Good customer service good prices amazing flowers huge selection of flowers simple and clean designs

Honestly I would not recommend this place to get your flowers at all this woman charged me 81 for a flower bouquet. I paid of course but I will never go back here again. She said each Lilly was $10 bucks for one. read more

Alan's AAA Florist - Flowers that were overpriced!!! - Florists Near Me - San Bernardino, California

First time ordering & did not disappoint! Great selection of flowers & same day delivery. Ordered online around 1:30 & they were delivered before 6pm. I love the unique arrangements they offer, recipient loved them as well! read more

Alan's AAA Florist - Lovely flowers - Florists Near Me - San Bernardino, California

Aemon was very helpful with picking out our bouquets. They had a lot of options with great prices. I would definitely recommend to anyone for your flower needs! read more

I got flowers for Valentine's Day and it's a week later and they still looking great. Delivery was fast and the delivery person was very nice. read more

The owner is very friendly and very personable. The flowers were BEYOND BEAUTIFUL, they smell amazing -AAA GALS read more

Alan's AAA Florist - Florists Near Me - San Bernardino, California

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The flowers for our loved one's memorial service were stunning! The designer created arrangements that were even better than what we hoped for. And the arrangements were ready to go on time, too. If you are looking for gorgeous flowers for any occasion, this is the place! read more

Alan's AAA Florist - Beautiful memorial flowers by Alan's AAA Flowers, San Bernardino, CA. We were beyond happy with our purchase. Highly recommend! - Florists Near Me - San Bernardino, California

I had my mother order a specific flower arrangement and they did not meet our needs. they made us a ugly flower arrangement with other white flowers NOT THE WHITE ROSES I SAID the vase they gave us was dirty full of dust, dirt and finger prints and they did not add any water so the flowers welted before the night was over.This arrangement was for My Husbands funeral and it was just sad and disappointing to have at the viewing. I will never give these inconsiderate people my buisness nor recommend them to anyone regardless of how many years you have been here. two thumbs down people!! read more

Extremely rude staff. I walked in and the older woman didn't greet me so I proceeded to say hello. She responded "Yes?!?!?" I then told her I was there to inquire about ordering a boutonniere and all the older woman kept repeating was "no flowers, we have no flowers, we have no flowers." So I asked again about the process of placing an order and she said "WE HAVE NO FLOWERS, THAT TAKES WEEKS!" So I proceeded to exit. read more

Limited flower selection and unprofessional staff. A male worker explained there were two prices for the flower bouquets, some were $20 but that the least expensive ones for $12 were probably "more your speed." The irony is that I planned on spending way more than that on a bouquet for my mother's birthday but this ignorant person made an assumption based on my appearance. Never supporting this business again. read more

Excellent service from Ms. Evonne. She worked late and came in on Saturday to make sure my sympathy bouquet was delivered on schedule. The best! read more

yooooo if i could give a 10 start review i definitely would! this hidden gem is down the street from my house, i've passed by multiple times and have always been curious. today i decided to stop by and pick up and custom arrangement. i was greeted by the most kindest shop owner ever. the arrangement is beautiful and i got it for an unbeatable price. i'm definitely going to recommend this spot to my close friends! shout out to the homie Aim!! if you need a flower arrangement of any sort, this is definitely the spot to go to! make sure to support this small poc owned local business! read more

Alan's AAA Florist - Florists Near Me - San Bernardino, California

I needed a flower arrangement for my friend whose father passed away. They were helpful and kind and gave me a percentage off on the delivery of the flowers arrangement that is set to go out tomorrow. Thank you read more

Extremely friendly staff with great service. They will accommodate and do all sorts of events. Love this shop!

I came in desperate for flowers for my wedding as my other florist cancelled on me. Alan's AAA Florist's were very professional, helpful, patient, and giving me great flowers for a reasonable price. The day of the wedding, the flowers were absolutely stunning. I couldn't say the same regarding the staff. It was disheartening when my parents reported some of the workers were rude when they asked where the flowers should placed ( which was unbeknownst to me until now). The actual florists were very professional when I met with them initially and patient with me in regards to changing requests and discussing how I wanted my wedding to look But it's disappointing to hear they have rude deliverers that made the day more stressful for my family : ( On the whole this was a good experience, but maybe customer service needs to be improved (very specifically directed towards the flower deliverers and not the florists) read more

Have been coming here for almost 2 years since I've moved from Oakland. Never disappoints. Gloria is the best! She knows how to put together flowers. Even when they're super busy! Came in during Covid pandemic a day before mother day. She still took care of us. We still customized about 9 bunches of flowers! Gloria knows! Always want to thank her, even when I stop by for every single holiday or randomly getting flowers for my mom and my girl. She knows how to whip something up! Shout out to Gloria. 10 stars. Support local businesses. read more

Received my anniversary flowers from hubby from this place. They did a beautiful job. Flowers are soo fresh. read more

