Came to Alaska for a week of outdoor activities in freezing temps. Alaska Element's gear not only kept us warm the entire time, but helped us to enioy all our activities while others couldnt because they were unprepared with inferior gear. Everyone was complaining about frozen hands and feet. Heather made it so simple to schedule our fitting. As we entered the shop, Martha gave us a warm welcome. She was the best fitter and so knowledgeable and friendly. The quality of the gear was top notch and would have easily cost $2,500-$3,000 per person had we purchased it ourselves. The real test of professionalism and character for any business is when a customer returns with damaged gear. Martha was the ultimate professional business woman when I returned two days later with the jacket sleeve torn after dog sledding. She was kind, gracious, and so understanding. She never made me feel quilty although I felt bad about the accidental tear. This is why I HIGHLY recommend getting the gear protection plan because that was a VERY expensive jacket and I would have had to pay to replace it. This business deserves a 5 star rating because it is operated by truly authentic people with qood intentions whose sole purpose is keeping people warm while visiting Alaska. read more

Alaska Element is a non-negotiable rental in the Fairbanks winter. My family was perfectly warm in their high-quality gear during our trip. --- Alaska Element was highly recommended by other tours we booked, and after our experience, I could definitely see why! Last December 2024, we opted for a 3 day rental period. We booked the hotel drop off and return since we would be without a car, signature service delivery to swap sizes worry-free, and the "GearGuard" clothing protection plan. When picking our sizes, we meticulously measured ourselves, and picked the best fits from the website. We had a drop off at the Hampton Inn and Suites, a bit outside of the city center. We only had to pay any delivery fees once, so it felt well worth it since our total costs for delivery/pick-up and the additional signature delivery were then split between 4 individuals. Heather and her colleague who arrived for our signature service delivery were professional, on-time, and friendly. All descriptions on the website were pretty true to size, except one of the more petite members of our party (4'11") had a better fit in a large child jacket versus an adult small. Some shoes were a bit more comfortable in a bigger size than we booked (to accommodate fluffy socks), but if we had not done the signature service delivery, we would've been ok just following the size guidelines! The medium glove size we needed was sold out, so I'd book gloves early, if possible. We had some floppy, too-large gloves. When we were returning our rentals, we left them behind the hotel front desk. Super easy and hassle-free. We were very warm in our gear and had fun on our tours because of it. We were able to stay outdoors in 10s F temperatures for maybe a half hour before feeling the chill. For extended times, we still had to use hand warmers and foot warmers, but we were never in any "danger". Unfortunately, we saw many families on our tours who were wearing inadequate gear unable to really enjoy the tours, and at the most extreme, get unreasonably and dangerously cold. Honestly, we were also thinking of saving the money and just wearing our warmest gear, but it wouldn't have been enough! I'm glad we didn't follow through. Rentals not included which would be essential to bring yourself would be good thermals and scarves/face coverings. This is also outlined in detail on the website. Overall, if you book nothing else during a winter trip to Fairbanks, I'd recommend booking gear with Alaska Element. Honestly, we loved the gear so much we looked into getting the same coats and gloves when we got home! read more

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This family Element shop is the one to use. They run their business during the winter months and spend quality family time during the warmer months. The mom (I assume she was), was knowledgeable on many brands of element outerwear. My husband and I did our measurements from home about a month before our trip. We placed our reservation for what we wanted and waited for our trip. We reached out to Element a couple times with questions and felt like we got answers in a timely manner and wasn't left wondering about our safety in the cold temps. They offer services there at their shop or they can bring the gear to your hotel (or where ever you are staying). When you have your initial apt with them, they provide the sizes you ordered and other sizes around it. At their shop, they have many other outerwear to rent and purchase to keep you warm on your excursions. We went to their shop to pick up our reservation, they were accommodating and patient as we tried on different sizes and asked even more questions. For returning our outerwear, we choose to have them pick it up from the hotel for a small fee. They also offer appointment set up to drop off for free. read more

