Corey and his team were great. They responded quickly and saw to our call even though it was the…read moreend of day Friday. They quickly repaired the dryer and, in concern for our safety said we should not run it u til someone cleaned out the vent. His concern for our safety was comforting. They were efficient and did a nice job of making sure the space was clean when they were done!

Best in the business very professional on time and reasonable pricing they was in and out and fixed…read moreeverything that was goin on with the appliances that we were having issues with.

What a great store and family owned business!…read more We went on a Saturday morning with the intention to buy a vacuum. My husband had already done some decent research on brands and styles he was interested in but did want to see, touch, try out before purchasing. Upon entering the store, we were immediately greeted by Kayla and welcomed in. We asked about the Miele brand and models. Kayla was extremely knowledgeable, helpful, and had excellent suggestions/tips to share. We found the ones to try, and picked the one the wanted. Kayla put it together for us and even carried it to our car! Talk about amazing service! Important note: They absolutely sell more than vacuums here. And I think we will be back once we are ready to upgrade our dishwasher, stove, and maybe the refrigerator too. Incredible team, thanks for the help!

Don't know how to rate this. Vacuums & More have always repaired our Dyson, but when they said…read morethere was no use repairing it they went into salesperson mode. Talked my husband into it, we bought it, 2 weeks later I wanted to take it back because it is a bear to push and pull on padded carpeting. We were 1 week past return time. Even though my back suffers greatly after using we are stuck with this, for us, a useless vacuum. Maybe this is why they last so long. For me the vacuum is unusable so I would give it a one star. The business was very good at what they do - 4 stars. That rating is because we made it very clear that I did not want a heavy vacuum. We tried it out on their thin carpet..nothing like what we have at home. Disappointed was looking forward to a new machine that would work for us. This is my personal experience - you may find it differently. Also the attachments don't stay attached.

Awesome! Showed up same day in Brownsburg and fixed my refrigerator - no part needed. Price was…read morevery reasonable. I will definitely call them again.

I can't recommend Hick's Appliance Repair enough! Their service was top-notch from start to finish…read more I had an issue with my refrigerator, and they were able to diagnose and fix it quickly even though it's an LG and has had problems others couldnt resolve in the past. Mike was professional, knowledgeable, and took the time to explain everything. Pricing was fair, and the service was fast and reliable.

No Show - Unprofessional and Disappointing Service…read more We had a scheduled service within a confirmed time window, but no one showed up -- and we received no call or update. I had to follow up myself just to find out what was going on. We requested the first available appointment, yet they couldn't even commit to or communicate a time slot. Completely unprofessional. To make matters worse, this company was assigned through our stove manufacturer, and the appliance is still under warranty. This reflects poorly on both the service provider and the manufacturer. We expected better coordination and accountability.

Got a nice ding in the door of my newer LG refrigerator, of course right front and center. Covered…read moreit with a magnet for a while until I decided to see if it could be repaired. I contacted LG customer service, which referred me to a Mr. Appliance location out of town. That employee referred me to this location. I called and got right through, setting up an appointment for my preferred date and time. I was texted the day before with a time window for my estimate. Jacksen, the tech arrived at the predetermined time. He was quite friendly and explained that pulling the dent out probably would still leave a spot. He gave me the repair options and eventually quoted me a price for a new door. Still less than a new refrigerator...and frankly, I like mine so I want to keep it! He did mention due to shipping delays. It could take up to six weeks to receive the door. No problem, magnet went back on for a disguise In the meantime. I was contacted around 3 weeks later and my door had arrived! Jacksen came back with a partner to install. They were prompt and even cleaned up after themselves! I did have one minor issue with the divider between the two doors not closing correctly. I called the company once more and Jacksen came back to adjust. He took maybe ten minutes to fix the issue, and again was very friendly and knowledgeable. I'd use Mr. Appliance again (although I hope I don't need to for awhile)!

Eric came to our home about noon today because water was dripping out of our LG refrigerator and we…read morecalled them to take a look at it. We had completed a manual defrost twice in two weeks and water was still building up under the basket in the bottom of the freezer. Eric came in and got right to work, within 15 minutes. He had all kinds of pieces laying on the floor and he diagnosed it as the drain line being frozen up, not clogged. He was able to get it back together and working again, even less than an hour. part of the problem is we had the temperature set too low. We were very impressed.

In late January of this year, Duncan replaced the ice maker in my refrigerator. The technician did…read morean excellent job, and the entire repair took about 15 minutes. Less than six months later, the replacement ice maker failed because of defective internal gearing. The part itself was covered under the manufacturer's warranty, and once again the technician completed the repair in less than 15 minutes. My issue isn't with the technicians or the quality of their service--it was with Duncan's billing policy. I was charged $289 for what amounted to a quick replacement of a warranty part that was known to be defective. While the manufacturer covered the replacement part, Duncan only warranties its labor for 90 days. After that, customers are responsible for the full labor charge, even when the failure is caused by a defective part that Duncan installed. In many cases, service companies can seek reimbursement from the manufacturer for warranty labor, yet I was still billed the full amount. I understand that businesses have overhead, technicians deserve to be paid, and service calls cost money. I was prepared to pay a fair and reasonable charge. However, $289 for a 15-minute repair on a warranty replacement part that failed in less than six months feels excessive. What was most disappointing was the lack of willingness to discuss or reconsider the charge when I raised my concerns. A little flexibility or customer goodwill would have gone a long way. Based on this experience, I will not be using Duncan again. If you're considering them, be aware that while they stand behind their labor for only 90 days, you may still face significant labor charges if a replacement part fails shortly after that period.

Wow what can I say. Wife tells me washer is leaking and it is Friday afternoon. Start looking for…read morepart. Fastest I could get part delivered was Wednesday. I travel a lot so I called. them giving them Part number I'm Looking for and serial number of unit. They confirmed correct part. And it was in stock. As it was an only one he wanted to put eyes on it, It was available and put it on will call for Saturday morning . These guys are very knowledgeable of appliances. I saw them help another customer that had a problem. Washer is fixed and back up and running, wife is happy and I caught my flight Monday morning.

Website makes it seem like they have parts in stock. They do not. Will refer you to eBay. The name…read moreof their online listing is "Appliance Parts." 1000% deceiving when you walk in and there are used appliances, and all sorts of secondhand discounted electronics. Not a single appliance part in sight.

2nd time here! N Mr. Mike has take care of very well n made sure every transaction has been smoothread more

For a great price on a display microwave. Marked down to 299 from 900. Very satisfied.read more

Very pleased!! Terry is awesome!! Wife's dryer had stopped and Terry quickly diagnosed the…read moreproblem and got the dryer up and running again!! Will call again for any more appliance repairs! Thanks Terry!!

Unfortunately this is the first time I've ever had to write a negative review…read more I reached out to Terry on April 6th asking for him to fix my stove. He went by and gave me a quote of 695 dollars to fix it. Said I had to pay in advance because he had to buy parts and there is no refund. So I paid him and when we initially talked he said about 2 weeks parts will be in and we'd be in touch. 2 weeks I reach out he said he hadn't heard anything yet. Month goes by I again reach out again says only half the parts have came in but he will check. 6 weeks goes by I reach out, just waiting on 1 valve he says. Then he ghosts me for months at a time says "I'm on vacation I'll check when I get back" 78 days after I paid him he says "Yes, I will be refunding your money back. Because I checked with the warehouse and they ordered the wrong parts. I apologize for all the delay in hassle you had to go through." I have requested through Venmo from him multiple times with no response. That was 14 days ago and he hasn't responded to any of my text. I have been very respectful and just want my money back for services not rendered.