I manage an Animal Hospital and we had a serious leakage problem. Connor came out on a Saturday for an emergency service call and helped find the issue quickly. Great quality care and attention to detail. read more

It pains me to post a poor review for a company I have used for over ten years. Alek has done many large jobs for us: sump pumps, 2-50 gallon hot water heaters, various drain/leak repairs. Contacted them for a simple running toilet; the tech's solution was a complete toilet "rebuild" ($600) or new toilet ($1100) because he could not figure out the problem! No explanation for the $200 charge which fixed nothing. I contacted a different plumbing service that corrected the issue pronto with a new $40 flush valve. Not hiring qualified employees for a basic plumbing 101 job is a bad business practice. read more

Very disappointed. Reached out to their company last week to inquire about installation of a deduct meter to bypass the two outdoor spickets. Was given a quote over the phone. Shared with the lady who scheduled the appointment that we do NOT have outdoor sprinkler systems. She advised us that the plumber coming out would let us know the difference in price from the quoted price she gave us over phone of 940.00. The plumber came out and informed us he could not complete job today and needed to discuss with his supervisor and get back to us with an updated estimate. We were then told we had to pay a CALL OUT FEE of $140.00. WE WERE NOT INFORMED OF THIS WHEN APPOINTMENT WAS MADE. NOT ONE COMMENT ON THIS UNFAIR CHARGE. Training needs to occur with the scheduling as this is NOT good customer relations. THIS SHOULD BE CONVEYED TO THE CUSTOMER WHEN CALLING. WE NEVER WOULD HAVE AGREED TO THE APPOINTMENT HAD WE KNOWN THIS. read more

SPLENDID SERVICE!! Two jobs for me in the past. Arrived just as promised. Reasonably priced. Cleaned up area afterwards. Right in the neighborhood! read more

Service was prompt and the serviceman was very knowledgeable. We had just moved in and he was able to explain many things about the plumbing here! Will definitely use them again when the need arises. read more

BEWARE... Do not trust this business, they nickle and dime you and are shady asf especially if you are a woman. I was charged $1060 for them to clear out a blockage. At first Gabriel said that they'll charge me $595 for the first 1.5hrs and then $120 for each additional half hour. I told him that if he could not fix the issue in 1.5 hrs then I would have him stop work. That I believe, prompted him to tell me that bc it's only sluggish buildup in the line then he'd only charge $220 for the first hour and 120 for each additional half hour which made he agree for him to extend past the hr since he said that he had located the issue and that he waiting on a colleague to drop off a tool piece but it's a simple job now the Issue is known. then finally 3.5 hrs later, the issue was fixed and he called me and said his office did the invoice for the $595 base instead of the $220 base. I questioned this over the phone with him, and I just paid the price. I didn't receive the invoice right after my card went through so I called their main line and asked Nicole to email my invoice. Her response was that "she's just finishing up the invoice" and will send it shortly. How are you finishing up the invoice when Gabriel said that the price is what the office invoiced me for??? He even told me TWICE that the fee to charge my card is 3%, then during the invoice time he changed it and said 3.5%. They finagle numbers... I'm convinced that Gabriel decided to mark up my total cost as much as possible and then bc I paid over the phone at that same time, he wasn't able to call Nicole in time to give her the numbers. Immoral business practices and plumbers who take advantage of naive people like myself, but Karma is a B. read more

Aleck Plumbing - Shady business - Beware of this business if you're not familiar with the plumbing trade. - Plumbing Near Me - Homewood, Illinois

They installed a water heater in my house in 2021. Work done was really good. However, the tank leaked in May of 2025. They said they installed a bad batch of tanks. They said I still need to pay for labor because it was after one year. I was quoted $925 and they charged me $1200. The extra $275 was for a new pan (sells for 19.99 at home depot). They said they had to install it. However, the tank just sits on the pan. They didn't even hook up a tube to run it to the drain. When I called and emailed about what the installation charge was for, they said they would have a manager call back. It has been weeks now. They won't return a call. It took several calls just to get them to come out and replace the tank that was under warranty. While I thought I had found a good plumber after the quality of work installing the original tank, I really don't appreciate that they don't take the time to call you when you have a problem. They really over charged for the $20 pan and I can't support people that operate with a Comcast-like customer service. I don't like to leave bad reviews about anyone, but after weeks of waiting for a call back (already left them a few messages), here we are. My mother in law lives by herself, and my father lives by himself. I'm always just looking for a business that will be fair, honest and will be proactive in getting in touch with you. I'm looking for a plumber that will provide that. If they wanted extra money, they should have just offered to fix the very corroded shut off valve that runs to my humidifier. They just left that, so now I still need a plumber to come out and fix that because it is leaking. The worst thing is having to do a job twice. If you don't care about customer service or paying a fair price, then go with Aleck. I have no problem with the technician that did the install. I think all problems stem from the people running the office and billing. I feel it is important to warn others so you can go and find someone that is trustworthy and will be there when you need help and won't require lots of phone calls. read more

I work with Aleck plumbing on the commercial side and they are very professional and do exceptional work. I assume residential side is the same. Highly recommend them. read more

