Samuel was so helpful. Quick. He was able to come within an hour of my phone call. He was very thorough in his assessment and thoughtful to explain everything to me in simple terms. Great experience. read more

Vincent did an amazing job - from start to end he communicated his progress and kept me up to date on schedules so I could plan ahead. 5/5 would definitely recommend! read more

**Excellent service! Quick-Dry was recommended to me by Dave at Paws Plumbing (who I also love), and they absolutely exceeded my expectations. They were way better than ServPro and Manifested Builders.** **A huge cheers to Robert, Dave, Jessica, Gloria, and everyone else at Quick-Dry. Robert even went above and beyond by answering my phone call after hours. Highly recommend!** read more

Robert provided excellent service! He was always on time and explained every step of the dry out process very clearly. I've never experienced water damage before and I felt better knowing that Robert was handling it. I can't recommend him enough! read more

If you're unfortunate enough to experience water damage at your house, I would highly recommend Quick Dry. I would ask for Robert. He was in charge of the dry out process and was very professional, fast, and very efficient. Robert communicated with me status updates and the next steps of the entire process which gave me peace of mind. 10 out of 10 for Robert! read more

Working with Samuel from quick dry to demolish some water damaged drywall and to dry out. He is very professional and took very good care of the property and took time to compartmentalized the demolition part of the house and made it still livable while this stressful process is going on. read more

This was the first time I've ever had to deal with a major home repair and it was mentally exhausting but the Quick-Dry team ESPECIALLY Robert helped me through the entire process. He explained EVERYTHING in detail and put me at ease until the work was completed. If I ever need home emergency services in the future, Quick-Dry would be my first to call. They are super helpful and honestly, pretty reasonable price wise. I'm more than satisfied and definitely recommend! read more

Vincent with Quick Dry was fantastic! Fast to respond in an urgent situation. He set up a plan to clean up our home and was efficient in his work. He saved us from having to do further demolition work to make our home clean & safe. I highly recommend Quick Dry. read more

I had an extremely stressful and disappointing experience with Quick-Dry Flood Services. After a water leak at my house, my plumber referred Quick-Dry for emergency mitigation. Quick-Dry contacted me and told me they could handle the mitigation and bill the insurance directly. Before signing, I was concerned about cost and called Quick-Dry. Their manager, Isaac, confirmed to me that the cost would be handled through insurance and would not come out of my pocket. Based on that assurance, and because it was an emergency, I signed their work authorization. I also asked multiple times for an estimate or cost range, but no estimate was ever provided. I was told, "Don't worry, we will take care of you." Looking back, I deeply regret trusting those verbal assurances. Quick-Dry later submitted an invoice for $18,185.73. My insurance adjuster performed a detailed review and determined that only $7,561.88 was supported. The adjuster questioned multiple items, including excessive equipment days, custom pricing above standard regional pricing, overhead and profit for single-trade mitigation, and other charges such as fuel, dispatch, materials, and bio-wash. Quick-Dry later removed certain items and reduced the invoice to $14,529.77, but the insurance company completed a secondary review and again confirmed that $7,561.88 was the supported amount and sent the $7,561.88 to Quick-Dry. Despite this, Quick-Dry continued pursuing us for the remaining balance. At different times, they sent invoices and letters showing different amounts, including the higher original balance, which made the billing very confusing and stressful. Instead of reasonably resolving the dispute, they threatened to restore the invoice back to $18,185.73, add interest and fees, and eventually filed a mechanic's lien against my property for $11,133.21, including administrative fees and interest. I tried to resolve the matter by offering $3,000 just to end the dispute, but Quick-Dry refused. In the end, in order to get the lien removed from my property, I felt forced to pay $6,967.89 plus interest and a $350 administrative fee, totaling $7,500. Throughout the process, David's communication was rude and dismissive. The company showed very little willingness to acknowledge the insurance adjuster's detailed concerns or the stress this caused my family. This entire experience created months of anxiety, pressure, and frustration. This company not only overcharges customers but also completely scams them! read more

I thought quick dry did a great job! We had a broken pipe under our kitchen floor from the toilet waste upstairs and kitchen waste all mixed together giving off a horrible stench. The guys did a great job cleaning up everything, being totally professional, on time and their price was in alignment in what I expected. I read some of the bad reviews and I just want to mention... how much would you need to be paid to crawl down into a crawl space and clean up someone else's s***. You couldn't pay me enough to do that job. read more

Quick Dry Flood Services - Quick dry working hard at our location! - Damage Restoration Near Me - Escondido, California

Sam is very knowledgeable and answered all the different questions I had. He eased my concerns in dealing with an HOA and insurance companies. read more