Fantastic customer service by phone and text. Family owned. Small business vibes. They had great equipment for us. Kept us warm for HOURS while viewing the aurora! Great range of sizes and easy measurements to get your correct size. The cost of equipment rental was excellent when comparing that to having to carry all the stuff in our luggage. I live in a warm weather state and had no reason to buy all of this equipment, so renting was a GREAT Option. read more

Found this business on the internet when preparing for a December stay north of Fairbanks. Easy to reserve rental from the website and the gear was delivered to our hotel just as promised. The boots and bibbs looked virtually new and fit as advertised. Temps of -30F were not a problem. This business provides a stellar service in my opinion. read more

Alaska Element - Clothing Rental Near Me

I rented gear with Heather via email, and she has been outstanding! She is quick to respond and very helpful with sizing. Since my bachelorette stay was in the North Pole, we were able to pick up our gear at their company since it was nearby. I believe they do drop off service in Fairbanks. Their shop is so cute, clean, and warm inside. And we were able to meet the sweetest lady, Martha! She had all our gear set up and ready for us 5 girls to try on, in all different colors. A thoughtful touch because you would get all your jackets mixed up throughout the trip. Anyway, when she found out it was for my bachelorette, she was so cute and said she wished she knew because she also would have had Prosecco ready for us she made it a fun time trying on the gear together, and she was also so knowledgeable and full of tips and tricks that we greatly appreciated. Their gear is well maintained, clean, and WARM!! They also offered bags that fit all our gear in. Their rental drop off is conveniently till midnight! Highly, highly recommend this company. Thank you so much, Martha and Heather!! read more

I can't recommend Alaska Element Gear enough! From start to finish, the experience was outstanding. Our order arrived at our hotel earlier than expected, which was a pleasant surprise and gave us peace of mind before our excursion. The gear itself was top-notch, durable, warm, and clearly designed with Alaska's unpredictable weather in mind. It exceeded our expectations in both quality and performance, keeping us comfortable throughout our entire excursion. Customer service was another highlight. They were incredibly responsive and helpful, answering all our questions quickly and thoroughly. Plus, the pricing was spot-on great value for such high-quality gear. If you're planning any kind of Alaskan adventure, Alaska Element Gear is a must. They truly understand what you need to stay safe and comfortable in the elements. 10/10 would rent again! read more

What a wonderful service! My group of friends rented the full package of gear (boots, jacket, gloves and snow pants) for a weekend in Fairbanks. We opted to pick up our gear and do hotel drop off which couldn't have been easier. The owner was so sweet and prepared when we arrived. They have a full range of sizes and the owner made sure everything was comfortable and fit correctly. We all kept what she pulled so the sizing chart online is accurate. You can tell she takes a lot of pride in her business and the quality/condition of everything we rented was very good. All of us were warm in below freezing temperatures (even on an all night middle of nowhere northern lights tour)! The down jacket was so comfortable and doubled as a comforter/pillow for naps in the car! If I ever decided to brave Fairbanks in the winter again, Alaska Elements will be my first stop! Trust me you're going to want these warm clothes if your not use to these temperatures! read more

Absolutely incredible. This friendly and professional (and thorough) service is a life saver, truly. Went and picked up the gear and couldn't have been a better experience. The couple here were friendly and very, very helpful. Had a fitting and substituted things that didn't quite work, and I was on my way with a large bag of gear. Went out on a frozen lake bed the next night up to 3 in the morning, and could not have been more comfortable. Everything worked as it should and I didn't feel the very much below zero temperatures (-20 on this specific evening) at all. It goes to show that the old adage that "there is no such thing as bad weather, only poor clothing choices" is very true. The next day I heated up the engine of the rental vehicle for three hours, ran the heater at full blast, and it was still ice forming temperatures inside the vehicle. I thought my hands would suffer from frostbite. Took the mittens given to me out, and I was as good as new, even though the car never, ever heated up. The gear is name brands, top quality, and would cost a fortune if you bought everything for the short trip I took. I was given the option to drop off the gear on the way to the airport at Pike's, even though I did not stay there. Very helpful and I cannot speak highly enough about my recommendations for this company and service. Very much needed, very helpful, and made a cold evening into a wonderful experience watching an incredible aurora borealis show! read more

