Brendan Brown is an adjustor with Alan White and Associates. He successfully helped my daughter a few years with a claim. Fast forward to 2021 and I am now faced with an issue. Unfortunately, we live in AZ and they aren't able to help. HOWEVER, Brandon took my call and spent time helping me formulate a plan. Once again, BRANDON went above and beyond. Thank you, so appreciative! No need to find another adjuster! Alan White & Associates are THE BEST! ***** 5 star read more

Brandan was super amazing in helping me sort out a claim that the home insurance dragged me for month trying to get away with paying a fraction. He is very accommodating in answering questions and always picked up the phone and directed my claim to a very successful outcome. I ended up referring his firm to my friend that was battling a huge claim that lasted years, She is happy with Alan white that handles her claim. Highly recommended! read more

Our home burned in the 2017 wild fire. We were introduced to Alan White and Associates by our attorney. We met with John Hofert who understood our frustrations with our insurance carrier regarding our claim. John Hofert was friendly, knowledgeable, and helped relieve some of our stress with his expertise in the insurance industry. Alan White was our main contact. Alan patiently worked with us always looking out for our best interest. Alan is friendly, honest and always available to discuss the claim issues and what to expect. We were very happy with his work ethic and making us feel at ease with the complex issues we were facing. Alan White was our advocate and hero in dealing with the insurance adjuster. Alan always reassured us everything will be okay and kept our stress levels low. It was a relief not to be overly angry, upset , disappointed at the insurance adjuster since Alan handled all the details in getting our claim paid. We are grateful for our attorney to introduce us to Alan White and Associates. Alan and John stated in the beginning they would help us and at the end they always looked out for our best interest. read more

My wife and I had questions about our homeowner's insurance policy. I am an attorney, but insurance law is not my area of practice. We hadn't received satisfactory answers from our insurance agent. Alan was amazing! He took time to review our policy, answer a bunch of questions, talk to other insurance brokers and an insurance attorney. He gave us very helpful suggestions for how to move forward. He was as kind and professional as he was generous. This is the kind of service that wins customer loyalty! read more

Nobody wants to end up with water flooding up their home in the middle of the night. We had no idea what to do or where to get started. Enter Alan White and suddenly we started getting clarity about the process. He has always guided us in the best possible way. He continues to work with us and we are very grateful for his support. We have been recommending his name to all our friends who have met similar misfortune. read more

If you ever have an issue that requires a serious homeowners claim, call Alan White (AWA) or his team, Brendon and Angella, first. Holy Cow! They were life savers for me and my family when our kitchen flooded from a broken pipe. I called a few other public adjusters prior to being referred to AWA. The difference in cost was stark, AWA being the most reasonable and adept at handling the claim. You have to let go and trust them, it's hard because everything is confusing and overwhelming. Just having them on your side helps you to avoid being taken advantage of by other service providers too. State Farm tried to give me $25k for the repairs, ultimately it cost over $80k and I only had it covered because of AWA. They know the lingo, they know the adjusters, they know how far they can push your insurance and on top of all of that they can make sure you have food, housing and everything you need to make you whole during and after the process. If that top notch service is not enough, wait, there's more. Since we have a mortgage we needed their help in getting the contractors paid. One would think your mortgage holder would make it easy; NO WAY, they don't. If it weren't for Angella I would have had to use a company that charges more and I would not have had enough to pay for the repairs. That is a complicated and twisted process too; suffice it to say AWA is in your corner. They help you navigate the whole process while looking out for your best interest. AWA works all of the time, diligently doing their expert work handling things that you have no idea how complicated they are because you're not the expert in this field. They know their job, trust them to do it and you are going to come out on top. I had a ton of people tell me that the cost of the public adjuster would make me lose in the end...FALSE! Their cost is completely absorbed by the insurance, my deductible was almost more than their cost. So don't listen to those who tell you not to go to AWA. I see a review from Dean E. He can't be a real person because Alan doesn't have adjusters...he does it himself with a small staff. Alan would never black mail someone. He just tell them he can't help them, Alan doesn't need your business...he's way too busy to take the time to black mail someone and would never make you wait for months for a serious home owners claim due to time being of the essence. read more

See all

Amazing, professional care handling my battle with insurance. Let Alan and his team go to war for you!

Alan White and Associates did a great job in helping out after loosing my home in the 2017 Tubbs fire in Santa Rosa. They work for me from start to finish and what they said they would do, they did. I would recommend them if anyone ever needed help. read more

My experience was that he strung me along for months on end. Eventually, he said one of his adjusters went out on disability and he was short staffed. He rarely returned my calls, texts or emails and asked that I do all the work. Finally, he had to withdraw himself from representing my claim. He threatened me that if I gave him a bad review that he would involve himself and it wouldn't prove to be beneficial in pursuit of my claim. read more

Love these guys! Very responsive and professional. I recommend these guys to anyone who needs to go up against an insurance company

Alan White was extremely helpful in negotiating a fair settlement for me. My claim was against a BIG name corporation that insisted they had no fault in the situation. I am easily intimidated and they were counting on me to go away quietly -and frankly, I almost did. But a good friend recommended I call Alan White and I am happy I did! He is helpful, professional, knowledgeable and remained cheerful and positive from start to finish. Most importantly, he does NOT get intimidated by corporate lawyers and will advocate for his client until he feels they have been given what they are due. read more