Thanks to Robert Salgado, I was able to get the damage from a bursted water pipe in our attic fixed. He arrived shortly after ARS contacted Quick Dry. Robert setup containment, removed the wet ceiling drywall and insulation. He setup his equipment to start the drying process. Contacted the asbestos company to test before demolition could start. He came by daily to check the drying was working. It's a great feeling to know that the company has such an outstanding employee with such a vast knowledge of their requirements and services to the customer. Thanks again Quick Dry and especially Robert Salgado. If you ever find yourself in need of a company for flood damage definitely recommend Quick Dry. read more

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I have to say, where insurance is involved they pad the bill and insurance will not cover, they run a scam against insurance companies. my insurance company refused to pay their entire bill because it was 10x above industry billing practices!! Buyer beware!! As I am reading all these complaints, there may be a cause for class action lawsuit against the company!!! read more

I can't express this more clearly... this business is a total scam. They were referred by a plumber for an insurance related repair and charged me 2x what our insurance suggested repair service cost. I was forced to eat the difference because of their aggressive tactics while I was in distress dealing with running water pouring through my house. All of this was made worse by their harassing emails, texts, calls to collect on the final bill. DO NOT RECOMMEND. AND MAY THE WORLD DEAL WITH DAVID WEAVER (OWNER) ACCORDINGLY read more

Great service. Fast to respond. Samual was very thorough and took his time to explain everything.

Be very wary of contracting with this business. They charge "emergency service rates," for every job they do. They also charge almost twice as much for their drying equipment $40 and dehumidifiers $175, per day as other similar companies. Their made up "fuel charge" is $75 each time they come out. Our condo was 4 miles from their office and they insist on coming each day to, "check the equipment." That led to charges of over $300 just for their fuel charge. Since I was in a 2nd floor condo that had a failed overflow on a bathtub, I had to pay for water incursion on the condo below us. When it was time to pick up that equipment, the Quick Dry tech told the owner it wasn't completely dry and he wouldn't remove the equipment unless he signed a release stating that he was aware that it could cause mold growth and severe damage. This was despite the fact that the tech knew that the 1'x1' section that was still slightly damp was going to be cut out and removed the next day. It scared the owner and I got to pay an additional $250 for the extra day. My plumber recommended them and I foolishly trusted that he would know good, honest companies. I was wrong. I did see the estimate, prior to signing, but at the time, I did not know how much higher it would be than other companies and since he was already there and it made sense to get started, I signed the contract. Big mistake. Shop around, do your research. Don't be pressured into starting immediately. There is no need. Call Glen Again charges $25 a day for the turbo air blower, ($40 with Quick Dry,) and $95 a day for the industrial dehumidifier, ($175 with Quick Dry.) Their fuel charge is $32, but it's for the entire job, not each time they come to your place. You decide which price you would rather pay. When I called to question the bill, they kept telling me that Gloria, the accountant, would call me back. 5 days later and she still had not called. She only contacted me by email to send me the invoices for the two condos. read more

Vincent was very respectful, responsive and kept me well informed regarding the entire process of drying out 3 rooms in my home due to a water leak Excellent company that hired excelent employees Thank you read more

Excellent Service. Vincent took care of everything end to end. From the outset I felt we had a great team to help us through what is a very stressful process. I would highly recommend. read more

When you're faced with water damage and the fears of what happens next, you want to have someone in your corner! For us that's Quick Dry. Their team was responsive, professional, friendly and so incredibly helpful every step of the way. We truly hope we never need their services again, but if we do we know we will be taken care of! read more

Quick Dry helped us recently in our home when we experienced some flooding due to a leak. They arrived the same day as the plumbers were able to fix the leak and immediately assessed how damaged our floor was. They set up numerous fans and some de-humidifiers all over the area that was impacted and checked in on how things were going everyday. What I really appreciated was how thorough they were in ensuring our floors were completely dry and safe and no matter how late, they checked in every day to ensure things were going well. They are easy to reach at any time and all of their staff were friendly and easy to communicate with. I hope we won't have to deal with another floor anytime soon but if we do have one, I wouldn't hesitate to contact Quick Dry! read more

All the 1 star reviews are accurate. They triple charge insurance and bill for things not done. Fortunately I sent a video to my insurance company to prove what was actually done. The equipment in my house was not even close to what they billed. They are the reason insurance rates so high. They also damaged my furniture and appliances. DO NOT USE THIS HORRIBLE COMMENT read more

Samuel was amazing.I am still amazed.I got such fast service and such a good person to explain everything to me.

