The produce department is GREAT! BUT there are too many other products they don't carry. I talked to a manager - black with a heavy accent, Caribbean?) - about what I couldn't get there and he was totally unhelpful. It's largely products that are sugar free/diabetic friendly they appear to not want to offer. From now on I'll have to drive farther to the one on Zia. It's ridiculous and makes me mad. read more

I came here in May to pick up a package from the FedEx counter shortly before 8 p.m., only to find it closed. There was an employee standing near the desk, who informed me that they only have someone to staff it until 6 p.m. I said they should update the website, to which she said with irritation, "I don't run the website." To correct myself, it is actually the FedEx website that needs to be updated: And someone from this store should surely call FedEx to do just that. As of today, July 16, it still states they offer FedEx services at this location until 8 p.m. read more

Albertsons Market - Grocery Near Me - Santa Fe, New Mexico

I had two encounters with the older self service checkout lady. The first time, she harshly instructed me on how to use your checkout machines. Nothing she said was at all considerate. The second time, she scolded me for not ringing up my items correctly. I had asked her how to do it before she laid into me but she hurriedly gave me the wrong information, then blamed me. Then she grumbled quite loudly that she would have to ring up my items again after canceling my order. I had to wait for some time and I even said I'd forget about my purchase and just go since it was taking so long. She then said it was my fault that it was taking so long. There are enough other grocery stores in Santa Fe that understand customer service where I'm happy to spend my money. read more

I love this Albertsons Market location Fantastic service with a beautiful smile All the time " their Deli department Has world class service the employees are asume thanks for the amazing experience thanks for service me Overall the store is clean and no long lines at checkout. Sincerely Michael Dowlan a visitor from California read more

Sorry to say, customer service at this pharmacy is sorely lacking. Three times in the past, I've received email notifications telling me my meds are ready for pick up. I show up, then I am told to wait longer than 1 hr. because it isn't ready. I tell them I'll come back the following day, so as not to put pressure on them. When I come back the following day, it still not ready. I am told again to wait. What a nuisance. Yesterday morning, my Dr. ordered a new med. which I was supposed to start last night. I've been calling the pharmacy since yesterday, my calls get disconnected immediately with no explanation. I've tried calling the store customer service, the same thing happens. Too much hazzle to deal with this. I will transfer my prescriptions to another pharmacy. So annoying. Also, this is not the first time I've had trouble getting through on the phone. If I could give a big fat ZERO on this review, I would. read more

What an amazing crew!! The manager, Jerry went above and beyond to help me locate my lost wallet. He was friendly and kind. He took the time to check cameras and locate where my wallet was taken. I am forever grateful! Thank you Jerry!! read more

Absolutely terrible service and condescending employees. Every time I come and try to get the deals that require "clipping" the supervisors talk to me like I'm the most ignorant person they've met and say they won't give me the deals without the app. Every time they then proceed to "teach me" how to fix the app b/c they consider themselves smarter or higher up the ladder than the previous people unable to fix the app. I've literally added and removed their worthless app 15-20 times since moving here less than 2 months ago...and each time the app is removed and added multiple times before acknowledging it doesn't work but giving me the line of "this is the last time" (but essentially telling me it's my issue not theirs). I now literally get heart palpitations and break into a sweat every time I walk up to the checkout knowing the interact that awaits me. And without fail, the cashiers and supervisors give the same demeaning service while masking their distain with a forced smile. After years of supporting Albertsons I will officially be switching to Smiths (or hell, even Walmart is sounding like a high quality place these days) where they know how to treat their customers and don't make me feel like the problem!! read more

Best of all the Albertsons store's in Santa fe A charming environment friendly And Talented workers . They love to serve their customers First class A1 The produce area fully stocked But floor kind of uncleanness. Deli my favorite area alway have good food in hot bar sometimes good corn dogs. They just need to pay attention Not to forget about other customers Waiting to be helped for meat and cheese to be sliced. Seafood is a good area to stop by And see what's t h e catch of the week And it's near the butcher corner. This place is fantastic To take your time and shop For weekly items. And don't forget stopping by the bakery for tasty cookies and cakes. read more

the self check out girl Renee was very rude and not helpful, i'm pregnant and was prioritizing standing at her register clicking through peoples errors instead of coming to us, and to me when i asked for help when i clicked the help button, she yelled over to me instead of coming to me asking what i needed and i said my card is not working she said keep trying and i told her i already had multiple times before i asked for help and she said well i am too busy i can not come help. then i went over to her to address that i can not check out until she helps me because it will not let me pay. she then came over aggressively and grabbed my empty basket and slammed it on the floor where empty baskets go showing very unprofessional and embarrassing behavior.. i was extremely uncomfortable and will never come back to this store. read more