This 5 star rating we give Alan White and Associates is because we are looking back in thanks on how excellently Mr. White and his staff did on a major vandalism, after a break-in, burglary claim we had in the past, in 2016. We had to go up against our insurance company, a huge institution that had a long history of massive fines for violating rules and laws in the homeowners insurance as well as financial services divisions of their $1.2 trillion network of operations. We had tried other public adjusters that did not have the ability to stand up to what our insurer was doing in their wrongful attempts to deny our claim. Looking back, our experience was not just complex and challenging, it was more like living inside of a mystery story or movie, because the insurer turned out to be so corrupt, had gotten by with major insurance and financial services crimes for years as they were allowed to stay in business. The federal government had fined them $200 million one time but it didn't even phase them, because the fine was nothing compared to the profit they made by cheating their clients. On top of that, the insurer was involved in all sorts of wrongdoing that literally was almost like some kind of major mafia activity in what they would resort to to get their way in wrongfully denying valid claims. The insurer was so good at what is called bad faith, that they were able to manipulate me, Alan White, and others like contractors that were in their pocket or under their control as they did so much business with them. We had never had a major insurance claim, or any claim that I can recall for that matter, so to see how Alan White and his staff handled the clever, actually diabolical and sneaky tricks the insurer kept pulling on us, well, it was amazing. One thing the insurer was really diabolical about was how they manipulated things to try to make it seem like our policy did not cover any of our losses. Insurers will sometimes try to do that, as we learned, but, what our homeowners insurer was doing was flat out ridiculous. It turned out that they had a real bad reputation for wrongfully denying claims, which is actually very illegal, called 'bad faith'. The insurer even resorted to tactics of feeding false information (that was actual fraud by our insurer) to Mr. White and his staff, to make it look like we were not covered for specific elements of our losses, then refused to honor our claim at all. We went through two or three other public adjusters and mediators that were lazy, did not show up when they were supposed to, did nothing as they were just running mills of claims by accepting whatever insurers might decide to offer, or agree to the insurer's fraudulent position that we somehow didn't have a claim that was covered by the language of the policy. Mr. White and other experts he checked with all agreed that we clearly had coverage, by carefully reading our policy and all the terms and conditions. The insurer though was not about to cooperate, we were going to be just one more family that they crushed with their corrupt system of wrongfully denying our claim. When we personally contacted our insurer several times they would constantly change claims adjusters or make up new excuses, or repeat an old refuted excuse, doing what they called "circle back". They would literally circle back to the same excuse that we had proven was not a valid excuse to deny our claim. For example, the size and amount of stains on our very high grade carpet, where the industry and basically legal standard is that if the stain(s) are larger than a dinner plate then the carpet has to be replaced there instead of failing to get the stain out. These stains were everywhere, as the vandalism included the person that broke in had actually died in our home while we were traveling. On top of deliberate damage and breakages, the vandal had spread his bodily fluids and blood all around our home in a bizarre extreme manner as the police report and neighbors that detected the break-in while we were out of town. So, it was a major mess of contamination, especially since the break-in went undetected for a week or two as documented by the police report. Our home had to be, and finally was, gutted, walls torn out, the ventilation system replaced, carpeting and padding replaced, and more, all kinds of remediation to get contamination out, so this is why the insurer decided to fight our claim. Mr. White and his staff persisted and explained to our insurer that they had to honor the policy, and in the end, the insurer finally did. It was beyond stressful what our family had to go through, but when other insurers would not even try to stand up to the insurer, Mr. White not only did so, he educated our insurer on their obligation to honor our obvious claim of major damage relative to policy coverage. Our home would have been permanently destroyed and forever uninhabitable. Mr. White saw through their tactic of trying to turn us against his company. read more

After my continuing battle with my insurance company regarding settling a slab leak claim, I contacted Alan White as a friend suggested. Before that I was unaware of the existence of public appraisers. My experience with them was very positive. A human voice answered the phone and then connected me with Brendan, one of their appraisers. He was very understanding, answered my questions. He felt my chances were not too good to recover the claim, but that he would see what he could do to help me. He requested I FAX pertinent info to him and he said he would take it from there. He even called back after a couple of hours later to let me know he hadn't forgotten me, but was waiting for the second of two calls he had made to come in. In the end, it was decided that because of my policy (State Farm) that I wouldn't be able to collect. I'm just so happy to know that public appraisers exist that will advocate for the policyholders. If you ever have a sizable claim, call them BEFORE you ever contact your insurance company. read more

As a Real Estate Agent for over 28 yrs. I needed help and used this company GREAT COMPANY..... I wish more people could know what a blessing this company is in time of need.I'd hope you or a friend never need the service But if it is needed Michael Markson 619-517-3874 is with this company and is well worth it. I can say 1st hand that I remember sitting in my burned up home with a pile of papers my insurance company said to fill out as to what was in my home... after 3 tries to do it and crying and beating the burned walls with a baseball bat...I called him and he took all that pain away. Dealt with my insurance company and it all turned out to be a blessing. Nice to know people that really do care.. Best of luck to you all. Jeff Harrison Menifee Sun City Realty 619-206-3611Dre Lic 00985528 read more

Mr. White of Alan White and Associates represents everything that public adjusters should avoid doing. He took so long to settle my cousin's claim in Northern California that she lost out on so much time and money. He never showed up when he said he would and basically drove up in his $90K in his white Benz just showing off. He kept saying - your stuff is the money in your pocket. This public adjuster never cared about how they were living and how bad their home was destroyed - HE ONLY CARED ABOUT THE DAMN MONEY! And making sure my poor cousin signed the checks over to him to cash. He was a very cocky dude who said - don't worry, I'll take care of it, I've got the Insurance adjuster exactly where I want him. Well, for him to take more than a year and a half to even get anything significant accomplished was beyond me and when we tried to fire him, he wouldn't release his name from the insurance, unless we agreed to pay him a lump amount. Be careful with people like Alan White and Associates because I know my cousin and her family would have been so much better off without this fire chaser. Be ware, be weary. This was sometime back - but just seeing his name on the web is scary to me. Please beware of this man. read more