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    Albert Einstein-Jack D Weiler Hospital

    1.0 (1 review)

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    5 years ago

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    St Barnabas Hospital - The clock in the E.R

    St Barnabas Hospital

    2.3(79 reviews)
    1.1 mi•Belmont

    My experience at St. Barnabas Hospital was extremely concerning and unacceptable…read more My mom came into the ER experiencing chest pain, and her blood pressure was 240. She was given a bed, but we waited approximately an hour before anyone came to properly assess her. While we were waiting, my mom became extremely dizzy and appeared to be fainting. A nurse named Eva was walking by with doctors, so I immediately told her that my mom was getting worse and that she was losing consciousness. Instead of coming over to assess my mom or getting someone to help, she yelled at me, "But she's breathing, right?!" and continued walking. I was shocked by the response. The people who were with her were also visibly shocked, and even the woman in the bed next to my mom was upset enough to ask for the nurse's name. Another interaction was equally concerning. A staff member came to take my mom for imaging and asked whether she could walk. I explained that she could not walk independently and that, although she is not paralyzed, she is extremely weak and would need assistance getting into a wheelchair. She responded, "I didn't ask you for that." I told her, "Why are you talking to me like that? Please speak to me with respect." She then walked away and said, "She'll remain there," and never came back. I also personally witnessed four other people leave the ER while we were there, clearly frustrated with their experience. Seeing multiple people leaving while patients were still waiting only added to my concerns about how things were being handled. Breathing is not the only indication that someone is okay. My mother had extremely high blood pressure, chest pain, and was becoming faint right in front of us. As a family member, I was asking for help because I was genuinely concerned about her condition. Patients come to an emergency room because they need to be taken seriously and assessed when something changes. Being spoken to that way while trying to get help for my mother was unacceptable and deeply upsetting. This was only the beginning of our experience, and unfortunately, there were additional concerns during her stay. I will be documenting those experiences as well. I sincerely hope the hospital looks into how patients and their families are being treated in this ER. With that said, the one bright spot in our care was Dr. Cohen. In stark contrast to the rest of our experience, Dr. Cohen was exceptional. He was extremely compassionate, thoroughly attentive, and treated both my mother, me and other patients with genuine kindness and respect. He took the time to listen to our concerns, explain everything clearly, and provide the high level of professional, thoughtful care that every patient in an emergency room deserves. Dr.Cohen represents the absolute best in medicine, and we are deeply grateful for his help during such a stressful time.

    Good lord, help me to understand why St. Barnabas 3rd Ave, which has many excellent doctors,…read moreemploys quite possibly the worst emergency room nurses in all of the Bronx. They spend more time ignoring patients than anything else except possibly insulting them and blaming the patients for their poor performance. Steer clear of St. Barnabas 3rd Ave. emergency room nurses. I witnessed some awful behavior from them today. I invite anyone from St. Barnabas' administration and HR department to reach out to me; I'm happy to share particulars and names.

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    St Barnabas Hospital
    St Barnabas Hospital - The waiting area

    The waiting area

    St Barnabas Hospital - SBH Maternity Suite.

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    SBH Maternity Suite.

    Jacobi Medical Center - Blood on the gurney, they put me in at the ER

    Jacobi Medical Center

    1.7(92 reviews)
    2.0 mi

    I've been in their outpatient detox clinic. They really do care & are very attentive and hear you…read moreif you're serious about detox , they'll truly help. I also had went to their emergency room everything went so quickly I was bought in right away ( but at time had heart problem & I catch seizures so they had to bring me in right away and do a EKG ) but even after the doctors had me out of there after a panic attack or 2 in like 1 hour maybe few more minutes over. My doctor also really understood me.

    This hospital is very dirty. They put me in a blood stained bed and had blood on gurney as well as…read morethe metal bars which we're supposed to touch. They have zero cleanliness. I even saw cockroach in there while I was in the ER If I could give zero stars, then I would, they are mean to their patients they are rude. They don't follow procedures. They will cut you open without offering any kind of tests first before they do so or pain medication they do not take care of you and you have to sit there and wait hours for somebody to see you even if it's a giant emergency I could've walked in there, holding my head in my hands, and I'd still have to wait four hours and be treated like crap the entire time by staff doctors and nurses included the only people that were the nicest to me while I was in there or the janitorial staff

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    Jacobi Medical Center
    Jacobi Medical Center - Jacobi is an ACS verified Level 1 Trauma Center.

    Jacobi is an ACS verified Level 1 Trauma Center.

    Jacobi Medical Center - One of the tri-state's largest multi-person hyperbaric chambers.

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    One of the tri-state's largest multi-person hyperbaric chambers.

