I stopped at Safeway this morning hoping to beat the Memorial Day crowds and enjoy an easy shopping trip. Unfortunately, when I went to check out at 8:03am, there were zero cashiers available. There were plenty of employees walking around, but I was told self-checkout was the only option. I had nearly $300 worth of groceries in a completely full cart and had to scan and bag every single item myself. Not one employee offered to help. What's the point of paying grocery store prices if customers are expected to do all the work themselves? This was a frustrating experience and a reminder to shop at places like Whole Foods or New Seasons when I want actual customer service or WinCo if I'm expecting to bag my own groceries. Very disappointing experience, especially heading into a busy holiday weekend. read more

Safeway - Shopping cart full of groceries scanned & bagged myself at 8am! - Grocery Near Me - Tigard, Oregon

I've gotten used to some Safeway shopping now that I cash in my Bottle Drop. And heck you CANNOT shun 20% more in rewards. I get some beer and wine always and pickup LOTS of vegan basics. I will say I'll NEVER fill another RX here though. The pharmacist legit ARGUED with me over "allergies" because I say Doxycycline and Sulfa as I vomit. She said "vomiting isn't an allergy" and that could prevent you from getting certain antibiotics. And I said in all the years I've listed them it's NEVER been an issue. She DUG in and again "if you leave them as allergies..." And I said I DON'T CARE. I DO NOT WANT TO REMOVE THEM. She then dug in farther and said it could be very inconvenient blah blah blah and I said NO. I do NOT want them removed. This woman KEPT arguing with me. I was honestly SO mad. This store would be a 5 star if it were not for this pharmacist. And I was already irritated as myself and TWO other customers waited for over 5 minutes while the pharmacist chit chatted with the woman ahead of me. We could all hear their conversation and it felt INCREDIBLY disrespectful of our time and of the other customers. The pharmacist here is 0 stars. But the store is 5. So I'll do a 3. But dang woman you are THE worst. I'll be going to CVS. read more

Safeway - Cupcakes - Grocery Near Me - Tigard, Oregon

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This review is regarding their order pick up. I would have to say that ordering pick-up from their app is something everyone should try. I know some will say that the produce might not be as fresh as if I went to the store. I've been lucky and everything I order has been just fine. Their service people check and chat if there are things they can't fulfill. Driving to the store to pick up my groceries has been a wonderful experience. If you've never used the service, try it. read more

The deli department made 2 large sandwich platters for a community event. The slider sandwiches were delicious! Great for a party!

Not shopping at a store that does not have handles on the bags. We are checking our own food bagging it and paying for the bags now they get the cheapest bags and no convenience to the customer for all the extra work we're taken away from them. In return they cheap out on the bags. It makes no sense. Definitely not customer oriented. read more

The good about this store is the nice staff in the pharmacy, produce & meat depts. Unfortunately much of their goodwill gets washed away by certain checkers. Hannah is particularly unpleasant. Would it hurt her to actually smile or make simple conversation, say hello or how are you today? Often she never speaks at all. Today because I bought 2 cans of beer for my boyfriend, she did speak. She said, "I.D." That's it! Just I.D, nothing else....no hello, no thank you, nothing. I would think being polite, at the very least, would be part of her job description. It makes me dread getting in her line, which is sad. read more

I shop very often at this location. And would like to shout out to a team member their. Morgan is excellent with all the customers and she goes above and beyond to help . Keep up the good work Morgan. read more