Awesome experience working with Heather. The equipment was delivered as promised. So easy to work with them. Great equipment for cold weather. Highly recommend them. read more

Alaska Element - Clothing Rental Near Me

Our family rented gear to use for a 3-day Arctic Circle tour and temperatures got down to -40F. We stayed comfortable the whole time - the gear was perfect! There is no way we would have been as well prepared if we tried to figure out outerwear on our own. My daughter needed to swap out her boots for a larger size, and the team stopped by our hotel with options for her to try on. Amazing service! read more

My biggest worry about visiting Fairbanks in December was clothing. We are from California, where we don't own arctic clothing. That problem was solved fabulously by Alaska Elements. Heather was very responsive to my queries. She is very quick to respond to emails. On the day of pick up, Martha was present to help us with the clothes. Absolutely fantastic person. She helped with fitting the clothes. She swapped a few items with more fitting items. The next day I needed to swap my boots. They kept the a bigger size boot at their entryway from where I could swap the boots. Their shop is a bit tucked in a picture postcard like winter wonderland. Roads were plowed but still needed to be a bit careful. For a small fee they offered to pick up the clothes from our hotel. We changed the hotel, but Heather was accommodating. They acknowledged having picked up the clothes from the hotel. Truly value for money. More importantly, very warm clothes to help survive in the bitter cold. I would definitely rent from them again. read more

Alaska Element - This is in front of the shop. We could see the moon between the two trees. - Clothing Rental Near Me

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Oh my goodness, what a fabulous service available to Fairbanks visitors! No hassle no stress. Everything you need is delivered directly to your hotel and ready and waiting upon your arrival! We only had 2 issues: 2 of the items were too large and a smaller size was not available and 2 of the items zippers got stuck but luckily we had a replacement delivered almost immediately so that took care of that! I would definitely recommend getting your gear from Alaska Elements. They took great care of us! Thanks so much for everything! read more

Alaska Element was a huge reason why our trip to Fairbanks was such a success. Rather than worrying about what cold-weather clothing to buy (and spending a lot of money for it) and then trying to fit it into an extra suitcase that we would have to pay to check, we just rented a whole gear package from them. They knew how to fit us properly, showed us how everything worked, and told us what to do and what not to do. They were pleasant, professional, and knowledgeable, At the end of your trip, all you need to do is drop your gear bag in their lobby. It's simple, easy, and absolutely the way to go. In addition, they gave us great information about places to eat in Fairbanks and even where to go to see the aurora. I couldn't imagine doing it any other way. I highly recommend them! read more

What nice people! Supurb equipment! Excellent service! Mark is such a nice man! I can't imagine better! They delivered my gear to my hotel, Mark made sure it fit. And they will pick it up too. read more

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I'm so glad I went with Alaska Element for my rental gear!! I spent three nights outside in -20 temps and felt super warm the whole time. I saw other people struggle with the cold during tours but I was always taking off layers the rental process was seamless and Mark was really nice during pick up. I highly recommend this company! read more

Alaska Element - Clothing Rental Near Me

WORTH EVERY PENNY! I visited Alaska during a -20 degree week with friends and was terrified of how I would survive with my basic ski gear, but thankfully had been referred to Alaska Element. Everything about the reservation process was extremely easy; we elected for the signature service dropoff and it was worth it. Heather and her associate Martha arrived promptly with every alternative size we might need and patiently explained the proper fit and use of the gear as we tried it on. DEFINITELY would not attempt to get by with your usual winter duds; their gear was top of the line, extremely high quality, and we were able to enjoy our outdoor adventures for long periods of time without feeling cold. Anything less would have compromised our enjoyment of the trip. Highly recommend! read more

EXCELLENT service - we travelled to Fairbanks from Southern California so this was the perfect service for us. Heather and team did an awesome job outfitting us and made it easy to do pickup and drop off. They helped make our trip go smoothly and the clothes kept us warm and dry. Highly recommended. read more