Alan's AAA Florist - Florists Near Me - San Bernardino, California

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All talk and no action. I live in Michigan and wanted to get flowers for my son's memorial service in San Bernardino. I was promised that I would get to "preview" the arrangement before it was sent to the service. I had many phones call with a person there (who always seemed to be in his car) and was told repeatedly that a picture of the arrangement would be sent to me before it was sent to the service. This was extremely important to me. I never got to preview the arrangement because it was sent to the mortuary without my input. The arrangement was not at all what I asked for: wrong flowers, wrong colors, etc. I would never use their services again and would recommend nobody else does either. read more

I paid 350.00 dollars for a heart shaped wreath to be delivered to Montecito grave site on June 29th. The grave site funeral was at Montecito on June 30th at 11:30. The flowers never came. I called and was told they took them to a church that was having the deceased celebration of Life at 1:30. My instructions were to have them at the grave site. No flowers were at the actual cemetery. They managed to call me at 10.30 that morning to get my billing address but did not mention the flowers were going to the church. They said they tried to call me at 11:00am but of course I was already at the cemetery. I never even mentioned the church only the grave site at Montecito so I am not sure where they came up with the Church. The wreath was beautiful but they did not follow instruction for delivery. If you use this florist, pick up your flowers yourself and take them to the destination. When I called them from the cemetery asking where my flowers were, the man on the phone was rude and unapologetic. read more

Have been here several times to buy flowers to put on my parents & son's grave & it has been getting gradually worse. This time they virtually had no selection, NO SUNFLOWERS & tried to give a thin bouquet of just 3 individual roses, some greenery & a sprig of baby's breath. This cost $26.00! Going to find another florist. read more

Alan's AAA Florist - $26.00 for this? - Florists Near Me - San Bernardino, California

The Customer Service is so awesome here! They always keep me satisfied! Fresh flowers and great prices !

So it's Black Friday I went to 3 places and everyone was closed . I was trying to get some flowers for my grandparents funeral and we weren't sure what we wanted we knew the colors we wanted though. The florist asked if we had extra time and said she can do it then to make sure it was what we wanted it was beautiful and I think it will turn out good. They were so helpful had a great experience thank you :) read more

When we initially entered they were nice and we were able to bargain. We went on a Monday and were told to go back on Wednesday of the same week to finish paying the account. The flowers bought were for my wedding, so we ordered on Monday to have the flowers by Saturday delivered to the church. ( we paid and additional 15.00 for delivery.) when we went back on Wednesday the flowers were already done and in the freezer. I didn't expected the flowers to be done that far in advanced, I had hoped that the flowers would be as fresh as possible on the day off. Either way the WORST was that the flowers We're not delivered at 330 as agrees but instead at 400 right when my mass was about to begin ! They delayed the mass and we had people running around setting up... It' was a hot mess... read more

Great service and very helpful. They sent me pictures of what was available, was able to make changes per my request and called me back. Thank you read more

I ordered flowers from here for delivery to a family member who had just lost his father. The family member said the driver was rude and some of the flowers were dead on arrival. I called to ask them to fix the situation and all I got was arguments. I sent flowers to cheer up my family and all it did was upset them. I would not use this florist. read more

Not sure why this place has only 3 stars. Very nice people, flowers seem fresh and last quite a while and best prices I have ever seen at a florist. I have ordered flowers for funerals and weddings here. As well, I have stopped and picked up flowers for my wife and even bought bulk flowers here for a special Mother's Day event at our church. Give them a try, I have never been disappointed! read more

They were very helpful, helping me find what I needed and they did extend a Veteran's discount and offered a discount for checking in with Yelp etc. Very friendly and helpful in this shop! read more

Alan's AAA Florist - Florists Near Me - San Bernardino, California

visited this shop on valentines day (that was my first mistake) to pick up a simple bouquet for a family member. the clerks were very helpful and lovely to deal with. that is where the good news ends. a very simple bunch of daisies ended up costing me $35.00. which was my second mistake. outrageously expensive even on valentines day. I felt majorly ripped off and will not be back. read more

Gloria was very helpful and the flowers were beautiful. Accommodated a last minute delivery change for me and was very responsive.Definitely will use again. read more

I was truly disappointed with the service. Visited this location looking for a corsage for my son's prom. When i asked if they had any available the 2 female's working looked at each other and laughed and then said we have one left but it's gonna cost you 45 dollars I told them i had called the day before and the person on the phone said they were 29 how is that possible, one of them said well it's the day of so your going to have to pay more for it so are you gonna buy or what. They were the only florist open so i had no choice so i payed the 45. I have never felt so taken advantage of. This was my son's day and they took the joy out of it but being so smug and greedy. I will never come here again. Rude employees and unfair business. I do not recommend this place to anyone if you do come here don't share your situation your risking them charging you more and the possibility of being taken advantage of. If i could i would rate them a ZERO!!! read more

Stopped In To Alans AAA Florist On Our Vacation to see Metallica at the Rose Bowl, We wanted to stop by and Leave some flowers for Mr Randy Rhoads at Mountain View. The Gentleman who helped us was awesome, and he was also a real cool guy, he knew of everything we were speaking of, and helped us pick out some great flowers. For us its not about the destination of the Journey, but the people you meet along the way. Great Job and Thank You. read more