    NYC Health + Hospitals/North Central Bronx - Patient room.. paint chipping off the wall

    NYC Health + Hospitals/North Central Bronx

    1.5(25 reviews)
    2.7 mi•Norwood

    I realized they delete negative Google reviews so I will post my experience here. I came here…read morebecause my normal hospital is in the city and I am going through some post-op complications. This hospital has a high rating so I took a chance. What a waste of my time. If I had known the incompetence of some of the staff here, I would have rather let myself bleed out than come here. First time I have said this, but I actually like the doctors more than the nurses and other supporting staff. Triage was a nightmare. I only said a total of two sentences, which wasn't enough to explain the reason I was there, because she cut me off so she could type it down. I have never met someone who typed like a kindergartener. It took nearly 20 minutes for her to type a literal 3 sentences. The ER nurses, physicians, and surgical team were lovely. I was medicated, sent to a CT, and admitted in under 5 hours. However, the regular hospital team on the inpatient floor? Wow. No words to describe my horror and disappointment. Again, the surgical team was lovely and transparent. The nurses all need to be fired or restrained. God forbid a nurse at this hospital does their job. My IV line kept causing the machine to beep and I had to keep silencing it because the nurses were too busy doing absolutely nothing to come turn it off. Also, I complained TWICE about the lady I was sharing a room with. She would not shut up, talking in her sleep, groaning, moaning, and making all sorts of inappropriate noises all night. Both times I complained? The nurse peeked around the curtain to ask if the woman was okay, ignored me, and walked out. No reprimand, no attempt to explain to this lady that she waa being disruptive. I did not get an hour of sleep the entire evening. I had an Asian woman come in to do my blood just now and I had to tell her off. Why? Because she was attempting to draw blood without actually looking for a vein. She was going based off what she could see. She poked around in my opposite arm before giving up and going into my hand. No warning, no communication, no prodding with her finger to find the best vein. She just went into whatever she saw. It was painful because she kept moving it in and out since the blood wasn't flowing well (hm, wonder why) and I moved because it was painful. She had the audacity to tell me she wasn't done and I told her to please get me a nurse who knew what they were doing because clearly she didn't and was being reckless. Aside from the crappy staff, the building is a health hazard. The floor of the CT was disgusting, clearly hasn't been swept or mopped in God knows how long. The entire hospital is disgusting. The bathroom in my inpatient room was dirty, not cleaned or wiped down. The surgeons and doctors are who saved it for me. But considering nurses and other supporting staff are the main faces, please get rid of all of them. Terrible workers. Thus why people would rather travel to Manhattan for their medical care.

    Horrible service; ER bathroom has water coming up from the floor when you flush the toilet; i…read moreinformed the staff at the desk 1 nurse completely ignored me the other sitting next to her acknowledged me simply because she realized that the nurse wasn't answering me. The bathroom is unsanitary. the patient that was next to my Mom; we were able to hear every question and answer because they were using an interpreter on a portable stand who was loud enough for anyone in the immediate area to hear. Do better NCB!!

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    NYC Health + Hospitals/North Central Bronx - Psych Ward

    Psych Ward

    NYC Health + Hospitals/North Central Bronx - Vomit which took them 3 hours to come clean after my mother had to complain to them! Horrible service on the 14th floor.

    Vomit which took them 3 hours to come clean after my mother had to complain to them! Horrible service on the 14th floor.

    NYC Health + Hospitals/North Central Bronx - They do not give towels they give some kind of paper for you to dry yourself with. Most of the workers there are students.

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    They do not give towels they give some kind of paper for you to dry yourself with. Most of the workers there are students.

    Calvary Hospital

    Calvary Hospital

    2.8(101 reviews)
    1.9 mi

    We had five-star reviews for Calvary Hospital. They have provided 24-hour care for my best friend…read morewho has terminal cancer. Myself and her large family have been at the hospital taking turns on a daily basis. The staff is outstanding at communicating updates and attending to all medical needs, especially pain management--which Calvary specializes in for terminally ill patients. I blame the families who seldom visit their loved ones and expect Calvary to answer every phone call. It's a hospice hospital. Try paying 30-50 thousand a month for full-time healthcare. So, don't leave poor reviews unless you are an active participant in your loved one's healthcare. Laura J ( best friend of Jocelyn & famly

    I am a home healthcare aid in Rockland County & I'm currently caring for a Hospice client whose…read morefamily uses Bronx Calvary. Every single time an aid from our agency calls Hospice for one of our clients that we share the nurses complain about the drive to Rockland & in general are very unpleasant to deal with. On Saturday 4/11 during my overnight shift with my Hospice client she told me she was having trouble breathing so I called Hospice and the on-call nurse I spoke to wanted me to administer medication which I am not legally allowed to do, she proceeded to tell me that it's not helpful that I'm there and can't administer medication and that's not how a Hospice program is Run and that they're supposed to be someone there to dispense medication. Which was shocking to me because that is her job as a nurse and not mine as an aid or even family which she asked for, my client's family is out of state, When I said that to her she responded with don't get nasty with me and hung up on me. The second nurse I spoke to shortly after that complained that it would take an over hour for her to drive from the Bronx to my location which is not accurate & asked how my client was doing and said she would follow up later. I was with my client until 9 AM and nobody came to check on her. The first time I had to call Hospice for the same client bc she was complaining of pain when the nurse arrived she asked me why I did not give the client medication claiming that I am private healthcare which I am not SHE IS and that she should not have had to drive all the way there..... Speaking with my clients family I was made aware that Calvary charges $50 an hour! And every single nurse complains about doing the job that they chose. Imagine if there was an actual emergency..... 911 is not an option for most Hospice clients as Hospice is end of life care. It absolutely breaks my heart that we are all supposed to be working together to make my clients transition as peaceful as possible and the Hospice nurses are fighting us every step of the way which is WILD! If travel is a problem perhaps end your contracts with Rockland County and only keep your patients in NYC bc this is absolutely unacceptable the sick and elderly deserve better quality end of life care & I will never stop advocating

