I was visiting for a few days and stopped into this grocery store. I am not from Tulsa, but no…read morecustomer--local or visiting--should ever be treated this way. People deserve better. December 31, around 9:30-9:35 p.m., I visited Reasor's at 2429 E. 15th St., Tulsa, OK 74104, and had one of the most upsetting and unprofessional retail experiences I have ever encountered. I went directly to the checkout counter, paid for my item, and completed my purchase like any other customer. Shortly after, I realized there was a transaction issue and calmly requested a refund so the transaction could be corrected. What should have been a routine customer-service matter quickly escalated into something completely inappropriate. Instead of assisting me, I was accused of stealing, without any verification or investigation. No one checked my receipt. No one reviewed the register. No attempt was made to confirm whether I had, in fact, paid for the item. The accusation came from the security guard, but what was most concerning was the lack of leadership that followed. The manager failed to step in, failed to question the accusation, and failed to independently review the facts. Management allowed a serious claim to stand without evidence and did nothing to de-escalate the situation or protect a paying customer. This was not only unprofessional--it was humiliating. As a business owner myself, I understand that mistakes happen, but accusing a customer of theft without proof is never acceptable. Customer service should be based on facts, fairness, and respect. None of those standards was upheld during this interaction. The entire experience was degrading, unnecessary, and avoidable. I left feeling disrespected and wrongfully treated. I will not return to this location and cannot recommend it to others unless Reasor's makes great improvements in staff training, management accountability, and how customer disputes are handled. And I hadn't received an apology from the Manager. Hopefully, this gets his attention.

I hate writing bad reviews. . . Reading my review from 2023…read morewould make me feel bad but 1) there were so many other 1* reviews and 2) my review was completely accurate & remembering that experience made me angry all over again. So to my visit a few days ago: I was majorly impressed. This store, even the PARKING LOT, has been completely renovated. Beautiful wide plank flooring. So many products. Everything on my shopping list was readily available. I don't think diapers, for instance, should be in the middle of "food". 4* for the product placement. Aisles seem nonsensical. To address comments from others in their reviews, regarding the *current* atmosphere. . . .yes, Walmart is often cheaper. And being the HUGE company they are, they have access to a nonstop variety of resources, so sometimes they'll have products more available. But in acquiring those lower prices, consider the possibility of lower quality (produce). Personnel is something business have to deal with. Managers need to keep in mind you can always go elsewhere. And, Ryan (see his review), who was abused by an employee this year! should have gone straight to the manager. The complaints on prices/coupons/ads, etc. It's maddening, and appears to be structured against the consumer. LOL. My recommendation is have a plan and know the rules. Sorry, it may be a little time consuming but it gets easier through repetition. And know (this reality makes utterly no sense to me) the "sales" vary from store to store. This was pointed out to me at the 15th St store a few years back. I was looking for a particular awesome sale item, like 10 limes for $1. A manager came to the disagreement, looked at the ad, and said, "That's only at the store out on 21st". Who knew? That's why you have to choose *your* store online. (If this has changed, I'm unaware). Another tip: shop as soon as possible when ads change, I thought. They run out of product FAST. Hubby took our shopping list on a Wednesday when ads are new. He got absolutely nothing that was advertised. They told him a shipment would be in the next day. I went on Friday and got it all. So I say shop early and still feel validity in that. Hope my experience helps somewhat.

Super Clean store! Love the atmosphere A1 Best produce in the business. Teamwork impeccable.read more

I was there this morning and had the most wonderful employee at the checkout. She saved my clothes…read morefrom a leaking fruit bag and she was just so adorable and friendly. Her name was Ariel.

Huge shoutout to Whole Foods Market for recognizing a…read moresituation and doing the right thing. 91st and Yale location My daughter went to buy some ice cream and accidentally entered the wrong PIN on her card, which caused the transaction to decline. Instead of embarrassing a little girl at checkout, the employee recognized what was happening and kindly pushed the transaction through. I saw the incorrect PIN notification on my phone, immediately tried calling my daughter, and we both went back to settle the payment. That small act of kindness and understanding meant a lot. It's refreshing to see people use good judgment, compassion, and common sense in moments like that. Thank you to the team for handling the situation with such grace.

I think this was the original and oldest Whole Foods in Tulsa. It's a great store and while things…read moremight be a bit packed, you can pick up everything here. Vitamin supplements, flowers, premade meals, 365 sparkling water (cheap), and some really nice cheeses. I like their wine selection too. Glad to see that they had self check out, too.

First time trying this shop after a friend recommended…read more Huge selection of items and quick check outs with polite and friendly staff. Wish they had on in Japan. They do have seasonal decorations and some hard to find products. Looking forward to stopping in here again

The only thing I wished was for TJ is to be closer to Muskogee!! Looks like Broken Arrow is getting…read moreone soon. I have had nothing but plenty of memories which were all good experiences. The store is usually packed. The parking lot is small. But the friendly staff and well stocked store make up for the small things. This is the store where I like to stock up on the fresh flowers of course. I do recommend a shopping experience, if you don't mind the crowds sometimes. The shoppers are also friendly too!

My favorite Asian market in the midwest. Whenever I'm in MO, KS or OK, I make sure to stop by and…read morecheck out Pan-Asia. They carry a lot of stuff from Asia. I found few items here that I can't find at other Korean/Asian grocery stores. Front of the store, they have a restaurant, bakery & bubble tea area. Seafood and meat is in the back of the store. The biggest price shock was the price of the kimchi - large (7.1lb) 5000 year old brand kimchi was $30.29!!!

The grocery store was brightly lit and had a lot of great items. I was brought here by my niece…read morebecause it's her favorite store for snack and they did not disappoint. There are so many rows of Asian items, fresh fruits and vegetables, and a vast amount of meat. I also appreciate they had halal meat. They also had ready to eat food which is cool too. The cashier was nice and I'll be back when I'm Tulsa.

I have wanted to stop by this small market store since they opened. I wish I had stopped earlier…read more Very clean and well organized shop. The woman working (owner?) was very helpful and told me about a few similar products from what I was purchasing. Great homemade self-care area with reasonably priced soaps. There is a freezer for meat, lots of home canned goods (including jelly and jam), jewelry, etc. They carry Mood Bru too!

This is a great little market to pick up essentials. You cannot get much as far as meat is…read moreconcerned unless it is canned meat, and the selection isn't some wide array of different things, but for a quick in and out and low cost grocery store, this is great. It's also nice because most of the patrons here are on WIC, And this little market caters to those most at need. Everything in the store is WIC approved, and as someone who was on WIC in the past, I know how nice it is to be able to walk into a store and not guess what I can use my benefits on. Staff is friendly and nice. They were regularly have free or buy one get one items. They don't tell you until you are checking out, but today I got a free bag of salad because it was the item of the week.

Card skimmers found at point of sale.. nasty rotten vegetables. Poor attitude from cashiers..read more

Purchase from this store Las Americas since opened many food products and fresh grocery at all…read moretimes very nice people who work there. The store is well organized you can find your needs very easily beside reasonable price!