I've been a Safeway customer for decades. Tigard Barrows is the store I shop most regularly. My issue with this store is rude customer service. I use theJust4U app routinely. Today after I shopped I noticed my receipt didn't reflect the savings I'd downloaded. So I returned. I wasn't sure why and sought help from customer service. It wasn't busy. The Store Manager was irritable and acted extremely put out, raising his voice to point I asked him to stop yelling at me. I'm a 70 year old female senior professional woman, recently retired. I was upset and embarrassed nearly to tears. My phone no. had been mis-entered and savings around $10 not applied, so I asked if it could be corrected, showing him receipt items. He snapped at me saying he'd have to re-ring it, repeating this twice. He appeared quite put out about the inconvenience. It took a very short time to resolve, not warranting the disrespect I felt as a longstanding, loyal customer. He refunded me and I thanked him. He said nothing in return. What's happened to customer service? There have been a couple other concerning staff interactions at this store. Anyone can have a bad day, but this was the final straw. I'll travel to Beaverton Teal Safeway location from now on. Or switch to Fred Meyer. I never post negative reviews, but maybe it will do some good. Work on your customer service! read more

Lady working self checkout was rude and unhelpful. Selection was decent but was unable to find a few items and help did not seem readily available. I will be choosing other locations going forward. read more

Terrible. Poor gal was the only cashier with no bagger. The one star will remain as long as their reliance on self checkout does. read more

Audit your receipt because on more than one occasion the clipped deals didn't discount at the register and the shelf has not matched the price charged at the register. They'll correct it, but if you don't catch there then you have to drive back and no matter what the discrepancy it takes a lot of time to make it right. read more

This Albertsons is closest to where I'm currently living now. I must admit. I've always avoided Albertsons because I like fresh produce at a reasonable price. Why go somewhere more expensive when you can get better produce elsewhere cheaper? In my situation....it is convenience. Like I said, this Albertsons is close to where I'm currently living and probably wouldn't shop here if there was something closer. However, like some yelpers have been saying, I don't find the staff here particularly rude. They seem either nice, or indifferent. The selection here isn't the biggest....I wouldn't say it is a huge grocery store. The good thing about it is that not a ton of people like to shop here like they do winco or costco, so there is less foot traffic. Perfect for an introverted hermit, such as myself read more

Safeway - I'm here a lot. Mainly out of convenience - Grocery Near Me - Tigard, Oregon

What? I am beyond words. First time shopper this location. Geez, I thought Safeway had issues for being out of stock. I went in for French bread, zero on hand, you know the bakery type bread. We needed potatoes, just 2 bakers, zero on hand. Only had five pounds, the little tiny ones. Called home, said leave and shop elsewhere. No substitute allowed. I would have settled on sweet potatoes. Staples of milk, eggs, bread, potatoes should be a priority. My opinion. I'll go back again. I know they can do better. read more

Well, well, well, the phoenix rises! I didn't think I'd see it but a whole new attitude has swept over that grocery store. Different pricing, more attention to detail, more prepared offerings, more smiles and a happier shopping experience. I especially like the new fruit and fresh food offerings, your deli help is super, meat department friendly & helpful (as always). I honestly don't know what got into this store, but I feel much better about their future. Whatever it is, keep it up! PS I am still happy as hell they got rid of the phone number/member card baloney! read more

I don't know why anyone comes here, TBH. I don't want to be one of those grocery store snobs, but I HATE shopping here. We came in for balloons for my son's birthday and it was terrible. The employees are miserable, and were talking to each other and what I surmise regular customers about how unhappy they were. read more

I love this Albertsons, I've been shopping here for the last 12 years. I do realize they can be short staffed and while it clearly bothers some people, those people probably haven't worked any retail or customer service jobs, it's one of the hardest jobs around. People are just jerks to the common customer service personnel! Besides being short staffed (due to management) these employees are the best and take very good care of their customers. The meat and produce departments are average, they're good. Not the best but not the worst. I usually go down the street for meat if it's a special occasion. Always feel welcome here! read more

Most of the staff here acts like they hate life and have such a negative attitude. I don't blame the employees, I blame poor management. This is now the 3rd time in a row some young kid packaged my produce with raw meat. Seriously, pay me if I have to tell you how to package my food. So unprofessional. read more