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    Calvary Hospital - The entrance to Calvary Hospital

    The entrance to Calvary Hospital

    Calvary Hospital - Room

    Room

    Calvary Hospital

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    Montefiore New Rochelle Hospital - Name tags after surgery

    Montefiore New Rochelle Hospital

    2.1(33 reviews)
    6.9 mi

    One good experience. Then a dreadful experience 3 months later on same ward. Sadistic nurses…read morewouldn't call a MD or PA help me while I was writhing in pain and crying loudly. They said that there was no one on duty because it was Sunday and closed my door. Left me there in agony. I threw ice packs at the door yelling. Four hours later I was practically out of my mind from pain and a PA happened to walk by and heard me, came in and saved me. New meds intravenously. My doctor never acknowledged this whole experience nor did the pain MD I had seen before the operation to quell my fears. Great. And the whole throwing ice packs at the door to get the nurses attention is now in my medical record. Really.

    Atrocious. They did not even conduct blood work on my very elderly parent who had badly fallen IN a…read morenursing home, or conduct the bare minimum amount of tests any other ER would do. She was out of the Montefiore ER and sent back 2 hours later. Also did not do a body scan or urine analysis which is very common in the elderly population, especially if they fall. Due to extreme negligence, she wound up in another ER less than 2 days later. She was immediately admitted and is still there over 2 weeks later. I blame Montefiore for this. I wish I could give it no stars! STAY AWAY AT ALL COSTS!!!

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    Montefiore New Rochelle Hospital - Wall coming apart in new Rochelle hospital

    Wall coming apart in new Rochelle hospital

    Montefiore New Rochelle Hospital - BP nobody was keeping track of

    BP nobody was keeping track of

    Montefiore New Rochelle Hospital - Description of care from staff

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    Description of care from staff

    NewYork-Presbyterian/Columbia University Irving Medical Center - Lobby area 5AM. There is a system in place. Those with appointments and visitors line up in ropes, others straight to the security line.

    NewYork-Presbyterian/Columbia University Irving Medical Center

    1.8(260 reviews)
    3.2 mi•Washington Heights

    Went to the Harkness Pavilion, ENT Dept. Had an appointment, and was seen right away. Hardly any…read morewait time, maybe 5 minutes. I was first seen by a PA who took all the information needed and reason for my visit. Then the physician Dr. Cai came in. Reviewed my concern. She performed a nasopharyngoscopy medical procedure, examined the inside of my nose and throat. She was gentle, professional, with excellent manners. I would recommend the ENT Dept. at the Harkness Pavilion

    My Update Review -- with Clarification & Continuing Impact…read more The original review reflects my firsthand experience as a patient and observer during my stay and interactions with NewYork-Presbyterian/Columbia University Irving Medical Center. Everything I describe happened directly to me or to my roommate, and the memory of it still affects me to this day. When I first arrived, I expected professional, compassionate care. What I found was a strange split: half the staff were pure day-angels -- genuinely caring and patient -- while the other half felt like night creatures of Hades, treating suffering people like problems instead of patients. I remember lying there, unsure whether I'd get help or indifference when I pressed the call button. Those nights were long and unsettling, and they left a deep mark on how I view hospitals even now. After I was discharged, things didn't end there. A few months later, when my Medicaid coverage ended and my Medicare was about to begin, the hospital's billing department started calling me. I remember the woman on the phone saying, "The hospital expects to get paid." I was still in recovery -- mentally, physically, emotionally -- and that moment felt like being punched when I was already down. I told her to figure it out and ended the call. I never heard from them again. But the experience stuck with me. Even now, when I walk into a clinic or hear a hospital intercom, it all comes back: the helplessness, the fear, the sense that care had become secondary to profit. It wasn't just a bad stay; it was something that shook my trust in healthcare as a system. I still wish there were some way to hold them accountable for how they treat patients -- and to be clear, the word "wish" here expresses my frustration and lasting pain, not a legal or factual claim. It's the feeling of someone who went through something that shouldn't happen in a place meant to heal. This update represents only my personal story and opinion, drawn from my own experience. I understand and respect Yelp's content guidelines and have written this update carefully to remain within them. I stand by my review, my words, and the right of patients to speak openly and truthfully about what they've lived through -- especially when those experiences continue to haunt them long after discharge.

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    NewYork-Presbyterian/Columbia University Irving Medical Center
    NewYork-Presbyterian/Columbia University Irving Medical Center - In the Emergency Pediatric wing

    In the Emergency Pediatric wing

    NewYork-Presbyterian/Columbia University Irving Medical Center - Presby building front 8/2013

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    Presby building front 8/2013

    Albert Einstein-Jack D Weiler Hospital - hospitals - Updated September 2026

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