I stopped to get some mechanical work done on my vehicle, which was gonna require many hours worth…read moreof work. The shop manager told me that even though I would be paying the same hourly rate as other smaller jobs, he did not want to have his staff do it because it was too hard. He said that he would rather do a bunch of smaller jobs such as brakes and oil changes than one large larger job even though the pay would be the same. This doesn't make any sense to me at all. He indicated that he was too poorly staffed, lacking Talent to complete larger jobs. The manager was engaging and was polite, but at the same time, dogmatic and insulting to a degree. Not recommended, keep on looking for a shop that is not afraid of your car. I wouldn't be surprised if they come on here and try to turn this around and state some positive things about their business in an effort to use it as free, marketing or advertising, but, enter at your own risk. Is there anything less than one star?

A deer damaged my left front side of by car due to not crossing in a crosswalk. Lint not only did…read morean outstanding job on the car with both bodywork and matching the paint perfectly, but detailed the car better than any detail shop I ever went do. They even detailed the engine compartment. My great Pyrenees rides in my car and they got every spec of dog hair. I felt bad for the detailed. I also recommend them to just detailed your car.

Had a really great experience working with Kurt after my car was totaled. He helped me to make sure…read moreI was able to gather all my personal belongings, removed the license plate for me, and had all the paperwork submitted to insurance within a few hours of me stopping by. I spoke to Kurt on the phone a few times, and it was so easy to get in touch with the shop which can be rare!

McCarthy's was a superb experience. Pat worked wonders with the insurance companies. The body…read morework was immaculate. My car car is 17 years old and had front right corner damage. McCarthy's part fitting and painting makes it look better than new when compared to the left front. When Pat accompanied me into their shop area, I was astounded by how clean and well organized the entire area was.

Not a good experience at all. My jeep needed the front fender replaced and the door painted after…read morean accident. The day I picked it up, the new fenders light bulb was broken off inside the lens not working, the fender wasn't in line with the door and hood, the door had fish eyes in the clear and a buffer burn. I made another appointment to get these fixed which they did, no charge. Again, I had to pay for another rental car for three days though. While it was there I decided to have them replace the seat bottom foam and cover I had bought at the jeep dealership. I picked the jeep up discovering that upon reinstalling the seat, they poked a hole in the new oem jeep 600.00 seat cover and scratched both the door panel and sil plate with the metal seat track. Also, the air bag light was illuminated on the dash. They agreed to purchase a new door panel and sil plate, but the cover is no longer available. I suggested they repair the old one for me to have as a spare and leave the new one on with a hole for fear of more damage. That would not be anywhere close to the cost of buying a new one. It took several phone calls, stop ins and emails to get those parts from them. After many many months of the seat cover being at the shop, with the owner saying it would get repaired after I stopped to see, I gave up and picked up the unrepaired seat bottom cover, now covered in dust and dirt. Chapter closed at least. I don't just leave negative reviews, it's not my thing but I have never had to call, email and stop in a place of business so many times to get something fixed, yet not completely. This was an extremely unprofessional transaction. Each time there were easily seen things wrong. I understand things happen, but this was all in lack of quality control, honesty and follow through.

I took my truck to Highland Auto Body & Collision for repairs and must say Bob's team did an…read moreOutstanding job. Great Work was done and the price was very fair. Bob's shop was better then 5 Stars. Thank you Bob and Team. Dan Chorba

Took my truck in for a new hood and to have my hood painted black and the guys at kustom kolors did…read morea great job . It truly was a great experience and I will be back to see you guys soon keep up the great work

I give Kustom Kolors collision and paint 5 stars because not only did I receive close to factory…read morequality work but the service alone was great!! It's funny how you only see negative remarks on Yelp or reviews and that's because the people that DONT have a complaint Don't review great service!! I am a VERY satisfied customer.and this is the second accident that this van has been in (neither of them our fault, lol) But I will not let anyone who isn't Kustom Kolors repair or paint my vehicles. I see 3 bad reviews from hundreds of vehicles they have worked on that's one hell of a ratio. GREAT JOB GUYS, CHRIS THANKS AGAIN AND I APPRECIATE YOUR HARD WORK AND INTEGRITY TO YOUR CUSTOMERS

I was extremely pleased with the level of detail they provided my vehicle. They kept me informed…read moreabout where they were in the process, and they had a rental waiting when I arrived. You don't get customer service like this anymore. I'm super happy with the job and would recommend them to anyone. Compliments to the staff for the service I received.

Some yahoo went around keying vehicles in a parking garage and my daughters vehicle was one of…read morevictims. We decided it would be best to pay out of pocket vs make an insurance claim, but were concerned about the unplanned cost. I found Beetler's Auto Body on a internet search and liked the reviews I read and called and talked to a very nice lady on the phone. My daughter then took her vehicle here to get a quote and her vehicle was fixed within a week for a very fair price. I have only kind words to say about this business and all of their employees. Everyone were very friendly, polite and clearly knowledgeable of how to do a wonderful job from start to finish. I am so pleased to have established a relationship with this business and will keep them in mind for the future if needed. Well Done!

Went in for some damage on my vehicle They had the car for…read more4 days. A very messy job was done. They do not give out receipts when you pay cash apparently either. Shady business since it was sold years and years ago.

great work, great service, and great quality. My vehicle look like nothing ever happen to itread more

Ben (I think it was him?) was fast, knowledgeable, and his personality exudes integrity and not the…read moretypical salesman vibe I often get as a young car-naive woman from auto shops. He not only fixed my problem quickly and at a reasonable price, but showed concern and gave recommendations for another issue he found. Thanks Ben's!

Ben's is an asset to Cleveland and the body shop industry. I would definitely recommend Ben's for…read moreany autobody repair work. I was towed to Ben's on a AAA recommendation and was impressed. A warm family business, Ben's provides one of the best customer service experiences in Cleveland. I must have visited the shop at least three times during the repair and each time I was given a thorough update on my Lexus in addition to the updates available online. Ben could tell I was very worried about gaps, paint color and the custom pin stripe matching up. Much to my surprise, based on experiences with other cars and body shops, the color matched up perfectly, the gaps look factory and the pinstripe was pretty much spot on.

Needed help removing a back rear latch for my 4Runner that rusted out. Bolts kept spinning and…read morecouldn't remove. Stopped at Andy's unannounced, Joe came out and helped on the spot. Can't recommended this shop enough. Class operation.

BEWARE. If I could give this shop a 0 I would. I dropped off a vehicle to get repaired and they did…read morenot complete repairs even though I paid. Along paying and not having my vehicle correctly repairs they damaged my vehicle in multiple spots. The owner then admitted they damaged it and also said he will not fix the damage. If you or anyone you know are thinking about having repairs done here I would highly recommend looking elsewhere.