Don't ever come to this location pay 8:00 pm they only have 1 cashier with no self checkout and 25+ people in line waiting for 1 poor guy to ring up the entire store while management does nothing read more

Albertsons Market - Grocery Near Me - Santa Fe, New Mexico

The pharmacist said the computer doesn't match the safe for controlled substances! Never a manager in store when you call. Always a controlled substance shortage in Santa Fe. Do the math. This is shady pharmacy. Told me to calll back in five minutes because the safe unlocks automatically every five minutes. Highly illegal practice. Sounded like an Indian man but refused to give his name. Called back his name is Kareem. Should be fired. read more

Really clean and well organized Albertson's store. May not be associated with our hometown Albertsons though. Would not accept our loyalty number. Other than that there were no issues. I'd probably shop here from time to time if I lived in the area. read more

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The people who work for a company determine the success or failure of each business. The 1.7 STARS in the review ratings says it all. Did not find previously stocked C&H Dark Brown Sugar and the front end cashier pissed me off with her attitude. I will get my groceries elsewhere and will happy to support a business that is gracious wise and respectful of my time by not walking away from the register after a rediclious interaction initiated by the cashire with regards to the bars that seperate the orders on the conveyer. OMG! What an attitude, then walk away to waste my time. Goodbye. read more

Apart from all the other shortcomings of this two-star-rated business, there is now a parking lot troll, an old, short, bearded guy, who stands around and makes inappropriate comments to customers as they try to make their way through the byzantine parking lot of this location. His job is to move the shopping carts back to the store but he is not helpful or courteous or professional at all: my wife won't go near this location again. And why should she when Sprouts or Smith's or even Walmart doesn't employ people to stand around and say off-color things to them? Unbelievable. Your money is better spent somewhere else. read more

1. The store has a bad smell. 2. The pharmacy people are rude and error-prone, especially the latest hire. 3. The parking lot usually has at least one big bus or van of scary people who disembark and accost you in the parking lot. Two stars is because some of the people are helpful and because there's a pretty large selection of items. read more

Buyer Beware, we have shopped at Albertson's for several years and time and again we have caught them cheating on pricing in many different ways. The last straw came this week when they had an item "On Sale" with a price of $13.94. It was crowded and there was not time to check the receipt as we usually do but did look when we got home. They over charged us, never a surprise with them, so we called. The manager said that there were two items with the same description from the same supplier, same weight in the freezer but had different prices. If it was the first or the tenth time similar bait and switch products and pricing had come up we might say OK but it happens much too often. It is not the Cashiers who do the cheating it is the Management. Prices are often not updated to what is on the shelf, or labeled in an ambiguous way at a different price in the system, they often raise prices by 30 or 40% just before their 2 for 1 sales, which seems dishonest, overall they are not to be trusted. Check your receipt before you leave, you will see how often, there is a mistake, always in their favor. read more

We went to this Albertsons, and when checking out was told they don't take "Out of State" Safeway/Albertsons rewards! We have just traveled all over the western United States and used Safeway/Albertsons Rewards every where! Other than that the store was OK. I wish they stocked Stokes Green Chile with pork and jalapeño, MJB coffee, and Mountain House Original Vanilla yogurt! read more

The pharmacy sucks. I order a day before and call the next day to check prescriptions are ready. The male pharmacist says yes they'll be ready in an hour. I go many hours later and one of two prescriptions are ready. Waste my time means they SUCK read more

Are we in the United States or Mexico? No one in their deli dept speaks or understands English. They lost my business.