Heather and Mark provide a phenomenal service! The selection of items to rent met out needs. We ordered our gear online which was a simple process. We ordered sizes based on their size charts and everything fit perfectly. The gear was in top condition and kept us warm. The value of renting gear was amazing compared to buying it and flying across the USA with multiple pieces of luggage. Heather and Mark communicated via text messages which ensured a seamless experience. If you are traveling to the Fairbanks area and need warm clothing, check out Alaska Element! read more

If I could give this a 10 star review I would! JUST DO IT! At first when my husband found Alaska Element rental online, I said "No way. We have our own gear." But then the more I thought about it, it sounded like a good idea. What a great choice it was! The temps were around 0-10 degrees and one day of -5 and the clothes kept us nice and warm for all of our activities. Our normal Helly Hansen, Columbia, North Face gear would have not cut it! We snowmobiled, chased the Aurora, ice fished and dog sled and were never cold once. Two of us suffer from Reynaud's where we are highly sensitive to cold, but neither were ever cold. We chose to pick up the clothes ourselves at their shop and that was a great idea. We cannot say how wonderful and inviting Martha was and texting with Heather was a breeze. We chose hotel drop off and it was all so seamless. Would highly recommend! Definitely worth the price! read more

These folks are heaven sent! Five of us (including a 5 y/o) were headed to the Banks for the first time and weren't sure our socal attire would suffice for our winter trip. After doing some research I stumbled upon Alaska Element and their services. Mark and Heather were attentive to our questions, and made the booking process super easy. The plan was to meet at the airport since our lodging was outside of their delivery area, and when I notified Mark our flight was delayed, he assured us he would track our flight and meet us upon arrival. And yup, Mark was waiting upon our arrival. Most of the gear was perfectly sized, but he did have a van full of gear for the few items we had to swap out. Mark was flexible when we needed to extend our rental. Once it was time to return our gear, again he waited patiently as we ran a bit late due to the weather and poor road conditions. The gear kept us soooooo warm our trip and we do not regret having rented our cold weather gear from Alaska Rental. Thank you so much Mark! read more

Alaska Element - Snowmobiling in the freezing cold and not feeling a thing thanks to Alaska Element! - Clothing Rental Near Me

Alaska Element is a great, reliable, and honest company. I booked everything online, and they appeared at my hotel 5 minutes before the scheduled arrival time and collected the gear from the hotel as well. They verified that everything fit and I knew what all the zippers and cords were for. They had a van with other sizes available had that been necessary. The gear was of excellent quality and it makes all the difference to enjoying your time outside in the elements. The items were clean and in good condition, I ended up cutting my trip short by a day (it was -33F and I saw the Aurora at that point) and Alaska Element pickup the gear early and even refunded me some money for returning the items early. Everything comes in a duffle bag so the gear is easy to keep together and transport. read more

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These folks have the BEST customer service ever! They were very easy to deal with, the prices are very reasonable and everything was very clean and well packed. They met us at our hotel so we could try everything on to be sure it fit, and brought extra sizes. I was extremely happy and highly recommend Alaska Element! read more

I rented from this company at the recommendation of Fairbanks Aurora Tours and I'm so glad I did! They really have quality gear that WILL keep you warm. I got the parka, bib and boot package and added mitts. I reserved my gear via email and they made recommendations on size adjustments. I'm so glad I listened to the recommendations. Everything they gave me fit beautifully! They delivered my gear to me in a sturdy bag and were right on time. If you are doing some sort of winter tour and don't have gear to keep you warm, do NOT go with out. Renting this gear significantly increased my ability to enjoy all my outdoor adventures in Fairbanks. read more

Alaska Element - Parka, bibs, and boots from Alaskan Element - Clothing Rental Near Me

Amazing service with perfect outfit for Alaska Weather. We walk thru 3 hours snow trip with Alaska element gear and we never felt any cold even we sweat read more

