"We Stand Behind Our Work" This is what the office manager told me. After $600 plus dollars, and 6…read moreattempts to stop my toilet from leaking sewer gas into my home, I was told to find another plumber, because they cannot fix the leak. I don't think that is what you would call "Standing behind their work". As disappointing as this is, what is more upsetting, is the discrepancies and the dishonesty in communication or lack thereof.

Great Service by Dustin, Danny, and all the crew members. They came right out the same day and…read morestuck with the problem until it was corrected. I "had" been using another service for many years, even had a service contract with them. When I called them (won't mention name), they couldn't come for 4 days. I called Ledbetter and they came the same day. Thanks Dustin, Danny, and all the crew members.

The pricing these people gave me just to snake out a drain was $800 I told them no called somebody…read moreelse and it was less than half the price. They price gouge people in their time of need.

Let me just say that Benjamin Franklin Plumbing is Awesome. Clinton came and put new plumbing under…read moreour house and several wonderful workers helped him along the way. They were all very professional and did an amazing job. Right down to picking up the bath mats and putting them right back down in the same order. That was amazing to me how much they cared and their attention to detail in all they did. Clinton is a professional and a great asset to Benjamin Franklin Plumbing. He is honest , hard working and his knowledge is invaluable. He explains everything and is patient and kind. Thank you so much for Clinton and his team hard work and completing our plumbing needs. We are all done and are ecstatic about our new plumbing fixtures and recommend this business to anyone needing plumbing help. I promise if you deal with Clinton he will unclog your world . 100

06/20/2024 as usual, service was perfect. problem quickly solved and resolved. good value, prompt…read moreservice and nice capable technicians. Thank , again Donald Brown

I've used Baker Brothers Plumbing for a few jobs I've had around the house. They always show up…read morepromptly and do a great job. Fairly price too. The reason I'm writing this review today is because I called them for a minor repair I could not do because of a medical reason. It was an easy, quick job that I needed done. I just could not do it myself. They showed up and took care of it. There are still some good people out there and Baker Brothers employees some of these people. All I want to say about it is, they extended me kindness I didn't expect to experience anywhere. I'll always call them for my plumbing needs. Thank you Baker Bros!

The owner of this company is very kind, patient and a problem solver in a crisis. They came through…read morefor my property and completed 7 work orders and only a 24hr notice. Their tech archived looking nice and with a smile, while remaining professional and patient with us while we gathered keys and he was thorough in making sure he had the right unit #'s and keys to complete the job. I was very impressed and have been in vendor management for quite some time. Thank you!

From the owner: We are locally owned and operated.read more

I had a stoppage issue. They made an appointment and showed up on time. They fixed my problem in…read morerecord time. They were very courteous and the pricing fair!

I have used Bird Dog 3 times and been completely satisfied with their work. Bruce is professional,…read moreknowledgeable and personable. He gets the job done in a timely manner and charges a fair amount for his services. I highly recommend his company.

Contracted them to do the whole house plumbing install in my house renovation. Paid them the down…read morepayment for services, they did partial rough in on one bathroom area(only part set in concrete), but didnt run it up far enough so its now buried under the concrete. Then called and told me they no longer have enough employees to handle a large job and wont be back to finish, wont be back to fix what they did wrong, and wont refund any of the money i paid them. Horrible company, extremely rude. DO NOT USE!! Called different company out to take over job, and they said the stuff that was done wasnt even done the right way. Having to file papework at the court house for small claims court.

My 92 year old mother had a toilet that you had to hold the handle down to flush. J Rowe "fixed"…read morethis, and charged her $590. They had to come back the next day because it was doing the same thing. Replacing the entire internals of the tank - handle and everything else - shouldn't cost more than half this much, and definitely shouldn't require a return visit, either. I know everything's gone up, but this was ridiculous, and I think they took advantage of her.