Plss poor. Id1otic "supervisor" of self checkout REFUSED to accept valid and current military ID when buying a six-pack of beer. Disgusting, sad, and pathetic to refuse service to a veteran. 21-11-2021. read more

The staff is all really rude, and the "manager" kicked me out of the store because I didn't make eye contact with people, didn't want to be touched on the shoulder, and wouldn't move out of the way of where they apparently wanted to put the carts (by the flower section in the middle of nowhere). I am autistic... that is a recognized disability in the USA. I didn't see them kick out people in wheel chairs, so I should have been welcomed. The "manager" tried to say he figured a disabled person wouldn't be able to pay for stuff. I'm autistic, not an invalid. If you're reading this, I have a good paying job making more money than you, you dope! If Albertson's corporate were smart, they would fire this entire store and start from scratch with new people. This is by far the worst grocery store I have ever been in. I will only go to Market Street or Smith's from now on. Those places treat me like a human, and will get my business. read more

i think they are food coloring the watermelon. There is no way to tell since there is no list of ingredients but the watermelon is uniformly red but the taste is of an unripe melon. read more

Needs to be consistent with it's policies. Nothing sucks more then making a plan to go to one store and then finding out you have to go to another store, it cost me an extra 45min of time I didn't have in the first place and the young lady at register 5 was rude about it. Also, real talk, I'm not quite sure yet, but I think they may be a lil racist, because every-time I go and there someone is following me and often I wear work clothes so I'm clearly employed. This and other things, I'm just on my last straw with this store. read more

Rude and condescending staff both at the deli counter and at checkout. I have been sold spoiled milk cartons several times and once found a dead gigantic bug in a bag of the store brand frozen veggies. Take your business elsewhere read more

In a matter of minutes I heard an employee say out loud to another customer that he was just working hard, like a 'N$&!" (Insert N word). An African American customer and I both stopped dead in our tracks. Yes I reported that to the manager. Then I get to my vehicle to unload groceries and it starts raining. An employee comes over to help? No. He watches me unload, standing within 1 foot of the basket, in the pouring rain, and never offered to help. He just wants the basket. Pitiful customer service. read more

DO NOT go to this market. The staff is rude, the checkers are rude the managers are rude. There is no customer service to be found. I live close to this store but will never go back again. Expensive and frankly no one cares if you shop there or not. I'm not read more

Albertsons Pharmacy is amazing. It's out of my way, but Lisa has gone above and beyond so many times. Helping me get better prices than even my insurance can provide. Working with an out of state pharmacy when I forgot a prescription on a trip. She is a gem. Everyone else there is wonderful too. Joseph and the other people there do a remarkable job. I wouldn't go anywhere else. Thank you. read more

Rotisserie chickens are the size of Cornish game hens. Definitely not a deal at 7.49 each when costco sells huge ones for 6.99. Deli closes 3 hours before the rest of the store too and they don't seem to care about changing the hours listed. I understand that covid is an issue for everyone; however, the fact that they just don't care about customers making a special trip to the store to go to the deli and come up empty-handed when it is a simple matter of changing the deli hours on their website is ridiculous. read more

This is probably the best grocery in Santa Fe, in terms of selection, atmosphere, competency of the help, and so forth. The lines can get a *little* long, but they move fast and the check-outers are efficient and chatty. read more

If Albertsons is going to sell premade items such as fried chicken they should supply proper packaging for the customers to take it home in. Shoving 7 pieces of chicken into a tiny paper bag and charging 13 bucks for it is unacceptable. When I asked if it could be wrapped different so the chicken would fall out all over the place their solution was to put a tiny sticker on the bag. I walked less then 5 steps away from the deli and the chicken was already spilling all over the shopping cart, and that's a entire different issue, I do not want my food touching the cart especially knowing people put there dogs in there and they probably never get sanitized. I gave the chicken back to the deli and I am really bugged on how the entire situation was handled. read more

The two stars is only because there's no 1.x option. I go there only occasionally, because of the difficult access to the parking lot, and the necessity of navigating through Target's parking lot to exit. Now, though, the cashiers' demonstrated lack of interest in actually being a cashier will likely not encourage me to go back anytime soon. (You know how it is, as an employee--it's better to carry on an extensive conversation with the adjacent cashier, than to check out a waiting customer.) This is disappointing. I tend to avoid retail places which seem to specialize in creating disappointment. read more

Went on a Tuesday morning to get flowers for my aunt didn't have much of a selection but found some a vase I asked the lady at the floral counter if she could arranged it for me told me it would cost a extra five dollars for it..I paid the extra five dollars but I thought about only she did was get the flowers in the vase and added water....that's probably why I dont shop at albertson's should have gone to smiths....Poor customer service. read more