If you like burned chicken and not getting what you order, this Albertsons is definitely for you. We went to get fried chicken, among other things, and my mother ordered 4 pieces, including a roast chicken breast, a fried breast, and 2 fried legs. When we were home, we found 2 pieces instead of 4, both roasted instead of fried, and neither correct. One was a thigh, which was not a huge deal since my dad likes those, but the other was a back piece. Hardly any meat at all was on the ribs and it was burned completely black. I have since tried to call the store but it rings for 30 minutes at a time with nobody answering. No way to leave a message or anything. We were all disappointed and disgusted by the product and the service, because obviously the person picking out the chicken (if you can even call it that) was not paying any modicum of attention, and just plain didn't care. read more

Be careful going here. Check your charges. I rarely get out of there without them over charging. The items on sale don't scan correctly. One time I was overcharged 35$...I still go there I just always check my receipt... Granted it is a pain having to find someone to make the correction . I usually have to go to customer service.. read more

We are here often and we like the customer service. The employees are nice and they listen when you have any concerns. Wondering if self checkout is in this stores future? If not then a suggestion would be to ensure that the express lane remains the express lane, regardless of how busy the store is. We are understanding when things get busy, but don't be afraid to let your customers know it is still 15 items or less. Have been stuck behind a panic shopper one too many times, enough to bring about this review. If a person wants to hold up an entire store with a months worth of grocery shopping, I think it should be socially acceptable to inform that person they're being unnecessarily impatient and should go to another checkout. Especially during this outbreak, we should keep foot traffic flowing. That nonsense blocks up everything and is frustrating for those who only wish to buy a few items. Nothing against the store or employees at all. More towards people who pretend they don't know what 15 or less means. PS Thanks for always being stocked on our favorite beverages! read more

My favorite store to go to just for the deli department. The selection of fresh salads and meats can't be beat. The staff is friendly and very helpful. read more

I've lived close enough to walk to this Albertsons for the past 15 years (& yes, it was Albertson's & well managed when Monty was there. It was turned to Hagen's & tanked. And now it's an Albertson's again). This is the absolutely worst run grocery store - EVER!!! They yanked out all of the self-serve checkouts, apparently in an effort to insure you will wait in line for an hour. It's never properly staffed, and most people working there are wishing they are somewhere (anywhere) else... Take the 5 extra minutes & head down the street to New Seasons - it's run the way Albertson's used to be run under Monty. STAY AWAY!!!! read more

THE lady at the deli was eating out of a pasta dish in the deli glass!!! than she put the spoon back and left it!!! gross!!! 4/13/17 at like 2:20 read more

The associates here are so friendly. They never fail to remember frequent neighborhood customers by name. Reasonable prices, great selection, and my favorite items always in stock. They have a bottle return for those of us who like to make a quick buck off recycling used containers, and a pharmacy that takes insurance as payment. I would recommend this Albertson's to anyone looking for a nice, homey feel to their favorite grocery store. read more

Convenient location for me to grab something I need for a recipe or that I forgot to buy. However that's almost mitigated by how SLOW checkout is. There's never more than two checkers running it. And the prices are fairly high. So yeah. Basically not worth it? Can we get some self checkout? read more

Ever since they put in the self check out kiosks, shopping there is a breeze. Decent prices with an Albertsons card.

I can't say enough about this store, the staff are very friendly and helpful and the prices are also great. I highly recommend this store .

Worst Starbucks experience I've every had. Waste of $7 dollars! Never going back. Had a trainee make the drinks, one was watery the other too much ice. And the trainee was, well, not professional. I could have overlooked a lot of stuff, but attitude is just not necessary. read more

Everything was in order until i used their restrooms. Other than that, pretty clean and great customer service.

