I had an incredible experience at Vollbracht Furs. They had a great furs, a huge selection, and…read morereally good prices. I would absolutely recommend them to anyone looking to purchase new furs!

Above and beyond customer service! This was my first purchase from Vollbracht and I found exactly…read morewhat I was looking for. Yelena personally took it upon herself to make sure I purchased the size I needed in a style that was flattering. The overall process felt personalized and I feel confident in my purchase.

The store has two locations in summit mall in Fairlawn and Eton plaza. All my three furs- long,…read moreshort and vest, are from here. I'm very happy with the quality and service. The prices are a little pricey, but you always can make an extra deal with the owner. Also, if you pay cash, the owner could offer an additional discount. At spring time, both stores offer storaging service. You can leave your furs in the special storage space at the stores instead of having them at home. The service is affordable and I find it convenient for saving space at my closet. If you are looking for the new fur or leather coat this is the place to go.

Vollbracht furs did an amazing job repurposing two Mink coats I bought at a house sale. They made…read morethe coats into a beautiful and very warm blanket queen size and a luxury pillow. Thank you, Mark and staff.

One word.... DISGUSTED!!! I've been dealing with this place for years but after my experience never…read moreagain! I dropped my mink jacket off to be restyle mid October. After 5-6 weeks I called to check on the status, especially since it's started to snow. Fist I was told to call back in 10 minutes so they could check for me. I waited 30 minutes before I called back, then I was told they had to check and call me back. When I Finally received a call back I was told I could come in for a fitting! To my dismay when I got to the store my coat looked exactly the same! That's when David Schwartz very rudely told me to get out my paperwork and read it. The funny thing is, it only has measurements. He was super rude and even told me how long ago I'd bought my coat. Funny thing is they don't care about that when they're calling every year to harass you about cleaning and storage.

Wouldn't let anyone else restyle my old furs - I'm a thrift shopper and buy used. If you want your…read moreold coat to be new to you and still fit like you remember, this company has been here decades. Great designers, excellent furs - just bought my first NEW fur.

really poor selection and not really sure i am pretty sure this listing has a bunch of false or…read moreincorrect information. Would not recommend using this listing.

Furs nowadays belong in old Hollywood movies (along with cigarettes and gangsters), thrift stores…read moreand also in this super over-priced store on Detroit road. The Russian in me, passing by after YMCA work out, couldn't resist the combination of "80% off" and "fine furs" sign and decided to check the store out. We, Russians, are still stuck in 1960's, in that barberic awe of good furs combined with good sales. Before you judge, check out the climate of the Siberia. The store seemed swell with that distinct intoxicating smell of good leather, plush luxirious red velvet chairs and dim merciful lighting generously pouring down from crystal chandeliers onto all kinds of fur. I will be damned if that looked anything like a shameless cemetery of the killed and skinned animals on display. No protesters of animal right with ketchup bottles in sight either. Suddenly Marilyn in me woke up and demanded to try on a beautiful white fox coat. How could I say no to her? The salesman pulled me out of my "diva in fur" moment immediately and asked if I am interested in anything particular. He also belonged in the last century: fast, rude and judgemental, sizing up a disheveled girl in $50 Calvin Klein puffer. He was speaking with some kind of a fake Italian accent like an extra on a set of mafia movie. This is when I woke up and looked at the prices: the cheapest mink coat, thinning in some places, that did not even look all that "hollywood" to me, was whooping $8000. That was after 80% off? Oh God how much was the original? The price of a BMW? I inquired the sales person about the original price and he walked away while the very nervous lady stepped in to his rescue to talk to me as if I was this difficult teenager asking the priest about contraception. " Yes this is the price but we can give you a great deal."The thought of bargaining in a store with the roof, walls and a zip code, not even a market, made me sick to my stomach. Though the offer made me happy to know that they finally realized that we all live in the country of equal rights and credit cards. So I gave in and bought a coat... Because we women do not just buy nice things, we buy illusion of nicer life...And every bit of me wanted the fiery red winter coat with fox fur and black bottons ...for only $200 ( which was also that generous 80% from an imaginary grand). "It's a nice luxurious fox fur! Such a bargain!" - the sales person was telling me eager to see me finally leave the store. Few days later I modeled my new coat in front of my very own Kennedy expecting the gentle reproach on being wasteful with money and round of applause for being "oh so stunning" in it. Instead I heard: " Sweetie, the label here says the fur is racoon. " " What??" Suddenly I felt like this deflated red balloon in a fur of an animal that eats garbage. But it was right there, on the label, in both English and ironiclally Russian. And this is when one of the black buttons fell off, out of nowhere, making my racoon coat looking somewhat teethless, adding an insult to the injury. The very next day I was back in the store demanding justice. "Oh it's a very special special foreign racoon,"- told me the racoon specialist at the store, -"It lives in Norway and eats only grass and flowers. And we will fix your button in about..two weeks." And then the sweaty Italian handed me the receipt that looked just as credible as Subway napkin I just used to wipe my tears. I got my coat back in a week and still love it with that special kind of love mother has for her faulty child. I wear it with pride and shamlessly lie that fur is a fox...the special domesticated kind that eats your unfinished sandwich and makes babies on your roof. And if you, my beloved audience, dare to tell anyone the truth, my Kennedy will kill you dead. I promise.

Very Nice stuff great staff, They are down to earth and kind, also knowledgeable of products. I buy…read morefrom them.

Nice resale that you need to go often and be patient going through the apparel…read more Shoes, coats, tops, blouses, purses, jewelry

They take good care of my mink coat. It looks like new after cleaning and glazing. I trust them and…read morethey deliver:)

They did a beautiful job with my mink alteration and made me a headband and boot covers from the…read moreextra fur! Also bought a beautiful chinchilla rex they have such a nice selection of furs and accessories. Very helpful and friendly staff. I'm definitely a big fan of Sword furs.