Kind and understanding personnel. Doctors and nurses always…read moreanswer any concerns. They explain everything in a clear way .

Ive been here multiple times, and the receptionist in the front, the middle one with the black…read moreframe glasses is always so rude. I was the only one in line and she was just gossiping eating while i stood there having no urgency to help. They send us to the back into a room and we waited more then 30min for anyone to come help us while i hear the drs talking about bunnies the entire time. If you guys are so busy how is there time to discuss bunnies?

Front Office Staff very professional and courteous! Wait…read morewas nothing! I was taken back quickly by Belle; she was thorough and professional as well. I was seen by Andrew Camargo, NP. He was thorough in going over my H&P as well as answering all of my questions and concerns. I am definitely staying with this group, as I had a horrible experience with my last dr in the high desert.

I am extremely disappointed with the way this medical office has handled my care. I originally…read morescheduled my appointment in early April and have been waiting months to be seen. Recently, I was informed that my appointment was simply canceled due to the doctor's unavailability. I was not given a meaningful alternative or accommodation, and the cancellation was made against my wishes after I had already waited a significant amount of time for care. When I called to reschedule, I was told that the next available appointment would not be until September. In other words, because of a scheduling issue on the provider's side, I am now expected to wait several additional months to receive medical care. What makes this even more concerning is that my health has been deteriorating while I wait for treatment. I sought this appointment because I need medical care, not because it is optional. Being told that I must wait until September despite worsening symptoms is both frustrating and alarming. The only alternative offered was for me to call every day to check whether another patient had canceled an appointment so that I might be able to take that opening. This is not a reasonable solution. I work on specific days and cannot constantly call the office hoping that an appointment becomes available at a time when I am able to leave work and attend on short notice. If an opening becomes available while I am at work, I am effectively out of luck. It is unacceptable to place the burden on patients to repeatedly call the office every day in hopes of obtaining care, especially after waiting since April and while dealing with a declining health condition. Patients deserve timely access to medical treatment and reasonable accommodations when appointments are canceled through no fault of their own. As a result of this experience, I will be filing a formal grievance with my insurance provider. I hope this office improves its scheduling practices, prioritizes patients with ongoing medical needs, and shows greater consideration for those whose health may worsen while waiting months for an appointment.

Great service. The girls are always nice and always checking if I have questions and always willing…read moreto help you in anyway

I have lost a substantial amount of weight I incorporated exercise and eating correctly to my diet…read morethanks to this medical Clinic I am able to continue my weight loss goals.

DO NOT SIGN UP WITH THIS LOCATION. DO NOT DO NOT! The nurse practitioner, ukamaka, who I saw twice,…read moreignores patients who try to reach her to get refills on medication. I've called 5 times over the past 2 weeks and she's completely ignored me. Also, at this location, if the doctor or nurse won't be in on the day of your appointment, good luck getting a call from a nurse or the front desk ahead of time. You'll be stood up. They treat patients like cattle. I wish i could give them 0 stars.

This is the absolute worst medical group on the face of the planet And it doesn't matter which…read moreoffice you're using they're still the worst on the planet Most of the time they're very rude very aggressive it takes weeks and weeks To get anything done my personal favorite And this shows how much they do not pay attention to their customers or patients 4 months ago I went to an orthopedic surgeon to talk about possible surgery don't need it Quite yet ,but I wanted to get a second opinion so I requested one they sent me back to the same doctor How do you get a second opinion from the same doctor. I got all kinds of stories another personal favorite is I need an MRI I've made 3 appointments took off work 3 times and 2 days before there's a problem with optum and I have to cancel this just happened to me yesterday I'm scheduled for Sunday So that's been canceled They really can't seem to get it together and in the meantime people are suffering because of them

Office staff was very welcoming, prior office was not welcoming at all. I got there early and I…read moredidn't wait that long in the front surprisingly. Abby was very sweet and NP Lopez was very nice love this office. They also have water, snacks, and drinks if you end up lightheaded from a shot like I did :)

They ok. Sometimes slow on getting back with you. But then again we not the only individual too…read more So far cant complain to bad

I love all the staff and Drs here! everything always clean and tidy, front desk is amazing and all…read morethe nurses so nice 10/10

My primary doctor is here but the people at the register desks suck. They walk away when they see…read morepeople waiting in line. We watch their every move. They walk away from their desks and chit chat, laugh totally ignoring the waiting patients. Everytime I go in this building these register women (so far I've seen) always ignore us looking busy typing in their computers or walking away. Then they call the patients in line. When they feel "they have to work now." after 5 to 20 minutes. So much for improving customer/patient services for quality purposes. If the manager of this dept also does this, shame on you. Get these women's' business in tack or you wouldn't have to have just 2 stars here. It defeats the purpose of having Yelp for business. No guff.

The person working in reference to other clinical or really bad the clinic is supposed to be…read morereferred to dermatologist and did the wrong diagnosis I call to said the problem and the people never fix so I tried calling again but never help

Everything needs to be improved. The staff on how they communicate to patients. They have a broken…read morechair in the waiting room with nothing on it to let people know it is broken. It only gets a star because i am forced to give a star.

I recommend to ask for Dr. Salimi for woman care I couldn't…read morebe happier she is explained everything ,acknowledging my concerns,very professional and kind,she's so good at what she does, the service Dr.Salimi did was nothing sort of extraordinary!!!!! Thank you Dr.Salimi

I am the mother of a 30-week preemie born via emergency C-section (APGAR 5/7). My baby spent weeks…read morein this NICU and remains under the care of the hospital's High-Risk Clinic. Yesterday, I went to the unit to visit (as I was previously invited to do) and to see if I could get a medical-grade suction bulb. My baby has severe GERD and a high risk of aspiration--she chokes until her eyes are red and milk shoots from her nose. Having the right equipment for her safety is not something to play with. The treatment I received from Nurses HELEN and JESSICA was unprofessional and retaliatory. I have previously reported these nurses for their conduct during my baby's stay. When I arrived, Helen brushed me off and intentionally sent Jessica to the door to confront me. Jessica looked me in the face and said, 'I know who you are.' She then stood there acting as if the supplies were her personal property, condescendingly stating she would give me one 'this time only' and 'reminded' me that they don't provide these once a baby has left. It is deeply disappointing that staff would use a medical necessity to power-trip and settle a personal grudge. To treat a mother this way when she is simply trying to ensure her high-risk baby can breathe safely is unacceptable. ARMC management needs to address the behavior of Helen and Jessica immediately. I will not be returning to this unit to visit again. Their lucky My baby has to come to the clinic or i wouldn't step foot in this Hospital. Unless it was to see my OB. Sorry Dr. R & Dr. B but your staff that represent that unit need to be better VETTED

Incredible Experience at Kaiser Fontana! My wife gave birth…read moreto our son here this morning, and we could not be more grateful for the exceptional care we received. From the front desk security and receptionists to the nurses and doctors, every single staff member was amazing. They were attentive, professional, polite, and deeply caring. They made our stay incredibly comfortable and ensured our new family was completely taken care of and supported. We highly recommend Kaiser Fontana to any expecting parents looking for a top-tier delivery experience!

I love Kaiser's app bc you can get everything done in one place…read more... Make appointments, email doctors, order meds through the pharmacy or Mailorder. I've had Kaiser for years & there was a time I had to switch & I hated every minute of it! I switched back to Kaiser as soon as I could!!