I had my car taken here for auto body work(collision) pit up on time the 6th was very impressed…read morewith the work they did. Looks brand new!! Whitney is the best and kept me informed through the whole process and even gave me a cupcake for my birthday (on the 16th) I will definitely recommend them to anyone who needs their car fixed..

Received an estimate, a time to complete of 3 days and the promise of updates. Did not receive…read moreupdates, I had to call. Long story very short, the repair took twice as long and the final cost was 38% over the original estimate. I can understand some additional cost, but 38%? Was also quoted $312.50 for an additional service that only a dealer could perform. The final cost was $396.00, also 27% over what I was told. I would not recommend them as you won't get your vehicle back when promised and you can count on the final bill being much higher than originally told. I will not return to them in the future

Same rating, but another good story of friendly and efficient customer service…read more I needed an odd part for a trailer axle. They didn't have one in stock, but were happy to have a handful sent over from their Portland store. They didn't even ask for a deposit. One of the staff looked up the part, and I was shocked at how expensive it was. The other staff looked up a different part number and said use THAT one because it was one fifth the cost. Still would have been cheaper to order online, but I want to support my local shop so they stay in business. I came back in to pick up the parts, and there they were. I'm back on my way, and I remain a happy customer.

My family and I are on a rod trip and developed an issue with my windshield wipers. My VW wipers…read moreare unusually challenging to find a pair that work properly. Long story short, they do not fit the specs included in the auto parts catalogs. In a pinch and on a schedule, we need to run into this particular NAPA just 10 mins before closing. I apologize for the last minute issue before closing. The associate spent 15 mins and several trips walking back and forth from parts display to car helping me find the exact pets required. He went above and beyond at a time most just want to lock the doors and call it a night. Grateful for the excellent service and support, as well as an above average parts selection! Thanks NAPA!

Larry Verhs of Corvallis Toyota was incredibly helpful. From custom ordering the car to getting the…read morekeys and driving off the lot, he made our car buying experience a complete pleasure. Also, Christian in finance was very knowledgeable and patient as we went through all the paperwork and other decisions.. We could not be happier with our new Camry and look forward to many many miles of comfortable driving in a wonderful car.

I had the best experience here purchasing my new car. Darien was my salesman. He was friendly, not…read morepushy at all, and very helpful in the process. He was also knowledgeable about the cars and warranties. This was also the fastest I've ever bought a car. I was in and out of there within 2 hours from start to finish. Great place!

Took my truck in here and Denver and the staff got it fixed at a great price. He communicated to…read moreme about his findings, and gave me several options to keep me in my truck as repairing everything at once wasn't an option for my wallet at the time. Over a few visits and paydays I was able to get everything fixed and have had no problems since. His hourly rate is one of the best in the area. All my family and friends go here and have zero complaints. Fast, friendly, affordable. 10/10 highly recommend.

Brought truck in for evaluation and repair, Denver and Co. diagnosed the problem, consulted us…read moreabout our options and delivered when promised at the price quoted. Competitive pricing, great service, nice folks what more can you ask for in an auto shop! Now our regular shop for maintenance and repair.

Lithia Toyota in Springfield worked on diagnosing the hybrid battery and said I needed a new…read morebattery. But when I left the navigation and the radio and Mirrors wouldn't work. they said I needed a now navigation system. Dave discovered the dealer removed all of the fuses that controlled the system. His work on our Pius was better than any service I had at other shops. five stars is not enough but that is what was available.

Dave replaced my hybrid battery several years ago and provided excellent service. Gave me a good…read moredeal and battery has been great. Would go back, but hope I don't have to!

I ordered a switch online from them and immediately got a confirmation email. A week later with no…read moreupdate from them, I called to find out when and if my order was to ship, only to be told the part was out of stock but would be there a few days later. A few days later they sent me an email without the company name on it which I put in the trash not recognizing it as "not spam". I called again a week or so later and got voice mail and left a message. No reply so I sent an email. The next day I received an email from a women with an order number. It was AM Equipment, telling me that now my part wouldn't be in for a month, and that they had emailed me before with another part which might work. I emailed back asking for the part. No reply for 24 more hours so I canceled the order. Almost 3 weeks wasted! I'm normally very patient with companies and people, especially now during the pandemic, but I would rate their customer service as very poor when it comes to online ordering. Who sends out company emails with the employees name rather than the company name? Oh well, they seemed like nice people, I hope they get this figured out so another customer is not frustrated and a project held up for three weeks......

When my marine windshield wiper motors stopped working properly, I needed parts and help to fix…read morethem. I was referred by a friend to contact AM equipment and ask for Butch. I did that, and butch was familiar with my equipment and guided me through the dismantlement of my existing equipment then gave me the part numbers I would need to repair my wipers. Wow. What great customer service. As good as it gets.

Went in to buy new headlights. Joshua, the assistant manager offered to install them. I needed a…read morenew battery and he installed that as well all for free. Wonderful service.

I never even knew that we had an O'Reilly in Corvallis. We do…read more I was talking to my mechanic about an item I wanted him to do when my vehicle was in for service. My mechanic suggested I just go to O'Reilly. My mechanic said they could help me figure out what part I needed and even help me install it or just install it for me. Sounds good. It's across town, but off I went. The store was clean and tidy. There were a couple staff members, and one offered to help. I think her name was Erin. She wasn't immediately able to locate the part based on the numbers I had brought in from the part. She came out to my vehicle with me and had a gander. We went back in, and she pored over the computer trying to find the right part. She did find something that looked close, but it was chrome and not quite right. Rather than just have me wait, she offered to keep looking and call me when she found something. The entire experience was pleasant. I felt valued. Their staff wanted to make sure I got what I needed the first time. They didn't just want to sell me something and shuffle me out the door. They smiled. Yep. They smiled. I will go back when I need some auto parts. Thank you for treating me kindly, for smiling, and for looking for the part I need. More retailers could learn from this example.

I recently had my car windows tinted at SUPERIOR SOUND and I couldn't be happier with the…read moreexperience! From start to finish, they were fantastic! The owner, Vern Dotson, offered me competitive pricing and he and his staff were quick, friendly, and professional throughout the process. I enjoyed their knowledge of all things related to stereos and more! Pleasant place to wait with big screen tv on comfy couch. They were punctual and, to my pleasant surprise, the final cost was cheaper than the quoted price due to modifications available to save money. If you're looking for top-notch window tinting, SUPERIOR SOUND is the place to go. Highly recommended!

I was looking to add a new system in my mustang, I wanted more bass. Well ask and you shall…read morereceive. Quick and efficient, great customer service, and the sound it's self is exactly what I was looking for. I highly recommend Superior Sound here in Albany. They also have financing available* Check them out! I'm happy I did