This is a review for the DMV location at University Center on Ingra Street…read more I had to renew my Driver's License, and decided I'd go all fancy and get a Real ID, so I checked their website to see what documents I'd need, and that's where I discovered you could make an appointment. I didn't know if having an appointment would get me seen any faster, and the next available appointment was 3 days from when I booked, but that's ok, as my license doesn't expire until end of March. The emailed instructions said to check in at the information desk, or one of the kiosks. I put in my phone number as instructed in the email, and it printed out a ticket number. I rolled my eyes aggressively at it, thinking "I could have just gotten a ticket number from the regular machine" HOWEVER, the actual second the ticket was printing out, my number was actually being called at the booth. And I also got a text message too. I go to the desk, and Shiela/Sheila was super helpful. I had an eye test, I had to answer a couple of questions, provide some documents as proof of where I live, and my Legal Permanent Resident card, and that's about all she needed, despite the fact that their website told me I'd need to bring Birth Certificate, proof of name changes etc. I in fact had a big fat envelope full of stuff, "just in case" I'd rather have it and not need it, than need it and not have it. I paid my $40 and got a receipt, I think that's pretty good for Real ID. I was then directed to desk number 1 for a picture. The lady at desk number 1 was also very helpful and sweet, and she had an awesome sleeve. She checked my receipt, took my picture, even told me it was an awesome picture (I appreciate the kindness) and printed my temporary license telling me my full license card would be mailed and I'd have it in 2-3 weeks. All in all a painless experience, compared to previous visits where I've waited a very long time. Even this office seems a lot cleaner, airier, just more pleasant all round. I think back when I passed my drivers test, I took it over at the old location by Spenard. Anyway, so yeah, in and out in 15 minutes, I don't think you could beat that, so I recommend making an appointment for sure.

Downgrading my 5-star review for the DMV, sadly…read more The new location is massive and service is usually fast but...their are definitely some process issues that need to be fixed: I arrived 5 minutes early for my RealID appoint which I made weeks in advance. I got a text message the day before reminding me of this appointment and saying I needed to check in at the kiosk. So went right up to the kiosk (5 minutes early) and it gave an error, saying I was trying to check in to early, and that you can only check-in up to 10 minutes before an appointment. Huh? To make sure I was being gaslit, I re-checked my watch, and it was now 4 minutes before my appointment. 4 is less than 10 right? RIGHT? So I went and waited in line for the front desk. The snarky clerk wasn't listening to anything I was saying and simply said "Do you have a D1?!" And handed me a form to fill out. TIP: if the D1 is required...maybe have me fill one out online when I booked this appointment eons ago? I filled out the D1, and waited in line for the front desk again. I handed the D1 and the clerk didn't even recognize me. He asked if I was checked-in. I told him the whole reason I filled out a D1 is because he said I had to fill it out in order to check-in. He checked me in and I was instantly served. The process was pretty smooth from that point on. Except for one MAJOR thing: They took my driver's license, and stamped holes in it that read VOID. In return ,they gave me a printout on a piece of paper...that is ONLY good for showing cops when are pulled over. In a town like Anchorage where you ALWAYS need your ID for any and all alcohol purchases...I guess your option is to carry your insanely-valuable passport around with you until you get your RealID in 4-6 weeks? Y'all, there's gotta be a better solution to this. Here are two ideas: Idea 1: Let me keep my ID and have my ReadID shipped to the DMV. Send me a text notification when you have the RealID, and I can come in with my (non-VOID'd) ID and swap it ou. Idea 2: Get a printer to make IDs INSTANTLY, like so many DMVs in the lower 48 have. This current system just totally sucks. Choosing between carrying my Passport around and dealing with the crushing anxiety that I might lose it...or carrying a piece of paper and not being able to consume ethanol for 4-6 weeks...is a rough dilemma!

I stopped by Auto Tags & Titles today since the DMV was closed and I hadn't received any renewal…read moreinformation in the mail. Sam helped me quickly process my registration renewal and tags, which were expiring this month. She took my information, located my registration, and I was able to pay for and renew everything on the spot and walk out with my updated tags. Highly recommend this place if you need efficient and fast registration or tag processing. Thanks again Sam!

No wait, exceptional customer care and no chaos like the DMV next-door…read more I actually went to the DMV first and they lacked clear directions and signage. I was still trying to figure out where I should've gone, and someone pulled a fire alarm. I needed to take care of business and I don't have time to waste. I will come back here every time!!

