Thieves!! My Mom inlaw took her car in for periodic checks. A Toyota with 125,000 miles. 2011 model. They quoted her $12,241.00 for a leaking steering rack , plus plus plus... Never again, will you have an opportunity to rip off an 86 year old with $160 oil change or other routine maintenance. She has a big community in Albany! read more

I worked with Cody, Tanner, and Tammy and they were absolutely amazing!! I got financed from home then went to the lot for a test drive once we were approved. The longest part was financing but we did that comfortably from home. They got me the car I wanted for the price I wanted. By the time the test drive was done we just signed the papers and were done. It was a great, fast, and friendly experience. I love my new beautiful car!! We will go to Albany Toyota for life!! read more

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We bought my Corolla here because we knew the salesman. He was fine but when we went to the finance department, they tried to sell me a warranty that close to doubled the price. (You're telling me you need a warranty on a brand new Toyota?" Next I had to return to have the all weather mats "installed." I waited inside while the parts guy talked on the phone and three or more employees sat around. When he was done, he plopped the mats on the counter for me to make several trips to my car to "install" them, while he did nothing including no offer to help. I get continuous calls to bring my car in for service so the can get paid by Toyota. I would avoid this dealership like the plague. read more

4/14/2026 a little "bait and switch" on oil change promotion. Be very careful with service departmen.

All of the staff were incredibly friendly and helpful. I worked with Noah, and he made the process easy and efficient from start to finish. The team also did an amazing job keeping my 3-year-old son entertained--which is no small feat. Pricing was more than fair. I would absolutely recommend them and will be happy to return at the end of my lease. Thank you! read more

On November 5th of 2023 my 2013 Toyota 4Runner SR5 with 116k miles engine blew (yes I bought a lemon unknown to me at time of purchase and lemon law & buy back were not an option). I had owned it for 11 months when this happened on a roadtrip and I had done a pre-trip inspection before hand and told my mechanic to replace anything that looked like it needed to be replaced (they obviously didn't open the engine to take a look as I did not request it and normally they wouldn't if there's no current issue) but the "spring in valve 6 failed causing catastrophic engine failure" they quoted me $10,612 for a used engine or rebuild for $11,504. I told them I will ship it home (for $550 through a different company for a 4 hr drive) and shop for my own engine. I bought an almost new engine for $4.5k and install along with everything else ended with $7k in total. Once the new engine was installed the engine wouldn't turn over... mechanic realized a spark plug was missing. That didn't just fall out on its own when the engine blew. Albany Toyota purposefully took it out. That's sabotage. They were mad that they took the engine apart to find out what the issue was and I wasn't going to pay to have them fix it. Making an already stressful and difficult situation worse. When I got the vehicle delivered pieces of the engine were just sitting on top of other parts under the hood. Its like they just threw the rag in and said we are done if she's not having us fix it anyway. My mechanic was shocked. Definitely don't recommend, over priced and petty. read more

Albany Toyota - Auto Parts & Supplies Near Me - Albany, Oregon

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Stopped to look at a truck, not intending to buy that day, but did. Salesman was not pushy and answered all our questions. We were in and out quickly. The longest part was the finance lady explaining warranty packages to my son. Was good for him to hear all of that but in my opinion it's never worth the money. Do you stand behind your product or not? Anyway Jacob was great! Was there hours from start to finish. Had we been prepared would have done most of it online then just go in to sign. Took advantage of the 3.99% interest rate. read more

Albany Toyota - Toyota Tacoma SR5. - Auto Parts & Supplies Near Me - Albany, Oregon

I had a great experience coming in, I entered the store with a goal in mind and Jose helped me reach that goal all the way through, explained things throughly and helped me straight to the point! Thank you Jose for the great service! You got a customer from me when I'm ready for a new car I'm definitely coming back! read more

I bought a Tundra from Jacob Kummer in summer 2023. Jacob absolutely went above and beyond to make the sale and facilitate me picking up from out of state. Would absolutely recommend working with this dealership in the future. read more

We bought a new 2025 Toyota Prius plug-in hybrid on Friday. Liam was super helpful, didn't do any hard sales tactics that give car dealerships bad names. The hard sale came from finance, but we still drove the car off the lot. Highly recommend Liam. read more

Price of an oil change from $80 all the way to $120 on my Toyota Corolla? Yeah it used to be worth going to the dealer for an oil change. Not anymore. read more

I own a Chevrolet bolt. I stopped at 730am to charge for 25 mins to make sure I had enough to get home. But a mechanic came out and shut off the charger. Then questioned who I was. He said no free juice. Wow. This sure ain't Tesla. read more

I bought a car there (few years back) - 2 things happened - I bought it in July - the salesman didn't bother to tell me the new year one would be out next week - with more features of course - must have needed to foist off old inventory. Then - it came with a few "Free" oil changes. I live 20 miles away and called to make an appointment for the first one. Drove the 20 miles, when I got there I got scolded for showing up at lunch hour - even tho I told they guy I was on my way. I ignored the other "free" oil changes - not worth it, will never buy a car here again. Service after the sale is pretty important. read more

Not happy with service. I brought my Tundra in for 30,000 mile service, noticed tires were not rotated as front passenger tire has a mark. Called to complain and was told tech inspected and tires did not need rotation. Really? Did they change my oil? I don't know, maybe it looked good too. Did they change filters? I don't know, maybe they looked good too. I will use Toyota Corvallis from now on and when 2020 redesign comes up I will purchase at another dealer for certain. Lost customer... read more

Scheduled my Chevrolet Trailblazer for repairs a week in advance and was told that it would take an hour and a half, but they wanted the car all morning (which I thought was strange). When I hadn't heard from them by 11:30 I called but couldn't get the service dept., so I left a message for them to call me back to give me an update. 2pm arrives and I still haven't heard from them. Calling them the operator says the service desk isn't responding and do I want to leave a message. I told her "no" and explained my concern. I waited at least 15 minutes to talk to service and was told my car would not be ready until closing time (read: they hadn't started on it yet). After hanging up I called back (another 15 minutes on the line) and told them to cancel the service and to have my car available for me to pick up. Wasted a whole day for a service I was told would take 11/2 hours. These people don't see you as a valued customer or respect your time. Take it elsewhere to someone who wants and respects your patronage. ( should really be no stars) read more

John Payne is this best sales person you will ever find. He takes care of his customers and he cares about them and what they are looking for in a car/ or truck or what ever it may be at that time they are looking. Personally I would trust him with my life. I have known John for many years now and he is the Best in my book. Diana Broyles read more