible attitude. She cut me off immediately and started talking about my insurance and that they couldn't get me in until August, so she didn't want to waste much time talking to me. Um.. that's not how you introduce yourself to a new patient and then once I said I wanted an earlier appointment, so that won't work, she hangs up on me abruptly. Unprofessional and very typical based on the reviews she already has. read more

I've been coming here for years, always greeted with smiles and a good attitude. I had pain in the past and was seen the same day , always good , caring service. I used to be afraid of the dentist office due because of the drilling sound until Dr. Lavassani presented the idea of wearing sunglasses to block out the overhead light and bringing headphones so I could listen to music. Sending a big thank you to Dr. Lavassani and her staff! read more

When I saw Firoozeh, I was about 23 yo and I needed to have wisdom teeth removed. She was very kind and skilled so I went to her for a check up. She didn't find any cavities but she tried a new imaging and found I had 13 potential Cavities and recommended the white composites. Within 6 months of the work it fell out and within two years my tooth broke and I had to have root canal. She is either incompetent or unethical to have recommended invasive procedures when there was no need to damage perfectly healthy teeth. read more

Dr. Lavassani is an excellent dentist who is kind, gentle, patient, and wise. The dental assistant is also kind and gentle (qualities that are important when trusting people to work in your mouth). I had a problem and called the after hours number during a holiday weekend; my issue was triaged and we determined it could wait until the next business day. I was given an emergency appointment and I am grateful for Dr. Lavassani accommodating me. Soraya, the front desk and billing person is also kind but often seems swamped with work. If you are looking for a very good dentist and dental assistant, come see Dr. Lavassani. read more

Dr. Lavassani has been my dentist for over 10 years and though I recently moved to Sacramento, I still come back for appointments since she is one of the best dentists that I have had in the Bay Area. She is kind, patient and considerate when working with patients. The staff are great and open Saturdays for those of us unable to make it on the weekdays. I recommend her to family and friends as one of the best dentists that I know. read more

My older daughter saw Dr. Lavassani two times, and both times she was really pleasant and kind. My younger son needed a pediatric dentist, however, so we got a referral to see a specialist. When I informed them that for the sake of convenience that I wanted my daughter referred to the same dentist as my son, the receptionist made me drive to the office to pick up the referral, which may be protocol, but when I arrived she was extremely rude to me. I feel badly for Dr. Lavassani, as her front-end staff has garnered her office so many negative, but legitimate reviews... read more

I'm afraid of dentists. I hate getting fillings and cleanings. But I love Dr. Lavassani. Here's why: 1. She is absolutely delightful as a person: warm, smart, funny, and kind. I felt comfortable with her immediately. 2. She goes the extra mile to make sure you understand how to keep your mouth healthy. I've never had a dentist explain gum disease and oral cancer to me in such detail. They don't get paid to do stuff like that. Only a dentist who really cares will spend time in the middle of a busy day to educate her patients like that. 3. She has good hands. Take it from me; I've moved several times in the last 10 years, gone to a lot of different dentists, and had a significant amount of work done. She is skillful and gentle. 4. Her staff is great. I had insurance problems at first while trying to schedule the appointment; they made a ton of phone calls on my behalf and kept me in the loop. Soraya and Lulu are efficient and truly pleasant. Also, they gave me a detailed estimate up front, including what my insurance would cover. Nice not to have surprises with a dentist bill. Some of these negative reviews are surprising to me. I'm a healthcare professional myself, and my standards are very high. I'm planning on going back to Dr. Lavassani as long as I live in this area, and I'm sending my husband and daughter to her too. Yay! We found our family dentist. read more

Had my first visit with her today- and will start off with how clean and nice the office is. It is in a home like setting which is really awesome. The dental assistant was very warm and friendly- she seemed shy, but I still felt comfortable with her. Dr.Lavassani came in and I was so delighted to meet her. She took her time explaining, and i enjoyed that she wasn't pushy when telling me what i needed to have done. I will continue to see her, and hope that all my experiences are as nice as the first. read more

I called to reserve an appointment and they asked for my insurance info. I got a time for a checkup within a few days. I arrived to the appointment, and was pleased to find they already had gathered all the insurance info. I filled out the usual forms and then got in with little waiting. There were some fillings to be done, for which I made another appointment, which also happened smoothly. Dr Lavassani is very friendly and has the patient first in mind. The only small problem is that the building could use a bit of a remodel... But this is just aesthetic. read more

I'm not impressed with their support staff. In my experience, they are typically rude and unhelpful on the phone. I don't go to the dentist myself, but I schedule appointments for an elderly family member who goes to this office as its under their insurance. But, they are lacking in my first impressions. read more

I had two experiences with Lavassani's office. I called and was given a noon appointment. When I showed up as directed, Dr. Lavassani berated me for disturbing their lunch time and curtly told me I'd have to return at an appropriate time. I returned later and was somewhat curtly given a rather large stack of paper to fill out. Much of the stack concerned my ability and means of payment. Then they wanted my wife's financial data as further assurance of payment. When I asked about that bit, I was told "Just fill out the papers." Reflecting that folks that can't manage simple manners usually can't manage more difficult matters like dentistry, I left. read more

1 star too many. Terrible service rude receptionist has amnesia or someshit. Canceled all appts. Will not be referring anyone!