Horrible service. I was interrogated my a customer service agent, refused a service that was paid…read morefor on a mid tier level membership. Refusing a tow to inquire about my personal business and plans is not acceptable.

Always amazing service. The staff is friendly and helpful every time I visit. I love that I can…read morestill get travel services with someone face to face as well as take care of my DMV transactions without going to the actual DMV. They are always on the phone or helping someone so they definitely stay professional during each interaction.

Shockingly amazing DMV experience. Yes, you read that right. I was in and out registering my car…read morewith zero hassle or even a wait time. A lovely lady, coincidently named Love, helped me, and she was a gem. Friendly, funny, and made the whole process enjoyable (which feels illegal for a DMV). If this UMV offers the DMV service you need, go here, and hope you get Love! Although all the ladies seemed great.

What a wonderful experience! You don't normally think of DMV services as anything but a necessary…read moreevil...dealing with these ladies has changed my perspective! I was able to: remove the Lienholder and add an owner to a title, renew my handicap placards, renew my driver's license, and get a state issued ID card. AT THE SAME VISIT! The staff was incredibly helpful and nice, the office is clean, and I feel the price is reasonable for the service I received. Can I give more stars?

The personal were extremely helpful in getting the car that was bought out of state ready for…read moreAlaska. They walked me through how to get it Titled, Registrationa as well as plates, and sent it all back to me while out of state. The process took about a week. Pleasant, patient and courteous employees.

The worst customer service. The two girls who operate/work here do not need your business is the…read moreattitude received every time I have gone in for tag/title services. They are bothered and not wanting to work so I recommend giving your business to someone else in town. I would have given a "ZERO" star rating if it was available. That is how poor this business operates.

I came here and paid to get my driver's license renewed. I never received it so I called and they…read moretold me to come back in. I travel a lot for work and when I eventually made it in, I was told by the extremely rude woman working there that I'd have to pay for it all over again because it had been longer than a month.

I used this service to renew my expired car registration. I was in and out in less than 10 minutes…read more Awesome

What is a mini truck?…read more In Japan, if you want to buy a car you have to prove to the dmv that you have your own parking space before they'll give you a license plate. If the vehicle is small, Then you don't need to . These trucks are tiny. Most are manual. Most are 4x4 The owner of this business, Unlike most in the Lower 48, has a Japanese counterpart . That counterpart goes to the secondhand used car market in Japan and inspects cars for cook inlet. Cook inlet mini trucks has a dozen or so shipped over at a time where they are lifted a few inches. They are put on atv tires and the fluids are flushed and changed to American brands to simplify your life later. They are becoming popular in the villages where they are 1/2 the price of a Polaris ranger, or the same as a new 4x4 Drive to the village airport in your t-shirt in January. They are REAL cars Mine came with 4000 miles. Still smells new. Windshield wipers Heater Air conditioning 4x4 high 4x4 low 2x4 high These cars show up in this country speed restricted ( I took mine off) as per import rules. They do not meet d.o.t. Safety standards. Airbags NOT Good bumpers NOT. Etc. They need an atv sticker to be registered and can not be driven on federal or state maintained roads ..... Technically. I am using my new one in seldovia. It turns on a dime. Is easy on the gas. Cab warms up fast. Fits in the fishing village ambiance. 3 stars due to ...... It's too early to tell about the service from cook inlet. The truck in itself is 5 stars. I'll need some follow up maintenance I'm sure. Phone calls take a while to be answered , but they are answered. I do believe that the owner is involved with several home based businesses and has many calls to field. Love the truck. I

How do you spell s-u-c-k? As in service? I call the national 877 number and was cut off at 15…read moreminutes. I called the local Anchorage office, after waiting 15 minutes, somone picked up the line (I could hear voices in the background), and set the receiver back down effectively cutting me off. I called again, but this time after 15 minutes, it began to ring 10-12 times, then a automated voice told me "call later", and shut the line. And socialists nationwide are complaining about DOGE? How about this ridiculously rude SSA office. I live out on the coast, I am going to have to pay Alaska Airlines $600.00 to fly in to Anchorage, then $250 for a B&B, another $50 in cab fees, to go here, maybe be seen, then I may be able to get something done, maybe not. And these people are supposed to work for us?

I drove over to the social security office and parked. Walk in and the security guards stop me and…read morelet me know that I cannot enter without a mask. The funny thing is they don't provide masks. There is no mask mandate so of course I don't have a mask on me. Wasted about an hour today just to get turned down because I don't have a mask and don't provide one. Wow who's managing this place?!