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Summary: Reasonable pricing and excellent customer service, Alaska Element definitely has my recommendation for anyone visiting from the lower 48 looking for proper winter gear. Found this place after falling on ice a couple times with my own boots. I thought they would be okay in Fairbanks since they had served me well in Boston winters. However, Fairbanks got so cold that the rubber must have hardened and I had no traction. I contacted Martha and was able to get my boots delivered the same day. She was extremely professional, prompt, and straightforward with how the rental would work and pricing, which I greatly appreciated. Mark showed up the same afternoon with my boots and I was even able to try them on in their van to make sure it was a good fit. I was originally only going to rent it for a couple days but after having them and feeling the night and day difference in traction, I decided to extend the rental for the entire duration of my trip. For the convenience and safety factor, you should certainly use Alaska Element to get some proper gear to deal with Fairbanks winters - slipping on ice is no joke, proper footwear makes an incredible difference! Reasonable pricing and excellent customer service, Alaska Element definitely has my recommendation! read more

Fantastic! We have been toasty warm this whole trip! Martha has been great! Soooo glad we rented this warm gear! Would totally rent this gear again if we come back to Fairbanks, Alaska. Aurora viewing in the early am has been great! read more

Alaska Element - Snowmobiling - Clothing Rental Near Me

Would definitely recommend this company, highly professional, very friendly staff, and helped with all our needs. What an amazing experience. read more

There is no one I would trust more to outfit me against the cold in Alaska than these fine folks! Heather was exceptional in her care and consideration when helping us to find the needed gear. She was not only kind but made the entire process easy from start to finish. Mark and Martha met us at the airport and had us try on the gear until we found the sizes that worked best for us. They were extremely professional and genuinely polite. The gear was of very good quality and kept us remarkably warm on all of our outdoor excursions (from chasing the northern lights, to snowmobiling, to dog sledding, to walking through the boreal forest with reindeer, even on a visit to an ice bar!) Being able to return our gear to Mark at the airport was great and efficient. If you are visiting in the cold months, do yourself a favor and rent some gear from here ASAP! HIGHLY RECOMMENDED! read more

Alaska Element - Different places we wore the gear we rented while in Alaska! - Clothing Rental Near Me

My boyfriend and I rented the full geared package that included boots, parkas, and bibs. Believe me, I felt like "I'm invincible against the coldness" We went Snowmobile, Aurora watching, Dog sledding, and making snow angels. I can stay as long as I want outside to wait for the light and didn't feel cold at all! Mark was really nice and thought full. Because we arrived quite late by the train from Anchorage to Fairbanks and needed the gear early in the next morning, Mark agreed to wait for us in the hotel at almost 9pm and made sure that the gears fitted us. Tips: no need packing heavy winter clothes when you travel, rent the package and enjoy Fairbanks. read more

Alaska Element - I'm a snow angel!!! - Clothing Rental Near Me

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I found out about alaska element while looking to rent winter gear for our trip to Fairbanks in January. We were visiting Alaska for the first time and had no idea what kind of gear we may need for Aurora viewing. Heather helped us a lot to pick the right set for us to rent. We ended up renting parka, boots, mittens, snow bibs. Let me tell you, the gear kept us warm even in January. Do not even think twice and just rent the gear. It is cheaper than buying and it is really good. Mark dropped off our gear and also picked it up from the airport. It was pretty convenient. Thanks to Heather and Mark for making our experience memorable in Alaska. We loved working with you read more

I'm from California, so no clothes I own are remotely appropriate for Alaska in the winter. Rather than buy heavy gear I might never use again, I rented from Alaska Element and stayed toasty warm my whole trip, even when temps dipped below zero. Martha and Mark gave us wonderful airport drop off and pick up service and even had backup up clothes on hand when the first parka was a bit snug. My only advice is to also bring your own gloves when you'll be outside for shorter periods or in warmer temps because the puffy mitts are very disabling, despite being wonderfully warm. read more

Alaska Element - Clothing Rental Near Me

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The BEST part of our Northern Lights Bucket List Trip to Alaska was our clothing from Alaska Element!!! We stayed in Alaska for 4 day with temps around -37 below. We never took our gear off (except the parka when indoors). The boots were very comfortable and warm, never used toe warmers). The staff met us at the airport arriving and leaving and had back up sizes when needed. They were GREAT!!! This is a MUST thing to get read more

Alaska Element - Clothing Rental Near Me

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We had boots delivered and got the wrong size. They exchanged them the same day. Perfect and very cooperative.

