I moved to Albany just over 2 years ago and I needed a reliable parts store. I finally went here to…read morethe Napa. While they may be slightly more expensive, I never get the wrong part and if I do it's not their fault it's mine and they are very quick to help me out. Also they help me get the best deal possible. All the staff is knowledgeable and doesn't go too far. They don't tell you what to do or assume. Very helpful. Love the local business.

The store is big and is in a great location right next to I5. Has good Variety of products and is…read morewell organized. My problem with this store and company. Is the manager Jeff Morrison. Who took the advantage of an employee who was having a mental breakdown. To confess feelings and kiss the employee in his office. Then turn around and offer this employee a home and promotion just so she would leave her special needs child behind. Something isn't right about a manager having a relationship with his employees let alone living with them.

First up, the young employees in front were professional, courteous, and seemed very knowledgeable…read more As for the service; just the worst quality, scheduled for an alignment+tires+TPMS rebuild and just got tires. Was told my alignment was fine despite rubbing just the inner edge of one front tire to the belts, and told the $40 "TPMS rebuild service" was actually just a valve stem check (not even a TPMS function verification) after my TPMS light remained on after the install, and their online appointment system doesn't actually communicate to the store where you book service to reserve equipment or space. This location fixed a valve stem for me when I was in a pinch and I felt obligated to give them some business, but I was wrong and should have stuck to Discount Tire where the value and quality is excellent and consistent nationwide. I guess they were out of "more" this week and Les is just less. Would not give them another dollar by choice, just waiting to see if my suspect assignment check or *still* non-functional TPMS lead to burning up a new tire within the warranty period, SMH. If you seek quality, look elsewhere.

I love Les Schwab! I bought my brand new tires there about 3 years ago? When I had a flat, I…read morecalled them and asked for their help, I had no way of getting my tire there to be fixed. They sent a man out with a truck, and got my tire, put my spare on, and then took my tire to the shop to fix it. I went to the Shop the next day and had my newly fixed tire put back on my car. Talk about *Great* Service! I am a Senior, and I remember when this was the kind of service you "used to get" Everywhere you went, years ago. Remember when you'd go to a gas station and they'd check your oil, and wash your windows? they don't do that anymore sadly. it would be really nice if they would. but Service is Not like it used to be. I asked a gentleman at a gas station if he'd mind checking my oil one day, and he said "we only pump gas Miss." I was like what......? It was if I had asked him to do the impossible! Now, most places charge you ridiculous prices for doing Everything! so I am a pleasantly pleased Senior, that is Very Happy and Pleased that Les Schwab has not forgotten How to Treat Their Customers! very *Professional* and Awesome service! I give them 5 Stars! Proudly!

First time going to auto zone. I was pleasantly surprised by my experience. Gage was super helpful…read morein showing me options to solve my problem. He went out of his way to help and look at my car so he could determine what was needed. Will come back because of his customer service!

Your employees would not acknowledge me - we had just bought 3 wiper blades and needed help with…read morethe rear blade. The female employee acknowledged me but said she didn't know about those, and maybe one of the guys could help. She should have gotten another employee to help me. 0 out of 10 would not recommend this Auto Zone.

Only five stars, because I can't give more. I always shop at America's tire down in sacramento. A…read moredifferent name, but the same chain. Good tires, great prices , awesome customer service, and they stand behind what they sell. My two rear tires were at the point where they needed to be replaced, so I decided to have them done while I was up here. I purchased the tires online, they offer a military / veterans discount, and they were the exact same price as if I would have bought them in sacramento, with one *BIG* exception. It' s Oregon, so no sales tax! I made an appointment online to have the tires changed here. I come in at my appointment time, and I am met by Will. Very friendly, very personable, very thorough, the same great service that I love getting from America's / discount tire. Will checks my ID, goes out to get the information that he needs from my car, and comes back. He tells me that my car will be ready in 45 minutes to an hour. Guess what? Only a little more than a half hour later, my car is sitting at the front door, ready to go. Will and I finalize all the paperwork, and my road trip continues. I received The same fantastic customer service that I always get from discount/america's tire. Thanks again, and I will See you next time!

So I needed to update this for a few reasons. Josh was the first person over the course of at least…read more10 years to tell me that the tires ON my car were the wrong size. He said that's unsafe and could also affect my gas mileage etc. At the time I had called in I was pretty focused JUST on getting the tires and driving to California. But after a month my gas mileage is SO much better. Which means I'm saving at the pump. The ride is SO quiet. So good. I didn't expect this huge expense, but I don't go cheap on tires and I always research on Tire Rack first but MAN I was impressed by the service and knowledge at Discount Tire at this location. I now can attest to the EXCELLENT VALUE because these may be my favorite tires YET on my car. Thank you DISCOUNT TIRE!

I had a clutch failure back on a Friday afternoon in September 2025 I called Lava Auto and they…read moresaid "come on in!" They took excellent care of my car and me, provided great communication, and had reasonable pricing. I really valued their help and would recommend them to others.

Good day Yelpies !!! When it's time to clean your second…read moremost important investment and you just want a quick cleaning a drive through Carwash will hit the spot and keep that investment looking like the day you purchased it..(Hopefully) if you bring your vehicle through here make sure you do all the prep yourself or just wash it at home. I've been through here a couple times and service has always been great but today was just push the button and go twice. The young man said the Carwash has all the right tools inside to clean up your van and if you want to run it one more time we can and I'll scrub the wheels.... But the wash should really do all the heavy stuff..... Unfortunately not true and the van was still dirty after two wash's. $19 bucks gone

I went to this location for 4 years without issue, but I will never be back. I had an oil change 6…read moreweeks ago, immediately after my car started leaking oil. I took it back and they said there was nothing they did that was leading to this, except maybe a wrong side sealer. They swapped the sealer and still my car persisted to leak oil. So I took it to my mechanic where I was informed that there were already two cars with issues stemming from bad services given at Jiffy Lube. I waited for my car to get serviced. And found that this is the new washer they used to tighten the drain plug! Completely unacceptable, thank god I didn't blow my engine from this complete joke. I took the washer to Jiffy Lube for an explanation and they had nothing to say. No apology, no empathy, no accountability for a terrible job. Beware of taking your car here.

Staff moves at great speed. They are super quick with all the fixes and polite! I have never had…read moresuch fast service during an oil change

Took my car in for a new battery and oil change. Assistant manger Beau not only did it all - he…read morewent above and beyond and found a burned out fuse. I have dome lights now. Highly recommend going there. He was very efficient and I'm very pleased

I received a coupon in the mail for a discounted oil change at valvoline. I hadn't been to…read morevalvoline before, but my car was due for service and this location was really close to my address. I was helped by Britney (I'm not sure how she spells her name, but she was amazing and I want to make sure she gets recognized for this) I LOVE that there were multiple women working at this location!! I will be using this location in the future! I loved that I was helped by someone who knows how women are often treated in this sort of setting.

I stopped by for help with my Bluetooth pairing. I tried and couldn't figure it out. I walked into…read morethe store and David jumped up to greet me with a smile. I asked about making a service appointment and he said let me try. Haet up my phone and audio in just a couple of minutes without making me feel like a dweeb. No charge, just a great service ethic. I recommend this store very highly! April Kilstrom

Best customer service ever. Didn't push a sale of something I didn't need. Great information and…read morecustomer service. When we are ready for new cameras this is where we are going. Thank you Luis