Called AAA because my car wouldn't start and a technician from Bob's Auto Repair came to my rescue!…read moreHe got my car started within 30 seconds (making me feel a little silly!), was very friendly, and took the time to explain what he thought was going on. Something was wrong with my starter, which I had never heard of, so he popped the hood to show me. Even though he did not know where the starter was in the make and model of my car he helped me look for it and explained what it did. I think car repair companies get a lot of negative reviews on Yelp because, frankly, repairing cars is expensive and it's easy to feel crummy! Don't let the less than perfect score on Yelp deter you, it seemed to me that the workers of Bob's Auto Repair are honest and considerate.

I submitted a towing request through AAA, and Donovan was on the scene in EIGHT MINUTES. I was…read moreexpecting to wait at least an hour! I am still stunned.

This shop is amazing! Our daughter had a dashboard engine light come on and had it diagnosed at…read moreAutoZone. I called the shop and they suggested she stop by with the diagnosis code for review. They triage her car and provided several recommendations, including having the dealer look up the VIN. The dealer replaced the part for free under an extended warranty. Being out of town parents, we really appreciated the guidance and recommendations. We will recommend the shop to all of our friends!

Okay so I've been looking for a good honest repair shop since the one I thought I could trust…read morepadded a bill by $350.. Chuck was recommended to me and ... oh goodness am I happy he was. I have found my honest shop My Dad was a mechanic and I know what to look for.. Chuck is probably the best mechanic I've met in a long time and he has a new regular customer.

If you live in Oregon or even Vancouver, I highly recommend checking out Primasing Motors in…read moreLebanon to see if they have the inventory you seek; this was the most pleasant, most upfront, most fun (yes, even with a 94 x 2 mile RT). Small, family-owned, no nonsense, all professional. Kudos to Jeff and Hank. I recently moved back to Oregon from Arizona, knowing I would need a car and hoping to find one withing the one-month time-frame to change over my DL, and so I did not have to rent a car for my work commute too long. I knew exactly what I wanted, and the features - and instead of playing the usual cat-and-mouse game, they stepped up from the first contact to address what I needed, my timing, and such. I have never before recommended an auto dealership, but I WILL continue to recommend them and when I am ready for another new vehicle, will start here, first.

Took my truck for warranty work on friday, Was estimated to be done Wednesday. No call, no…read morecommunication until I reached out friday and was advised part just came in and would try to get it done today. Got the call it was ready, picked it up to have greasy handprints on the fender and hood as well as oil spots under the hood. I wouldn't recommend primasing sales or service. Poor customer Service and communication.

Great service on a Sunday! Mackenzie was awesome!…read moreThanks again!!!! Blowout tire, new car didn't come with a spare or tools. She saved our bacon!

We requested a tow through our Allstate roadside assistance program and they sent the last resort…read moredoing for us. They picked up our vehicle in a timely manner, actually much shortertime than we thought we would have to wait. The driver was on time. The driver was nice and polite. Our insurance messed up the address for delivery and neither the driver or the dispatcher seemed upset by this fact. We would not hesitate to use last The Last Resort Towing in the future.

My experience with Trusty Auto Repair was bad. I would not recommend them…read more Summary: * Poor communication and customer service * Work was done without quoting a price or getting my OK * A used part was used in the repair without telling me in advance and without giving me the option to go with a new part. If there had not been a problem with the part, I would not have known about it until I picked up the car * Took three full days to complete work * REFUSED TO TAKE MY CREDIT CARD BECAUSE I "HADN'T BEEN NICE" AND MADE ME PAY $1740 IN CASH TO GET MY CAR BACK. I made an appointment a week in advance (they don't seem to be very busy; they had openings every day of the week) and dropped my car off at 8:30 AM, as agreed. I waited for a call; after 4 hours I called and was told that they hadn't even looked at my car yet. They said they would call back in an hour... an hour and a half later, I called again and learned that they had gone ahead and done a brake job ($275 parts, $180 labor) without quoting me a price or getting my OK. They diagnosed a sound I had been hearing as a bad ball joint and steering knuckle, but because they had started so late, they had to keep my car overnight. The NEXT day, no call from them. I called at 2 PM for an update. They said they were still waiting for a part. At 4:45 PM, Chris the owner called and said that the used part they had received was damaged and unusable. OK, that can happen, but again, if they hadn't wasted half a day, maybe this could have been resolved by now. BTW, this is when I found out they were putting a used part in my car. They kept my car for a SECOND night. The THIRD day, no call from them. I called at noon and was told they still didn't have the part, they were expecting it that afternoon, but my car might not be ready until the following today. I was upset and said they should make my car a priority as they had already had it for two and a half days. The guy at Trusty said, "there's nothing we can do." I said, sure there is, you can tell me that as soon as the part comes in, you will install it because I have been waiting so long. Nope. At 3:45 PM, Chris the owner calls me and tells me that my car is ready - BUT I will have to pay cash. When I asked him why, he said, "you haven't been very nice". When I picked up the car, I asked if he was requiring cash as punishment for complaining about the poor service. Chris just smiled - I'll take that as a yes. He certainly didn't deny it. Chris told me that he has had a lot of problems with people paying by credit card and then telling their credit card company to withhold payment because of a problem with the service performed. That is certainly a red flag - "a lot of problems" with people saying that Trusty Auto Repair's work was not acceptable. That has to make you wonder. Banks don't withhold payment lightly. Fortunately, I was in a position to be able to pay $1740 in cash - if you are not, you might not want to take the chance that Chris won't like your attitude, either. There are a half dozen other repair shops in Corvallis that can do the same work faster, certainly no more expensive and without having to worry that the owner will hold your car ransom because you had the nerve to speak up about poor customer service. I will be using one of them from now on, and I recommend you do the same.

Always an excellent experience at this place. They have worked on my vehicles for years. Honest…read morework for honest prices. I send all of my friends here and every single one has been extremely satisfied.

I had never been here but I saw amazing reviews. I had a noise that was concerning me and I called…read morethis morning and was able to come by same day and have them listen to it. It turned out to be a minor issuee but they helped disgnose for free! Amazing service and so kind. I highly recommend anyone to go to them!!!

Sometimes you can only afford a band-aid to keep your car running. A lot of auto repair shops up…read moresale and gouge you on pricing without minimal get you by options, carless or with a bill you cannot afford. Clayton's is honest, reliable. They care about you and provide the service or options you need at a price you can afford. Highly recommend.

Tom was awesome, he went the extra steps to try and help the situation, made the whole experience…read moresmooth and stress free. Definitely recommend for towing services. The kindness is real! Insurance covered cost with no hassle at all. Response time was quick too.

Friendly and Very quick. Took a bit to get there but was apologetic and right down to getting my…read moreissue fixed in minutes. Locked myself out by accident taking my niece to school. Best service I've seen in a while. Got me on my way quickly with a hand shake and a smile at the end. Would definitely go through them again!!

Josh and his team did an amazing job fixing my car. To say that they went above and beyond is a…read morehuge understatement. They gave me an incredible deal and did more than I asked without charging extra. These guys care about people and do really great work. I'll never be able to say Thank You enough!!!

this place fully scammed me. i paid over $1200 for a repair that was NEVER MADE. On top of that,…read morethe owner left me a nasty voicemail when I was late to pick up my vehicle. I took it to another mechanic and they said the same issue that this place diagnosed was still an issue. That there's no way this shop even attempted to repair it.