The gear is high quality and was a lifesaver for our visit in March. Everything kept us warm even during the nights in negative temperatures. We visited from California and we're so glad we rented our clothes here. The staff was very helpful in making sure everything fit us properly and they provided excellent customer service. I would highly recommend renting clothes here. read more

I went on a trip to Fairbanks, Alaska this December for landscape and aurora photography. I knew I was going to spend plenty of time outdoors with temperatures nearing -40 degrees Fahrenheit. I rented the 3-piece package including Bibs, Parka, Boots, and I ended up adding a pair of mittens as well. The gear honestly exceeded my expectations and helped me stay extremely warm for extended time outdoors in extreme cold. I was able to get into deep snow to take photos without getting my feet wet or cold. I am really happy I rented this gear and couldn't imagine how I could have managed to do my photography without it. Thank you Alaska Element for offering this rental and for making the rental process as easy as it could get. read more

For our 40th wedding anniversary, my wife and I wanted to do one of our "bucket list" trips to see the northern lights in Fairbanks, AK. Being from Arizona, we didn't own any heavy cold weather gear, and Alaska Element was able to provide top-of-the-line, high-quality gear that we could rent for a reasonable price. The gear performed extremely well for us, and Alaska Element was extremely flexible and accommodating with delivery and pick-up of the gear. We would highly recommend them to anyone visiting the area that needs high-quality equipment. Thanks, Alaska Element! read more

Alaska Element - Snowmobiling - Clothing Rental Near Me

Outstanding! We needed cold weather gear for our January aurora borealis trip. Before the trip, Heather provided excellent advice as to what we would need, and what sizes would be most appropriate for both of us. The gear arrived at our hotel as scheduled. When I had trouble getting my boots on, they brought out another pair. Unfortunately, I still couldn't get them on without a struggle. Once again, they (this time, Heather herself) delivered still another pair. These were perfect, which turned out very well, since we needed to extend our stay for a couple of nights for better weather. The gear itself was like new and kept us comfortably warm while outside. We opted to purchase the gaiters, which was a good move to keep our faces warm while still being able to use our cameras. All in all, could not have been a better experience! read more

This place SAVED ME!!!! Friend and I bought a last minute ticket from Southern California to Fairbanks, Alaska for a long weekend and of course since I live here I did no have proper winter gear. The woman who runs this company is so kind and wonderful to work with! I called the day before I was landing and she was able to get me a coat, bib, mittens and boots for a very reasonable price. I was perfectly comfortable in the negative degrees. The hood was so helpful and stayed put. I recommend people visiting get the bundle where they have the coat bib and boots together but if nothing else please do yourself a favor and get the boots and coat! BEST PART: they met me at the airport when I landed and picked up the clothes from me at the airport when I left to go home!! They're amazing and I love the "Alaska Element" hat too! read more

Alaska Element - Sitting in the snow with the boots, bib & jacket from Alaska Element! - Clothing Rental Near Me

The best winter outfit rentals in Fairbanks. We were so glad we didn't spend money on Alaska-weather-grade winter outfits, boots and spend even more to lug it all the way to Alaska. Alaska elements has a huge collection of branded outfits for all sizes at affordable rent prices. Their warmth and patience immediately put us at ease and we felt like babies letting them dress us up in sizes we would have never guessed right for ourselves. We reached there an hour early but they immediately rushed to the spot and served with smiles. And their valuable tips on everything local were treasures. The facility to drop off the gears at the front desk of our hotel was very convenient too! Thank you guys for making a memorable experience even more sweet! read more