Highly recommend Quick- Dry for any flood or water damage needs. I have used their services twice in the last two years and the have been consistently responsive, professional, and efficient. Special thanks to Vincent Lozano who has gone above and beyond to ensure that my needs were met. They will work effectively with your insurance company and connect you with other reliable associated businesses to meet your requirements. read more

Samuel was very helpful and explained the process in detail. He answered all questions I had so I can understand the steps i will be going through in the mitigation and reconstruction process. It's nice to have someone so helpful during such a stressful situation. read more

Quality of service was outstanding. Samuel was professional, provided daily updates and did an outstanding job

Update: Insurance companies also denied me insurance coverage due to this. They don't tell you any cons about doing it but pushed heavy on "Hey your home insurance will cover the all cost and nothing negative will happen" if they bring up insurance they should bring up pros and cons or not bring them up at all. After looking into the other negative comments it seems like this is a common issue false claims read more

Samual was considerate, polite, professional. On time, efficient and quick. very helpful.

Total scam. Charged over $13,000 to run fans in three rooms for a week. They tell you your insurance will pay and they don't pay so QuickDry comes after you. AVOID this business. read more

My mom had a burst pipe and it was into house ER mode, STAT. Quick Dry was called out by our plumbing company and Vincent arrived quickly, to help start the drying process. The job was handled well. Now... for the *fun* reconstruction part. We had a few hiccups with paperwork and invoices, etc., and Dave was very pleasant and helpful in addressing my issues, quickly. It's those kinds of things that stand out, when there are so many companies taking advantage during these situations. Appreciate it, Dave. read more

Quick response (came out within an hour) and very professional. Understood the severity of having to deal with something like this. So made it an easy process. Thank you to Samuel. read more

Quick-Dry's services are top-notch. The technicians who were dispatched to our job were Jose and Pablo -- they were very knowledgeable and courteous, did quality work, and cleaned well after themselves. In addition, everyone I spoke with in the office is very professional and helpful. read more

Thanks for a job well done! However, you didn't get the heat lowered to ZERO!!!‍ Rhoddie Ludwig read more

These are the people you call when you any kind of water, moisture, or flooding in your house. My plumber highly recommended this company and they came right over to assess and begin fixing my leaking toilet damage. Samuel was my contact, and did a fantastic job. He is thorough and kept me fully informed every step of the way towards restoration of my bathroom. Part of his job is to check for any moisture everywhere in the bathroom and behind any walls adjacent to the bathroom. He determined that the water had spread under the tiles to most of the bathroom. We called IAS Building to gut the bathroom so Samuel could complete the drying and sanitation process. Quick Dry Flood did a prompt and professional job. My only issue is that I did not press them for an estimate of all the costs involved. Since this job was out of my pocket, I was surprised at the ending bill. They did work with me to keep the costs and payments reasonable. I appreciated that. I thank everyone at Quick Dry for their professional service and staying in close touch. Samuel was a great help and contact. read more

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Super friendly, thorough, explained what was happening, walked through everything today. Also walked through details of what follows today, flexible schedule and worked around me while making sure we addressed things in order of priority and urgency. Super happy what the experience and the work they did today. read more

Quick Dry has been amazing to work with. They were very responsive and extremely informative on taking the correct action. Sergio, Sam and his whole team are top notch and highly recommended. Communication has also been great, which makes the whole process much better to deal with. All in all, a great experience. read more

Having a major leak in your home is not a pleasant experience at all. I will say that Vincent with Quick Dry Flood Services was GREAT! He has been quarterbacking with helping me manage the craziness. Getting answers when I ask for them and really stepping in to ensure my wife and I have a quick recovery from this chaos. Thank you Vincent! If you ever have to deal with a leak or flood issue like we did please ask for Vincent! read more

Talked to my adjuster and he told me I paid twice the industry standard. I got ripped off!

Robert and his team's services provider were excellent. They did a great job. We attend to work with the company again in the future if needed. Thank you. read more

Samuel and Quick Dry have treated us in a professional, helpful and personable way. This has helped us during a difficult process

This is one of the craziest experiences I've had with a company. So now a guy named Dave calls me and says we haven't paid. I sent confirmation of the payment (which was already shared with Ivy and Gloria) and confirmation that money had been taken out of my account. Dave says that the Zelle payment may have been sent to the wrong place because of how the named appeared on the transaction. I call my bank, and they said this is 100% a scam and that the money went through. My bank rep also confirmed that it was sent to the correct account based on email address and that it doesn't matter if there is a variation of spelling in the name. My bank rep made the observation that it is pretty crazy to harass me over a payment that I already made for a job I wasn't even satisfied with. read more