I needed to have some plumbing work done at my mom and dad's home, I had gotten work done at my home in Homewood Illinois. The work was done on time and with high quality. I called Aleck plumbing to have some valves replaced for a new washer mom and dad had purchased and the plumber came out and finished the work in 30 min. It was a fast, quality job. I wanted the best for mom and dad and Aleck Plumbing IS the best. read more

We discovered a leak under the tank of the toilet and it was a holiday and at night. I called Aleck Plumbing the next day and got an appointment. They responded the next day with a 9:00 a.m. - 11:00 a.m time frame. The plumber was professional, right on time, and was able to explain all of my options. The toilet was old and instead of fixing on it I got a new Kohler Wellworth toilet. We love it. It is quiet, the seat lid closes softly on its own. The plumber did an excellent job and was done in no time. This is the third time I have used their services and will continue to call them for our plumbing needs. Aleck plumbing did an excellent job! read more

Diagnosed our plumbing issue quickly and was professional and clean! Arrived on time with a pleasant demeanor and felt comfortable because of it. They wore shoe coverings which was nice. Heard our issues. Charged us a flat fee. read more

Called after having lots of work done by other company. Shawn V. Was amazing he informed us every step of the way what the issue was & didn't "try" like others but fixed the problems! We no longer feel like we bought a lemon! And will use this company for ALL our future work ( of which there are many) Thanks for the quick & reliable service! read more

These guys are great! My family has used them for 34 years at our long time family home. I moved into an apartment and it needed major plumbing work. I didn't even think of calling a different company. They can handle it all and they find a solution for everything. All the plumbers who have done a job and some were challenging did great work! Shout out to the guys: Ron (the OG), John, Ed, and Mike read more

The best service-- I have nothing but praise for this company. They are honest and reliable.

Developed a leak under my kitchen sink from the drain pipe. Aleck Plumbing sent out Joe, a very courteous and knowledgeable member of their staff. Not only was he prompt but didn't seem to mind me asking questions while he worked, and he was done in less than 30 minutes! Price was less than what I expected, too! Great people and service! read more

Overpriced and untrustworthy. They charge $200 an hour and will still bill you if they stand around and do nothing. Got charged $400 for them to sit in their vehicle. Then they left and didn't do any work! Came back a 2nd time told me they fixed everything but there were still leaks. Came back again. Fixed the "leaks they missed last time" then took down one of the walls saying "There is a leak behind it" but there wasn't any?! Got charged for that. After all the bs the total was over $2,000 and this was done to a struggling single mother with 2 teenagers. Disgusting.... read more

l called the company just before the cold snap.I needed to rod my main drain done as soon as possible before it got to cold. the receptionist she said there would be a 425.00 emergency charge for same day service ,I said ok. I didn't want the plumber in work in the snow and cold.he was here within 3 hours,he did a wonderful job,the best part he only charged $365.00. I am so happy with his service.I will be calling them again. read more

Aleck Plumbing has been our go-to for many years. Every person dispatched to solve the problem du jour has been fantastic. However the new gold standard was set by Ron Modrak. He has been plying his craft in the area for nearly forty years, yet continues to learn and update his personal practices, equipment and techniques. Ron is a great combination of old school wisdom and cutting edge enhancements. Best:. He advised me on some DIY ideas for my endless projects. It must have been difficult for him to burst out laughing at some of my questions, but he managed. Perhaps he can put actor under a list of accomplishments! PS the ONLY tip he would accept was a thank-you. I can say it was genuinely given and graciously accepted. All of you reading this:. Next time I need a plumber you had best not book Ron first. I can have sharp elbows!!! Side note to owners-this new system of literally timing how long it takes for a plumber to complete a task is offensive, and I suspect insulting to your employees. I always have questions, especially about possible projects like changing a downstairs shower to a full bath. The plumber should not be penalized as he builds future business for you. read more

This is an excellent organization. They do outstanding work. The guys are professional and they do the job right the first time. I would highly recommend them. Their reputation as excellent is accurate! Use them, you won't regret it. read more

Called Aleck Plumbing on a Saturday due to my toilet water running after a flush. I was scheduled on Monday at 9: am. My doorbell rang at 9. The service provider diagnosed the problem in minutes and resolved the issue. I've been a customer of Aleck Plumbing for a number of years because of their quality, efficient service. I was not disappointed. Service provider was very courteous and very helpful in answering any concerns I had. read more

The service received was great. It is so hard to find good companies that come in and do a good job. Ed came on time and explained all work he was doing. Finished job turned out Good. Thanks for a job well done. read more

I scheduled a visit with Aleck Plumbing to provide us with an estimate on the issues we were having. I was aware of the $95 charge for the "service call fee" which I was OK with. I was working at the time they came but was confident that my elderly mother knew what to say with the list of things I left her. The very nice gentleman came and went over the list with my mom and they even called me while I was at work to go over everything. Nothing major needed to be done (thank goodness) but also nothing was done. But.... he did charge my mom $186!! For what???! He didn't do anything. I called the next day and spoke with the manager and explained the situation. He was suppose to look into this and call me back. A day went by... I called again. Left a message with the receptionist. No call back. Called again the following day... no call back. Looks like this company takes advantage of senior citizens. So disappointed. Do not recommend. read more