Maybe she used to be an awesome dentist. Maybe she still is, but her receptionist is to blame...I dunno. Here's what happened, tho: I went to her for my first appointment, which I had scheduled for 9 am. I arrive at 8:50 am, thinking there will be paperwork, but the office opens at 9 am, and the door is locked. No one arrives until 9:02, and then there IS paperwork. A guy who got there after me gets seen by the dentist first--she ignores me and takes him right in. I fill out the paperwork and then wait for 30 minutes--finally, the receptionist (who had been MIA or I would have left after 25 minutes waiting!) comes back and I tell her I can't wait anymore. She didn't understand and wanted me to reschedule. I won't be back--they're not wasting any more of my time. If you wanted me to be seen at 9:30 am, schedule me for 9:30 am, not 9 am. read more

Dr. Lavassani has been my primary dentist for years now. She's a great dentist as well as an amazing soul. Her team is also very kind, and helpful. Sorayya khanum/front desk has always tried to find a time for me when my case was time-sensitive, even when I didn't have an appointment and Dr. Lavassani was fully booked. Lulu is also an exceptionally talented and experienced assistant. I've introduced a few friends, and all of them were satisfied with the services. read more

I won't go into too many details, but I will say I do not recommend this dentist. I stopped seeing her when she almost dropped my crown down my throat multiple times. She blamed me for having a small mouth. She also dropped the crown on the floor. I had to have my root canal re-done because she missed one of the canals! read more

I have only used Dr. Lavassani's service for routine teeth cleaning and checkups. The staff is very friendly and professional, and the mailed reminders for the next visit are a great bonus. I have enjoyed all of my visits so far. read more

Dr. Lavassani is great I have been with her since I was 8 years old now I am 20. She always takes her time and gives great advise. She is such a sweetheart. Her staff is amazing. read more

My entire family goes to Dr. Lavassani as she is a great dentist. My kids love the receptionist since she is always warm and takes an interest in them. The dental hygenist is also very sweet. I'm always smiling when I leave their office both from my clean, healthy teeth as well as the friendly atmosphere! read more

I have yet to visit this office because I have been told I have to wait until my insurance sends them a roster with my name on it. This sounds reasonable enough except when they say the roster is only sent out once monthly. Even that is reasonable enough, until they say the doctor is out of office for more than 1 month and the person who handles insurance is also. They will not even let me schedule an appointment in anticipation until they see my name on the roster. I have a letter from my insurance listing them as my primary for dental care, and still they will not schedule me an appointment. I am pregnant, and need dental care--but they keep stringing me along and have told me now to call back mid-March. By then I will have been waiting two months for dental care. This is not counting the wait time for the appt which I have been told is 1 month out. I am very upset as I decided to give this place a chance despite some disgruntled customers (per reviews on here), and have thus far seen that they are correct. This location is not efficient and not professional. The person on the phone is rude, snaps at me when I ask questions and very audibly frustrated. read more

I went in for the first time as an emergency apt because I had broken a filling off my tooth. I had an xray taken and was told that I had an infection in the root and that I needed a root canal....cost $2,200 with no insurance coverage. Long story short, I went back to my regular dentist for a second opinion and was told that NO, you don't need a root canal, and you have no infection. I only needed to have the filling replaced....cost $116. Although Dr. Lavassani and her staff her very friendly, I feel like I was given a dental treatment plan that wasn't necessary and very expensive. Soooo glad I went for a second opinion. My tooth and my money were saved! read more

Have to agree with the other reviewers about the phone staff; whether it's one person or a couple, every time I call here I feel like I am spoken to as if I'm a stupid child. I also thought everyone here at the one cleaning I got was rough, brusque, rushed, impatient and dismissive of my requests for gentleness. read more

Dr. Lavassani is a great dentist. Her bedside manner is sensitive and compassionate. I appreciate how she works well with other specialists: ie orthodontists, implant/gum specialists, etc. All doctors are not able to work well with referrals. Another benefit to her is she is in a LOT of insurance networks! Some dentists have limited networks. She has a wide one. read more