The employees are just awful. In 2 years of shopping here I have never been greeted with a smile, a hello, or anything other than rudeness. Cashiers are sullen and don't know the first thing about bagging groceries. The guy in the pharmacy was super friendly, though! I will go out of my way to avoid this place in the future. Traders Joe's is at the opposite side of town, but we will head over there. I have had enough of this place. read more

This grocery store is filthy and run poorly. Half the lights are out in the front of the store with pidgeons living in them. I'm actually shocked health department hasn't closed them down. You can smell fish and meat all over the store. It's time for the manager to order new lights and use a mop. read more

A big grocery store hell-bent on making it look nicer so they can feel justified in even higher prices that don't warrant it at all. They've dug down below the surface of the earth right in the store & elsewhere is all effected being a construction zone. Typical war on consumers like how they try to tax your math abilities when you just want to get out of there. So I chose to buy a pizza which was great except it had 6 times the amount of saturated fat, sodium, calories, but I changed my mine and was going to save $2.00 BUT that's for 5 or 6 pizzas. Walked out! But that's not the BIG reason I hate the chain - Safeway, Vons, etc. Way too terrible to write about it - I don't tell anyone, never!!! read more

The Albertsons on Zafarano in Santa Fe is very near my home but I don't shop there if I can help it due to the nauseating fish stink. A few years ago I asked the fish dept. manager about it and he said they were getting a new filtration system but I can still smell it and it's awful. read more

Just had the most maddening experience. The card machine switches from "Food" to "Cash" as I'm trying to push the "Food" button, so, had to start over. Then, the buttons themselves don't work right, had to start over 3 times before it took my pin. Then, the cashier yells out, "DECLINED". At Walmart, when a card has less on it than the amount due, it will take that amount, then show the balance, to be taken off of another card - simple, right? I'm ready to rip throats out by this time, the cashier goes "Wow". I think I'll stick with Walmart, where I go to the self checkouts, and not have to deal with holding up the line, or deal with cashiers. read more

A little 90's for a grocery store. Nothing unique or special at this box. Other stores like Sprouts across the way make for a more interesting shopping store. This place pretty much avoids anything without the name Kraft or Lay's on it. They do go as far as carrying Sobe drink, but you have to sift through the aisles of Coca-Cola to get there. read more

This Albertsons is hands down the best in town the food is always fresh and fully stocked the employees are very respectful and always make sure the customer is finding what they need I highly recommend this store the selection from food to beer and just about anything you need is here the pharmacy is amazing the pharmacist and pharmacy techs explain everything in detail and make sure you understand any medication the wait time for prescriptions is at most an hour the managers are very active throughout the store making sure everything is cleaned and stocked at its best the only thing I see wrong here is the store closes at 11PM not 12AM like the app says that changed a lil over 2 years ago the Deli's food is always fresh with a large amount of options to choose from the bakery has a very big variety of stuff to buy and is always clean and fully stocked with fresh food everyday same with the Meat department everything is fresh and hand cut everyday definitely consider shipping here read more

Hello my name is Larry and I frequent the store whenever I come to Santa Fe. There's one specific thing I love to buy here because always seems to be fresh, not to mention kindness of this employee who I always enjoy talking to. He teaches me how to select the best eggs and milk and yogurt and gives me his suggestions and always lets me know when the new flavored creamers for the season come in. As much as one person loves the pumpkin spice added to their coffee or tea what I enjoy is the spice of looking at him bent over into the cold case and when he seems to notice I just look away and he never says anything about it as to be as professional as possible even though I almost think he notices. The problem is if I tell you about who he is I am afraid he might not stock the shelves the same way as I enjoy watching. This man is fairly tall and beautiful if I didn't mention that before, and I am fairly short so sometimes I cannot reach the things that are in the back or on the top shelf and so he's always more than happy to help me reach them. Often when I get my coffee creamer he reminds me telling me "don't forget to buy coffee or tea to go with that" which normally I am always running low home. OK well I'm going to let the cat out of the bag so to speak this employees name is Kevin and he again is absolutely fantastic if you ever get a chance to stop and chat with Kevin I suggest that you do because he is a fantasy to talk to and the conversations are always lively and entertaining. read more