This was my first time moving and using a moving company, and overall I had a very good experience…read more From the operator I spoke with on day one, to the origin service center in New York, to the customer service center in California, everyone I dealt with was professional, helpful, and knowledgeable. The truck drivers who loaded and unloaded my container were excellent--they answered all of my questions, provided clear timelines, and kept me updated with calls when they left the unit and when they arrived at my home. Their communication was always on point. The only downside was that my container was extremely dirty, almost as if it had been used to transport charcoal. Because of this, I strongly recommend wrapping items in blankets and stretch wrap to prevent them from getting stained. Unfortunately, my mattress cover was ripped during the move and ended up with black marks. Overall, the professionalism and communication stood out, but I do wish the container had been in better condition.

This was five star from quote to pickup of our cube. The customer service, the booking and online…read moreprocess were excellent, price was reasonable and everything arrived on time with notice ahead. This company is much less expensive and better rated than PODS for long distance, non-storage moves. Apparently for good reason! The drivers, both in NY snd FL, were friendly and efficient, protecting our driveway in placing and pickup. Flawless!