I won't recommend Dr. Lavassani at all. She made five attempts (on different days and timing) to fill one filling and it still was NOT right. I ended up having root canal after suffering for a month or so. I went back for the crown on the same filling and it took her 2 and half hours to do it and still was not right (not to mention the painful process). Please don't go to this dentist. She is very friendly and nice but I needed a doctor. She kept blaming my mouth/tooth size instead. read more

I had my first visit with her today- and will say how clean and nice the office is. It is a comfortable setting which was probably last remodeled in 1984, included the faded poster print, but I didn't come for the decor. She is the best dentist I have seen in the Kaiser/Delta Dental USA system, the low end of dentistry. I have been to a couple of loosers before but she really made my day with her personality, professionalism, educational encouragement and friendly and helpful staff. I will see her again and do recommend her. 5/4/15 read more

Dr. Lavassani impressed us with her professionalism and the quality of her work. We also found her receptionist friendly and informative--and she has a good sense of humor. We'll return to her office for our future dental work. read more

I really like Dr Lavassani. I enjoy her as a person, have had a couple dental procedures performed and been very happy with the quality of her work. Ive even recommended her to others. However, her receptionist/front desk lady is atrocious. I will not be returning to this office due to the mistreatment and incompetence of this lady. Months ago I had work done, she went over the procedure cost and what I would pay out of pocket after the insurance portion, before the procedure was performed. I had the procedure done, paid my portion and went on my way. I just called with tooth pain needing an appointment and was treated as if I was a complete nuisance. The receptionist seemed so put out and told me that they were too busy... made a bunch of noises "ack, oh...geez" gave me tons of attitude and then went on to say that I have a balance due of over $200. what?! I asked her how this is possible when we had discussed it at length...even called the insurance company together, at my request and in her office, she said I should have a copy of the statement and refused to tell me what the $200 is for. Then when I explained we have a change in insurance, she was unwilling to look up our eligibility over the phone with the ID number. I asked how am I supposed to get my tooth problem fixed if we cant verify insurance, and you cant tell me what this balance is for? She said "I dont know, you cant". Finally, after me explaining that I really need to get this tooth fixed (and that it is illegal to refuse medical service over this) she, totally exacerbated, and annoyed says " I can maybe fit you in today at 1" I explained that I have 4 kids and am not looking for an appointment for today...she interrupted me with a scoff and barked "seriously?!" ....my thoughts exactly. Here I am , a customer/patient, in pain and needing medical service, Ive spent well over a thousand dollars there in previous services (thats just my out of pocket portion) and Ive had to spend 10 minutes fighting for an appointment, treated like crap, and told that I owe $200 for some mystery reason. NOT WORTH IT, clearly their patients health and well being is not priority. (which is the entire reason their office exists in the first place...their patients) I will be taking my business elsewhere read more

Hi my name is Noor and I have been going to Dr. Lavassani more than 6 years. she is great and very knowledgeable. Her work is superb and she is always on time that means i don't have to wait for ever for my turn. Her staff are courteous and very friendly. Her office is recently upgraded with new equipment. Noor read more

Dr. Lavassani is an amazing dentist who is extremely kind and thoughtful. I am someone who have always been terrified of dentists growing up, but Dr. Lavassani has made all my experiences pleasant and efficient! Her staff is just as kind, loving and funny! They all come off very trustworthy and sincere! read more

Our insurance provider changed, so we needed to find a new dentist -- we're happy we picked a winner!! I don't know what some of the reviewers were talking about, my and my daughter's first few visits have been great. The office is very clean and organized. Dr. Lavassani is patient and warm. Her assistant Lulu and Soraya at the front desk are both charming. My daughter, 8, had to have a few fillings and was very worried about the visits, but the good Dr. and Lulu made her feel at ease. I recently had a dental emergency and Dr. Lavassani fit me in right away. I'm sending the hub and my son next! read more

I don't ever relish the idea of going to the dentist, but I have to say Dr. Lavassani's office made it not only bearable but pleasant. The receptionist was sweet and charming, the dental assistant was very knowledgeable and gentle, and Dr. Lavassani herself was just a delight. I have extremely sensitive teeth and they were all very careful about that. Dr. Lavassani also gave me a quick instruction on the proper way to brush teeth (at my request) and I found out I'd been doing it incorrectly all these years! I came out of there feeling like I had actually learned something that would help my tooth health. I just recommended her to my husband who is planning to make an appointment very soon. This was my first visit and they made quite a first impression! read more

I've been going to Dr. Lavassani for years now, and continued going to her office even after I moved away from El Cerrito because she's such a great dentist. Everyone in the office is kind and caring and Dr. Lavassani has great bedside manner. It's a warm and friendly office, and they make you feel comfortable and treat you with compassion. read more