I went to Albertsons at 10 minutes until 11 p.m.to get a couple of items. They paged over the intercom that there were 6 minutes before closing and to bring your purchases to the front. I had to get two more items and I was trying to hurry. I was approached by an employee who told me they were closed and to take my purchases to the checkout. He also told me I couldn't use a card because they had already closed out the machines. This wasn't good for me because I had purchases to make using WIC. I was going to get the other items anyway, but the guy at the register was so rude to me that I stood there in utter disbelief and felt completely disrespected. My boyfriend then brought a couple more things to the register to add to my stuff and the cashier became even more pissed and continued to say things under his breath and throw things around. From a customer service standpoint, I feel this was the absolute worst I have ever received...in my life... He wanted to go home, had been there ALL DAY... and I was making his day just that much worse by delaying his freedom from his job that he obviously hates. I told him I've never received worse service in my life, and he told me to leave the f'ing store. I stood there not knowing if I should pay for the items, and I really needed them, and then realized how pissed I was at the way he was treating me and told him what he could do with the groceries and left the store madder than I've ever been. I do know a lot of people and word of mouth goes a long way. I will NEVER shop there again!!! read more

Few minutes ago I was at this store and OMG they are the worst ever, most expensive price in the state of Oregon period. rued and arrogant employees on the floor for no reason. I asked a store clerk why I have been more than what is on the label he was like you got the wrong one dude, first of all I'm not your buddy and I am %200 sure I didn't get the wrong Item. I thought for a moment maybe I was wrong but soonest I arrived home my wife confirmed the same experience with this store. will never shop there again ever and I live few yards away from. costumer service doesn't mean cheap price alone it means respect and a smile. you want my advise? don't go Albertson. Fred Tigard,OR read more

I love shopping here. The people are great, the groceries are always fresh and the service is amazing. Me and my family have been shopping here for years and never were unhappy with the service. Also the starbucks inside is awesome. read more

Alright if I could rate this 0 stars I would but I can't... I've shopped at this store for a while and didn't really think much of it. But last night I was in there with some friends and they bought something and as I was walking out one of the managers accused me of stealing something. Of course my first reaction was "what are you talking about?" But then her kept going on and on about how he saw me steal something. So eventually I told him to search me to see if I had something on me, and he wouldn't do that. He just told me to get the **** out of the store. This service is garbage and I wouldn't recommend shopping here just go over to new seasons which is right down the road. read more

I've shopped here for 15 years. It's my neighborhood store, and it always seems to have what we need, whether it's fresh produce or dog food. Staff is very friendly and helpful. Lots of great ready to eat prepped foods when you are short on time....and dare I say, their fresh made guacamole is practically as good as my own. Store is clean & inviting, the Starbucks is nice too when I want a treat. I have just shopped here for so long that I am willing to pay a bit more rather than drive to dumpy Winco to save a few bucks. Albys does have good sales though, just watch the ads. They will put their fresh chicken on sale for under $2 a pound at least once a month, so I stock up. Only downside is the organic foods section...we like organic tortilla chips and their selection here is small and overpriced ($5 or more a bag) Whole foods has the chips 2.99 every day. read more

I was in the store a couple weeks ago while they were doing "Founder's Week" to commemorate Albertsons' anniversary, and some of the things I heard on the intercom (from who I later found out was the STORE DIRECTOR, Monte) were uncalled for. He started yelling at one of the BBQ workers asking where he was and things like "I'm your boss, get out here". This was over the *intercom*. Not only was it completely unprofessional, but the store employees were visibly embarrassed and just as incredulous as I was. I expressed my frustration to a friend of mine that is also a frequent shopper and this wasn't the first time something like this has happened as she has had similar experiences. She doesn't like to come here and I won't be shopping here anymore if I can help it. read more

This stores management is pathetic. No more self checkouts and you have to wait in line forever! To top it off some of the employees are extremely rude. read more

This store has absolutely NO HEART. After spending almost $200 in their store on a Sunday and ordering a cake for next day pick up for my husband's birthday they would not allow him to pick it up with my check. I understand policy, but it was his birthday. It seems like anywhere with a shred of humanity would have called to verify the check and pushed it through. Have shopped here for years ... truly disappointing. read more

I hate the layout so much. Also they rarely have enough cashiers. Last but most importantly why the new seasons prices with the winco quality? Lame. read more