Prompt, arrival time as quoted. Proficient work done in timely manner. 4 Stars instead of 5, due to No invoice, written price quote for labor done. I would use them again because you will have a job very well done. Thank You. Please MAIL Invoice TO: Marvin Hunt SR. 17072 Anthony Avenue Hazel Crest, IL. 60429-1215 Thank You read more

Called on a Wednesday to schedule an appointment and the representative worked with me to get someone out two days later on Friday. Fabian arrived within the 2 hour window and was very pleasant right off the bat. He introduced himself and got right to work after I explained my issue. He gave me a fair and accurate quote for the work he would have to do before he started. I was so happy he put booties on his shoes without me having to ask because I had just mopped my floors and shampooed my carpets the previous day. I appreciate Fabian's professionalism and fast work! I have one more plumbing repair that I will handle next month and I plan on reaching out to Aleck Plumbing to request Fabian. Thank you! read more

Amazing craftsmanship. True professional. We were faced with a complex repair of a copper drain pipe behind kitchen cabinets and exterior wall. Ed the plumber did an outstanding job in remediation. With skill, great knowledge, Ed worked the remediation efficiently and with quality craftsmanship. You hardly notice the complexity of the access issue and fix. Cannot say enough about the overall experience. Highly recommended this company for your plumbing needs. read more

I feel that most people have worries about finding a reliable plumber or electrician that they can trust, & when you find one, you tend to be loyal. I can feel that trust with Aleck Plumbing. I had a a few issues with my plumbing in my bathroom (shower & toilet) & they fixed them. As a disabled person, I have different needs than most people & they were sensitive to make sure that I got the necessary service that I needed. I fully recommend them as they were so great. read more

Excellent service and very professional. Price was exactly what was quoted. Arrived on time and very efficient. Didn't mind coming to the house even though we were far from the shop. Would recommend to family and friends. read more

Aleck Plumbing is hands down the best plumber I have had the pleasure of working with. I have tried many service providers and these guys are far and away the best. They are honest, dependable, and best of all do great work! I live in River North (downtown chicago) and they had no problem servicing that area. Use them. Period. read more

These guys are amazing! Prompt, efficient, courteous and knowledgeable all the attributes you want in your Plumber! Ed was kind and was willing to explain what was going on with patience. Thanks to the Young Lady who answered the phone and found me a same day appointment, your kindness is appreciated! read more

Mike at "Aleck Plumbing" was by my home today and did an outstanding job repairing two toilets. He called in advance when he was in route, arrived before the expected job start time, quickly diagnosed the problem with both toilets, fixed the issues and provided a fair price ahead of time. It's so refreshing to deal with a company that you can trust, that truly does deliver. I HIGHLY RECOMMEND them to anyone needing plumbing service. read more

Huge fan! I have used their services a number of times and am always satisfied. Home, work, emergencies and maintenance. Well trained, polite, and trustworthy. read more

Ron was on time. Efficient at fixing the issue with our plumbing and had a great attitude about his work. He worked on our plumbing issues 18 years ago and we had no issues till the other day, I'm okay with every 18 years. I thought the pricing was reasonable. read more

I have heard they might be a little pricey in comparison to other local plumbers, but I really like their service. They have always been nice, prompt, efficient, and they are very careful about not making a mess. read more

Wonderful service. Reasonable prices for services. Very informative. Cleaned up work area after themselves. I appreciate Mike and will request him for future projects. read more

Once again I hired Aleck Plumbing for a minor plumbing job (slow-draining sink and bathtub in my 1950s house). Nice job, very neat, prompt and efficient. Pricing is upfront and there are no surprises. They have Saturday hours and will continue to be my plumbing contractor back-up. read more

We had an issue with our shower head being unstable and contacted Aleck plumbing based off of some recommendations on the Next Door app. Aleck plumbing came out for a very reasonable price, got the job done in a timely manner, and the gentleman who did the job, Rick, was PHENOMENAL! He was so friendly and professional! If we weren't moving out of state, I would 100% use their services again, and would HIGHLY recommend them to anyone that needs a plumber!!! read more

My leaking water heater worries were over when these guys showed up! Aleck Plumbing is Top-Notch, Courteous and Clean from start to finish. They were in & out in a timely fashion. If you want professional results, call these guys! THEY ARE THE BEST! read more

Excellent, yes excellent customer service!! Job was done correctly and expeditiously. Next month I all have them back for another plumbing job! read more

Super reliable and professional. Explained repairs needed in a way I could understand and worked quickly and efficiently.

Aleck was scheduled to come to our house to replace a sump pump and camera a drain line under our house to evaluate for repairs. About 30 minutes before their arrival, we had a sewage backup in our basement. We called them right away and they were able to round up the needed equipment to handle the emergency situation at the same time. The service was impeccable, from the communication to the repair tech who was sent. Ed was friendly and professional and brought some calm to a very chaotic situation. I cannot recommend them highly enough. read more